Crossroads Community

What Crossroads Community does

Crossroads Community, Inc. is a 501(c)(3) nonprofit behavioral health organization founded in 1984 and headquartered on Maryland's Eastern Shore (firmographic data lists Centreville; website data lists Cambridge as the headquarters address). It provides community-based mental health, substance use disorder, and rehabilitation services to individuals of all ages across the Eastern Shore region, operating through a parent-subsidiary structure with Corsica River Mental Health Services, Inc. as a wholly-owned subsidiary. Together the two entities deliver a comprehensive service portfolio spanning clinical treatment — outpatient therapy, psychiatric evaluation and medication management, Assertive Community Treatment (ACT), mobile treatment, substance use disorder services, urgent care, and transition supports — alongside rehabilitation and support programs including Psychiatric Rehabilitation Program (PRP), Residential Rehabilitation Program (RRP), supported employment, health home coordination, respite care, vocational supports, and a therapeutic Art Program.

The organization delivers care through five physical locations across Cambridge, Centreville, Federalsburg, and Chestertown, supplemented by mobile treatment teams that provide in-home and community-based services. 24/7 crisis intervention is available via the national 988 lifeline. Both entities are CARF-accredited, 501(c)(3) registered in Maryland, and share the unified web presence at cci-crmhs.org. Headcount is reported in the 101-250 range.

The business model is nonprofit community behavioral health delivery. Revenue is not publicly disclosed but is derived from a mix of Medicaid reimbursement, state and federal mental health funding, insurance, private donations (processed via Zeffy), volunteer support, and supply donations. There are no disclosed payor contracts, no public pricing, and no venture capital, private equity, or public ownership. Marketing is community-focused: a comprehensive website, social media presence across Facebook, LinkedIn, Instagram, and YouTube, email newsletters via Constant Contact, and grassroots donation and volunteer programs. No AI/ML capabilities, APIs, or proprietary technology platforms are evident; the value proposition rests on licensed clinical staff, ACT teams, and community-based service delivery rather than technology-enabled differentiation.

Name

Crossroads Community

Legal name

Crossroads Community, Inc.

Website

https://ccinconline.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

101–250 employees

Short description

Crossroads Community is a Maryland-based 501(c)(3) nonprofit providing community-based mental health, substance use disorder, and rehabilitation services across Maryland's Eastern Shore through five office locations and mobile treatment programs.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Residential Mental Health and Substance Abuse Facilities (623220), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industries

Behavioral Health & Cognitive Support Day Programs (Geriatric Mental Health) (HLADAIAF), Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Mental health services
• Behavioral health support
• Psychiatric rehabilitation
• Substance use treatment
• Community mental health

Headquarters

HQ city

Centreville

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Distribution channels3 records

Marketing channels4 records

Core offering

Crossroads Community, Inc., together with its wholly-owned subsidiary Corsica River Mental Health Services, Inc., delivers community-based mental health, substance use disorder, psychiatric rehabilitation, residential rehabilitation, supported employment, health home coordination, and respite care services to individuals of all ages across Maryland's Eastern Shore. Services are delivered in office, residential, and community/mobile settings, with 24/7 crisis support via the 988 lifeline, supported by CARF accreditation.

Product overview

Crossroads Community and Corsica River Mental Health Services together form a unified nonprofit mental health service organization offering a comprehensive portfolio of behavioral health programs on Maryland's Eastern Shore. The organization operates two distinct but complementary service arms: Corsica River Mental Health Services provides clinical treatment services (outpatient therapy, psychiatric evaluation, medication management, substance use disorder services, Assertive Community Treatment, and mobile treatment), while Crossroads Community focuses on rehabilitation and support services (Psychiatric Rehabilitation Program, Residential Rehabilitation Program, Supported Employment Program, Health Home Services, Respite Care, and community-based daily living skills programs). Both entities share locations across the Eastern Shore including Cambridge, Centreville, Federalsburg, and Chestertown, MD, with a 24/7 crisis support line and an Art Program providing therapeutic creative programming.

Differentiator

Problem solved

Functional benefit

Products and services

• Outpatient Therapy

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Regional players

• Diversus Health (formerly AspenPointe): Colorado-based nonprofit community mental health center offering integrated outpatient, residential, crisis, and SUD services across a defined regional catchment—a comparable integrated model in a different geography.
• Cascadia Behavioral Healthcare: Oregon-based nonprofit community mental health provider offering outpatient, residential, crisis, and primary care integration across a defined regional catchment—comparable integrated community behavioral health model.
• Howard Center: Vermont-based nonprofit providing integrated mental health, substance use, and developmental services across a defined rural service area—similar integrated community mental health model in a different geography.

Direct peers

• Behavioral Health System Baltimore: Maryland local behavioral health authority managing publicly funded mental health and substance use services in Baltimore City, including community-based rehabilitation and supported employment programs overlapping with Crossroads' service portfolio.
• The Arc Maryland: Statewide Maryland nonprofit providing community-based disability and behavioral health services including residential, vocational, and case management comparable to Crossroads' rehabilitation programs.
• On Our Own of Maryland: Maryland peer-run behavioral health nonprofit providing community-based mental health recovery and supported employment services statewide, with significant overlap in vocational and rehabilitation support.
• Mosaic Group: Maryland behavioral health nonprofit offering residential, vocational, supported employment, and clinical services across central Maryland with a similar integrated service portfolio to Crossroads Community.
• Arundel Lodge: Edgewater, Maryland-based nonprofit community mental health center providing outpatient therapy, psychiatric rehabilitation, residential, and SUD services across the Mid-Shore and Anne Arundel region—directly comparable to Crossroads' integrated clinical and rehabilitation model.

Broad incumbents

• Centerstone: One of the largest US nonprofit community mental health and addiction service providers with integrated clinical, residential, vocational, and crisis services—a comparable service model at national scale.
• Sheppard Pratt: Maryland's largest private nonprofit behavioral health provider operating hospitals, specialty residential, outpatient, and crisis services statewide; broader specialty and inpatient footprint than Crossroads but overlapping rehabilitation and outpatient capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@cci-crmhs
• Facebookfacebook.com/CrossroadsCommunityInc
• LinkedInlinkedin.com/company/crossroads-community
• Instagraminstagram.com/cci_crmhs

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crossroads Community