What Caseworks does

Caseworks operates as a North American court reporting and litigation support services provider serving law firms, corporations, and government agencies. Its core offering combines traditional court reporting and legal videography with a technology platform anchored by the MyVeritext client portal, which serves as the central hub for scheduling depositions, accessing transcripts, managing exhibits, and running AI-powered workflow tools. The product surface spans court reporting, legal video technology, remote proceedings (Veritext Virtual), digital exhibit management (Exhibit Share, Exhibit Capture, Digital Exhibit Binder, ACE), secure document storage (Veritext Vault), dispute resolution, process service, and records retrieval. AI capabilities are delivered through the Smart Solutions suite — Smart Summary, Smart Analysis, and Smart Search — applied to transcripts and legal documents, and are accessible on demand inside MyVeritext.

The company operates more than 40 state-of-the-art deposition facilities across major US legal markets and maintains a regional entity in Canada (Veritext Canada). Distribution is multi-channel: direct enterprise field sales with dedicated account management for large law firms and corporate clients, an inside-sales scheduling team, a self-service portal for mid-market users, a physical facilities network for in-person proceedings, and a partner community for independent court reporters that scales coverage capacity. The GTM motion is enterprise-led and relationship-driven, reinforced by client testimonials from firms such as Quinn Emanuel Urquhart & Sullivan, Cozen O'Connor, Gray Robinson, and Hirschfeld Kraemer.

Revenue is generated primarily through quote-based professional services for court reporting, videography, exhibit handling, and conference room rentals, with a subscription/recurring layer attached to AI tooling and the remote proceedings platform. The company maintains compliance with HIPAA, PII, SOC 2 Type II, SSAE 16, and PCI DSS, which functions as a procurement requirement for regulated and government matters. Note: the input contains a significant internal data conflict — firmographics describe an 11–50 employee Durham, NC entity founded in 1988, while the primary operational source describes a 40+ facility North American operation consistent with a much larger private company; this analysis relies on the more specific operational data, with the firmographics treated as a data quality issue.

Name

Caseworks

Legal name

Veritext, LLC

Website

https://caseworksonline.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

11–50 employees

Short description

Caseworks provides court reporting, videography, and litigation support services to law firms, corporations, and government agencies across North America, delivering AI-powered transcript tools and operating more than 40 deposition facilities under the MyVeritext client portal.

Ownership category

akta.pro rank

Product category

Court Reporting and Legal Support Services

NAICS

Court Reporting and Stenotype Services (561492)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Litigation Support & Expert Witness Services (BPAHALAG)

Keywords

• Court reporting services
• Legal videography
• Deposition services
• Litigation support
• Legal technology

Headquarters

HQ city

Durham

HQ country

United States

HQ region

North America

Offices16 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Court Reporting Services: Traditional court reporting services including deposition transcription, highly skilled reporters, and videographers for legal proceedings
2. Legal Video Technology: Video technology services for depositions and legal proceedings, including multimedia depositions and trial clips
3. Smart AI Solutions: AI-powered litigation support including Smart Summary, Smart Analysis, and Smart Search for transcript management
4. Exhibit Solutions: Digital exhibit management including Exhibit Share, Exhibit Capture, and Digital Exhibit Binder
5. Remote Proceedings: Veritext Virtual platform enabling remote depositions and hybrid meeting solutions
6. Conference Room Facilities: State-of-the-art conference room rentals at over 40 deposition facilities across North America

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Caseworks provides court reporting, videography, and litigation support services to the legal industry. Core offerings include deposition court reporting by skilled reporters and transcriptionists, legal video technology services, exhibit management solutions (Exhibit Share, Exhibit Capture, Digital Exhibit Binder, ACE), remote deposition services via Veritext Virtual, and AI-powered tools (Smart Summary, Smart Analysis, Smart Search) integrated through the MyVeritext client portal, with secure storage in Veritext Vault.

Product overview

Veritext offers a unified platform of litigation support services for law firms, corporations, and government clients across North America. The core offerings include Court Reporting (with skilled reporters and transcriptionists), Legal Video Technology, and the MyVeritext client portal as the central hub for managing cases. The platform integrates AI-powered Smart Solutions (Smart Summary, Smart Analysis, Smart Search) for document processing, alongside Exhibit Solutions (Exhibit Share, Exhibit Capture, Digital Exhibit Binder, ACE) for exhibit management, and Remote Proceedings via Veritext Virtual for distributed depositions. Additional services include Dispute Resolution, Process Service, and Records Retrieval.

Differentiator

Problem solved

Functional benefit

Brands

• MyVeritext: Client portal platform for accessing transcripts, exhibits, and case management tools
• Veritext Virtual
• Smart Solutions
• Exhibit Share
• Exhibit Capture
• ACE

Products and services

• Court Reporting

Quantifiable outcome

• AI-generated transcript summaries save time and heighten productivity
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature10 records

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• U.S. Legal Support: Largest US court reporting and litigation support company, offering deposition services, record retrieval, and e-discovery. Directly comparable in service breadth, physical facility footprint, and enterprise law firm customer base.
• Magna Legal Services: National court reporting and legal support provider with deposition, record retrieval, and trial services. Comparable as a multi-service litigation support competitor targeting the same AmLaw and corporate legal market.
• Planet Depos: Court reporting and realtime reporting agency serving law firms nationwide with similar deposition and videoconferencing offerings. Closely comparable in service model and customer segment.
• Esquire Deposition Solutions: National court reporting and deposition services firm with comparable technology investments in remote proceedings and transcript management. Competes head-to-head for the same AmLaw and corporate clients.
• Worldwide Reporting: Court reporting agency with US and international deposition coverage. Overlaps with Veritext on core stenographic services, videography, and remote deposition offerings.
• Epiq: Provider of e-discovery, managed document review, and litigation support services. Comparable as a broader-scope legal services vendor competing for corporate legal department wallet share, though with a heavier e-discovery focus.

Emerging players

• Rev: AI-enabled transcription company that has expanded into legal transcription and remote deposition support. Represents the technology-forward threat to traditional court reporting economics that Veritext's Smart Solutions are designed to counter.
• Sonix: AI-powered transcription and translation platform increasingly used by legal professionals for deposition and interview transcripts. Competes at the lower-cost end of the legal transcription market.
• Opus 2: Legal technology platform for hearings, depositions, and case preparation with AI-driven transcript analysis. Comparable as a tech-native deposition workflow competitor with overlapping product features to Veritext's Smart Solutions.

Broad incumbents

• Thomson Reuters: Diversified legal information and technology incumbent whose legal solutions portfolio touches law firm workflow. Not a direct court reporting competitor, but a relevant incumbent that legal technology vendors like Veritext must coexist with in enterprise legal buyer budgets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/caseworksinc
• LinkedInlinkedin.com/company/veritext
• Xx.com/caseworks_inc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caseworks