Arizona Central Credit Union

What Arizona Central Credit Union does

Arizona Central Credit Union is a state-chartered, member-owned, not-for-profit financial cooperative headquartered in Phoenix, Arizona, founded in 1939 and operating 9 branches statewide across Phoenix, Glendale, Tempe, Chandler, Flagstaff, Tucson, and Show Low. The institution is regulated by the Arizona Department of Financial Institutions and the NCUA, with member deposits federally insured up to $250,000 through the National Credit Union Share Insurance Fund. Membership eligibility extends to all Arizona residents, spanning individual consumers and small businesses.

The credit union runs a full-service consumer and business banking stack anchored by an in-house branded digital platform — eBRANCH online banking and a multi-OS mobile app (iOS/Android/Kindle) — augmented by Zelle for P2P payments, Apple Pay digital wallet, SMS text banking, remote deposit capture, MX budgeting tools, and SavvyMoney credit-score monitoring. Lending products include conventional and government mortgages (FHA, VA, USDA), jumbo and portfolio loans up to $3 million, HELOCs and home equity loans, consumer loans (You-Name-It Personal Loan, line of credit, share-secured, unsecured home improvement), auto/RV/ATV/motorcycle loans, and personal and business Visa credit cards. Deposit products include Simple Checking (fee-free), Money Market Checking, Share Savings, You-Name-It Savings, Money Market Savings, IRAs (Traditional/Roth/Rollover), HSAs, and Certificates of Deposit up to 60 months. Business banking adds merchant card processing (via Total Merchant Concepts), payroll and ACH services, wire transfers, and direct deposit. A youth program (CU Grow / CU Succeed / NextGEN) targets members aged 0-17 with financial-education content and college scholarships.

Revenue is generated primarily through net interest income on consumer and business lending (auto, mortgage, personal, home equity, credit card, business), with secondary streams from deposit account and service fees (overdraft, courtesy pay, monthly fees waived under balance thresholds), an HSA annual plan fee ($20), business banking service fees (payroll at $45/month plus $0.10/transaction, merchant processing), and mortgage origination and servicing income. Distribution is direct-to-member across owned branches, self-serve digital channels, and the CO-OP shared ATM and branch network (30,000+ ATMs, 5,000+ branches nationwide). Pricing is structured around competitive deposit and loan rates, a no-minimum-balance Simple Checking flagship, and tiered interest payouts on Money Market and CD products up to 3.92% APY.

Name

Arizona Central Credit Union

Legal name

Arizona Central Credit Union

Website

https://azcentralcu.org

Company type

Private

Founded year

1939

Operating status

Operating

Headcount range

251–500 employees

Short description

Arizona Central Credit Union is a Phoenix-based, member-owned cooperative credit union operating nine branches across Arizona and serving individual consumers and small businesses with full-service deposit, lending, mortgage, and digital banking products, regulated by the Arizona Department of Financial Institutions and the NCUA.

Ownership category

akta.pro rank

Product category

Retail Banking (Credit Union)

NAICS

Credit Unions (52213), Credit Unions (522130), Credit Card Issuing (522210), Depository Credit Intermediation (5221)

SIC

State Commercial Banks (6022)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industries

Credit Cards & Revolving Credit (FSABAAAC), General Purpose Credit Cards (FSAKABAA), Payables & Disbursements (ACH/SEPA, wires, checks, virtual cards) (FSABAIAB)

Keywords

• Retail banking services
• Consumer lending products
• Mortgage and home equity
• Business banking services
• Member-owned credit union

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Net Interest Income - Consumer Loans: Primary revenue driver from interest earned on consumer lending products including auto loans (as low as 5.50% APR), mortgages (as low as 6.475% APR), personal loans (as low as 9.99% APR), home equity loans/HELOCs, and credit cards (as low as 10.90% APR). Fixed-rate and variable-rate products with terms ranging from 12 to 360 months.
2. Net Interest Income - Business Loans: Interest income from business lending products including business money market accounts, business certificates, and business lines of credit.
3. Deposit Account Fees and Service Charges: Monthly service fees on accounts that fall below minimum balance requirements (e.g., $15/month for accounts below $5,000 on Money Market Checking, $10/month for Business Value Checking below $1,500, $15/month for Business Money Market below $5,000). Overdraft and courtesy pay fees. Non-sufficient funds fees.
4. HSA Fees: Health Savings Account annual plan fee of $20, generating revenue from HSA holders.
5. Business Banking Services: Revenue from payroll processing services ($45 monthly fee plus $0.10/transaction), ACH services, merchant card processing through Total Merchant Concepts partnership, and wire transfer fees.
6. Mortgage Origination and Servicing: Income from mortgage originations including conventional, FHA, VA, USDA, jumbo loans, and portfolio products. Revenue from origination fees, servicing fees, and rate lock/servicing release premiums.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels7 records

Core offering

Arizona Central Credit Union provides full-service consumer and business banking to members across Arizona, including personal checking and savings accounts, money market and certificate of deposit products, IRAs and HSAs, credit cards, and a full lending suite covering mortgages, home equity loans/HELOCs, auto/vehicle, personal, and student loans. It also serves small businesses with business checking, savings, money market, CDs, merchant card processing, and payroll/ACH services. Members access these products through 9 Arizona branches, the eBRANCH online platform, a mobile app, the CO-OP shared branching and ATM network, and 24/7 phone banking.

Product overview

Arizona Central Credit Union operates as a full-service financial institution offering a comprehensive suite of banking and lending products. The core offerings include multiple checking accounts (Simple Checking, Money Market Checking), savings accounts (Share Savings, You-Name-It Savings, Money Market), retirement accounts (IRA Traditional, Roth, Rollover), Health Savings Accounts, and Certificates of Deposit. Their lending portfolio spans personal loans (You-Name-It Personal Loan, Line of Credit, Share-Secured, Unsecured Home Improvement), mortgages (Conventional, Jumbo, Portfolio, FHA, VA, USDA), home equity products (Fixed Rate Home Equity Loan, HELOC), vehicle loans (Auto, RV/Boat, ATV, Motorcycle), credit cards (Visa Personal and Business), and student loans. Business services include checking, savings, money market, certificates, merchant card processing, and payroll/ACH services. Digital banking is delivered through eBRANCH Online Banking platform and Mobile Banking App. Youth programs include CU Grow Savings, CU Succeed Teen Club, and NextGEN Youth Checking. Additional services encompass insurance products, Zelle transfers, wire transfers, direct deposit, phone banking, overdraft protection, and financial planning calculators.

Differentiator

Problem solved

Functional benefit

Brands

• AZCCU: Arizona Central Credit Union abbreviation used in marketing materials and promotions
• CU Succeed
• CU Grow
• NextGEN
• You-Name-It Personal Loan
• eBRANCH
• Arizona Central Mobile Banking

Products and services

• Simple Checking Fee-free personal checking account for Arizona residents with no monthly fees or minimum balance, including a Visa Check Card, free eBRANCH Online Banking, Mobile Banking, Bill Pay, eStatements, Early Direct Deposit, and access to 30,000+ surcharge-free ATMs via CO-OP.
• Money Market Checking Interest-bearing personal checking account with tiered dividend rates up to 0.55% on $500,000+, $15 monthly fee waived with $5,000 minimum daily balance, and free mobile banking, eStatements, and ATM access at Arizona Central ATMs.
• Share Savings Basic member savings account requiring a $5 minimum opening deposit and $5 minimum balance to maintain membership, with monthly dividend payments at 0.10% APY.
• You-Name-It Savings Flexible savings account allowing members to open multiple named accounts for different savings goals under one membership number, opened with $0 and no monthly service fees.
• Money Market Account Higher-yield personal savings account with $1,000 minimum opening deposit and tiered APYs up to 2.12% on balances of $25,000+, with $15 monthly fee waived at $1,000 average daily balance and a 3-free-withdrawals-per-month limit.
• Individual Retirement Account (IRA) Tax-advantaged retirement savings offered as Traditional IRA (tax-deferred), Roth IRA (tax-free growth), or Rollover IRA, available at all 9 Arizona branches with member consultations.
• Health Savings Account (HSA) Tax-advantaged account for qualified medical expenses with a $20 annual plan fee, no per-check charges, an HSA Visa Check Card, and an optional HSA Money Market sub-account with $1,000 minimum.
• Certificates of Deposit (CDs) Fixed-rate term deposits with terms from 6 to 60 months, $1,000 minimum ($500 for NextGEN 6-month CD), standard APYs of 3.04%–3.82% and jumbo APYs of 3.14%–3.92% on balances of $100,000+.
• eBRANCH Online Banking Comprehensive online banking platform for members offering account management, bill pay, eStatements, mobile check deposit, fund transfers, Zelle payments, loan payments, account alerts, and free MX budgeting tools with SavvyMoney credit score monitoring.
• Mobile Banking App Smartphone and tablet application available on iPhone, iPad, Android, and Kindle devices enabling balance inquiries, transfers, mobile deposits, bill payments, branch and ATM location, and MX Money Management.
• CU Succeed Teen Club Financial education and banking program for teen members ages 13–17 that includes a free Simple Checking account, lower deposit requirements, and eligibility for CU Succeed College Scholarships up to $8,000.
• NextGEN Youth Checking Fee-free youth checking account for ages 0–17 with a Visa Check Card and a rewards program; ages 0–12 earn credits redeemable for prizes and high school members are eligible for scholarship drawings.
• You-Name-It Personal Loan Flexible unsecured personal loan from $500 to $30,000 with terms of 12–60 months, no application or processing fees, and rates starting at 9.99% APR (12-month), usable for debt consolidation, major purchases, or emergencies.
• Personal Line of Credit Revolving unsecured credit line with no annual fees, competitive variable rates from 11.65% APR, advances available at branches, online, or by phone, with interest charged only on the amount used.
• Share-Secured Loan Credit-building loan that uses the member's own share savings as collateral, allowing borrowing up to 100% of deposits with no credit report required and favorable rates.
• Unsecured Home Improvement Loan Unsecured personal-purpose loan for Arizona homeowners from $5,000 to $25,000 for small home improvement projects, with no collateral required.
• Mortgage Loans Comprehensive residential mortgage offering including Conventional/Conforming Fixed Rate, Jumbo (up to $3 million), Portfolio (no down payment options), FHA, VA, and USDA Rural Development loans, with 30-year rates as low as 6.475% APR.
• Fixed Rate Home Equity Loan Fixed-rate home equity loan allowing borrowing up to 100% of property value for any purpose (up to 133% for home improvements) over 10-, 15-, or 20-year terms.
• Home Equity Line of Credit (HELOC) Variable-rate revolving line of credit tied to the prime rate with a 5% floor and 18% ceiling, a 10-year interest-only draw period, and 11–25 years of principal-and-interest repayment.
• Auto Loans New and used vehicle financing with rates as low as 5.50% APR, terms up to 48 months, .50% rate discount, 90-day no-payment promotion, and preferred-dealer relationships across Arizona.
• Camper, RV & Boat Loans Recreational vehicle, camper, and boat financing with competitive rates and flexible terms.
• ATV/UTV Loans All-terrain and utility-terrain vehicle financing with competitive rates.
• Motorcycle Loans Motorcycle financing with competitive rates and flexible repayment options.
• AZCCU Visa Credit Cards Personal and business Visa credit cards with rates starting at 10.90% APR, Apple Pay support, worldwide acceptance, and balance transfer options.
• Student Loans Education financing for undergraduate, career-training, or graduate students.
• Business Share Savings Account Business savings account with $5 minimum opening deposit, no monthly fee with $2,500 minimum daily balance, monthly dividends, and NCUSIF insurance to $250,000.
• Business Classic Checking Business checking account for high-volume deposit and withdrawal needs with no minimum balance, dividends on $2,500+, and per-item pricing of $0.05/cleared check and $0.10/deposited check.
• Business Value Checking Low-cost business checking account with no minimum balance, 100 free transactions monthly, and $10 monthly fee waived with $1,500 average daily balance.
• Business Money Market Account Business money market account with tiered dividends and $15 monthly fee waived at $5,000 average daily balance, with NCUSIF insurance to $250,000.
• Business Certificates Business CDs with $1,000 minimum initial deposit, quarterly dividend payments, jumbo rates for balances of $100,000+, and 12-, 24-, or 36-month terms.
• Merchant Card Processing Payment processing services for business members delivered through a partnership with Total Merchant Concepts, offering competitive card-present and card-not-present rates with low setup costs and low monthly fees.
• Payroll & ACH Services Direct deposit and ACH origination services for business payroll at $45 per month plus $0.10 per transaction, including reconciliation support and fraud protection.
• Zelle Money Transfers Fast peer-to-peer payment service integrated into eBRANCH that lets members send and receive money to enrolled recipients using email or mobile number, typically within minutes.
• Wire Transfers Domestic and international wire transfer services for members and businesses, routed via ABA Routing Number 322172441 to the Phoenix headquarters.
• Insurance Products Insurance offerings available to members including Life, Automobile, Homeowner's, Accidental Death and Dismemberment, and Debt Cancellation coverage.
• Overdraft Protection / Courtesy Pay Multiple overdraft protection options including automatic transfer from savings, an Overdraft Line of Credit, and Courtesy Pay covering up to $500, with a Courtesy Pay fee of 15% of the transaction ($8–$50 range).

Quantifiable outcome

• Auto loan rates as low as 5.50% APR
• +4 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Total Merchant Concepts (TMC)coreTechnology or IntegrationPartnership with Total Merchant Concepts provides merchant card processing services for business members. TMC offers competitive rates, low setup costs, and low monthly fees for businesses accepting card payments.
• ZellecoreTechnology or IntegrationPartnership with Zelle enables fast person-to-person payment transfers directly from checking accounts. Members can send and receive money to friends, family, and trusted contacts within minutes through eBRANCH or mobile banking.
• CO-OP Financial ServicescoreTechnology or IntegrationCO-OP ATM network partnership provides members access to 30,000+ surcharge-free ATMs nationwide and 5,000+ shared branches, enabling convenient banking across the U.S.
• ApplecoreTechnology or IntegrationApple Pay integration allows members to add their Arizona Central debit, credit, and HSA cards to Apple Pay for secure contactless payments using iPhone, iPad, Apple Watch, or Mac.
• NCUA (National Credit Union Administration)coreOthersFederal regulatory agency that insures member savings up to $250,000 through the National Credit Union Share Insurance Fund (NCUSIF). Arizona Central is state-chartered and regulated by both NCUA and the Arizona Department of Financial Institutions.
• Phoenix Children's HospitalminorOthersCommunity partner receiving donations to aid patients and families. Demonstrates credit union's commitment to Arizona community engagement.
• Valleywise Health FoundationminorOthersCommunity partner for annual backpack school drive. Arizona Central donated over 400 backpacks filled with school supplies for families in need through the Valleywise Health Foundation program.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Wells Fargo: Major national bank with substantial Arizona retail branch, mortgage, and consumer banking presence — competing incumbent for member deposits, mortgages, and auto loans across AZCCU's geography.
• SchoolsFirst Federal Credit Union: One of the largest U.S. credit unions headquartered in California with full-service consumer and business banking — comparable product suite and cooperative model, larger asset base.
• BECU: Major Washington-state credit union offering nationwide member services with full consumer and business banking, lending, and digital channels — analogous cooperative institution at substantially larger scale.

Direct peers

• OneAZ Credit Union: Phoenix-based community credit union serving Arizona consumers and small businesses with similar product suite (checking, savings, lending, credit cards) — overlapping branch geography and member targets.
• Mountain America Credit Union: Large Utah-based credit union with Western U.S. footprint serving consumer and business members with checking, lending, and digital banking — comparable cooperative business model, broader regional scale.
• Desert Financial Credit Union: Arizona's largest credit union, headquartered in Phoenix, serving consumer and business members statewide with branches throughout the Phoenix metro — direct head-to-head competitor for AZCCU's primary geographic and demographic segments.
• Arizona Federal Credit Union: Phoenix-headquartered credit union offering full-service banking to Arizona members including consumer lending, mortgages, and business services — directly competes for member relationships in the same AZ geography.
• Canyon State Credit Union: Arizona-based community credit union offering consumer checking, savings, lending, and credit cards — closely comparable cooperative model and product set aimed at Arizona families.
• Vantage West Credit Union: Tucson-based credit union with statewide reach providing consumer and commercial banking — competes for southern Arizona members and works the same consumer/SMB segments as AZCCU.

Emerging players

• Ally Bank: Digital-first bank with no Arizona branches but aggressive consumer deposit and personal/auto loan growth nationally — competes for the same digital-native Arizona members that AZCCU's eBRANCH targets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/az_central_cu
• Facebookfacebook.com/arizonacentralcreditunion
• LinkedInlinkedin.com/company/arizona-central-credit-union

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arizona Central Credit Union