Teletech
Teletech is a privately held Slovenian company founded in 2004 and headquartered in Maribor, employing 51–100 people to deliver outsourced support, telecommunication, and IT services for businesses requiring customer contact and call center operations.
- Company typePrivate
- Founded2001
- HeadquartersMaribor, Slovenia
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Teletech does
Teletech is a privately held, for-profit company headquartered in Maribor, Slovenia, founded in 2004 and operating with 51–100 employees. The firm is described as specializing in support, telecommunication, and IT fields, serving businesses that require customer contact and call center operations. According to the supplied market-level context, Teletech operates within the global outsourced call centers and contact centers market — a market projected to grow from USD 10.31 billion in 2025 to USD 29.6 billion in 2033 at a 14.09% CAGR — where its stated differentiators are cost-effective customer support, AI and automation integration, and omnichannel digital support delivery. Asia-Pacific is noted as dominating nearly half of global industry revenue, with established outsourcing hubs in India, the Philippines, and China, while Teletech's Slovenia base situates it within the EU regulatory perimeter at a structurally lower cost base than Western European peers.
The business model is service-based revenue tied to the delivery of outsourced support; the supplied sources do not disclose a specific pricing model (per-seat, per-interaction, outcome-based, etc.), named customers, contract lengths, or revenue figures. Value proposition language positions the offering around cost reduction for clients seeking to replace or augment in-house support, with AI/automation and omnichannel digital support described as market-level purchase drivers. Competitive advantage commentary references moderate economies of scale from established outsourcing hubs and moderate AI/automation technology adoption.
No detailed technology stack, proprietary platform components, integrations, partner ecosystem, leadership team, funding history, or company-specific strategic milestones are documented in the supplied Teletech-attributable data. A separate set of product, certification, and platform data in the input (covering number portability clearinghouse, gateway, number management system, ISO 27001 certification, and similar items) pertains to PXS B.V. and has not been attributed to Teletech.
Teletech firmographics
Firmographics- Name
- Teletech
- Legal name
- PXS B.V.
- Website
- https://teletech.limited
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Teletech is a privately held Slovenian company founded in 2004 and headquartered in Maribor, employing 51–100 people to deliver outsourced support, telecommunication, and IT services for businesses requiring customer contact and call center operations.
- Ownership category
- akta.pro rank
Teletech industry classification
Industry- Product category
- Telecom Numbering Software
- NAICS
- All Other Telecommunications (51781), Telecommunications (517)
- SIC
- Communications Services, Nec (4899), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Signaling, Numbering & Registry Services (SS7/Diameter, ENUM, numbering resources) (HDAIAEAF)
Keywords
Where Teletech is headquartered
LocationHeadquarters
- HQ city
- Maribor
- HQ country
- Slovenia
- HQ region
- Europe
Markets served
Teletech business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Teletech product offering
Product offeringCore offering
Teletech provides number portability, number management, and related telecommunications numbering services. The offering centers on a modular software platform that enables mobile and fixed phone number switching between operators, integrates operator networks with central numbering systems, manages numbering resources, and maintains national SIM, subscriber, and device details for telecom operators.
Product overview
PXS offers a modular platform for number portability, number management, and related telecommunications numbering services. The product portfolio consists of six interconnected solutions: Number Portability Clearinghouse (enables end-user switching across mobile and fixed phone numbers), Number Portability Gateway (integrates operator networks with central systems), Number Management System (streamlines assignment and management of numbering resources), Number Information Register (manages national SIM, subscriber, and device details), Operator Switching Hub (facilitates service provider switching), and Service Portal (web-based management interface). These solutions work together as an integrated system, with implementation proceeding through identifying challenges, implementation, onboarding, and going live phases.
Differentiator
Problem solved
Functional benefit
Brands
- Number Portability Clearinghouse: End-to-end solution for switching mobile and fixed phone numbers between operators
- Number Portability Gateway
- Number Management System
- Number Information Register
- Operator Switching Hub
Products and services
- Number Portability Clearinghouse Provides end users with efficient and effective switching for mobile and fixed phone numbers across operators. End-to-end clearinghouse solution for telecom number portability.
- Number Portability Gateway Seamlessly integrates an operator's network and systems with the central number portability system. Integration platform for connecting operator networks with central numbering systems.
- Number Management System Fully streamlines the process of assigning and managing numbering resources for telecom operators. Platform for managing national numbering resources.
- Number Information Register Manages national SIM, subscriber and device details with number information solutions. Solution for managing national SIM, subscriber and device details.
- Operator Switching Hub Facilitates service switching processes, such as easy internet provider changing for consumers. Hub for facilitating service provider switching processes.
- Service Portal Web-based service portal for managing number portability and related telecommunications numbering services.
Companies that use Teletech
Customer profileSegments1 record
Ideal customer profiles1 record
Teletech technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Teletech partnerships and signals
Strategic signalScale indicators3 records
Recent moves3 records
Expansion highlights4 records
Teletech competitors and assessment
Company assessmentDirect peers
- iconectiv: Operates the Number Portability Administration Center (NPAC) for the U.S. and provides numbering registry, fraud detection, and identity services to operators globally. Directly comparable to PXS because both serve as the central clearinghouse/registry layer that operators rely on for number management and portability.
- Somos: Manages the 8YY (toll-free) Numbering Administration Center and other telecommunications registry services in the U.S. Highly comparable to PXS — both are specialist registrars/custodians of telecom numbering resources for operator ecosystems.
- Syniverse: Provides inter-carrier messaging, roaming, and numbering/IPX services to mobile operators worldwide. Overlaps with PXS in the carrier-to-carrier clearinghouse and interconnection layer where numbering, routing and registry services converge.
- Neustar (TransUnion): Operates the Local Number Portability Administrator (LNPA) workflow systems and other registry/identity services for telecom operators (now under TransUnion). Closely comparable to PXS — both perform neutral third-party operator-services and number registry functions for the U.S. market.
- BICS: Global wholesale carrier offering voice, data, roaming, and numbering services to operators worldwide. Comparable to PXS because both serve as B2B infrastructure layers enabling cross-operator interconnection and numbering services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights7 records
Customer concentration
Teletech social profiles
Digital presenceTeletech compliance and trust
Trust signalCompliance1 record
Teletech financial estimates
Financial estimateRevenue estimate
Valuation estimate
Teletech leadership team
Management profileNumber of profiles
Teletech funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Teletech M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Teletech
What does Teletech do?
Teletech provides number portability, number management, and related telecommunications numbering services. The offering centers on a modular software platform that enables mobile and fixed phone number switching between operators, integrates operator networks with central numbering systems, manages numbering resources, and maintains national SIM, subscriber, and device details for telecom operators.
Is Teletech a public or private company?
Teletech is a private company. It is classified as unknown and is currently operating.
When was Teletech founded?
Teletech was founded in 2001. It employs 51 to 100 people.
Where is Teletech based?
Teletech is headquartered in Maribor, Slovenia, in the Europe region.
Who are Teletech's main competitors?
Direct peers on record are iconectiv, Somos, Syniverse, Neustar (TransUnion) and BICS.
Does Teletech have an API?
No public API is recorded for Teletech.
What industry is Teletech in?
Teletech's product category is Telecom Numbering Software. Its primary akta.pro industry code is HDAIAEAF, Signaling, Numbering & Registry Services (SS7/Diameter, ENUM, numbering resources). Its NAICS code is 51781 and its SIC code is 4899.