Ultimoo Incasso
- Company typePrivate
- Founded1997
- HeadquartersWoerdense Verlaat, Netherlands
- Headcount51–100
- GTM typeB2B
- OfferingServices
Ultimoo Incasso firmographics
Firmographics- Name
- Ultimoo Incasso
- Legal name
- Ultimoo B.V.
- Website
- https://ultimoo.nl
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Ultimoo Incasso industry classification
Industry- Product category
- Debt Collection Services
- NAICS
- Collection Agencies (561440), Collection Agencies (56144)
- SIC
- Services-Consumer Credit Reporting, Collection Agencies (7320)
- akta.pro primary industry
- Debt Buying / Portfolio Acquisition & Recovery (Debt Purchasers) (BPAAAEAG)
- akta.pro secondary industry
- Legal Collections Support (Pre-Lit, Litigation Admin, Judgment Recovery) (BPAAAEAH)
Keywords
Where Ultimoo Incasso is headquartered
LocationHeadquarters
- HQ city
- Woerdense Verlaat
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
Ultimoo Incasso business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Collection Services (No Cure No Pay): Ultimoo primarily operates on a No Cure, No Pay basis — if the claim cannot be collected, the client pays no collection costs. Collection costs are typically passed on to the debtor under the Wet Incassokosten (WIK). In some arrangements, a fixed fee per dossier is charged. Costs for legal/judicial proceedings, if required, are billed separately.
- Debtor Management Services: Ultimoo offers ongoing debtor management (debiteurenbeheer) services for clients, likely on a retainer or per-dossier basis.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Outcome Based/ Performance | Pay-as-you-go | No Cure No Pay (primary model) |
| Unit Pricing | Pay-as-you-go | Fixed fee per dossier |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Ultimoo Incasso product offering
Product offeringCore offering
Ultimoo Incasso is a Dutch debt collection agency offering B2B and B2C amicable (out-of-court) and judicial debt collection services on a primarily No Cure No Pay basis. The portfolio includes business and consumer invoice collection, rental collection for housing corporations, international debt collection, field visits (Bezoeken), judicial collection, and ongoing debtor management (Debiteurenbeheer). Services are delivered through an AI-enabled platform combining chatbots, RPA, real-time data enrichment, and generation-based segmentation with human collection specialists.
Product overview
Ultimoo Incasso is a Dutch debt collection company operating on a No Cure No Pay model. The core offering is amicable debt collection services (Minnelijke Incasso) that resolve 99.5% of cases without legal proceedings. The product portfolio spans B2B and B2C collection, specialized collection for housing/energy/insurance sectors, international collection, field visits, judicial collection, and accounts receivable management (Debiteurenbeheer). A complementary Help Center provides self-service resources for debtors. The company differentiates through AI-powered process automation (chatbots, RPA, data analytics) combined with human empathy and expertise, delivering a 75% contact rate within 10 days and 42-day average resolution time.
Differentiator
Problem solved
Functional benefit
Products and services
- Incasso Diensten (B2B en B2C) B2B and B2C debt collection services focused on amicable resolution without legal proceedings, combining intelligent technology with human expertise to restore financial balance between creditors and debtors.
- Huur, Energie en Verzekeringen Incasso Debt collection services specialized for primary life needs arrears in housing (rent), energy, and insurance sectors.
- Internationaal Incasso Cross-border debt collection services for clients with international debtors.
- Bezoeken (Field Visits) Home visits by field agents to establish personal contact with debtors and find tailored solutions for payment arrears.
- Gerechtelijke Incasso Legal collection procedures used when amicable resolution fails, facilitating court action to enforce payment of outstanding claims.
- Debiteurenbeheer Proactive ongoing accounts receivable management to prevent payment arrears and optimize cashflow for business clients.
- Hulp bij Schulden Debt assistance and financial problem resolution service, including referrals to municipal debt assistance and suicide prevention resources for vulnerable debtors.
Quantifiable outcome
- 99.5% amicable resolution rate — only 0.5% of collection files required judicial proceedings in 2024-2025
- +5 more outcomes
Companies that use Ultimoo Incasso
Customer profileNamed customers9 records
Ideal customer profiles3 records
Ultimoo Incasso technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability8 records
Feature5 records
Ultimoo Incasso partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- Ministerie van Justitie en VeiligheidcoreMinister Franc Weerwind of Legal Protection visited Ultimoo in May 2024 in the context of the new WKI. The minister observed live collection calls and praised Ultimoo's professional, human-centred approach. The visit underscores Ultimoo's role as a thought leader and its active engagement with policymakers.
- NVI (Nederlandse Vereniging van Incasso-ondernemingen)coreUltimoo is an active member of the NVI, holding the Incassokeurmerk. The company participates in policy development and advocacy for the collection industry. Management has been involved in shaping the WKI and other regulations, giving Ultimoo a pioneering role in compliance and social responsibility.
- Kifid (Klachteninstituut Financiële Dienstverlening)coreAs of April 1, 2024, Kifid handles incasso discipline complaints for NVI members. Ultimoo, as an NVI-certified member, is subject to Kifid's external complaint resolution process, providing consumers and small businesses with an independent avenue for complaints about Ultimoo's conduct.
- Justis ( screeningsautoriteit)coreJustis is the screening authority that administers the Register Incassodienstverlening. Ultimoo is registered under number 0033, which is mandatory for legally operating as a collection service provider in the Netherlands under the WKI.
- Autoriteit Financiële Markten (AFM)coreUltimoo holds an AFM mediation license (number 12043340) for handling claims regulated under the Wet Financieel Toezicht (WFT). The license covers Ultimoo B.V. and its trading names Ultimoo Field Collections and Unisolve.
- VVCM (Vereniging voor Credit Management)minorUltimoo's CEO Arjan Stigter writes the 'Creditkronkels' column in the VVCM trade journal. Ultimoo and VVCM co-organized knowledge sessions on AI in credit management, including a session on ChatGPT.
- ONSbank (Stichting ONSbank)minorUltimoo partnered with Stichting ONSbank for the Next Level internship program. Two young experiential experts (people who have overcome debt themselves) completed a 3-week internship at Ultimoo, providing feedback on communication flows and helping Ultimoo improve its approach to young debtors. This partnership reflects Ultimoo's commitment to social responsibility and continuous improvement.
- WoonbroncoreWoonbron, a social housing corporation, partnered with Ultimoo for huurincasso (rental collection). The collaboration achieved 90% amicable resolution of collection cases and was presented at the Studiedag Huurincasso 2025. Ultimoo and Woonbron jointly delivered a fully booked keynote session sharing their approach and results.
Scale indicators8 records
Recent moves7 records
Expansion highlights6 records
Ultimoo Incasso competitors and assessment
Company assessmentBroad incumbents
- Intrum AB: Pan-European credit management and debt collection leader with operations across the Netherlands. Highly comparable on services (B2B/B2C collection, debtor management) but vastly larger scale and broader geographic reach than Ultimoo.
- EOS Group: Major European debt collection and receivables management group with Dutch operations. Comparable on amicable and legal collection, debtor management, and B2B/B2C services, with broader international scope.
- Creditreform: German-origin international credit bureau and debt collection network with Dutch operations. Comparable on consumer credit reporting, business information, and receivables management services.
Direct peers
- Flanderijn: Dutch collection agency and credit management firm offering B2B/B2C debt collection, legal collection, and debtor management. Direct Dutch-market competitor with similar service portfolio and target customers.
- EDR Credit Services: Netherlands-based credit management and debt collection provider serving both B2B and B2C clients. Closely comparable service mix including amicable collection, debtor management, and legal recovery.
- KRP Credit Management: Dutch credit management and debt collection firm offering business and consumer collection, legal collection, and debtor management services to SME and enterprise clients.
- Gescendo: Netherlands-based debt collection and credit management company focused on amicable resolution, comparable in target verticals and B2B/B2C service model to Ultimoo.
Regional players
- BKR (Stichting Bureau Kredietregistratie): Dutch credit registration bureau used by lenders to check consumer creditworthiness. Adjacent role in the Dutch credit ecosystem; comparable in being a foundational data layer that complements collection agencies like Ultimoo.
- TPC Groep: Dutch receivables management group offering collection, legal recovery, and credit management. Comparable services with a regional Dutch focus similar to Ultimoo.
Emerging players
- Quion: Dutch fintech providing mortgage and consumer credit servicing, including arrears management and debtor contact. Comparable in Dutch-market credit servicing workflows that overlap with Ultimoo's debtor management offering.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Ultimoo Incasso social profiles
Digital presenceUltimoo Incasso compliance and trust
Trust signalCompliance6 records
Ultimoo Incasso financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ultimoo Incasso leadership team
Management profileNumber of profiles
Profiles5 records
Ultimoo Incasso subsidiaries and ownership
Company hierarchySubsidiaries1 record
Ultimoo Incasso funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ultimoo Incasso M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ultimoo Incasso
What does Ultimoo Incasso do?
Ultimoo Incasso is a Dutch debt collection agency offering B2B and B2C amicable (out-of-court) and judicial debt collection services on a primarily No Cure No Pay basis. The portfolio includes business and consumer invoice collection, rental collection for housing corporations, international debt collection, field visits (Bezoeken), judicial collection, and ongoing debtor management (Debiteurenbeheer). Services are delivered through an AI-enabled platform combining chatbots, RPA, real-time data enrichment, and generation-based segmentation with human collection specialists.
Is Ultimoo Incasso a public or private company?
Ultimoo Incasso is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Ultimoo Incasso founded?
Ultimoo Incasso was founded in 1997. It employs 51 to 100 people.
Where is Ultimoo Incasso based?
Ultimoo Incasso is headquartered in Woerdense Verlaat, Netherlands, in the Europe region.
How does Ultimoo Incasso make money?
Two revenue lines are on record. Collection Services (No Cure No Pay) is the primary driver. The others are debtor Management Services.
Who are Ultimoo Incasso's main competitors?
Broad incumbents on record are Intrum AB, EOS Group and Creditreform. Direct peers are Flanderijn, EDR Credit Services, KRP Credit Management and Gescendo. Regional players are BKR (Stichting Bureau Kredietregistratie) and TPC Groep. Quion is listed as an emerging player.
Does Ultimoo Incasso have an API?
No public API is recorded for Ultimoo Incasso.
What industry is Ultimoo Incasso in?
Ultimoo Incasso's product category is Debt Collection Services. Its primary akta.pro industry code is BPAAAEAG, Debt Buying / Portfolio Acquisition & Recovery (Debt Purchasers), with a secondary code of BPAAAEAH, Legal Collections Support (Pre-Lit, Litigation Admin, Judgment Recovery). Its NAICS code is 561440 and its SIC code is 7320.