Southwestern Human Services
Southwestern Human Services is a 501(c)(3) nonprofit Psychiatric Outpatient Clinic providing mental health, behavioral health, IBHS, ABA, and mobile therapy services to children, adolescents, adults, and families across Allegheny County, Pennsylvania, from two Pittsburgh offices since 1997.
- Company typePrivate
- Founded1997
- HeadquartersPittsburgh, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
What Southwestern Human Services does
Southwestern Human Services is a 501(c)(3) nonprofit Psychiatric Outpatient Clinic licensed by the Pennsylvania Department of Human Services, Office of Mental Health & Substance Abuse, founded in 1997 and headquartered in Pittsburgh, Pennsylvania. The organization provides mental health and behavioral healthcare services to children, adolescents, adults, and families across Allegheny County and the surrounding southwestern Pennsylvania region, operating from two physical sites — a South Hills office in Bethel Park (110 Fort Couch Road) and a Lawrenceville satellite office (5328 Butler Street) opened in 2024 — and delivering care in home, school, and community settings as well. The service portfolio is built around four core programs: Intensive Behavioral Health Services (IBHS) including Individual Services and Applied Behavior Analysis (ABA); Outpatient Psychiatric Services covering intake, psychiatric and psychological evaluations, medication management, and individual/family/group psychotherapy; Mobile Mental Health Therapy (MMHT) for adult Medical Assistance recipients unable to access clinic-based treatment; and adjunctive social skills groups and therapeutic yoga groups. Since 1997 the organization reports having served over 12,000 clients.
The business model is fee-for-service clinical billing, with revenue generated by professional services rendered to insured patients and Medical Assistance (Pennsylvania Medicaid) recipients; services are billed at standard psychiatric outpatient and IBHS rates through insurance, Medical Assistance, and other payer arrangements, and patient out-of-pocket balances can be paid online via credit card, debit card, or ACH through an Autobooks integration. Go-to-market is sales-led but operates in a nonprofit healthcare context: the organization acquires clients primarily through healthcare provider referrals, school referrals, word-of-mouth, and direct outreach, with downloadable referral forms, dedicated intake phone lines for the Outpatient Department and IBHS Department, and a website (shs-pgh.org) and Facebook presence as top-of-funnel marketing channels. There is no disclosed parent company, no external equity or venture funding, and no headcount timeline beyond a 251–500 employee range; the entity is governed as an independent nonprofit with no parent organization or institutional investors. Customer segments are persona-based and horizontal — children/adolescents, adults, and families — with no enterprise or institutional payer concentration.
Southwestern Human Services firmographics
Firmographics- Name
- Southwestern Human Services
- Legal name
- Southwestern Human Services
- Website
- https://shs-pgh.org
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Southwestern Human Services is a 501(c)(3) nonprofit Psychiatric Outpatient Clinic providing mental health, behavioral health, IBHS, ABA, and mobile therapy services to children, adolescents, adults, and families across Allegheny County, Pennsylvania, from two Pittsburgh offices since 1997.
- Ownership category
- akta.pro rank
Southwestern Human Services industry classification
Industry- Product category
- Behavioral Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)
- SIC
- Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Social Services (8300)
- akta.pro primary industry
- Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)
- akta.pro secondary industries
- Behavioral Health for Children & Adolescents (Youth Services) (HLAFACAL), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)
Keywords
Where Southwestern Human Services is headquartered
LocationHeadquarters
- HQ city
- Pittsburgh
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Southwestern Human Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure
Revenue model
- Mental Health Services Billing: Southwestern Human Services is a licensed Psychiatric Outpatient Clinic that bills for psychiatric evaluations, psychological evaluations, medication management, individual and group psychotherapy, and other outpatient services. The organization accepts Medical Assistance and other insurance plans.
- IBHS Services: Intensive Behavioral Health Services provided to children, youth, and young adults under age 21, including individual services, ABA services, and mobile therapy. Services are billed through Medical Assistance and other payers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Services billed through insurance/Medical Assistance |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels3 records
Southwestern Human Services product offering
Product offeringCore offering
Southwestern Human Services is a licensed Psychiatric Outpatient Clinic providing mental health and behavioral healthcare services to children, adolescents, adults, and families in southwestern Pennsylvania. The organization delivers outpatient psychiatric evaluations, medication management, individual/family/group psychotherapy, Applied Behavior Analysis (ABA), Intensive Behavioral Health Services (IBHS), Mobile Mental Health Therapy, and social skills groups in office, home, school, and community settings.
Product overview
Southwestern Human Services operates as a Psychiatric Outpatient Clinic offering a coordinated portfolio of mental health services. The core offerings include Intensive Behavioral Health Services (IBHS), which encompasses Individual Services and Applied Behavior Analysis (ABA) Services, combined with comprehensive Outpatient Psychiatric Services. These are supplemented by Mobile Mental Health Therapy (MMHT) for homebound clients and Social Skills Groups. The services range from psychiatric evaluations and medication management to individual, family, and group psychotherapy, with IBHS providing community-based behavioral interventions for children and youth under 21.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Over 12,000 clients served since 1997
Companies that use Southwestern Human Services
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
Southwestern Human Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature3 records
Southwestern Human Services partnerships and signals
Strategic signalScale indicators3 records
Recent moves8 records
Expansion highlights5 records
Southwestern Human Services competitors and assessment
Company assessmentDirect peers
- Pressley Ridge: Pressley Ridge is a Pittsburgh-headquartered nonprofit providing behavioral health, foster care, and education services to children and families, with comparable IBHS and community-based service offerings to Southwestern Human Services' youth programs.
- Family Behavioral Resources: Family Behavioral Resources is a western Pennsylvania behavioral health provider delivering IBHS, ABA, outpatient therapy, and medication management. Its service mix, target population, and Pennsylvania footprint are highly comparable to Southwestern Human Services.
- Pittsburgh Mercy: Pittsburgh Mercy is a Pittsburgh-based nonprofit providing mental health outpatient, residential, and community-based services to vulnerable populations in southwestern Pennsylvania. It directly overlaps with Southwestern Human Services on community-based behavioral health outpatient care for adults and families in the same geography.
- NHS Human Services: NHS Human Services is a Pennsylvania-based nonprofit providing behavioral health, intellectual disability, and autism services including IBHS and outpatient programs statewide. It is comparable in nonprofit structure, service mix, and clinical scope to Southwestern Human Services, though at larger scale.
- Glade Run Lutheran Services: Glade Run Lutheran Services is a western Pennsylvania nonprofit offering behavioral health, autism, and family services including outpatient and IBHS-style programs. It is directly comparable to Southwestern Human Services in mission, payer mix, and geographic region.
- Mercy Behavioral Health: Mercy Behavioral Health is a Pittsburgh-area community mental health provider offering outpatient mental health, substance use, and psychiatric services to Medicaid and underinsured populations. It competes head-on with Southwestern Human Services for similar outpatient psychiatric referrals in Allegheny County.
Emerging players
- Centria Healthcare: Centria Healthcare is a national for-profit provider specializing in ABA therapy and behavioral health services for children with autism. It competes for similar ABA and IBHS referrals in Pennsylvania, though its primary footprint and growth model differ.
- Hopebridge: Hopebridge is a multi-state outpatient provider of ABA, occupational, and speech therapy for children with autism. While it does not directly overlap on general outpatient psychiatry, it competes for the same pediatric autism and IBHS-eligible population that Southwestern Human Services serves in southwestern Pennsylvania.
Broad incumbents
- Allegheny Health Network Behavioral Health: Allegheny Health Network operates outpatient behavioral health programs across western Pennsylvania as part of a broader integrated health system. It overlaps with Southwestern Human Services in adult and pediatric outpatient psychiatry within Allegheny County and benefits from system-level referral capture.
- UPMC Western Psychiatric Hospital (UPMC Behavioral Health): UPMC's behavioral health division operates the largest psychiatric hospital system in Pittsburgh and offers outpatient, inpatient, and community programs. It is the dominant incumbent in the same Allegheny County market where Southwestern Human Services operates and competes for overlapping outpatient referrals.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Southwestern Human Services social profiles
Digital presenceSouthwestern Human Services compliance and trust
Trust signalCompliance1 record
Southwestern Human Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Southwestern Human Services leadership team
Management profileNumber of profiles
Southwestern Human Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Southwestern Human Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Southwestern Human Services
What does Southwestern Human Services do?
Southwestern Human Services is a licensed Psychiatric Outpatient Clinic providing mental health and behavioral healthcare services to children, adolescents, adults, and families in southwestern Pennsylvania. The organization delivers outpatient psychiatric evaluations, medication management, individual/family/group psychotherapy, Applied Behavior Analysis (ABA), Intensive Behavioral Health Services (IBHS), Mobile Mental Health Therapy, and social skills groups in office, home, school, and community settings.
Is Southwestern Human Services a public or private company?
Southwestern Human Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Southwestern Human Services founded?
Southwestern Human Services was founded in 1997. It employs 251 to 500 people.
Where is Southwestern Human Services based?
Southwestern Human Services is headquartered in Pittsburgh, United States, in the North America region.
How does Southwestern Human Services make money?
Two revenue lines are on record. Mental Health Services Billing is the primary driver. The others are IBHS Services.
Who are Southwestern Human Services's main competitors?
Direct peers on record are Pressley Ridge, Family Behavioral Resources, Pittsburgh Mercy, NHS Human Services, Glade Run Lutheran Services and Mercy Behavioral Health. Emerging players are Centria Healthcare and Hopebridge. Broad incumbents are Allegheny Health Network Behavioral Health and UPMC Western Psychiatric Hospital (UPMC Behavioral Health).
Does Southwestern Human Services have an API?
No public API is recorded for Southwestern Human Services.
What industry is Southwestern Human Services in?
Southwestern Human Services's product category is Behavioral Health Services. Its primary akta.pro industry code is HLAFACAA, Outpatient Mental Health Clinics & Counseling Centers, with a secondary code of HLAFACAL, Behavioral Health for Children & Adolescents (Youth Services). Its NAICS code is 621420 and its SIC code is 8000.