Partners In Progress

What Partners In Progress does

Partners In Progress (PIP) is a private 501(c)(3) non-profit corporation founded in 1997 and headquartered at 332 S Main St, Mansfield, Pennsylvania. The organization delivers vocational, residential, employment, and day-program services to more than 200 individuals with intellectual and developmental disabilities across Tioga County and the surrounding region, serving clients from age 14 through adulthood. Its service portfolio spans supported employment and job coaching, a Vocational Training Facility (VTF) for production, assembly, packaging, and mail services, adult day programs, residential supports (In-Home Community Supports, Community Living Arrangements, Life Sharing, Companion Services), student transition programs, and two recreational summer programs (Camp Partners and the Partners Summer Adventure Program). PIP also operates a mobile custodial services arm performing cleaning at 42+ churches, businesses, offices, and government sites, employing roughly 45 individuals with disabilities.

The organization runs two wholly-owned social enterprises that function as on-the-job training environments and earned-income streams: Highland Chocolates, a chocolate factory and retail store in Wellsboro, PA offering factory tours and packaged confections, and My Neighbors' Closet, a nonprofit thrift store in Mansfield offering clothing, houseware, dry-cleaning drop-off, and laundry services.

Revenue is generated from a blend of state and federal government funding (the primary source for vocational and residential programs), individual tax-deductible donations, custodial service fees across 42+ commercial contracts, and retail/manufacturing income from the two social enterprises. Go-to-market is community-led and field-based: direct outreach to local employers for job placements, newsletter and social-media-based donor engagement, and on-site service delivery at partner locations. Leadership has been stable since founding — Executive Director K. Irene Morgan has held the role since 1997, supported by a Board of Directors drawn from local banking, legal, healthcare, and nonprofit leadership. The organization is a member of multiple regional and statewide associations including the Tioga County Partnership for Community Health, TPA, RCPA, the Wellsboro Chamber, PA Wilds, NADSP, and PAR.

Name

Partners In Progress

Legal name

Partners In Progress, Inc.

Website

https://partnerspip.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

Partners In Progress is a Pennsylvania-based 501(c)(3) nonprofit, founded in 1997, that provides vocational training, supported employment, residential services, and day programs to 200+ individuals with intellectual and developmental disabilities in Tioga County, supplemented by custodial services and two social enterprises (Highland Chocolates and My Neighbors' Closet).

Ownership category

akta.pro rank

Product category

Disability and Vocational Rehabilitation Services

NAICS

Vocational Rehabilitation Services (6243), Vocational Rehabilitation Services (624310), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Employment Agencies (7361)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Workforce Readiness, Career Pathways & Youth Employment Nonprofits (BPAGADAF), Work-Based Learning Programs (Internships, Apprenticeships, Community-Based Instruction) (EDAKANAF), Special Education Vocational & Transition Programs (18–22) (EDAKAAAG)

Keywords

• Disability services
• Vocational training
• Supported employment
• Residential services
• Social enterprise

Headquarters

HQ city

Mansfield

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. State and Federal Funding: Partners In Progress is a nonprofit organization that relies heavily on state and federal funding as primary revenue sources to support vocational support programs and residential services.
2. Individual Donations: Tax-deductible donations from individual supporters that fund various programs supporting individuals with disabilities.
3. Vocational Training and Employment Services: Revenue from vocational training facility operations and supported employment services for local businesses, including production/assembly, parts assembly, bagging, packaging, mail services, and sorting.
4. Custodial Services Revenue: Fees from mobile cleaning and custodial services performed at 42 different locations including churches, homes, offices, businesses, and government offices.
5. My Neighbors' Closet Retail Operations: Revenue from the nonprofit thrift store offering new and gently used clothing, houseware items, décor, toys, books, and other goods. Also includes dry cleaning pickup/drop off and laundry services.
6. Highland Chocolates Sales: Revenue from chocolate manufacturing and sales including pretzel bark, molded chocolates, sweet snack mixes, fudge, and handcrafted chocolate gifts. Factory tours provide additional revenue as a tourist attraction.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Partners In Progress provides vocational training, supported employment, residential services, and adult day programs for individuals with intellectual and developmental disabilities in Tioga County, Pennsylvania. The organization operates two social enterprises — Highland Chocolates (a chocolate production facility) and My Neighbors' Closet (a thrift store) — that function as both training environments and revenue sources, and it also delivers custodial and maintenance services to local businesses.

Product overview

Partners In Progress operates as a non-profit organization offering a comprehensive portfolio of services for individuals with disabilities, spanning vocational training, employment support, residential services, and recreational programs. The organization runs two social enterprises—Highland Chocolates (a chocolate factory in Wellsboro, PA) and My Neighbors' Closet (a thrift store in Mansfield, PA)—both providing job training and employment opportunities. Core services include custodial services across Tioga County, adult day programs, community integrated employment services, student transition programs, residential support options (including group homes and in-home supports), a Vocational Training Facility for production and assembly work, supported employment services, and summer camp programs (Camp Partners for general youth and PSAP for individuals with autism). The organization serves over 200 people with disabilities from age 14 through adulthood at locations throughout the community.

Differentiator

Problem solved

Functional benefit

Brands

• Highland Chocolates: Chocolate factory located in Wellsboro, PA providing vocational training and employment for adults with disabilities. Makes and packages chocolates with motto 'Extraordinary Chocolates by Extraordinary People.' Famous for pretzel bark and offers hundreds of molded chocolates, sweet snack mixes, fudge, and handcrafted chocolate gifts.
• My Neighbors' Closet
• Camp Partners
• Partners Summer Adventure Program (PSAP)

Products and services

• Vocational Training Facility (VTF) Vocational training program that prepares individuals with disabilities for competitive integrated employment through skill-building and work experience.
• Community Integrated Services Community-based program supporting individuals with disabilities in integrated community participation and skill development.
• Supported Employment Services Job placement and on-the-job support services that help individuals with disabilities secure and maintain competitive employment with local employers.
• Residential Services Residential support services for adults with disabilities, providing housing and daily living support.
• Adult Day Programs Structured day programs for adults with disabilities focused on skill-building, community engagement, and daily activities.
• Student Programs & Services Transition-age programs and services for students (starting from age 14) with disabilities preparing for adult life and employment.
• Custodial Services Custodial and maintenance services provided to local businesses and facilities across Tioga County; serves as both a revenue source and an integrated employment site for program participants.
• Highland Chocolates A social enterprise chocolate production facility that produces and sells chocolates to the public, while providing vocational training and integrated employment opportunities for program participants.
• My Neighbors' Closet A social enterprise thrift store that sells donated and consigned goods to the public, while providing vocational training and integrated employment opportunities for program participants.
• Camp Partners / Partners Summer Adventure Program (PSAP) A summer camp and adventure program for individuals with disabilities, providing recreational, social, and developmental experiences.

Quantifiable outcome

• Over 200 individuals with disabilities receive services at locations throughout the community
• +3 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Local Employers (Unnamed)coreStrategic or Co-development Partner · 1 January 1997Since 1997, Partners In Progress has partnered with local businesses to secure job placements for individuals with disabilities. PIP provides individual job placement, on-the-job training, ongoing training and support, and can provide in-house disability training for business employees. Employer benefits include no cost for hiring or training, financial incentives including tax credits, motivated employees with low turnover rates, and matching services.
• Highland ChocolatescoreStrategic or Co-development PartnerAn affiliated business providing vocational training and employment for adults with disabilities who make and package chocolates while learning valuable job skills. Located in Wellsboro, PA with factory tours as a top-rated tourist activity. Famous for pretzel bark and offers hundreds of molded chocolates, sweet snack mixes, fudge, and handcrafted gifts.
• My Neighbors' ClosetcoreStrategic or Co-development PartnerA nonprofit thrift store owned and operated by Partners In Progress. Located at 382 S. Main St in Mansfield (next to main office), it provides job training skills to individuals with disabilities for careers in retail. Offers new and gently used clothing, houseware, décor, toys, books, dry cleaning pickup/drop off, laundry services, and local food products.
• Faxon CleanersminorChannel Partner/ Reseller/ DistributorMy Neighbors' Closet serves as a Faxon Cleaners' dry cleaning pickup/drop off spot, providing additional service revenue and convenience for customers.
• Tioga County Partnership for Community Health (TCPCH)minorStrategic or Co-development PartnerProud member of TCPCH. Sue Sticklin serves as Executive Director of TCPCH and is on the Board of Directors of Partners In Progress.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• BCSW (Blair County Service Providers / similar PA-based community disability provider): Elwyn is a long-standing Pennsylvania-based nonprofit provider of disability services including residential, vocational, and employment supports. Highly comparable to PIP as a multi-service, HCBS-funded community provider operating across PA.
• RCPA (Reinforced Concrete / Rehabilitation and Community Providers Association members): RCPA is a Pennsylvania association of community providers serving individuals with disabilities; PIP is a member. Member organizations like Partners for People, Inc. (PA) operate similar vocational, residential, and employment services and are direct peers in business model and funding mix.
• UCP Central PA (United Cerebral Palsy affiliates): UCP Central PA is a regional nonprofit delivering residential, vocational, employment, and day-program services to individuals with disabilities across Pennsylvania. Comparable to PIP in service breadth, funding mix (HCBS waivers), and participant population.
• Glade Run Lutheran Services: Glade Run is a Pennsylvania-based nonprofit serving individuals with intellectual/developmental disabilities, autism, and mental health needs through residential, vocational, and community employment programs — a comparable rural-PA multi-service disability provider.
• Goodwill Industries of North Central Pennsylvania: Goodwill NCPA operates thrift stores (analogous to My Neighbors' Closet) and vocational/employment programs for individuals with disabilities in north-central PA. Closest geographic and programmatic peer, with an overlapping retail-as-vocational-training model.
• Advocacy Alliance (PA): A Pennsylvania-based nonprofit providing case management, residential, and community services to individuals with intellectual/developmental disabilities and mental health needs. Comparable HCBS-funded community provider to PIP.

Broad incumbents

• AHRC New York City: AHRC NYC is a large, established nonprofit providing vocational, residential, day-program, and employment services to people with intellectual and developmental disabilities. Comparable in service portfolio to PIP but operates at much larger scale and urban scope.
• Evergreen Life Services: Evergreen Life Services is a multi-state nonprofit operating residential, day, vocational, and supported employment programs for individuals with IDD. Comparable service mix to PIP but at a national scale with broader geographic footprint.
• ViaQuest: ViaQuest is a multi-state health and human services provider offering day/vocational, residential, employment, and behavioral health services for individuals with disabilities. Comparable in service breadth to PIP, particularly its employment and day-program lines.

Emerging players

• Camp Variety / Special Olympics Pennsylvania (Tioga County Chapter): Special Olympics PA and similar disability recreation nonprofits operate complementary camp/recreational programming in the same geography as PIP's Camp Partners and PSAP, serving overlapping participant populations and competing for similar volunteer and donor support.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/partnerspip
• Facebookfacebook.com/partnerspip

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Partners In Progress