Toki Underground
Toki Underground is a founder-owned ramen restaurant chain operating dine-in, takeout, and delivery at two locations in Washington, DC and Baltimore, serving tonkotsu-led Japanese cuisine, buns, dumplings, and craft cocktails to local diners in the Mid-Atlantic US.
- Company typePrivate
- Founded2011
- HeadquartersWashington, United States
- Headcount11–50
- GTM type—
- Offering—
What Toki Underground does
Toki Underground is a privately held, founder-owned ramen restaurant business operating two physical locations in the Mid-Atlantic United States. The flagship opened in 2011 at 1234 H Street NE in Washington, DC, founded by chef couple Thepthip "Thep" and Sang, and a second location opened in 2024 at 2731 Greenmount Avenue in Baltimore's Harwood neighborhood. The company is positioned as "DC's OG Ramen House," serving tonkotsu-led Japanese ramen, buns, dumplings, craft cocktails, and Japanese beer, with vegetarian, vegan, and gluten-free options and a seasonally changing menu. The restaurant has earned Michelin Bib Gourmand recognition annually since 2018 and was named 2011 Restaurant of the Year by Eater.
The business model is direct-to-consumer across dine-in, takeout, and delivery. Revenue derives from menu-item transactions at the point of sale, supplemented by takeout and delivery orders placed through the company's own website and mobile applications (iOS and Android), with reservations managed via the Resy platform. The first-party digital channel includes a rewards program intended to retain customers and bypass third-party delivery commissions. Customer segments are local diners in the DC and Baltimore metros seeking authentic Japanese cuisine and Asian-fusion options, plus convenience-focused diners using online and mobile ordering. The company is independently owned with no disclosed institutional funding, parent company, or franchise system, and operates with 11-50 employees.
Toki Underground firmographics
Firmographics- Name
- Toki Underground
- Legal name
- Toki Underground
- Website
- https://tokiunderground.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Toki Underground is a founder-owned ramen restaurant chain operating dine-in, takeout, and delivery at two locations in Washington, DC and Baltimore, serving tonkotsu-led Japanese cuisine, buns, dumplings, and craft cocktails to local diners in the Mid-Atlantic US.
- Ownership category
- akta.pro rank
Toki Underground industry classification
Industry- NAICS
- Full-Service Restaurants (722511)
- SIC
- Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- All-Day Dining Restaurants (THAFACAJ)
Keywords
Where Toki Underground is headquartered
LocationHeadquarters
- HQ city
- Washington
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Toki Underground business model
Business modelRevenue model
- Dine-in Restaurant Sales: Revenue from customers dining at restaurant locations in DC and Baltimore, including food, beverages, and alcoholic drinks
- Takeout and Delivery: Revenue from online and mobile app orders for pickup and delivery, with direct ordering through the website offering fee savings and rewards benefits
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Dine-in and takeout menu pricing |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels4 records
Toki Underground product offering
Product offeringCore offering
Toki Underground operates full-service ramen restaurants serving Japanese cuisine including signature tonkotsu ramen, buns, dumplings, craft cocktails, and Japanese beer across dine-in locations in Washington DC (since 2011) and Baltimore (since 2024). The restaurants also support online ordering via website and mobile apps, takeout, delivery, and table reservations through the Resy platform, with a direct-ordering rewards program.
Product overview
Toki Underground is a ramen restaurant chain operating two locations (DC and Baltimore) since 2011. The product portfolio centers on Japanese ramen offerings including signature tonkotsu-based dishes (Toki Classic Ramen, Mala Garlic Tonkotsu), regional variations (Tokyo Curry Ramen, Kimchi Ramen), and vegetarian options (Mushroom Shio, Shiitake Cashew Dan Dan). Supporting products include soft buns, dumplings, and a selection of craft cocktails and Japanese beer. The company offers digital ordering through a web-based platform and mobile apps for iOS and Android, powered by AppFront, with integrated table reservations via Resy. A rewards program provides free food incentives for direct website orders.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Michelin Bib Gourmand award recipient since 2018
- +2 more outcomes
Companies that use Toki Underground
Customer profileNamed customers4 records
Segments2 records
Toki Underground technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature1 record
Toki Underground partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- ResyminorResy provides the reservation platform for both Toki Underground DC and Baltimore locations, enabling customers to book tables online
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
Toki Underground competitors and assessment
Company assessmentDirect peers
- Jinya Ramen Bar: One of the largest ramen-focused chains in the US, offering tonkotsu and other broth varieties with dine-in and takeout service. Closely comparable to Toki in core product (Japanese ramen) and limited-service/fast-casual dining model.
- Ivan Ramen: Chef-driven ramen concept by Ivan Orkin with NYC locations. Directly comparable as a premium, chef-credibility-led ramen brand with a multi-city footprint and emphasis on signature broth recipes.
- Marugame Udon: Japanese noodle fast-casual chain specializing in udon with open-kitchen, theater-style preparation. Comparable to Toki in Japanese noodle focus, fast-casual service model, and US multi-unit expansion strategy.
- Tatsu Ramen: Ramen chain operating multiple US locations with traditional and innovative broth offerings. Comparable in product category (Japanese ramen), multi-unit model, and competitive positioning in the US ramen market.
Broad incumbents
- Wagamama: International Asian noodle and bowl chain with broad menu including ramen, donburi, and curries. Comparable as a larger incumbent operating in the same Japanese-inspired noodle category with broader geographic scale than Toki.
- Haidilao: Global Chinese hot pot chain known for high-touch service and digital-enabled dining. Comparable as a large, experience-led Asian dining operator with strong brand equity — overlapping in dining format and guest experience focus.
- Sweetgreen: Tech-enabled fast-casual restaurant chain operating at scale with proprietary mobile apps, loyalty programs, and digital-first ordering. Comparable in the digital stack, loyalty-driven repeat-customer model, and fast-casual operating discipline, despite different cuisine.
Regional players
- Rakuya: Washington DC-based Japanese restaurant focused on ramen and izakaya fare. Comparable as a regional ramen competitor operating in Toki's home DC market with similar menu positioning.
- Daikaya: Washington DC Japanese restaurant by chef Katsuya Fukushima offering ramen and other Japanese dishes. Comparable as a regional Japanese dining peer in the same DC market with overlapping ramen and small-plates offerings.
- Hanuman: DC-area Asian restaurant offering Thai and pan-Asian cuisine in a chef-driven setting. Comparable as a DC-region independent restaurant competing for the same local food-lover customer segment that Toki serves.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Toki Underground social profiles
Digital presenceToki Underground financial estimates
Financial estimateRevenue estimate
Valuation estimate
Toki Underground leadership team
Management profileNumber of profiles
Toki Underground funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Toki Underground M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Toki Underground
What does Toki Underground do?
Toki Underground operates full-service ramen restaurants serving Japanese cuisine including signature tonkotsu ramen, buns, dumplings, craft cocktails, and Japanese beer across dine-in locations in Washington DC (since 2011) and Baltimore (since 2024). The restaurants also support online ordering via website and mobile apps, takeout, delivery, and table reservations through the Resy platform, with a direct-ordering rewards program.
Is Toki Underground a public or private company?
Toki Underground is a private company. It is currently operating.
When was Toki Underground founded?
Toki Underground was founded in 2011. It employs 11 to 50 people.
Where is Toki Underground based?
Toki Underground is headquartered in Washington, United States, in the North America region.
How does Toki Underground make money?
Two revenue lines are on record. Dine-in Restaurant Sales are the primary driver. The others are takeout and Delivery.
Who are Toki Underground's main competitors?
Direct peers on record are Jinya Ramen Bar, Ivan Ramen, Marugame Udon and Tatsu Ramen. Broad incumbents are Wagamama, Haidilao and Sweetgreen. Regional players are Rakuya, Daikaya and Hanuman.
Does Toki Underground have an API?
No public API is recorded for Toki Underground.
What industry is Toki Underground in?
Its primary akta.pro industry code is THAFACAJ, All-Day Dining Restaurants. Its NAICS code is 722511 and its SIC code is 5810.