Joseph Frederick & Sons

What Joseph Frederick & Sons does

Joseph Frederick & Sons is a fourth-generation, family-owned residential services contractor founded in 1947 in Wilmington, Delaware, providing installation, repair, maintenance, and replacement of HVAC, plumbing, electrical, and water quality systems for homeowners across the Delaware Valley (Northern Delaware and adjacent southeastern Pennsylvania). The company operates a direct-to-consumer, field-service model: customers contact the firm by phone (302-994-5786) or through online service/estimate request forms, and licensed technicians (HVACR license HM-0000080, plumbing license PL-0000903, electrical license T1-0004333, NATE-certified) are dispatched to the home to perform work on-site. Its equipment portfolio is multi-brand and includes Carrier HVAC, Navien tankless water heaters and combi-boilers, Generac whole-house generators, Bradford White water heaters, Aprilaire and iWave indoor air quality products, Honeywell controls, Square D electrical components, and Atlas Filtri water filtration, with the firm holding Carrier Factory Authorized Dealer and Carrier President's Award status.

Revenue is generated through three streams: (1) hardware sales and installation of HVAC, water heating, plumbing, electrical, and generator equipment, (2) service and labor for diagnostics, repairs, and maintenance billed on a quote or flat-rate basis after on-site assessment, and (3) the Comfort Care Membership, a recurring subscription providing priority scheduling, member discounts, and scheduled HVAC/plumbing maintenance visits. Pricing is not publicly disclosed; estimates are provided via phone consultation or on-site visits. The company self-describes as a "multimillion-dollar organization" and operates with 11-50 employees from a single headquarters at 810 Stanton Road, Wilmington, DE 19804.

The business relies heavily on local brand equity accumulated over 75+ years, reinforced by a 4.92/5 star rating across 241 third-party reviews, BBB A+ accreditation, Google Guaranteed status, and a network of service-area landing pages targeting individual towns. Growth has been driven by category expansion (EV charging, generators, indoor air quality) and incremental geographic reach into Pennsylvania border towns, while maintaining a traditional field-service go-to-market with no e-commerce, no app, and no disclosed AI/ML capabilities.

Name

Joseph Frederick & Sons

Legal name

Joseph Frederick & Sons

Website

https://jfrederickandsons.com

Company type

Private

Founded year

1947

Operating status

Operating

Headcount range

11–50 employees

Short description

Fourth-generation, family-owned residential HVAC, plumbing, and electrical contractor founded in 1947 in Wilmington, Delaware. The firm sells, installs, and services Carrier, Navien, Generac, and related equipment for homeowners across the Delaware Valley via a dispatch-based field service model.

Ownership category

akta.pro rank

Product category

Residential HVAC, Plumbing, and Electrical Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (238220), Plumbing, Heating, and Air-Conditioning Contractors (23822), Appliance Repair and Maintenance (811412)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822), Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585)

akta.pro primary industry

HVAC Installation, Service & Repair (IMAIABAA)

akta.pro secondary industries

HVAC & Refrigeration Contracting (IMAFALAB), HVAC System Replacement & Change-Outs (HSAOAGAB), Humidifier & Dehumidifier Installation & Service (HSAOAIAJ), HVAC Service, Maintenance & Repair (BPABACAA)

Keywords

• Residential HVAC services
• Plumbing services
• Electrical services
• Home heating cooling
• Indoor air quality

Headquarters

HQ city

Wilmington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Equipment Sales and Installation: Revenue from selling and installing HVAC systems, water heaters, plumbing fixtures, electrical equipment, generators, and related products. Products include Carrier systems, Navien tankless water heaters, Generac generators, and various water filtration systems.
2. Service and Labor: Revenue from repair, maintenance, and installation services across heating, cooling, plumbing, and electrical categories. Service calls include diagnostic fees, hourly labor, and flat-rate pricing for specific repairs.
3. Comfort Care Membership Program: Recurring membership program providing priority scheduling, discounted rates, and scheduled maintenance visits for plumbing and HVAC equipment.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Joseph Frederick & Sons installs, repairs, maintains, and replaces residential HVAC, plumbing, electrical, and water quality systems for homeowners in the Delaware Valley. The company dispatches licensed technicians to customer homes to perform heating, cooling, plumbing, electrical, generator, and indoor air quality work, and sells related equipment from brands such as Carrier, Navien, Generac, Bradford White, Aprilaire, Honeywell, Square D, Santa Fe, Atlas Filtri, and iWave. It also operates a Comfort Care Membership program that delivers scheduled maintenance and priority service.

Product overview

Joseph Frederick & Sons is a fourth-generation family business providing HVAC, plumbing, and electrical services since 1947. The company operates as a service contractor selling and installing products from multiple manufacturer brands. Their product portfolio centers on Carrier HVAC equipment, Navien tankless water heaters and boilers (including NPE-A2, NPE-S2, NPN-U, NPN-E series tankless units, NCB-H, NCB-E, NFC combi-boilers, and NHB/NFB heating boilers), Generac whole-house generators, Bradford White water heaters, Aprilaire air quality products, Honeywell controls, Santa Fe dehumidifiers, Square-D electrical equipment, Atlas Filtri water filtration, and iWave air purification systems. Services include heating, cooling, air conditioning, plumbing, electrical work, indoor air quality solutions, and a Comfort Care Membership maintenance program.

Differentiator

Problem solved

Functional benefit

Products and services

• HVAC Services Heating, cooling, and air conditioning services including installation, repair, maintenance, and replacement for residential HVAC systems; delivered to homeowners via dispatched field technicians.
• Plumbing Services Comprehensive residential plumbing services including drain cleaning, water heater installation/repair, pipe repair, repiping, leak detection, sewer line services, water filtration, and water treatment.
• Electrical Services Residential electrical services including wiring, rewiring, electrical panel upgrades, circuit breaker installation, EV charging stations, ceiling fans, lighting installation, and whole-house generator installation.
• Indoor Air Quality Products and Services Products and services to improve indoor air quality including whole-house humidifiers, dehumidifiers, air purifiers, ventilation improvements, and air filtration systems for residential customers.
• Comfort Care Membership Annual maintenance membership providing priority scheduling, discounted service rates, and scheduled HVAC and plumbing system maintenance visits for residential customers.
• Carrier HVAC Equipment Carrier brand HVAC equipment sold and installed by the company, including air conditioners, boilers, ductless mini splits, gas furnaces, geothermal heat pumps, heat pumps, indoor air quality products, oil furnaces, and thermostats for residential customers.
• Navien Tankless Water Heaters Navien premium efficiency condensing and non-condensing tankless water heaters (NPE-A2, NPE-S2, NPN-U, and NPN-E series) sold and installed for residential customers, with ultra-high efficiency up to 0.96 UEF.
• Navien Combi-Boilers Navien high efficiency condensing combination boilers (NCB-H, NCB-E, and NFC series) that supply both heat and domestic hot water for residential customers.
• Navien Heating Boilers Navien NHB and NFB high efficiency condensing heating boilers sold and installed for residential customers, with 95% AFUE and turn down ratios up to 15:1.
• Generac Generators Generac whole-house backup generators, including air-cooled and liquid-cooled models, sold and installed for residential standby power.
• Bradford White Water Heaters Bradford White residential and commercial water heating equipment sold and installed by the company.
• Aprilaire Indoor Air Quality Products Aprilaire air purifiers, dehumidifiers, humidifiers, thermostats, and ventilation products for residential indoor air quality improvements.
• Honeywell Controls Honeywell smart home and HVAC control products including thermostats and automation systems for residential customers.
• Santa Fe Dehumidifiers Santa Fe residential dehumidification products for indoor air quality control.
• Square D Electrical Equipment Square D (Schneider Electric) electrical distribution and circuit protection equipment sold and installed as part of electrical panel upgrades.
• Atlas Filtri Water Filtration Systems Atlas Filtri residential drinking water filtration systems sold and installed for homeowners.
• iWave Air Purifiers iWave self-cleaning needlepoint bipolar ionization generators designed for treating air in residential duct A/C systems to improve indoor air quality.

Quantifiable outcome

• Water heater lasting 18.5 years before replacement
• +1 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• CarriercoreTechnology or IntegrationCarrier Factory Authorized Dealer status with President's Award distinction. The company sells, installs, and services Carrier HVAC equipment including air conditioners, boilers, ductless mini splits, gas furnaces, geothermal heat pumps, heat pumps, oil furnaces, and thermostats.
• Energize DelawarecoreStrategic or Co-development PartnerParticipating contractor in Energize Delaware programs helping homeowners explore energy-efficient options including geothermal systems and other high-efficiency HVAC equipment.
• NaviencoreTechnology or IntegrationSells and installs Navien products including tankless water heaters, combi-boilers, and boilers. The NPE-A2 series offers up to 0.96 UEF efficiency; NCB-H series provides combined heat and hot water for larger homes.
• New Castle County Chamber of CommerceminorGTM or Marketing PartnerActive member of the local business chamber for networking and community involvement purposes.

Scale indicators3 records

Recent moves5 records

Expansion highlights5 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/jfrederickandsons
• Xx.com/JFrederick_Sons

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Joseph Frederick & Sons