Idealservice

What Idealservice does

Idealservice is an Italian cooperative (Società Cooperativa) headquartered in Pasian di Prato (Udine), founded in 1953 in Udine as a cleaning company and now one of the larger national operators in integrated facility management, environmental services, and special waste management. The business is organized into three divisions: Facility Management (cleaning, sanitization, logistics, green area maintenance, reception, energy efficiency, and pest control), Environmental Services and Plants (differentiated urban waste collection, transport, multimaterial sorting plants, with nine active plants plus two new sites in Montebello Vicentino), and Special Services (hazardous and non-hazardous industrial waste handling, decontamination, asbestos removal, and chemical analysis). Reported 2024 group revenue was 176 million euros (up 12% year-over-year and 22% versus the prior triennium) and 2025 group revenue exceeded 190 million euros, with approximately 4,300 workers of which 68% are women.

The technology stack centers on operational platforms rather than software products: on-site Frictional Heat Treatment (FHT) for medical waste sterilization that reduces CO2 emissions by up to 70%, GIS-based route optimization for waste collection fleets, and the AGID-qualified Rifiuto Zero mobile application for citizen engagement on differentiated collection. The company holds an unusually dense certification portfolio, including ISO 9001, 14001, 50001, 37001, 30415, 16636, UNI EN 13549, PdR UNI 125:2022 gender equality, Ecovadis Silver, and AGID SaaS qualification, which collectively function as qualification barriers in Italian public tenders.

The commercial model is B2B and B2G: revenue is generated through competitive public tenders (gare d'appalto), direct enterprise contracts in healthcare, industry, transportation, and large retail distribution, supplemented by 20-year Public-Private Partnership agreements (such as the Sant'Anna Scientific Park project with I.CO.P. and Gruppo Camst) and long-term operating contracts (the nine-year Iren partnership covering three multimaterial selection plants). Customer segments are predominantly Public Administration (municipalities across at least 10 Italian regions), Healthcare (hospitals, ASL, nursing homes), Industry, Private Companies, and Large Distribution; pricing is negotiated contractually and is not publicly disclosed. Growth has been funded entirely through retained earnings and operational cash, with an M&A roll-up (Ispef, Civiesco, Minerva/Servigest, Betasint) executed between 2022 and 2024 to extend the platform.

Name

Idealservice

Legal name

IdealService Soc. Coop.

Website

https://idealservice.it

Company type

Private

Founded year

1953

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Idealservice is an Italian cooperative founded in 1953 providing integrated facility management, environmental services (differentiated waste collection and sorting plants), and hazardous waste management, serving public administration, healthcare, industry, and large retail clients across Italy.

Ownership category

akta.pro rank

Product category

Facility Management and Environmental Services

NAICS

Services to Buildings and Dwellings (5617), Landscaping Services (561730)

SIC

Sanitary Services (4950), Operators Of Nonresidential Buildings (6512)

akta.pro primary industry

Grounds & Exterior Services (Landscaping/Snow Removal/Parking Lot Maintenance) (IMAIAAAF)

akta.pro secondary industry

Gutter Exterior Brightening & Fascia/Soffit Cleaning (HSAIAMAG)

Keywords

• Facility management services
• Environmental services
• Waste management solutions
• Industrial cleaning services
• Hazardous waste disposal

Headquarters

HQ city

Pasian Di Prato

HQ country

Italy

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Facility Management: Cleaning, sanitation, logistics, maintenance, green area management, reception services, energy management, and pest control services provided to public administration, healthcare, industrial and retail clients. Generated approximately 80 million euro in 2024 revenue.
2. Environmental Services and Plants: Urban waste collection, differentiated collection, transport, sorting plant management, and design of environmental services. Includes 9 active plants plus two new sites in Montebello Vicentino. Generated approximately 72 million euro in 2024 revenue.
3. Special Services (Hazardous and Industrial Waste): Collection, transport, management, decontamination, and disposal of hazardous and non-hazardous special waste from industrial processes and construction. Includes tank/cistern cleaning, contaminated site remediation, asbestos removal, and chemical analysis. Generated approximately 22 million euro in 2024 revenue.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Idealservice is an Italian cooperative providing integrated facility management and environmental services across three divisions: Facility Management (cleaning, sanitization, logistics, maintenance, green area management, reception, energy efficiency), Servizi Ambientali e Impianti (urban waste collection, transport, multimaterial selection plant management, ARERA-compliant waste cycle design), and Servizi Speciali (hazardous/non-hazardous industrial waste collection, site decontamination, asbestos removal, chemical analysis).

Product overview

Idealservice operates as a single-point provider of integrated services across two main divisions: Facility Management (cleaning, sanitization, logistics, green maintenance, reception, and energy management) and Environmental Services and Plants (differentiated waste collection, multimaterial selection plants, and special waste management). A third division, Special Services, handles hazardous and non-hazardous industrial waste including decontamination and asbestos removal. The company also offers the Idealservice Rifiuto Zero mobile app, AGID-qualified for Public Administration use, to support citizens in proper waste disposal. Together these offerings form a unified integrated service model serving public administration, healthcare, private companies, industry, and large retail distribution sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Facility Management Integrated facility management services including civil, sanitary, and industrial cleaning and sanitization, logistics, healthcare logistics, green area maintenance, building maintenance, reception services, and pest control for public and private clients.
• Servizi Ambientali e Impianti (Environmental Services and Plants) Comprehensive environmental services covering differentiated urban waste collection, transport, multimaterial selection plant operations, and design of integrated ARERA-compliant waste cycle services oriented toward circular economy, material and energy recovery.
• Servizi Speciali (Special Services) Integrated technical, financial, and management services for the collection, transport, management, decontamination, and disposal of hazardous and non-hazardous special waste from industrial processes or construction debris, including tank/cistern cleaning, contaminated site remediation, asbestos removal, storage facility management, and chemical/biological waste analysis.
• Idealservice Rifiuto Zero App AGID-qualified SaaS mobile application providing differentiated waste collection guidance, service monitoring, and municipal communication for citizens and public administration clients.

Quantifiable outcome

• Up to 70% reduction in CO2 emissions from medical waste sterilization through on-site treatment
• +6 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Iren AmbientecoreStrategic or Co-development Partner · 12 August 2020Iren Ambiente acquired 80% of I.Blu shares from Idealservice for approximately 16 million euros (Enterprise Value of 47M EUR). Idealservice retains 20% and becomes strategic partner for waste selection plant management and differentiated collection services. Iren entrusted Idealservice with management of 3 additional multimaterial selection plants (Cairo Montenotte, Pianezza, Parma) for 9 years.
• I.Blu S.p.A.coreOthersFormer Idealservice subsidiary (80% sold to Iren Ambiente in 2020; Idealservice retains 20%). Specializes in multimaterial waste selection plants. Marco Riboli (Idealservice President) serves as Chairman of I.Blu.
• BiomanminorOthersSocietà partecipata by Idealservice, specializing in organic waste (wet fraction) valorization. Bioman relocated its legal headquarters from Mirano (Veneto) to Maniago (Friuli Venezia Giulia), maintaining its main plant at Maniago. Recognized internationally for circular economy excellence.
• Fenice EcologiaminorOthersSubsidiary of Idealservice group, included in consolidated group financial statements alongside Idealservice and I.Blu (prior to I.Blu sale).
• CiviescominorOthersIdealservice acquired 80% of Civiesco shares in 2022, positioning the company as a national reference point for ecological transition in the sector.
• Ispef Servizi Ecologici SrlminorOthersIdealservice acquired 100% of Ispef Servizi Ecologici Srl, a Friulian company specializing in decontamination, vacuum truck services, and industrial waste transport.
• Minerva S.p.A. and Servigest SrlminorOthersIdealservice acquired the business units of Minerva S.p.A. and Servigest Srl, contributing to Facility Management division revenue growth to 80 million euros.
• BetasintminorOthersAcquired by Idealservice, contributing to facility management expansion.
• I.CO.P. S.p.A. Società BenefitcoreStrategic or Co-development PartnerIdealservice partnered with I.CO.P. S.p.A. and Gruppo Camst to sign a 20-year contract for the design, construction and management of new infrastructure at the Sant'Anna Scientific and Technological Park in San Giuliano Terme (Pisa). PPP model.
• Gruppo CamstcoreStrategic or Co-development PartnerPartner with Idealservice and I.CO.P. for the 20-year Sant'Anna Scientific Park PPP contract covering design, construction, and facility management.
• beanTechminorGTM or Marketing PartnerbeanTech collaborated with Idealservice during Telethon Udine 2025 charity event, demonstrating community engagement partnership.

Scale indicators17 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Iren Ambiente: Italian multi-utility environmental services arm of Iren Group. Direct comparable in urban waste collection, sorting plants, and differentiated collection; Idealservice is Iren's strategic partner for multimaterial plant management under the I.Blu joint structure.
• Manutencoop Facility Management: Italian integrated facility management provider offering cleaning, maintenance, and energy services to public and private clients. Closely comparable in FM service portfolio and customer base to Idealservice's Facility Management division.
• Waste Italia: Italian integrated waste management company operating in collection, transportation and disposal across multiple regions. Comparable in special/hazardous waste services and differentiated collection activities.
• CNS – Consorzio Nazionale Servizi: Italian cooperative consortium providing facility management, environmental and logistics services. Comparable cooperative structure and integrated service offering to public administration, healthcare and industry.
• Gruppo Camst: Large Italian cooperative providing integrated facility management, cleaning, and catering services. Directly comparable business model (cooperative, integrated FM, public/private clients); co-partner with Idealservice in the 20-year Sant'Anna PPP.

Broad incumbents

• Engie Italia Servizi: Italian arm of global energy and facility services group Engie. Provides integrated FM, energy efficiency and technical services to public and enterprise clients, overlapping with Idealservice's facility and energy management offerings.
• Decathlon Servizi (Veolia Italia): Italian subsidiary of global environmental services major Veolia. Competes in integrated facility management and waste services, with significantly larger scale and multinational backing.
• HERA Group: Major Italian multi-utility with extensive environmental services, waste management and district heating. Competes with Idealservice in integrated waste/FM tenders and is significantly larger in scale and geographic coverage.
• A2A Ambiente: Environmental services and waste management division of A2A, one of Italy's largest multi-utilities. Overlapping offering in waste collection, treatment and material recovery; competes in Italian public tenders for similar contracts.

Regional players

• ASM Vigevano e Lomellina: Lombardy-based municipal multi-utility offering waste collection, environmental services and facility management. Comparable in integrated environmental services but operates primarily in a different geography from Idealservice's core northern Italian base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/idealservice.coop
• LinkedInlinkedin.com/company/idealservice-soc-coop-

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Idealservice