Convergent

What Convergent does

Convergent (Convergent LLC) is a privately held, Atlanta-based retirement technology consulting firm founded in 2011 that specializes in large-scale platform migrations, legacy modernization, and managed operations for US retirement recordkeepers and third-party administrators (TPAs). The firm delivers services across the dominant retirement core platforms — FIS OMNI, SS&C DST TRAC, and Relius — and counts among its customers most major US retirement recordkeepers, including Invesco, Prudential, J.P. Morgan, MassMutual, T. Rowe Price, Bank of America, Capital Group, Equitable, Ameritas, and John Hancock, as well as specialist firms such as Newport Group, IPX Retirement, PCS Retirement, Delta Data/BetaNXT, and HealthSavings. Convergent's claim to operational scale is anchored by 18 completed large-scale migrations, 21,000 plans and $300 billion in assets moved, 21M+ lines of COBOL migrated, and a flagship 700K-participant, $20B-asset, zero-blackout OmniPlus-to-TRAC migration.

The firm's underlying technology stack combines proprietary tooling — a 1,200+ task Migration Playbook, custom ETL applications purpose-built for OmniPlus/TRAC data architectures, OmniScript parsing tools covering 35,000+ custom scripts, 500+ reusable retirement modules, and the MAPTIVA trademarked AI framework — with senior-practitioner delivery. MAPTIVA encodes 25 years of platform migration, payroll exception, field taxonomy, and code-dependency intelligence into five proprietary assets and underpins all AI-powered agents (payroll reconciliation, migration impact analysis, plan onboarding automation, anomaly detection). The 70-person team is heavily senior (20+ SMEs averaging 25 years' experience) with a 95% retention rate, and is organized as Principal Architects across distributed applications, databases and trading, QA, and AI.

Convergent's business model is professional services plus managed services, all quote-based with no public pricing. Revenue streams comprise: project-based Platform Migrations (multi-year contracts), project or time-and-materials Legacy Modernization engagements, recurring Managed Operations retainers for 24/7 overnight batch monitoring and trading file validation, and project-based Automation & AI services. Go-to-market is senior-led enterprise field sales, anchored by a 30-minute principal-level platform assessment booked via direct outreach; the firm also accesses enterprise deals through SI partnerships with Accenture and Blankfactor. The firm is SOC 2 Type II attested, NIST CSF 2.0 aligned, and a SPARK Institute member.

Name

Convergent

Legal name

Convergent LLC

Website

https://beconvergent.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Convergent is an Atlanta-based retirement technology consulting firm that delivers platform migrations (OMNI, TRAC, Relius), legacy modernization, managed operations, and AI-enabled automation to US recordkeepers and TPAs, anchored by senior practitioners and its proprietary MAPTIVA AI framework.

Ownership category

akta.pro rank

Product category

Retirement Technology Consulting

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742), Services-Computer Programming Services (7371)

akta.pro primary industry

Digital Retirement Platforms (IRA/401(k), Pension & Decumulation) (FSAGAEAF)

akta.pro secondary industries

Legacy Application Modernization (Re-platform/Re-host/Re-factor) (BPAEAFAB), Legacy Modernization & Application Rationalization (BPAEAAAG)

Keywords

• Retirement platform migration
• Legacy modernization
• Recordkeeping consulting
• COBOL migration
• Retirement automation

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Professional Services — Platform Migrations: Large-scale platform migration engagements (OMNI to TRAC, Relius to FRP, etc.) delivered by senior practitioners. Includes custom ETL, data mapping, OmniScript analysis, test script development, dry-run methodology, and implementation planning. Revenue recognized on a project/engagement basis.
2. Professional Services — Legacy Modernization: COBOL modernization, OmniScript optimization, mainframe-to-cloud migration planning, business rules extraction, database optimization. Billed on project or time-and-materials basis.
3. Managed Operations: Ongoing 24/7 overnight monitoring, nightly batch processing management, trading file validation, NSCC/DART file monitoring with escalation procedures, reconciliation support, production incident management, database administration. Priced as recurring managed services retainer.
4. Automation & AI Services: AI-powered payroll reconciliation, automated file processing frameworks, RPA for compliance workflows, document composition and fulfillment automation. Delivered via ideation/assessment, rapid prototyping, and operations optimization engagements.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Convergent provides retirement technology consulting services focused on large-scale platform migrations (OMNI to TRAC, Relius to FRP), legacy modernization of COBOL and mainframe systems, and ongoing managed operations for retirement recordkeepers and TPAs. Their proprietary MAPTIVA™ AI framework encodes 25 years of domain knowledge to power AI-driven payroll reconciliation, automated file processing, and conversion testing for retirement platforms.

Product overview

Convergent is a retirement technology consulting firm offering specialized services for recordkeepers and TPAs, not a software product company with a unified platform. The core offering centers on platform migration expertise for OMNI, TRAC, and Relius systems, supported by the proprietary MAPTIVA™ AI framework that encodes 25 years of retirement domain knowledge. Services include Platform Migrations, Legacy Modernization, Automation & AI, Compliance & Audit Support, Custom Portals & APIs, and Managed Operations — delivered by practitioners who have operated these platforms from the inside.

Differentiator

Problem solved

Functional benefit

Brands

• MAPTIVA™: Proprietary AI framework built for retirement operations, encoding 25 years of domain knowledge for platform migrations, payroll exception handling, field taxonomy, and code-dependency analysis.

Products and services

• MAPTIVA™ AI Framework Proprietary AI framework built for retirement operations, encoding 25 years of platform migration experience, payroll exception handling, field taxonomy, and code-dependency intelligence. Powers AI agents and automation tools with domain knowledge that understands retirement data semantics. Used by recordkeepers and TPAs to accelerate platform migrations and automate retirement workflows.
• Platform Migrations Large-scale retirement platform migration services covering OMNI to TRAC, Relius to FRP, and proprietary system conversions. Includes feature gap analysis, data mapping, custom ETL development, dry-run methodology, and a 1,200+ task Migration Playbook for recordkeepers and TPAs.
• Legacy Modernization COBOL and mainframe modernization services including code analysis, OmniScript optimization, mainframe-to-cloud migration planning, business rules extraction, and database optimization (DB2 to SQL Server, VSAM to Oracle). For retirement recordkeepers running legacy platforms.
• Automation & AI Purpose-built automation for retirement operations including AI-powered payroll reconciliation, automated file processing frameworks, RPA for compliance workflows, and document composition automation powered by MAPTIVA™. Designed for recordkeepers and TPAs seeking to eliminate manual busywork.
• Compliance & Audit Support Regulatory compliance services covering non-discrimination testing, Form 5500 preparation, SECURE 2.0 implementation, compliance automation, audit preparation, and regulatory change impact analysis for retirement recordkeepers and plan administrators.
• Custom Portals & APIs Modern participant portals, plan sponsor dashboards, and API integrations built over legacy retirement cores. Includes ADP and Workday integrations, NSCC connectivity, mobile-responsive and ADA-compliant interfaces, and Section 423 ESPP platforms.
• Managed Operations Ongoing operational support including 24/7 nightly batch processing monitoring, trading file validation, NSCC/DART file monitoring with escalation, reconciliation support, production incident management, and database administration for retirement platforms.

Quantifiable outcome

• 99.8% data accuracy across all migration engagements
• +5 more outcomes

Named customers22 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability8 records

Feature7 records

Partnerships

Two partnerships are on record, tiered core.

• AccenturecoreImplementation/ SI/ Consulting PartnerGlobal system integrator that partners with Convergent to bring retirement-platform depth to their engagements. Convergent provides the domain expertise layer (OMNI, TRAC, Relius operations) that Accenture lacks internally for retirement-specific implementations.
• BlankfactorcoreImplementation/ SI/ Consulting PartnerGlobal SI partner that works with Convergent to deliver retirement platform depth in engagements. Convergent serves as the retirement operations specialist within Blankfactor's broader consulting practice.

Scale indicators11 records

Recent moves1 record

Expansion highlights6 records

Broad incumbents

• Deloitte: Big Four consulting firm with a dedicated retirement plan administration, technology, and compliance practice serving large recordkeepers and plan sponsors. Comparable buyer set and large-mandate IT services delivery model.
• Willis Towers Watson (WTW): Major retirement consulting and administration firm offering technology services, recordkeeping administration, and platform-related consulting to large plan sponsors. Comparable in serving the retirement buyer base but with a broader actuarial/consulting model.
• Accenture: Global SI that partners with Convergent for retirement depth but also competes independently in large financial services platform transformation mandates. Comparable on enterprise delivery model but with vastly broader service breadth.
• Infosys: Global SI with a financial services practice delivering large-scale platform migrations, data engineering, and managed services to banks, insurers, and retirement firms. Comparable in offshore-augmented delivery model for FS platform transformations.
• Capgemini: Global SI with a substantial financial services technology practice including retirement and wealth platform implementations. Comparable as an enterprise-scale FS systems integrator competing for similar mandates.
• SS&C Technologies: Owns the DST TRAC recordkeeping platform (and FRP target). Delivers migration services, retirement operations, and technology as part of a large diversified financial software portfolio. Named Convergent customer but also a competitor in retirement platform services.
• FIS (Fidelity National Information Services): Owns the OMNI/OmniPlus recordkeeping platform that Convergent migrates clients off of. Provides overlapping retirement recordkeeping technology and migration/consulting services, but as part of a much broader financial technology portfolio rather than a specialist practice.

Others

• Empower Retirement: One of the largest US recordkeepers, formed via aggressive consolidation of multiple recordkeeping platforms. Both a potential client for Convergent migration services and a structural force reducing the long-term addressable buyer pool through industry consolidation.

Emerging players

• Slalom: US-focused consulting firm with a financial services practice that delivers platform, data, and AI modernization work to mid-market and enterprise financial institutions, including retirement and wealth clients. Comparable delivery model with growing retirement vertical focus.

Direct peers

• Sagitec Solutions: Niche pension and retirement technology consulting and software firm serving similar TPAs, public-sector pension plans, and corporate recordkeepers. Competes directly with Convergent in retirement platform implementations, custom development, and legacy modernization engagements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/beconvergent
• Xx.com/beconvergent

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Convergent