Hope

What Hope does

HOPE (Helping Ourselves Pursue Enrichment), Inc. is a 501(c)(3) nonprofit and the only 100% Peer and Family-Run Comprehensive Service Provider in Arizona, founded in 1980 as a grassroots peer support network in Pima County and incorporated in Tucson in 1992. The organization delivers recovery-based behavioral health services — peer support, individual and group therapy, case management, criminal justice diversion and reentry programs (REACH IN, HEAT, MRT, STEPS), substance use outreach, the Peer After-Care Team (PACT) for crisis follow-up, and the Warm Line phone-based peer support service — to adults living with mental illness and/or substance use disorders, with bilingual English/Spanish delivery.

HOPE operates from eight physical service centers across Southern, Southeastern, and Northern Arizona, supplemented by co-located peer specialists inside hospital emergency rooms (e.g., Summit Regional Medical Center), specialty courts in Pima, Santa Cruz, and Yavapai Counties, and primary care clinics via the 2022 Spectrum Healthcare Group partnership. The underlying delivery model is entirely human-delivered, leveraging lived recovery experience rather than technology platforms; no AI/ML, APIs, or proprietary software products are part of the offering.

Revenue flows primarily through Arizona's Medicaid program (AHCCCS) via seven managed care contracts (Arizona Complete Health, Mercy Care, Molina, Health Choice AZ, BCBS AZ, Care 1st, United Healthcare), supplemented by state and foundation grants (Arizona State Opioid Response Grant, Arizona Community Foundation Food Security Grant), criminal justice program self-pay ($75 intake / $25 group session for STEPS), and charitable donations eligible for Arizona state tax credits. HOPE is governed by a Board of Directors and led by CEO Becca King, with no parent company, no venture capital, and no equity backers.

Name

Hope

Legal name

Helping Ourselves Pursue Enrichment, Inc.

Website

https://hopearizona.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

51–100 employees

Short description

HOPE is a 501(c)(3) nonprofit peer-and-family-run behavioral health organization in Arizona delivering recovery-based services — peer support, therapy, criminal justice programs, and crisis response — to adults with mental illness and substance use disorders across eight Arizona counties.

Ownership category

akta.pro rank

Product category

Behavioral Health Services (Peer-Run Psychosocial Rehabilitation)

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Outpatient Mental Health and Substance Abuse Centers (62142), Individual and Family Services (6241), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

akta.pro secondary industries

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Mental Health & Crisis Support Services (BPAGAEAH), Reentry & Justice-Involved Support Services (BPAGAEAN)

Keywords

• Peer support services
• Behavioral health services
• Psychosocial rehabilitation
• Substance use recovery
• Criminal justice reentry

Headquarters

HQ city

Tucson

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Government Health Insurance (AHCCCS/Arizona Medicaid): HOPE receives funding through Arizona's Medicaid program (AHCCCS) via managed care organizations. Services are covered for Title 19 community members and AHCCCS enrolled members.
2. Managed Care Organization Contracts: HOPE partners with multiple managed care organizations including Arizona Complete Health, Mercy Care, Molina Healthcare, Health Choice AZ, Blue Cross Blue Shield Arizona, Care 1st AZ, and United Healthcare as insurers and funders.
3. Donations and Charitable Contributions: HOPE is a 501(c)(3) non-profit organization that accepts donations. Donors may receive Arizona state tax credits up to $800 for married filing joint ($400 for single filers) when contributing to qualifying charitable organizations.
4. Self-Pay for Criminal Justice Programs: Self-pay options available for STEPS program participants: $75.00 per intake and $25.00 per group session.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels6 records

Core offering

HOPE delivers recovery-based, peer-and-family-run behavioral health services for adults living with mental illness and/or substance use disorders, operating 8 outpatient centers across Southern, Southeastern, and Northern Arizona. Core offerings include center-based Peer Support Services, individual and group Therapy, Criminal Justice Programs (jail diversion, reentry, MRT, STEPS, HEAT), Substance Use/Opioid Outreach, the Peer After-Care Team (PACT) for post-crisis follow-up, and the Warm Line telephone peer support service. Services are delivered in English and Spanish and funded primarily through Arizona Medicaid (AHCCCS) managed care contracts, with supplementary grants and 501(c)(3) charitable contributions.

Product overview

HOPE (Helping Ourselves Pursue Enrichment) is a peer and family-run behavioral health organization offering a comprehensive suite of recovery-based community services across Arizona. The organization operates as a single integrated service model rather than a platform-plus-modules architecture. Core offerings include Peer Support Services (center-based recovery support), Therapy Services (individual and group therapy), Criminal Justice Programs (jail diversion and reentry programs including REACH IN, HEAT, MRT, and STEPS), Substance Use Outreach (opioid response services), Peer After-Care Team/PACT (crisis follow-up support), and the Warm Line (peer support phone line). Services are delivered at multiple licensed outpatient centers throughout Southern, Southeastern, and Northern Arizona in collaboration with hospitals, health departments, courts, and managed care organizations.

Differentiator

Problem solved

Functional benefit

Products and services

• Peer Support Services Center-based peer-driven recovery support services for individuals living with mental illness and/or substance use disorders, including case management, coordination of care, independent living skills training, information and referral, transportation, health and wellness, pre-employment support, and substance use education. Delivered at HOPE's eight outpatient service centers across Arizona and available in English and Spanish.
• Therapy Services Individual and group therapy provided by licensed therapists in a peer-driven, recovery-centered, holistic environment, addressing depression, anxiety, trauma, substance use, symptom management, creative exploration, resiliency building, skills training, parenting, and employment readiness for adults with behavioral health needs.
• Criminal Justice Programs Comprehensive jail diversion and reentry services for justice-involved individuals, including REACH IN, HEAT (Hospitality Empowerment Accountability Treatment), MRT (Moral Reconation Therapy), and STEPS (Supportive Treatment and Engagement Program). Self-pay pricing of $75 intake / $25 per group session is available for STEPS.
• Substance Use Outreach Opioid outreach funded by the Arizona State Opioid Response (SOR) Grant, providing peer support for medication-assisted treatment (MAT) navigation and recovery support to high-risk populations, including uninsured and underinsured adults 18+ with opioid use disorder, across Navajo, Pima, Yavapai, and Yuma counties.
• Peer After-Care Team (PACT) Second-responder peer support team that engages with individuals within 24 hours of a crisis event to provide service planning, community support access, primary care coordination, education, and safety/crisis plan development, supporting hospital-to-community transitions and post-crisis stabilization.
• Warm Line Confidential, non-emergency telephone peer support line (520.770.9909 / 844.733.9912) serving residents of Cochise, Graham, Greenlee, La Paz, Pima, Pinal, Santa Cruz, and Yuma counties, staffed by peer advocates with lived experience of mental illness and/or substance use, available 8 AM to 10 PM seven days a week.

Quantifiable outcome

• 468 patients referred to peer support services in E.R. setting (March 2023-October 2024)
• +4 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered core, flagship and minor.

• Summit Regional Medical CentercoreStrategic or Co-development Partner · 1 March 2023HOPE provides peer support services directly within the Emergency Room setting. Peer specialists work alongside hospital staff to engage individuals in crisis, connect them to community resources, and support successful transitions. Program resulted in 468 patients referred to peer support services.
• Spectrum Healthcare GroupflagshipStrategic or Co-development Partner · 9 October 2022Strategic partnership to fully blend peer-centered behavioral health, psychiatric, and primary care services. HOPE and Spectrum Healthcare co-locate in centers throughout Southern, Southeastern, and Northern Arizona. This partnership enables integration of behavioral health with primary care and creates a comprehensive service delivery model.
• Pima County Health DepartmentcoreStrategic or Co-development PartnerGrant-funded collaboration supporting individuals with Substance Use Disorder across multiple systems of care. Peer support positions located within court systems, community-based settings, and hospital environments.
• Southern Arizona Health DepartmentscoreStrategic or Co-development PartnerPartnerships with health departments in Nogales, Sierra Vista, and Pima County to integrate peer support services into healthcare and community settings.
• Valleywise HealthcoreStrategic or Co-development PartnerPartnership to support individuals transitioning from incarceration back into the community, including collaboration within Mesa Probation and Parole. Focus on peer support, healthcare access, housing, and reintegration planning.
• Arizona Complete Health (AzCH)coreChannel Partner/ Reseller/ DistributorHOPE designated as Center of Excellence provider. Partnership supports individuals newly diagnosed with Serious Mental Illness (SMI) across Northern, Southern, and Maricopa County Arizona.
• Mercy CarecoreChannel Partner/ Reseller/ DistributorPartnership providing outreach, peer support services, education about benefits and rights, and social determinants of health assistance for SMI members.
• Banner HealthcoreChannel Partner/ Reseller/ DistributorHOPE insurer/funder listed on website. Provides coverage and referral pathways for members receiving behavioral health services.
• Blue Cross Blue Shield ArizonacoreChannel Partner/ Reseller/ DistributorHOPE insurer/funder listed on website. Provides coverage for behavioral health services.
• United HealthcarecoreChannel Partner/ Reseller/ DistributorHOPE insurer/funder listed on website. Provides coverage for behavioral health services.
• Molina HealthcarecoreChannel Partner/ Reseller/ DistributorHOPE insurer/funder listed on website. Provides coverage for behavioral health services.
• Health Choice ArizonacoreChannel Partner/ Reseller/ DistributorHOPE insurer/funder listed on website. Provides coverage for behavioral health services.
• Care 1st AZcoreChannel Partner/ Reseller/ DistributorHOPE insurer/funder listed on website. Provides coverage for behavioral health services.
• Cochise CountyminorStrategic or Co-development PartnerCounty government partner for criminal justice programs and community services.
• Pima CountyminorStrategic or Co-development PartnerCounty government partner for behavioral health services and court programs.
• Santa Cruz CountyminorStrategic or Co-development PartnerCounty government partner for community services and specialty courts.
• Mariposa Community Health CenterminorStrategic or Co-development PartnerCommunity health center partner in Nogales supporting Southeastern Arizona services integration.
• Cochise County Health DepartmentminorStrategic or Co-development PartnerHealth department partner supporting wellness connections integration and community health initiatives.
• Nogales Police DepartmentminorStrategic or Co-development PartnerLaw enforcement partner supporting community connections in Santa Cruz County.
• American Foundation for Suicide Prevention (AFSP)minorGTM or Marketing PartnerHOPE participates in Out of Darkness walks and suicide prevention awareness events across Arizona communities.

Scale indicators8 records

Recent moves18 records

Expansion highlights6 records

Direct peers

• RI International: RI International is one of the largest peer-run behavioral health and recovery services organizations in the U.S., offering crisis, substance use, and peer support services. It is comparable to HOPE as a peer-led, recovery-focused behavioral health provider serving justice-involved and mental health populations.
• Spectrum Healthcare Group: Spectrum Healthcare is HOPE's primary strategic partner, providing integrated primary care, psychiatry, and behavioral health services across Arizona. It is comparable as a co-located, integrated behavioral health provider serving AHCCCS members in the same counties.
• Compeer: Compeer is a national peer-support organization pairing trained volunteers with individuals in mental health recovery. It is comparable to HOPE as a peer-driven recovery and behavioral health support model, though Compeer's core offering is volunteer mentoring rather than clinical services.

Regional players

• La Frontera Arizona: La Frontera is a major Arizona-based behavioral health provider offering outpatient, crisis, and peer support services. It competes directly with HOPE for AHCCCS contracts, managed care referrals, and specialty court partnerships in the same Arizona counties.
• Community Bridges Inc. Community Bridges is an Arizona-based integrated behavioral health provider delivering crisis, substance use, and mental health services. It is comparable to HOPE as a regional peer-support and outpatient behavioral health competitor in the Arizona Medicaid ecosystem.
• Cope Behavioral Health Services: COPE is an Arizona-based behavioral health provider offering outpatient, crisis, and peer-driven recovery services. It competes with HOPE for Medicaid members, court referrals, and managed care contracts in Southern Arizona.
• Jewish Family & Children's Service (JFCS) of Southern Arizona: JFCS of Southern Arizona provides behavioral health, counseling, and case management services in the Tucson region. It competes with HOPE for AHCCCS members and community-based behavioral health referrals in Southern Arizona.

Broad incumbents

• Mental Health America: Mental Health America is the nation's oldest community-based mental health organization, operating affiliates that deliver peer support, advocacy, and recovery services. It is comparable to HOPE as a peer-driven behavioral health organization, though at broader national scale.
• NAMI (National Alliance on Mental Illness): NAMI is the largest grassroots mental health organization in the U.S., providing peer-led support groups, education, and advocacy. It is comparable to HOPE as a peer-support-driven behavioral health community organization, though NAMI's model is largely volunteer-led and educational rather than clinical service delivery.

Emerging players

• Connections Health Solutions: Connections Health Solutions operates behavioral health crisis facilities and integrates peer support into emergency response models. It is comparable to HOPE through its PACT/second-responder peer support work and ER-based peer engagement, though at larger facility scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/tucson_hope
• YouTubeyoutube.com/channel/UC6wgShI_CXKVoXb02KFjNrw/videos
• Facebookfacebook.com/HOPEincArizona

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hope