Service Central
Service Central manufactures and distributes high-security locks, metal cabinets, casino carts, and cash-handling hardware for U.S. casino and gaming operators, with custom design, installation, and next-day delivery.
- Company typePrivate
- Founded1984
- HeadquartersSteger, United States
- Headcount1–10
- GTM typeB2B
- OfferingHardware or Manufacturing
What Service Central does
Service Central Inc. is a U.S.-based manufacturer and distributor founded in 1984 by Rita Traxler in Steger, Illinois, now headquartered at 3570 N Highway 67, Midlothian, Texas. The company designs, manufactures, and supplies physical security and operational hardware for the casino and gaming industry, organized across five product categories: security locks (micro tubular, cam, plug, Abloy-style, roulette, IC cores, padlocks), metal cabinets (drop cabinets, count tables, mobile and stationary cabinets, employee and cell phone lockers, key cabinets, workstations), casino carts (kiosk fill carts, table games drop carts, BV drop carts, card and dice carts, poker drink/meal carts), cash handling products (chip trays, money paddles, deposit bags, currency counters and discriminators, coin storage trays), and consumables/sundries (MEAL books, dice sticks, dealer aprons, money paddles, cleaning cards, tamper-evident seals, key rings). The underlying technology centers on conventional mechanical high-security lock engineering (7-pin tumbler, disc detainer, rotating-disk Abloy-style mechanisms), heavy-gauge steel fabrication for cabinets and carts, and tamper-evident packaging for cash transport. Service Central generates revenue through three streams: hardware product sales (one-time purchases at price points ranging from $0.52 lock accessories to $11,714 power tugs), custom/bespoke manufacturing of carts and cabinets made to order with quote-based pricing and minimum order quantities (e.g., 6-piece minimum for custom aprons), and professional services including installation, training, and consulting. The go-to-market is consultative sales-led, with a direct e-commerce storefront serving enterprise casino and gaming operators, downloadable catalogs, a request-a-quote workflow, and phone-based consultative engagement. Operating geographies are limited to the United States. Since 2023 the company has been part of The RA-Lock Group, a high-security solutions platform established in 1969, under CEO and President Latisha Leverette, who also serves as CMO of the parent group.
Service Central firmographics
Firmographics- Name
- Service Central
- Legal name
- Service Central Inc.
- Website
- https://servicecentralinc.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Service Central manufactures and distributes high-security locks, metal cabinets, casino carts, and cash-handling hardware for U.S. casino and gaming operators, with custom design, installation, and next-day delivery.
- Ownership category
- akta.pro rank
Service Central industry classification
Industry- Product category
- Casino Security Equipment Manufacturing
- NAICS
- Commercial and Service Industry Machinery Manufacturing (333310)
- akta.pro primary industry
- Gaming Chips, Plaques & Currency Handling (Chips, RFID, Drop Boxes, Cash Carts) (MPAEANAB)
- akta.pro secondary industries
- Casino Management & Surveillance Hardware (CCTV, Access Control, Count Room Equipment) (MPAEANAF), Casino Table Equipment & Layouts (Tables, Racks, Shufflers, Layout Felts) (MPAEANAA)
Keywords
Where Service Central is headquartered
LocationHeadquarters
- HQ city
- Steger
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Service Central business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Hardware Product Sales: Sale of manufactured security locks, metal cabinets, casino carts, and cash handling products. Products are sold as one-time purchases with prices ranging from commodity items ($0.52-$18.90 for locks/accessories) to major equipment ($2,620 for emergency kiosk carts, $11,714 for power tugs).
- Custom Manufacturing: Custom design and manufacturing of bespoke casino carts and related products tailored to unique casino operations specifications. Products are built to order with custom sizes, materials, security features, and configurations.
- Professional Services: Expert service, consulting, and operational support including professional installation, user training, and ongoing support for security cabinets and locks.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard Products - Commodity Items |
| One time/ perpetual license | Pay-as-you-go | Custom Products - Made to Order |
| Unit Pricing | Pay-as-you-go | Equipment - Major Capital Items |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Service Central product offering
Product offeringCore offering
Service Central manufactures and supplies high-security locks, metal cabinets, casino carts, and cash handling products for the casino and gaming industry. The company also offers custom design, fabrication, professional installation, training, and consulting for casino and gaming operators across the United States.
Product overview
Service Central is a manufacturer and supplier of high-security products and operational equipment for the casino and gaming industry. The company offers a comprehensive portfolio of physical products organized across five main categories: Security Locks (including micro tubular locks, plug locks, roulette locks, and IC cores), Metal Cabinets (including drop cabinets, count tables, mobile cabinets, employee lockers, workstations, and stationary cabinets), Casino Carts (including emergency kiosk fill carts, card & dice carts, table games drop carts, fill carts, and BV drop carts), Cash Handling Products (including chip trays, currency discriminators, currency counters, deposit bags, and coin storage trays), and Casino Industry Supplies (including MEAL books, table games forms, dice sticks, dealer aprons, money paddles, chip spacers, cleaning cards, and maintenance tools). The company also provides custom design solutions and consulting services to tailor products to specific casino operations.
Differentiator
Problem solved
Functional benefit
Products and services
- Security Locks
Quantifiable outcome
- Next-day delivery available for in-stock items
- +1 more outcomes
Companies that use Service Central
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
Service Central technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Service Central partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and major.
- The RA-Lock GroupcoreService Central Inc. is part of The RA-Lock Group, a trusted leader in high-security solutions and asset protection since 1969. The group includes RA-Lock Group, RA-Lock.com, LockingSystems.com, CobraLock.com, and LSI Depot. CEO Latisha Leverette also serves as CMO of The RA-Lock Group.
- RA-Lock Security SolutionsmajorLatisha Leverette previously worked in sales and marketing leadership at RA-Lock Security Solutions before acquiring Service Central. The companies share technology and expertise in high-security lock solutions.
Scale indicators2 records
Recent moves7 records
Expansion highlights5 records
Service Central competitors and assessment
Company assessmentOthers
- Lista International: Manufacturer of mobile cabinets and workstations that Service Central resells under partnership — a direct product overlap and a key channel/technology partner.
Direct peers
- Gaming Partners International (GPI): Manufacturer of casino chips, plaques, dice, playing cards, and currency handling accessories — directly comparable to Service Central's casino supplies and cash handling product lines.
- Innovative Technology Ltd: Supplies bill validators, currency counters, and cash handling equipment to casinos and gaming operators, overlapping with Service Central's discriminators, counters, and kiosk lock products.
- Cartwright Industries: Designer and manufacturer of casino furniture, tables, and equipment carts serving gaming floors — directly comparable to Service Central's custom casino cart offerings.
- Money Controls (CPI): Provides cash handling and validator products for gaming machines and kiosks, overlapping with Service Central's currency validation, drop carts, and kiosk cassettes business.
- JCM Global: Provides bill validators, cash handling, and ticket redemption kiosk components to the casino industry — overlapping with Service Central's kiosk carts, cassette locks, and currency handling lines.
Broad incumbents
- ASSA ABLOY (including Abloy): Global leader in high-security locks, including the Abloy rotating-disk platform that Service Central's plug-lock products emulate; overlapping customer base across gaming and high-security facilities.
- Medeco (Allegion): Manufacturer of high-security locks and key control systems for commercial and institutional settings — comparable in lock technology and key-control cabinets to Service Central's lineup.
- Master Lock (Fortune Brands): Mass-market and commercial lock manufacturer whose padlock and security bar products sit in the same procurement conversations as Service Central's padlock and kiosk-security-bar offerings.
Regional players
- Matsui Gaming Machine Co. Japanese manufacturer of gaming table equipment, chips, and casino supplies — comparable product portfolio but serves the APAC region rather than North America.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Service Central financial estimates
Financial estimateRevenue estimate
Valuation estimate
Service Central leadership team
Management profileNumber of profiles
Profiles1 record
Service Central funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Service Central M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Service Central
What does Service Central do?
Service Central manufactures and supplies high-security locks, metal cabinets, casino carts, and cash handling products for the casino and gaming industry. The company also offers custom design, fabrication, professional installation, training, and consulting for casino and gaming operators across the United States.
Is Service Central a public or private company?
Service Central is a private company. It is classified as corporate owned and is currently operating.
When was Service Central founded?
Service Central was founded in 1984. It employs 1 to 10 people.
Where is Service Central based?
Service Central is headquartered in Steger, United States, in the North America region.
How does Service Central make money?
Three revenue lines are on record. Hardware Product Sales are the primary driver. The others are custom Manufacturing and professional Services.
Who are Service Central's main competitors?
Lista International is listed as an others. Direct peers are Gaming Partners International (GPI), Innovative Technology Ltd, Cartwright Industries, Money Controls (CPI) and JCM Global. Broad incumbents are ASSA ABLOY (including Abloy), Medeco (Allegion) and Master Lock (Fortune Brands). Matsui Gaming Machine Co. is listed as a regional player.
Does Service Central have an API?
No public API is recorded for Service Central.
What industry is Service Central in?
Service Central's product category is Casino Security Equipment Manufacturing. Its primary akta.pro industry code is MPAEANAB, Gaming Chips, Plaques & Currency Handling (Chips, RFID, Drop Boxes, Cash Carts), with a secondary code of MPAEANAF, Casino Management & Surveillance Hardware (CCTV, Access Control, Count Room Equipment). Its NAICS code is 333310.