Telquest International

What Telquest International does

TelQuest International is a privately held, independent B2B e-commerce reseller of business telecommunication and IT equipment, founded in 1984 and headquartered at 26B Commerce Rd, Fairfield, New Jersey. The company operates a transactional online storefront serving business customers in the United States and Canada, distributing enterprise-grade hardware from more than 30 brand manufacturers including Cisco, HP/Aruba, Avaya, Poly/Polycom, Yealink, Grandstream, Fortinet, Juniper, Honeywell, Zebra, Jabra, Plantronics, Sennheiser, Logitech, Dell, Lenovo, Panasonic, Netgear, Ubiquiti, and Ruckus. Product categories span VoIP/SIP desk phones, conference phones, video phones, wired and wireless headsets, network switches, routers and access points, firewalls and security appliances, barcode scanners and label printers, docking stations, business phone systems, microphones, cameras, and a growing consumer line (smart watches, gaming peripherals).

The underlying technology is a standard B2B e-commerce platform with account registration, quote requests, order tracking, and a B2B credit application gateway for Net Terms; there is no proprietary hardware or software product development, and the company explicitly states it is not affiliated with, authorized by, or licensed from any of the manufacturers whose brands it resells. Revenue is generated primarily through one-time hardware sales in four condition tiers — New, Like New, Recertified, and Refurbished — with per-unit pricing ranging from under $10 for accessories (e.g., Dell MS116 mouse at $9.99) to over $500 for specialized equipment (e.g., Logitech PTZ Pro 2 Camera at $599.00). TelQuest differentiates through free same-day ground shipping on all orders, expert technical support, account-based customized pricing, Net Terms credit for qualified businesses, an equipment buyback program, and a content marketing blog covering network switches, SIP calling, and video conferencing. The company does not disclose revenue, headcount detail beyond a 51–100 employee range, ownership structure, or any external funding.

Name

Telquest International

Legal name

TelQuest International

Website

https://telquestintl.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

51–100 employees

Short description

TelQuest International is a privately held, independent B2B e-commerce reseller founded in 1984, selling new, recertified, and refurbished telecom and IT equipment from 30+ brands to business customers across the USA and Canada.

Ownership category

akta.pro rank

Product category

Telecommunications Equipment Reseller

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Electrical, Electronics & Telematics Aftermarket Parts Distribution (TLAKAOAF)

Keywords

• Telecom equipment reseller
• Business phone systems
• Networking hardware distribution
• VoIP communication products
• IT equipment distribution

Headquarters

HQ city

Fairfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Hardware Product Sales: One-time purchase revenue from selling telecom and IT equipment including IP phones, headsets, networking switches, routers, firewalls, barcode scanners, docking stations, and accessories. Products are sold in various conditions: New, Like New, Recertified, and Refurbished.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Telquest International is an independent B2B e-commerce reseller of business telecommunication and IT equipment serving customers in the USA and Canada. The company sells new, like-new, recertified, and refurbished hardware from 30+ brands including Cisco, Avaya, Yealink, Poly, HP, Fortinet, and Zebra across phones, headsets, networking gear, barcode scanners, and docking stations. Value-added offerings include free same-day ground shipping, expert technical support, customized pricing for registered business accounts, Net payment terms via a B2B credit application, and an equipment buyback program.

Product overview

Telquest International is a leading independent supplier of business telecommunication products in the USA and Canada. The company operates an e-commerce platform offering a comprehensive portfolio of telecom and IT equipment from multiple major brands. The product portfolio centers on business communication solutions including VoIP/SIP phones (Yealink, Grandstream, Cisco, Avaya), conference phones (Polycom RealPresence Trio, SoundStation IP), and IP desk phones across various series. Audio equipment includes professional headsets from Jabra, Sennheiser, Plantronics, Poly, and Sena, plus wireless and wired options. The networking category encompasses switches, routers, access points, firewalls (Fortinet FortiGate), and security appliances from Cisco, HP/Aruba, Juniper, Netgear, Ubiquiti, and Ruckus. Scanning and printing solutions include Honeywell and Zebra barcode scanners and label printers. Peripheral and computing products feature docking stations (HP, Dell, Lenovo), computer mice, monitors (Lenovo ThinkVision), and accessories. Additional offerings include cameras, microphones (Bogen, AKG), speakerphones, business phone systems, and consumer products like smart watches and gaming equipment. The company differentiates through free same-day ground shipping, expert technical support, and sale of new, like-new, recertified, and refurbished equipment. Telquest International explicitly states it is not affiliated with any of the brands it sells.

Differentiator

Problem solved

Functional benefit

Products and services

• VoIP/SIP Phones Voice over IP and SIP-based business desk phones enabling internet-based calling with HD voice quality, noise cancellation, and Bluetooth connectivity, sold in new, like-new, recertified, and refurbished conditions.
• IP Phones Internet Protocol business desk phones supporting multiple lines, gigabit connectivity, and Power over Ethernet (PoE) with integration into business phone systems.
• Conference Phones Conference call solutions including Polycom Trio series, SoundStation IP models, and Microsoft Teams-compatible devices for professional meeting rooms.
• Video Phones Video-enabled desk phones combining voice and video calling capabilities for visual communication in business settings.
• Wired Headsets Desk-bound headsets with wired connectivity offering clear audio for call centers and office environments.
• Wireless Headsets Bluetooth and DECT-based wireless headsets providing freedom of movement with noise cancellation and long battery life.
• Network Switches Enterprise-grade network switches including managed, unmanaged, PoE, and gigabit switches from Cisco, HP, Juniper, Netgear, Ubiquiti, and Ruckus.
• Routers and Access Points Network routing and wireless access point solutions for business connectivity including Cisco, Netgear, and Ubiquiti products.
• Firewalls and Security Appliances Network security appliances including Fortinet FortiGate firewalls for protection against cyber threats in business networks.
• Barcode Scanners Handheld and presentation barcode scanners including Honeywell Voyager, Xenon, Hyperion, and Orbit series plus Zebra models for retail, healthcare, and warehousing.
• Barcode Printers Thermal and label printers for barcode and label production including industrial and desktop models.
• Docking Stations Laptop docking stations supporting USB-C, Thunderbolt, and legacy connections with power delivery from HP, Dell, and Lenovo.
• Business Phone Systems Complete business phone system solutions including Avaya IP Office, Panasonic business systems, and associated components.
• Cameras Security cameras, webcams, and video conferencing cameras including Logitech and Grandstream products.
• Computers and Tablets Business laptops, tablets, and computing equipment from Dell, HP, and Lenovo.
• Remote Work Essentials Equipment and accessories designed for remote and hybrid work setups including headsets, webcams, and docking stations.
• Free Ground Shipping Free same-day ground shipping provided on every order with no hidden fees, with customized pricing for customers registered with a business account.
• Expert Tech Support Technical support services helping business customers with product selection and deployment solutions rather than transactional sales only.
• Equipment Buyback We Buy Equipment service enabling businesses to sell used telecom and IT hardware back to TelQuest for value recovery.
• Net Terms Credit Net payment terms credit application for qualified business customers, integrated with a third-party B2B credit application platform.

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Market position

Strengths4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/telquest-international

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telquest International