Rxone

What Rxone does

RxOne, operated by HealthSoft Australia, designs, develops, and markets a fully integrated pharmacy management software platform serving Australian community pharmacies, compounding pharmacies, and pharmacy groups or chains. The platform is organized into four interconnected modules: COMPOUND PRO (formulation management with regulatory compliance and audit trails), DISPENSE (prescription, patient profile, and drug stock management), RETAIL (front-of-store operations with ecommerce integration), and HEAD OFFICE (multi-pharmacy hub-and-store management with two-way data exchange). Technical features include e-prescription processing with batch tracking, real-time inventory and cost monitoring, clinical services management, and third-party integrations with SMS providers and robotic dispensing systems.

The business operates on a subscription-based recurring revenue model with custom enterprise pricing tied to pharmacy size and module selection, billed annually. Go-to-market is executed through an enterprise field sales motion targeting pharmacy decision-makers via the company website (a "Request a Demo" call to action), a dedicated phone line (1800 887610), and direct email outreach. Geographically constrained to Australia, the company is headquartered at 3/33a Chester Street, Oakleigh, VIC, with an additional Parnell address association suggesting limited trans-Tasman reach. The operating team is reported at 1–10 employees, and no public revenue figures, funding rounds, or ownership structure are disclosed.

Name

Rxone

Legal name

RxOne

Website

https://rxone.com.au

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

RxOne, operated by HealthSoft Australia, is a subscription pharmacy management software platform serving Australian community, compounding, and group pharmacies with integrated Dispense, Retail, Compound Pro, and Head Office modules.

Ownership category

akta.pro rank

Product category

Pharmacy Management Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Medication Inventory, Procurement & Supply Chain (Pharmacy) (HLACAKAI)

akta.pro secondary industry

Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG)

Keywords

• Pharmacy management software
• Compounding management
• Dispensary software
• Retail pharmacy software
• Multi-pharmacy head office

Headquarters

HQ city

Parnell

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Platform Subscriptions: RxOne generates revenue through software platform subscriptions providing access to their integrated pharmacy management solutions including Compound Pro, Dispense, Retail, and Head Office modules.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

RxOne designs, develops, and markets a fully integrated, subscription-based pharmacy software platform serving Australian pharmacies. The platform bundles four modules — COMPOUND PRO (compounding and compliance), DISPENSE (prescriptions, patient profiles, drug stock), RETAIL (front-of-store operations and ecommerce), and HEAD OFFICE (multi-pharmacy group management with hub-to-store data exchange) — into one cohesive system that supports patient care, dispensing workflows, inventory, and reporting.

Product overview

RxOne is a fully integrated pharmacy software platform that advances patient care through connected solutions. The platform operates as a core platform with four integrated modules: COMPOUND PRO (compounding and regulatory compliance toolkit), DISPENSE (dispensary management for prescriptions and patient profiles), RETAIL (front of store operations and ecommerce), and HEAD OFFICE (multi-pharmacy group management). The platform provides features including patient care, efficient prescription processing, comprehensive reporting, inventory management, ecommerce integration, and secure data handling.

Differentiator

Problem solved

Functional benefit

Brands

• RxOne COMPOUND PRO: Comprehensive compounding toolkit supporting formulation templates, dispensing records, and regulatory compliance needs
• RxOne DISPENSE
• RxOne RETAIL
• RxOne HEAD OFFICE

Products and services

• RxOne Platform The fully integrated, easy-to-use software platform for pharmacies that connects solutions and integrations (compounding, dispensing, retail, head office) to enhance pharmacy operations and deliver patient care. It is intended for Australian community pharmacies, compounding pharmacies, and pharmacy groups/chains.
• COMPOUND PRO A comprehensive compounding toolkit that supports all compounding and regulatory compliance needs, allowing users to create and store formulation templates, dispensing records, and expiry data with detailed reports and audit trails. Includes custom pricing for formulations and is intended for compounding pharmacies.
• DISPENSE Dispensary management solution that provides tools for managing prescriptions, patient profiles, and drug stock with an intuitive, pharmacy-friendly interface. Intended for Australian community pharmacies and pharmacy groups handling day-to-day dispensary operations.
• RETAIL Front-of-store operational solution designed to be quick, easy, and efficient for all retail operational needs, including ecommerce integration that allows pharmacies to create and manage an online store with online payment integrations. Intended for community pharmacies and pharmacy groups.
• HEAD OFFICE Multi-pharmacy and group management solution providing smooth operation with trusted connectivity and two-way data exchange between hub and stores. Centralizes inventory and reporting across pharmacy groups and chains operating multiple locations in Australia.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature9 records

Scale indicators1 record

Recent moves1 record

Expansion highlights2 records

Regional players

• BestRx: US pharmacy management software provider for independent pharmacies with dispensing, compounding, and inventory features. Comparable to RxOne in product scope (compounding workflows, retail pharmacy ops), but operates in a different geography.
• PioneerRx: US-based pharmacy management software vendor for independent and chain pharmacies. Comparable to RxOne as a dispensing and clinical workflow platform for community pharmacies, but serves North America rather than Australia.

Direct peers

• GuildLink: Australian pharmacy digital health and software provider affiliated with the Pharmacy Guild, offering apps, e-commerce, and digital health services to community pharmacies. Directly comparable to RxOne as a pharmacy-focused software vendor in Australia serving community pharmacy digital workflows.
• Fred IT Group: Australia's largest pharmacy IT provider, offering eRx Script Exchange, pharmacy software, and clinical solutions. Directly comparable to RxOne as it serves the same Australian pharmacy market with dispensing, clinical, and head-office technology, but at meaningfully greater scale.
• MedAdvisor Solutions: ASX-listed medication management and pharmacy software platform operating in Australia and select international markets. Directly comparable to RxOne as both target community pharmacies with digital health, dispensing workflow, and patient adherence tools in the same Australian market.

Broad incumbents

• McKesson Pharmacy Systems (EnterpriseRx): Large global pharmaceutical distributor and healthcare IT provider with a pharmacy management system for chains and independents. Comparable to RxOne as a pharmacy operations platform, but as part of a much broader pharmaceutical distribution and healthcare services portfolio.
• Epic Systems (Willow): Dominant US enterprise EHR vendor with Willow pharmacy module serving inpatient and ambulatory pharmacy. Comparable to RxOne as pharmacy operations software, but aimed at health systems rather than Australian community pharmacy.
• Oracle Health (Cerner) Pharmacy: Global enterprise health IT vendor with a pharmacy/inpatient medication management module integrated into its EHR suite. Comparable to RxOne as pharmacy workflow software, but targeted at hospital and large health system customers rather than community pharmacy.

Others

• Pharmacy4Less / Pharmacy Platform Vendors: Australian pharmacy retailer adopting digital tools. Listed as an ecosystem participant — a representative Australian pharmacy customer/operator using pharmacy software platforms like RxOne, rather than a direct software competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/rxone

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rxone