Miller International

What Miller International does

Miller International is a private, specialized loss adjusting and risk assessment firm serving the Latin American insurance and reinsurance market. Founded in 1994 as IRISC Technical Services and rebranded in 1998, the firm provides 18 distinct service lines covering business interruption, construction and erection, oil and gas, mining, energy, marine hull and machinery, property, fire, machinery breakdown, transport, third-party liability, tunnels and trains, metallurgical industry, and supporting services such as risk inspection, risk evaluation programmes, accident prevention, and statistical loss analysis. Its client base comprises insurers, reinsurers, and major insurance brokers requiring qualified loss adjusters with deep technical engineering expertise for complex claims — a niche where the firm is acknowledged by the industry as a preferred adjuster for tunnels, dams, energy plants, processing plants, railway systems, and civil works across Latin America.

The firm operates through five owned offices — Caracas (Venezuela, headquarters), São Paulo (Brazil), Mexico City (Mexico), Lima (Peru), and London (UK, opened September 2016) — and an associate network spanning Argentina, Chile, Colombia, Ecuador, Panama, Guatemala, and the Caribbean. Underlying technology is conventional engineering-led loss adjustment, augmented by drone-based risk inspection for wide-area losses and image and video transmission for remote assessment. Service delivery is B2B and relationship-based, with a 24-hour claims response commitment and coordination of resources across the region to attend losses in any Latin American location; fees are negotiated per assignment and not publicly disclosed.

Revenue mechanics are straightforward professional services fees for loss adjusting and risk management assignments, with revenue concentration in complex engineering and industrial claims rather than high-volume personal lines. The firm was led by founder Dipl.-Ing. Jürgen Kolbe until his passing in September 2022, after which the regional director bench (London, Mexico/Central America, South America, Peru/Ecuador/Bolivia, Brazil) continues to run the network. No external funding, parent company, or acquisition activity has been disclosed.

Name

Miller International

Legal name

Miller International Latam S.A. de C.V.

Website

https://millerlatam.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

Miller International is a private loss adjusting and risk assessment firm serving insurers, reinsurers, and brokers across Latin America and London, specializing in complex engineering claims in construction, energy, oil and gas, mining, and marine lines.

Ownership category

akta.pro rank

Product category

Insurance Loss Adjusting

NAICS

Claims Adjusting (524291), Other Insurance Related Activities (52429), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Services-Engineering, Accounting, Research, Management (8700), Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Claims Administration & TPA Services (FNOL, Subrogation, Litigation Mgmt) (TLABANAH)

akta.pro secondary industries

Catastrophe Claims & Loss Adjustment Services (FSAOACAO), Loss Control & Safety Engineering (Driver Training, Policy/Program Design, Audits) (TLABANAJ)

Keywords

• Loss adjusting services
• Risk management consulting
• Insurance claims handling
• Construction risk assessment
• Engineering loss adjustment

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Loss Adjusting Services: Professional fee-based services for handling insurance losses and claims across Latin America. Services provided to insurers, reinsurers, and insurance brokers for various risk categories including construction, energy, marine, and property.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Miller International provides specialized loss adjusting and risk management services to insurers, reinsurers, and insurance brokers across Latin America. The firm handles complex technical insurance losses spanning construction, energy, marine, mining, property, and engineering lines, delivered through a network of owned offices and associate partners. Services are complemented by drone-based risk inspection and statistical loss reporting capabilities.

Product overview

Miller International is a specialized loss adjusting and risk assessment firm serving the Latin American insurance and reinsurance market. The company operates as a unified service organization offering 18 distinct service lines covering the full spectrum of property and liability insurance claims. Services range from core loss adjusting functions (Business Interruption, Property, Fire, Marine) to specialized engineering disciplines (Mining, Oil & Gas, Energy, Metallurgical Industry, Construction and Erection) and supporting programmes (Risk Evaluation, Accident Prevention, Statistical Loss Analysis). The service portfolio is delivered through a network of owned offices in Mexico, Peru, Venezuela, Brazil, and the United Kingdom, with associated offices across Latin America. The company also offers specialized technical capabilities including drone-based risk inspection and remote assessment using image and video transmission technologies.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Interruption Analysis of business interruption situations with special attention to variable costs and preparation of financial information in joint sessions with the insured, for insurers, reinsurers, and brokers handling complex BI losses.
• AloP / DSU
• Risk Evaluation Programme
• Statistical Loss Analysis
• Risk Inspection
• Mining
• Construction and Erection
• Oil & Gas
• Third Party Liability
• Machinery Breakdown
• Metallurgical Industry
• Property
• Energy
• General Fire
• Accident Prevention Programme
• Transport
• Marine Hull & Machinery
• Tunnels and Trains

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• FGR-SIS (FGR-SIS de Colombia Ajustadores de Seguros S.A.S.)coreStrategic or Co-development Partner · 1 October 2023FGR-SIS and Miller International agreed to start professional cooperation in claims and risk management for Colombia from October 2023. FGR-SIS acts as local adjuster while Miller International acts as international adjuster. Both organisations are recognised in Loss Adjustment and Risk Assessment in technical lines of business. Both companies work together to provide services required by the Colombian insurance sector for new investment and development projects including Construction, Erection, Infrastructure, Catastrophic, Power Generation, Machinery Breakdown, Fire, Marine, Aviation, Cyber, Business Interruption, Liability and Property.
• Protegia AjustadorescoreStrategic or Co-development Partner · 1 June 2022In June 2022, Protegia Ajustadores and Miller International signed a Cooperation Agreement in Lima to jointly strengthen their specialised services for the insurance market in Peru. Miller International's extensive experience in handling complex cases, coupled with Protegia's national presence in Peru, are strengths that guarantee policyholders can be effectively served in accordance with professional requirements of the region's insurance markets.
• Rudy Solares & AsociadosminorStrategic or Co-development Partner · 1 June 2019Miller International and Rudy Solares & Asociados signed an agreement of cooperation for the attention of claims in Central America (Guatemala, Costa Rica, El Salvador, Honduras, Nicaragua).
• De Los Santos & AsociadosminorStrategic or Co-development Partner · 1 October 2018Miller International and De Los Santos & Asociados signed a cooperation agreement for the attention of claims in the Dominican Republic (Caribbean region).
• BFV Miller Liquidadores de Seguros (Chile)minorStrategic or Co-development Partner · 1 January 2017Miller International Loss Adjusters intensifying partnership with BFV Miller Liquidadores de Seguros in Chile. With more than 30 years of trajectory, BFV Liquidadores de Seguros-Miller International has achieved international recognition based on personalized attention, service quality and technical knowledge of insured areas.

Scale indicators4 records

Recent moves10 records

Expansion highlights4 records

Broad incumbents

• Bureau Veritas: Global testing, inspection and certification (TIC) major that also offers marine survey, loss adjusting, and risk services through its Marine & Offshore division. Broader scope than Miller but overlapping in technical risk inspection.
• ABS Group: Subsidiary of American Bureau of Shipping providing risk and reliability services including loss prevention, failure analysis, and incident investigation for marine, offshore, and industrial clients. Comparable in technical/engineering loss work.

Emerging players

• Pilatus Adjusters & Surveyors: Boutique international loss adjusting and surveying firm with regional presence in Latin America and the Caribbean. Comparable regional/specialist adjuster serving similar complex technical loss segments.

Direct peers

• Ed (formerly Cunningham Lindsey): Global loss adjusting and insurance services group (formerly Cunningham Lindsey), now part of Ed Broking. Direct competitor in international loss adjusting with broad presence across the Americas, Europe, and Asia.
• Charles Taylor: Global provider of loss adjusting, claims management, and insurance services with strong presence in Latin America, the Caribbean, and London market. Most directly comparable peer given shared focus on complex/technical losses and London market access.
• RINA Services: Global certification, inspection, and engineering services firm with marine, energy, and infrastructure loss adjusting capabilities. Comparable in technical engineering focus on construction, marine, and energy risks.
• McLarens: International loss adjusting and claims management firm serving insurers and reinsurers across property, marine, energy, and specialty lines. Comparable specialist loss adjuster with similar customer segments.
• Crawford & Company: One of the world's largest independent claims management and loss adjusting firms. Serves insurers, reinsurers, and self-insureds across property, casualty, and specialty lines, mirroring Miller's core customer base and service model.
• Sedgwick: Global leader in loss adjusting, claims management, and risk services. Directly comparable as a third-party loss adjuster serving insurers and reinsurers across multiple lines (property, casualty, marine, energy), though with much broader geographic and headcount scale than Miller.
• Davies Group: UK-headquartered professional services firm offering loss adjusting, claims management, and insurance services globally. Comparable specialist loss adjuster with similar mid-size professional services model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Miller International