Haven for Hope

What Haven for Hope does

Haven for Hope is a 501(c)(3) public charity headquartered in San Antonio, Texas, founded in 2006 by Bill Greehey and operational on a 22-acre campus since June 2010. The organization operates an Integrated Community System model that co-locates approximately 75 partner organizations to deliver low-barrier emergency shelter, transformational case management, housing placement, workforce development, medical and behavioral health, legal, and veteran-specific services to individuals and families experiencing homelessness in Bexar County. Service access is multi-channel, including walk-in intake, street and jail outreach, and hospital discharge referrals, with the San Antonio/Bexar County Homeless Management Information System (HMIS) used as the underlying data platform for tracking client outcomes and reporting to HUD.

The organization's revenue model is a diversified nonprofit stack: individual donations (via the Classy platform, mail, and stock), planned giving and estate gifts, corporate and foundation grants, in-kind contributions, and volunteer labor. Over the organization's history, Bill Greehey raised more than $101 million for campus construction, with more than 60 percent sourced from the private sector and over $44 million personally contributed. The endowment stood at approximately $27 million as of March 31, 2025. Services are provided free of charge to clients; no pricing model exists on the service side.

The core technology layer is the community HMIS database, which tracks services and longitudinal outcomes for 52,108 clients served since 2010. Documented programmatic outputs include 13,000+ placements into permanent housing or higher care, 90 percent one-year housing retention, an average North Campus length of stay of 50 days, an average cost per stay of $4,072, and a community benefit of $42 per $1 invested per Dr. Steve Nivin's cost-benefit analysis. Leadership in 2025 transitioned to President and CEO Rhonda Mundhenk, with the operating organization employing 101-250 staff under a board drawn from major San Antonio institutions including USAA, H-E-B, and Valero Energy.

Name

Haven for Hope

Legal name

Haven for Hope of Bexar County

Website

https://havenforhope.org

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

101–250 employees

Short description

Haven for Hope is a San Antonio-based 501(c)(3) nonprofit operating a 22-acre integrated campus with approximately 75 partner organizations, delivering shelter, case management, housing, and wraparound services to individuals and families experiencing homelessness in Bexar County.

Ownership category

akta.pro rank

Product category

Homeless Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industry

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)

Keywords

• Homeless services
• Emergency shelter
• Transitional housing
• Case management
• Homeless outreach

Headquarters

HQ city

San Antonio

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Individual Donations: Haven for Hope accepts monetary donations from individuals through its website (Classy platform), mail-in checks, and stock donations. The organization runs periodic donation drives and campaigns such as 'Share the Warmth' for cold weather items.
2. Planned Giving / Estate Gifts: Haven offers planned giving options including bequests through wills and living trusts, beneficiary designations for life insurance and IRAs, and donor-advised fund contributions. This provides future revenue streams from committed donors.
3. Corporate and Foundation Grants: Haven for Hope receives grant funding from foundations, government agencies, and corporate partners. The organization has endowment funds managed by external investment managers.
4. In-Kind Donations: Haven accepts physical goods donations including clothing, household items, hygiene products, and food. These donations support client services without requiring cash expenditure.
5. Volunteer Services: Volunteers provide critical operational support across the campus including administrative tasks, client interaction, event support, and group projects, reducing labor costs.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Haven for Hope operates a 22-acre transformational campus in San Antonio providing comprehensive homeless services free of charge to qualifying individuals and families in Bexar County. Offerings span low-barrier emergency shelter (South Campus / Courtyard), residential transformational services (North Campus), case management, housing placement, income and skills development, medical/dental/mental health care, legal services, veteran services, and outreach programs (street and jail). Approximately 75 partner organizations co-locate on campus to deliver wrap-around services.

Product overview

Haven for Hope operates as a single integrated homeless services platform rather than a modular software product. The organization provides a comprehensive 22-acre transformational campus with two main service areas: North Campus (Transformational Services) offering residential programs with case management, housing assistance, and income development; and South Campus (Courtyard) providing low-barrier emergency shelter. Core programs include Jail Outreach, Street Outreach, Veteran Services, Legal Services, Kennel Services, the Unsheltered Placement Program (UPP), Acute Care Station, and Continuity of Care Transition Services. The organization also supports the regional Homeless Management Information System (HMIS) for tracking homelessness services across the community.

Differentiator

Problem solved

Functional benefit

Products and services

• North Campus (Transformational Services) Residential program for individuals and families committed to transformation from homelessness, offering shelter, case management, income and skills development, housing placement, and wraparound support services with approximately 75 on-campus partner organizations.
• South Campus (Courtyard) Low-Barrier Shelter Low-barrier emergency shelter providing safe indoor sleeping, meals, showers, laundry, basic medical care, mental health services, and access to supportive resources for individuals experiencing homelessness.
• Transformational Case Management Person-centered support services connecting clients to Haven programs and partner agencies, coordinating case management planning with Income and Skills Development and Housing teams.
• Housing Services Transition assistance helping clients move from the Haven campus into safe, decent, affordable housing while supporting long-term recovery and housing sustainability, in partnership with affordable housing providers such as Opportunity Home and The Terraces.
• Income and Skills Development Services helping clients develop person-centered income plans, remove barriers to income and education, and build skills for long-term financial stability and permanent housing.
• Jail Outreach Program Program connecting incarcerated individuals to Haven for Hope through Bexar County Pretrial Services and University Health Care Services, helping clients meet legal obligations and connect to community resources upon release.
• Street Outreach Program Community-based outreach seeking unsheltered individuals and families in encampments throughout the community, building trust and rapport to connect them to homeless services.
• Veteran Services Comprehensive services for veterans including case management, counseling, housing, skills development, employment assistance, VA benefits support, and re integration programs delivered with partners such as American GI Forum - NVOP and Endeavors.
• Legal Services Partner-provided services including ID recovery and warrant relief for clients experiencing homelessness, delivered in collaboration with St. Mary's University School of Law and other legal partners.
• Kennel Services Shelter, food, toys, blankets, vaccinations, and veterinary services for clients' pets, removing a barrier to individuals seeking shelter.
• Unsheltered Placement Program (UPP) Low-barrier program assisting veterans, chronically homeless individuals, encampment referrals, and families in crisis with transitioning from homelessness to housing.
• Acute Care Station On-site after-hours acute health care services provided by San Antonio Fire Department Mobile Integrated Health Care Medics, with support from Methodist Healthcare Ministries, reducing emergency room visits and providing effective care triage.
• Continuity of Care Transition Services Wrap-around case management for medically fragile individuals or those with high mental health support needs, coordinating medical and behavioral health appointments with University Health System and other partners.

Quantifiable outcome

• 90% of Haven clients remain in permanent housing one year after leaving
• +4 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

22 partnerships are on record, tiered flagship, core and minor.

• Street2FeetflagshipStrategic or Co-development PartnerStreet2Feet is highlighted as the Partner Spotlight. They exist to promote equitable health opportunities for individuals experiencing homelessness with a holistic approach to wellness in spirit, mind, and body through movement, mindfulness, and meaningful connections.
• The Center for Health Care Services (CHCS)coreStrategic or Co-development PartnerProvides crisis care, substance abuse public sobering unit, residential detoxification program, and co-occurring psychiatric and substance abuse disorders program. Crisis Helpline: 210-223-7233
• San Antonio Fire Department Mobile Integrated Health Care (SAFD MIH)coreStrategic or Co-development PartnerProvides on-site, after-hours acute health care services through the Acute Care Station, decreasing emergency room utilization and providing effective care triage for clients.
• CentroMed Sarah E. Davidson CliniccoreStrategic or Co-development PartnerProvides medical services, family practice, healthcare for the homeless, lab services, and triage. Located on campus at Haven for Hope.
• San Antonio Christian Dental CliniccoreStrategic or Co-development PartnerProvides dental exams, x-rays, fillings, cleanings, and extractions to Haven clients. Phone: 210-220-2300.
• American GI Forum - NVOPcoreStrategic or Co-development PartnerProvides Homeless Veterans Reintegration Program, Homeless Female Veterans and Homeless Veterans with Families Program services.
• San Antonio Food BankcoreStrategic or Co-development PartnerProvides meals to North Campus clients and partners with food donation programs. San Antonio Food Bank serves the North Campus kitchen.
• St. Vincent de Paul (St. Vinnys Bistro)coreStrategic or Co-development PartnerProvides meals to South Campus (Courtyard) clients through St. Vinnys Bistro located on campus.
• Methodist Healthcare MinistriescoreStrategic or Co-development PartnerPartners with the Acute Care Station (ACS) providing healthcare services and supports continuity of care operations for Haven clients.
• The TerracesminorStrategic or Co-development Partner140 affordable apartment units with one to three bedroom units available for rent. Address: 703 N San Marcos, San Antonio, TX 78207.
• YMCA - Haven for Hope Early Learning CentercoreStrategic or Co-development PartnerProvides affordable child care for infant, toddler and preschool aged children on campus. Licensed by Texas Department of Family and Protective Services.
• UT Health Science Center San AntoniocoreStrategic or Co-development PartnerProvides dental services through UT Health SA SOD on campus. St. Mary's University School of Law also provides legal services.
• University Health SystemcoreStrategic or Co-development PartnerPartners for Continuity of Care Transition Services, identifying medically fragile clients and assisting with medical coordination.
• Bexar County Pretrial ServicescoreStrategic or Co-development PartnerPartners with Jail Outreach Program to refer incarcerated individuals to Haven for Hope upon release.
• City of San Antonio (DHS, SAPD, SAFD, SAMHD)coreStrategic or Co-development PartnerMultiple city departments partner including Human Services, Fire Department, Police Department, and Metropolitan Health District for coordinated homeless services.
• Opportunity Home (formerly SAHA)coreStrategic or Co-development PartnerProvides affordable housing resources and partnerships for clients transitioning from Haven to permanent housing.
• United Way of San AntoniocoreStrategic or Co-development PartnerHaven is an Impact Partner with United Way, which also operates the 211 resource line for rental assistance and community resources.
• NAMI San AntoniocoreStrategic or Co-development PartnerNational Alliance on Mental Illness provides mental health support services and education on campus.
• EndeavorscoreStrategic or Co-development PartnerProvides services on campus including supportive housing and refugee services for Haven clients.
• St. Mary's University School of LawminorStrategic or Co-development PartnerProvides legal services to clients experiencing homelessness through law school clinic programs.
• Game Changers Barber AcademyminorStrategic or Co-development PartnerProvides free haircuts to clients, offering dignity and self-care services on campus.
• Over 75 Partner Organizations (Aggregate)coreStrategic or Co-development PartnerApproximately 75 partner organizations collaborate to offer comprehensive services on the North Campus, from obtaining identification to securing permanent housing. Partners include on-campus partners with security access, off-campus partners serving clients at their sites, and resource partners offering various client services.

Scale indicators16 records

Recent moves7 records

Expansion highlights5 records

Market position

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/HavenForHope
• YouTubeyoutube.com/HavenForHopeOfficial
• Facebookfacebook.com/havenforhope
• LinkedInlinkedin.com/company/haven-for-hope
• Instagraminstagram.com/haven_for_hope

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Haven for Hope