Eliad
Eliad is a French non-profit association (founded ~1945) operating 917 care professionals across three departments to deliver home-based healthcare, social support, and caregiver services to approximately 7,000-8,000 seniors, disabled persons, and vulnerable individuals annually.
- Company typePrivate
- Founded1945
- HeadquartersBesançon, France
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Eliad does
Eliad is a French non-profit association (Association loi 1901) founded circa 1945 and headquartered in Besançon, providing home help and care services across three departments (Doubs, Haute-Saône, and Jura) in the Bourgogne-Franche-Comté region. The organization operates 917 professional staff — nurses, caregivers, social workers, aides, and administrative personnel — serving approximately 7,000-8,000 persons at home each year. Its service portfolio spans 17 complementary offerings organized into five pillars: daily living assistance (housekeeping, meal delivery, personal care), healthcare services (SSIAD home nursing, Centre de santé infirmier, ESA teams for Alzheimer's), residential and day care (Marpa autonomy residence in Marnay, Accueil de jour, Halte-Relais for under-65s with neurodegenerative disease), caregiver support (Plateforme Répit Aidants, mobile prevention units Ergo'Bus and Nutri'Mobile), and specialized accompaniment (EPAP post-hospitalization coordination with CHU Jean-Minjoz, ACT therapeutic apartments, LHSS/LAM beds for homeless persons, parental assistance via TISF). An e-commerce and physical boutique operation (Eliad La Boutique) sells Abena incontinence products, hygiene items, and teleassistance devices with free delivery above €25.
Revenue is generated primarily through public funding from Assurance Maladie (covering SSIAD, ACT, LHSS, LAM, EPAP), Conseil Départemental du Doubs and Haute-Saône (TISF, APA, social programs), ARS Bourgogne-Franche-Comté, CNSA, CARSAT, CAF, and other regional bodies. Secondary revenue streams include consumer product sales through the boutique, residential fees at Marpa (with APL/APA subsidies available to residents), and professional training through Eliad Domicile Formation. Core technology consists of a home care coordination and service delivery platform integrating nursing care, assistance services, and a 24/7 teleassistance system with mobile, home-based, and video monitoring options, fall detection sensors, and smoke detectors. The organization holds SIREN 792 174 856, Association loi 1901 général interest status, renewed Agrément SAP (30 May 2023), and is a member of the UNA network. Leadership consists of President Jacques Adriansen and General Director Roberto Salerni.
Eliad firmographics
Firmographics- Name
- Eliad
- Legal name
- Eliad
- Website
- https://eliad-fc.fr
- Company type
- Private
- Founded year
- 1945
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Eliad is a French non-profit association (founded ~1945) operating 917 care professionals across three departments to deliver home-based healthcare, social support, and caregiver services to approximately 7,000-8,000 seniors, disabled persons, and vulnerable individuals annually.
- Ownership category
- akta.pro rank
Eliad industry classification
Industry- Product category
- Home Healthcare Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Social Assistance (624)
- SIC
- Services-Home Health Care Services (8082), Services-Health Services (8000), Services-Social Services (8300)
- akta.pro primary industry
- Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)
- akta.pro secondary industries
- Safety Check-Ins, Wellness Calls & Monitoring (Non-Clinical) (HSABAAAG), Family Communication, Care Updates & Scheduling Support (HSABAAAK), Alzheimer’s Specialized Care (Mid/Late-Stage) (HSABAEAC), Assistive Technology, Adaptive Equipment & Home Exercise Program Training In-Home (HSABADAN)
Keywords
Where Eliad is headquartered
LocationHeadquarters
- HQ city
- Besançon
- HQ country
- France
- HQ region
- Europe
Offices4 records
Markets served
Eliad business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Social Care Services: Home care and assistance services largely funded by public social security (Assurance Maladie), Conseil Départemental, and other government bodies. Services include SSIAD, ACT, LHSS, LAM, and caregiver support platforms.
- Product Sales (E-commerce): Sale of incontinence products (Abena brand), hygiene supplies, teleassistance equipment, and care accessories through boutique.eliad-fc.fr and physical boutiques. Revenue from individual consumers and institutional clients.
- Residential Care (Marpa): Autonomy residence with individual apartments, offering optional services like meals, laundry, and activities. Residents may receive APL and APA subsidies.
- Training Services: Eliad Domicile Formation provides training services for care professionals.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Incontinence protections from €2.07 to €30.35 |
| Unit Pricing | Pay-as-you-go | Hygiene and care products from €4.90 to €11.90 |
| Subscription | Multi-year contract | Most social care services fully covered by Assurance Maladie |
| Transaction based/ take rate | Pay-as-you-go | Delivery fee waived above €25 |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels7 records
Eliad product offering
Product offeringCore offering
Eliad is a French non-profit association that delivers home- and community-based personal care and assistance services for elderly, disabled, and vulnerable individuals, including daily living assistance, home nursing care (SSIAD), teleassistance with 24/7 monitoring, meal delivery, day care, specialized Alzheimer support, medicalized and autonomous living residences, caregiver respite programs, hospital-discharge support, and parental support. It also sells incontinence and hygiene products through physical boutiques and an e-commerce site, and runs a professional training arm (Eliad Domicile Formation).
Product overview
Eliad is a non-profit home care association (Association loi 1901) with over 80 years of experience providing comprehensive help and care services adapted to all audiences including seniors, people with illness, individuals with disabilities, and families. The organization operates across three departments (Doubs, Haute-Saône, Jura) with 917 professionals serving approximately 8,000 people at home. The service portfolio is structured as a unified platform of complementary services organized into five main categories: daily living assistance (Aide à la vie quotidienne), healthcare services (including SSIAD, nursing center, and specialized teams like ESA for Alzheimer's), day care and housing (including Marpa residence and day care centers), social links and caregiver support (including the Répit Aidants platform, Ergo'Bus, and Nutri'Mobile mobile prevention services), and specialized accompaniment (including hospital discharge support EPAP and parental assistance). Eliad also operates an e-commerce platform called 'La Boutique' selling incontinence products, hygiene care items, telecare services, and maintenance products under the ABENA brand through both online and physical store channels.
Differentiator
Problem solved
Functional benefit
Brands
- Eliad La Boutique: Online and physical retail boutique operated by Eliad, selling incontinence protections (ABENA brand), hygiene and skincare products, teleassistance devices, and care accessories. Products are available for delivery in Haute-Saône and Doubs territories.
Quantifiable outcome
- 917 professionals serving 7,000-8,000 persons across 3 departments
- +3 more outcomes
Companies that use Eliad
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles3 records
Eliad technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Eliad partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Communauté de communes du Val MarnaysiencoreInter-municipal community owning the Marpa Marnay property, with Eliad providing management and operational services for the residence autonomy facility.
- CHU Jean-Minjoz (Besançon)coreUniversity hospital providing referrals for EPAP (Equipe Prête à Partir) post-hospitalization care coordination. Hospital social services direct discharged patients to Eliad for home care support.
- Orchestre Victor Hugo de BesançonminorCultural partnership providing music workshops and concerts for ACT patients as part of 'Culture et Santé' program.
- UNA (Union Nationale de l'Aide des Soins et des Services aux Domiciles)coreEliad is a member of UNA network, which represents the private non-profit sector in home care. UNA provides political representation, best practice sharing, sector coordination, and supports professional development for member organizations. UNA advocates for home care policy reform and funding improvements.
Scale indicators8 records
Recent moves6 records
Expansion highlights12 records
Eliad competitors and assessment
Company assessmentBroad incumbents
- Croix-Rouge française: Major French non-profit delivering home care, nursing, and social services to elderly and vulnerable populations across France. Comparable in operating model and target beneficiaries but at substantially larger national scale, with broader humanitarian and disaster-response scope.
- Korian (Clariane): Major European private operator of care homes, assisted living, and home care services headquartered in France. Target customer overlap (elderly, loss of autonomy, post-hospitalization) but operates a for-profit, multi-country model with substantial facility footprint.
- DomusVi: French private operator of nursing homes (EHPAD), assisted living, and home care services. Targets the same elderly and dependent population across France but runs a broader, capitalized facility-based portfolio in addition to home services.
- Orpea (Emeis): One of Europe's largest private elderly care groups operating nursing homes, assisted living, and home care services. Comparable end-user population (elderly, post-acute, neurodegenerative) but capitalized PE-backed operator covering broader geographies and including facility-based care.
Regional players
- CCAS (Centres Communaux d'Action Sociale): Municipal social action centers providing portage de repas, aide à domicile, and teleassistance services to local elderly residents. Comparable service offerings and beneficiary profile, but operated as municipal public services rather than independent associations.
Direct peers
- Petits Frères des Pauvres: French non-profit association supporting isolated elderly people through home visits, companionship, accommodation, and end-of-life accompaniment. Highly comparable in mission, legal form (loi 1901), volunteer-driven model, and elderly focus.
- ADMR (Association du Service à Domicile): France's largest non-profit home care network, offering the same SSIAD, aide à domicile, teleassistance, and caregiver support services through a federated association model. Directly comparable in legal form (loi 1901), service portfolio, and reliance on public funding.
- Fondation Œuvre de la Croix Saint-Simon: Paris-based non-profit foundation delivering home care services (SSIAD, SAAD, HAD), caregiver support, and specialized geriatric services. Comparable in legal form, comprehensive home-care service portfolio, and public funding model.
Emerging players
- France Alzheimer et Maladies Apparentées: National association representing and supporting Alzheimer's patients and families through caregiver respite, training, and advocacy. Overlaps significantly with Eliad's ESA specialized teams and Plateforme Répit Aidants, but focuses on a single disease vertical.
Others
- UNA (Union Nationale de l'Aide des Soins et des Services aux Domiciles): National federation representing private non-profit home care providers and of which Eliad is a member. Operates as a network/ecosystem coordinator rather than a direct service provider, providing political representation and shared services to member associations like Eliad.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Eliad social profiles
Digital presenceEliad financial estimates
Financial estimateRevenue estimate
Valuation estimate
Eliad leadership team
Management profileNumber of profiles
Profiles4 records
Eliad funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Eliad M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Eliad
What does Eliad do?
Eliad is a French non-profit association that delivers home- and community-based personal care and assistance services for elderly, disabled, and vulnerable individuals, including daily living assistance, home nursing care (SSIAD), teleassistance with 24/7 monitoring, meal delivery, day care, specialized Alzheimer support, medicalized and autonomous living residences, caregiver respite programs, hospital-discharge support, and parental support. It also sells incontinence and hygiene products through physical boutiques and an e-commerce site, and runs a professional training arm (Eliad Domicile Formation).
Is Eliad a public or private company?
Eliad is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Eliad founded?
Eliad was founded in 1945. It employs 1,001 to 5,000 people.
Where is Eliad based?
Eliad is headquartered in Besançon, France, in the Europe region.
How does Eliad make money?
Four revenue lines are on record. Social Care Services are the primary driver. The others are product Sales (E-commerce), residential Care (Marpa) and training Services.
Who are Eliad's main competitors?
Broad incumbents on record are Croix-Rouge française, Korian (Clariane), DomusVi and Orpea (Emeis). CCAS (Centres Communaux d'Action Sociale) is listed as a regional player. Direct peers are Petits Frères des Pauvres, ADMR (Association du Service à Domicile) and Fondation Œuvre de la Croix Saint-Simon. France Alzheimer et Maladies Apparentées is listed as an emerging player. UNA (Union Nationale de l'Aide des Soins et des Services aux Domiciles) is listed as an others.
Does Eliad have an API?
No public API is recorded for Eliad.
What industry is Eliad in?
Eliad's product category is Home Healthcare Services. Its primary akta.pro industry code is HLADAGAA, Personal Care & ADL Assistance (bathing, dressing, toileting, mobility), with a secondary code of HSABAAAG, Safety Check-Ins, Wellness Calls & Monitoring (Non-Clinical). Its NAICS code is 624120 and its SIC code is 8082.