City of Claremont

What City of Claremont does

The City of Claremont is a municipal government entity located in Sullivan County, New Hampshire, chartered since 1764 and operating from City Hall at 58 Opera House Square. It delivers public services to approximately 13,000+ residents and the local business community through a horizontal municipal service model spanning public safety (a 24-officer Police Department with K-9 unit, Fire Department), public works (126 miles of roadway, 35 miles of sidewalks, cemeteries covering 76+ acres), utilities (a 4 MGD water treatment plant serving 4,000 consumer connections via 75 miles of mains, a 1.3 MGD wastewater facility managed by H2O INNOVATION), transportation (the Claremont Municipal Airport with a 3,100-ft runway and the only Amtrak rail stop in western New Hampshire), recreation (Arrowhead Recreation Area, Claremont Savings Bank Community Center), cultural resources (Claremont Opera House, Fiske Free Library), and public welfare programs.

Revenue is generated primarily through property taxes assessed at $27.80 per $1,000 of assessed value, supplemented by regulated water and sewer rates (Ordinances #586 and #588), user fees for recreational facilities, grant funding, and other general fund sources. For FY 2024-25, the general fund posted $41,938,778 in revenue against $38,059,718 in expenditures, yielding a $3,879,060 surplus — attributed by Finance Director Jeremy Starkey to strong growth across nearly all revenue categories. Distribution of the surplus was directed to reserves and employee benefits ($1.5M including a $1M CalPERS payment) and a facility/equipment revolving reserve ($1.88M).

The city maintains multiple wholly-owned operational entities including the Claremont Development Authority, Claremont Housing Authority Commission, Claremont Arts Commission, Claremont Community Television Board, Fiske Free Library Board of Trustees, Claremont Municipal Airport, and Frances J. Tolles Home Board of Trustees. GTM is exclusively direct-to-consumer via City Hall, department offices, a 311 online portal, online payment systems, and physical facilities. No AI/ML, proprietary technology stack, or commercial product portfolio exists; the entity is a public-sector service provider rather than a technology or commercial enterprise.

Name

City of Claremont

Legal name

City of Claremont

Website

https://claremontnh.com

Company type

Public

Founded year

1764

Operating status

Operating

Headcount range

51–100 employees

Short description

The City of Claremont is a Sullivan County, New Hampshire municipal government delivering public safety, utilities, infrastructure, recreation, and community services to approximately 13,000+ residents and local businesses, funded primarily by property taxes at $27.80 per $1,000 of assessed value and generating $41.9M in FY 2024-25 general fund revenue.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (221320)

SIC

Sanitary Services (4950), Water Supply (4941)

akta.pro primary industry

Public Works Departments (Streets, Bridges, Stormwater, Fleet, Maintenance) (BPAIALAD)

akta.pro secondary industries

Municipal Wastewater Treatment Plants (WWTPs) (EUANADAA), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA)

Keywords

• Municipal government services
• Public safety services
• Water and wastewater services
• Parks and recreation
• Public infrastructure maintenance

Headquarters

HQ city

Claremont

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. General Fund Revenue: The City of Claremont operates a general fund with revenues of $41,938,778 against expenditures of $38,059,718 for the 2024-25 fiscal year, resulting in a surplus of $3,879,060. Revenue is derived from general fund revenue categories including property taxes and other municipal revenue sources. Finance Director Jeremy Starkey attributed surplus to strong growth across nearly all general fund revenue categories.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The City of Claremont is a municipal government providing a comprehensive range of public services including police and fire protection, water and wastewater treatment, municipal airport operations, parks and recreation, library services, public works, and administrative services. The city operates under a Council-Manager form of government, with services organized across multiple departments serving residents, businesses, and visitors of Claremont, New Hampshire.

Product overview

The City of Claremont is a municipal government that provides public services to residents and visitors. Rather than a commercial product portfolio, the city's offerings consist of administrative services organized by department, including city clerk functions, finance, public works, police and fire departments, municipal airport, parks and recreation, planning and development, and library services. These services encompass permit processing, utility management, infrastructure maintenance, public safety, transportation (airport and rail), community facilities, and cultural resources. The city's service delivery operates through a website portal where residents can access information, make payments, report issues via a 311 system, and engage with various municipal departments.

Differentiator

Problem solved

Functional benefit

Products and services

• Police Department Services

Quantifiable outcome

• Zero parking on city streets from 12:00 to 7:00 AM from November 1 to April 30 for snow removal
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core, major and minor.

• New England Central Railroad (Genesee and Wyoming Industries)coreTechnology or Integration · 1 January 2015New England Central Railroad operates the rail track through Claremont carrying freight and passenger service. In 2015, the former Claremont-Concord railway was purchased by Genesee and Wyoming Industries and incorporated into their New England Central Railroad network.
• AmtrakcoreStrategic or Co-development PartnerClaremont is an Amtrak served community - the only such community in western New Hampshire. Amtrak's Vermonter line runs through Claremont twice daily, providing access to Springfield, MA, and connections to Boston, Hartford, New York City, and Albany.
• H2O INNOVATIONcoreOthersH2O INNOVATION manages the Claremont Wastewater Treatment Facility at 338 Plains Road, which processes 1,300,000 gallons per day.
• CNH AviationcoreOthersCNH Aviation is the Fixed Base Operator (FBO) and manages the Claremont Municipal Airport alongside the City. FBO contact: David Carton & Roger Hamel. Airport offers general aviation services with 24-hour fuel and lowest prices in the area.
• Southwestern Community ServicesmajorStrategic or Co-development PartnerSouthwestern Community Services provides community assistance programs in Claremont, offering various forms of community support and social services to residents in need.
• 2-1-1 New HampshiremajorStrategic or Co-development Partner2-1-1 New Hampshire provides information and referral services connecting residents to health, human, and emergency services throughout Claremont and the state.
• Claremont Soup KitchenmajorStrategic or Co-development PartnerClaremont Soup Kitchen provides meals and food assistance to community members in need in partnership with the city's public welfare efforts.
• Claremont Learning PartnershipmajorStrategic or Co-development PartnerClaremont Learning Partnership is the intended recipient of a proposed $750,000 CDBG grant for acquisition and rehabilitation of 143-147 Main St. The building will be used for transitional supportive housing for youth exiting homelessness through the Oasis Teen Shelter program.
• Hero PupsminorStrategic or Co-development PartnerHero Pups is a NH-based nonprofit that trains shelter and rescue dogs to become service dogs for veterans and first responders. The organization provided Sully, Claremont PD's comfort dog.

Scale indicators10 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• City of Lebanon, NH: Similar-sized New Hampshire municipal government in the Upper Valley region, operating its own public works, water/wastewater, police, fire, and recreation departments. Directly comparable as a neighboring peer municipality with a comparable tax base and service portfolio.
• City of Keene, NH: Mid-sized NH municipal government providing a similar portfolio of services (public works, water/sewer utilities, police, fire, parks/recreation, airport-adjacent infrastructure). Comparable governance structure with city council and city manager.
• City of Laconia, NH: New Hampshire municipal government of similar scale serving ~17,000 residents, with comparable in-house water/wastewater utilities, public works, police, and recreation services. Useful for benchmarking operating costs and infrastructure investment patterns.
• City of Newport, NH: Smaller Sullivan County, NH municipality with directly comparable governance, utility operations, and rural-town service profile. Closest geographic peer for service-delivery and tax-base benchmarking.
• City of Franklin, NH: Similar small former-mill NH city with comparable population (~8,800), tax base pressures, and infrastructure renewal needs. Directly comparable for assessing small-municipality fiscal and infrastructure dynamics.
• Town of Hanover, NH: Upper Valley NH municipality with comparable service-delivery model, water/sewer utilities, and public works functions. Notable peer for comparing affluent small-municipality service quality and reserve policies.
• City of Berlin, NH: Similar small former-mill NH city with comparable demographic and fiscal profile (population decline, industrial legacy, infrastructure renewal needs). Strong peer for assessing small-NH-city resilience and turnaround dynamics.

Broad incumbents

• City of Concord, NH: State capital and larger NH municipality operating a much broader portfolio (including transit, larger utility operations, and consolidated public services). Comparable governance model but at meaningfully larger scale.

Regional players

• City of Springfield, VT: Nearby Vermont municipality across the Connecticut River, providing a cross-border peer for benchmarking regional service delivery, utility operations, and small-city governance in the Upper Valley.
• Town of Hartford, VT: Vermont Upper Valley municipality serving a comparable population base with similar municipal service structure. Useful regional peer for cross-state benchmarking of small-municipality operations.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC72EelflwhaPIK7BkMkD7Lg
• Facebookfacebook.com/City-of-Claremont-NH-Government-109899900577117
• LinkedInlinkedin.com/company/city-of-claremont-nh

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Claremont