Clinical Labs of Hawaii

What Clinical Labs of Hawaii does

Clinical Labs of Hawaii (CLH) is a clinical reference laboratory headquartered in Aiea, Hawaii, founded in 1971 and operating as a subsidiary of Sonic Healthcare USA. The company provides diagnostic laboratory testing services - including blood banking, microbiology, hematopathology, and neuropathology disciplines - across the State of Hawaii via a network of 20+ physical collection sites on Oahu, Hawaii Island, Maui, Kauai, and Lanai, plus on-site laboratories embedded within six major hospital partners. CLH supports three core customer segments: individual patients (walk-in or appointment-based testing), healthcare providers (physician-ordered testing with electronic results delivery), and enterprise hospital systems (Hawaii Pacific Health institutions - Kapiolani, Pali Momi, Straub - alongside Wilcox Health, HHSC East Hawaii Region, and Maui Health).

The technology stack is functional and integration-oriented rather than differentiated: a myClinicalLabs patient portal enables result retrieval and online access; a separate Physician Portal delivers test results electronically to providers; and EMR interfaces connect CLH systems to provider EHR platforms. Digital assets are complemented by physical touchpoints - drug testing services with workplace collections, online appointment booking, online bill payment, and a patient cost-saving options program. Distribution channels span physical storefronts (collection locations), embedded OEM-style on-site hospital labs, and self-serve online scheduling.

The business model is fee-for-service laboratory testing billed to patients, insurers, and hospital partners; CLH does not publicly disclose pricing. Go-to-market blends direct-to-consumer (patient portal, walk-ins, online appointment booking) with enterprise field sales (embedded hospital labs) and a horizontal segmentation strategy. Ancillary revenue includes workplace and clinical drug testing, online payment processing, and patient financial assistance programs. Revenue, funding history, and ownership detail beyond the Sonic Healthcare USA parent affiliation are not disclosed in source material.

Name

Clinical Labs of Hawaii

Legal name

Clinical Labs of Hawaii

Website

https://clinicallabs.com

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Clinical Labs of Hawaii is a 55-year-old clinical reference laboratory subsidiary of Sonic Healthcare USA that provides diagnostic testing services across Hawaii via 20+ collection sites and on-site hospital labs serving patients, physicians, and major Hawaiian health systems.

Ownership category

akta.pro rank

Product category

Clinical Laboratory Services

NAICS

Medical Laboratories (621511)

SIC

Services-Medical Laboratories (8071)

akta.pro primary industry

Central Laboratory Services (Core Lab Operations) (HLAGAEAA)

akta.pro secondary industries

Occupational Health & Employer Testing Laboratories (HLAFAMAK), Reference & Esoteric Testing Laboratories (HLAFAMAJ)

Keywords

• Clinical laboratory testing
• Diagnostic lab services
• Pathology services
• Drug testing services
• Hospital laboratory services

Headquarters

HQ city

Aiea

HQ country

United States

HQ region

North America

Offices21 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Laboratory Testing Services: CLH provides laboratory testing services directly to patients and healthcare providers, billing for services rendered. Tests are ordered by physicians and performed at CLH facilities across Hawaii.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Clinical Labs of Hawaii is a clinical laboratory services provider that performs diagnostic laboratory tests across disciplines including blood banking, microbiology, hematopathology, and neuropathology for patients and healthcare providers throughout Hawaii. The company operates 20+ physical patient collection locations across all major Hawaiian islands and runs on-site hospital laboratories at major medical facilities, delivering physician-ordered test results through digital portals and EMR interfaces.

Product overview

Clinical Labs of Hawaii operates as a clinical laboratory testing company providing diagnostic laboratory services across the Hawaiian islands. The company offers a unified portfolio of services centered around laboratory testing, including the myClinicalLabs patient portal for individuals to access test results, a Physician Portal for healthcare providers to view patient results, drug testing services for employers, and EMR interface capabilities for healthcare system integration. The product ecosystem includes ancillary services such as online payment processing, a test directory for reference, and patient cost-saving programs. Founded in 1971, CLH has served Hawaii for over 55 years.

Differentiator

Problem solved

Functional benefit

Brands

• Pan Pacific Pathologists: Pathology services partner organization providing laboratory pathology services alongside Clinical Labs of Hawaii

Products and services

• myClinicalLabs Portal Online patient portal allowing individuals in Hawaii to view their laboratory test results, access health records, and manage their healthcare information digitally.
• Physician Portal Electronic results portal for physicians and healthcare providers to access and review patient laboratory test results, with a registration and setup process.
• Drug Testing Services Workplace and clinical drug testing services available across Hawaii (Oahu, Maui, Kauai, and Hawaii Island), with job site collections available by appointment for employer clients.
• Laboratory Testing Services Comprehensive clinical laboratory testing services across disciplines including blood banking, microbiology, hematopathology, and neuropathology, providing diagnostic analysis for patients across Hawaii with specimen collection and processing at CLH facilities.
• Online Payment Online bill payment service allowing patients and providers to pay laboratory service bills securely through the CLH website.
• EMR Interface Services Electronic Medical Record integration services enabling seamless data exchange between Clinical Labs of Hawaii systems and healthcare provider EHR platforms for test ordering and results reporting.
• Cost Saving Options Financial assistance and cost-saving programs designed to help patients manage laboratory testing expenses regardless of income, insurance coverage, or island location.

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core.

• Kapiolani Medical Center for Women and ChildrencoreStrategic or Co-development PartnerMajor hospital partner in Hawaii. CLH provides on-site laboratory facilities with advanced laboratory testing services and immediate results. Kapiolani is part of Hawaii Pacific Health network.
• Pali Momi Medical CentercoreStrategic or Co-development PartnerHospital partner providing on-site laboratory facilities. Pali Momi is part of Hawaii Pacific Health network and serves the Aiea/Leeward Oahu area.
• Straub Benioff Medical CentercoreStrategic or Co-development PartnerHospital partner with on-site laboratory services. Straub is part of Hawaii Pacific Health network serving Honolulu.
• Wilcox HealthcoreStrategic or Co-development PartnerHospital partner on Kauai. CLH provides laboratory services supporting healthcare delivery on the island.
• HHSC East Hawaii RegioncoreStrategic or Co-development PartnerHospital system partner serving East Hawaii including Hilo and surrounding areas with laboratory services.
• Maui HealthcoreStrategic or Co-development PartnerHospital system partner on Maui providing laboratory testing services through on-site facilities.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Market position

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/myclinicallabs

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clinical Labs of Hawaii