Mental Health Resource Center

What Mental Health Resource Center does

Mental Health Resource Center, Inc. (MHRC) is a private, nonprofit 501(c)(3) behavioral health organization incorporated in Florida in May 1977 and headquartered in Jacksonville. It provides a comprehensive continuum of mental health services to adults, adolescents, children, and families across Northeast and Central Florida, including: 24-hour emergency mental health screening and assessment; inpatient psychiatric stabilization for adults (18+) and for children/adolescents (ages 7-17); outpatient services through two Comprehensive Services Centers (North at 3333 West 20th Street and South at 11820 Beach Boulevard) including psychiatric evaluation, medication management, therapy, substance abuse services, case management, and benefits assistance; Florida Assertive Community Treatment (FACT) programs in seven Florida cities; the Multidisciplinary Forensic Team; Forensic Services under Chapter 916 Florida Statutes; Jail-Based Diversion Services at the Duval County Pretrial Detention Facility; a Therapeutic Family Program placing adults with licensed adult foster families; Liaison Services to state hospitals and corrections; and permanent supported housing through New Outlook, Inc. (16 units) and New Outlook II, Inc. (24 units) under HUD Section 811. During 2023, MHRC reported serving more than 10,000 individuals. All programs have been fully accredited by The Joint Commission since 1989, and inpatient services are licensed by the Florida Agency for Health Care Administration. The organization is registered under Florida's Solicitation of Contributions Act (registration CH1168).

MHRC operates 15+ physical service locations across eight Florida counties with a workforce of 501-1,000 employees. Administrative, finance, human resources, information technology, and quality-improvement functions are centralized through Renaissance Behavioral Health Systems (RBHS), a related management services organization. No proprietary technology platform, AI/ML capability, mobile application, or public API is described in available materials; the organization's core technical asset is its integrated clinical delivery infrastructure spanning emergency, inpatient, outpatient, community-based, forensic, criminal-justice-intercept, and housing service lines.

MHRC generates revenue through four streams: direct insurance billing of Medicaid, Medicare, and most private insurance plans; government funding via the Florida Department of Children and Families and its managing entities (LSF Health Systems, Central Florida Behavioral Health Network, and Central Florida Cares), federal sources, and the City of Jacksonville; a sliding-fee discount schedule for uninsured patients based on income and household size; and tax-deductible charitable contributions under its 501(c)(3) status. Customers are acquired through direct intake, walk-in emergency departments, scheduled outpatient appointments, and referrals from courts, law enforcement, and community providers across Florida's DCF-contracted behavioral health network.

Name

Mental Health Resource Center

Legal name

Mental Health Resource Center, Inc.

Website

https://mhrcflorida.com

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

101–250 employees

Short description

Mental Health Resource Center is a Jacksonville, Florida-based private nonprofit 501(c)(3) behavioral health organization providing 24-hour emergency, inpatient, outpatient, forensic, jail-diversion, FACT, and supported-housing services to more than 10,000 individuals annually across 15+ Florida locations.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Psychiatric and Substance Abuse Hospitals (62221), Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Health Services (8000), Services-Hospitals (8060)

akta.pro primary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

akta.pro secondary industry

Inpatient Psychiatric Hospitals & Units (HLAFACAB)

Keywords

• Behavioral health services
• Mental health treatment
• Psychiatric emergency services
• Community mental health
• Substance abuse services

Headquarters

HQ city

Jacksonville

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Insurance Billing: MHRC accepts and directly bills most insurance plans including Medicaid, Medicare and most private insurance plans for behavioral health services including emergency, inpatient, outpatient, and specialty programs.
2. Donations and Charitable Contributions: MHRC is a private nonprofit 501(c)(3) corporation that accepts tax-deductible donations from individuals and organizations to support services for individuals who cannot afford to pay for services.
3. Government Funding: Some MHRC programs are funded in part by the Florida Department of Children and Families (DCF) and its managing entities including LSF Health Systems, Central Florida Behavioral Health Network, and Central Florida Cares; the federal government; and the City of Jacksonville.
4. Sliding Fee Scale: Individuals who do not have health insurance and cannot afford standard rates may be eligible for a reduced fee depending on their income and number of household members, based on a sliding fee discount schedule.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels1 record

Core offering

Mental Health Resource Center (MHRC) is a private nonprofit behavioral healthcare organization that delivers 24-hour emergency mental health services, inpatient psychiatric stabilization for adults, adolescents, and children, and comprehensive outpatient services across Florida. It also operates specialized programs including Florida Assertive Community Treatment (FACT) teams, Multidisciplinary Forensic Team (MFT), jail-based diversion, forensic liaison services, and supported housing through New Outlook Apartments.

Product overview

Mental Health Resource Center (MHRC) operates as a comprehensive behavioral healthcare organization offering a unified portfolio of services. The core service offerings include Emergency Mental Health Services (24-hour crisis response), Inpatient Treatment programs for adults and children/adolescents requiring 24-hour structured care, and Outpatient Services through Comprehensive Services Centers. Specialized programs include the Multidisciplinary Forensic Team (MFT), Forensic Services, Jail-Based Diversion Services, Florida Assertive Community Treatment (FACT) Programs across seven Florida locations, Therapeutic Family Program, and Liaison Services for state hospital and correctional coordination. Additionally, MHRC manages New Outlook Apartments housing for individuals with psychiatric disabilities. All programs are accredited by The Joint Commission and integrated through Renaissance Behavioral Health Systems' administrative infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• Renaissance Behavioral Health Systems (RBHS): Management services organization providing centralized administrative, finance and accounting, human resources, information technology and quality improvement services to MHRC
• FACT Programs
• New Outlook Apartments
• Emergency Mental Health Services (EMHS)

Products and services

• Emergency Mental Health Services 24-hour screening and assessment services for admission to MHRC inpatient treatment programs for adults, adolescents, and children, including telephone and face-to-face assessments and referrals.
• Inpatient Treatment for Adults Short-term stabilization services for adults (age 18+) experiencing mental health crises requiring 24-hour structured and supervised therapeutic environment, including assessment, psychiatric evaluation, medication management, and therapy.
• Inpatient Treatment for Children and Adolescents Short-term stabilization services for individuals age 7-17 experiencing emotional and behavioral difficulties requiring 24-hour structured and supervised therapeutic environment.
• Outpatient Services for Adults Comprehensive outpatient services including mental health screening, assessment, therapy, substance abuse services, psychiatric evaluations, medication management, care coordination, and benefits assistance through MHRC North and South Comprehensive Services Centers.
• Multidisciplinary Forensic Team (MFT) Community-based program designed to divert individuals from criminal justice system involvement and commitment to forensic state mental health treatment facilities, providing treatment, rehabilitation, and support services with capacity to serve up to 45 individuals at a given time.
• Forensic Services Services for persons committed under Chapter 916 Florida Statutes, including conditional release plan development, court reports, competency restoration training, and coordination with state forensic facilities.
• Jail-Based Diversion Services Program to divert persons with mental illness from Duval County Pretrial Detention Facility to appropriate community treatment resources, facilitating communication between community providers and jail medical/mental health services.
• Florida Assertive Community Treatment (FACT) Programs Eight FACT programs serving adults with severe and persistent mental illness in Jacksonville, Clearwater, Gainesville, Kissimmee, Rockledge, Tampa, and Winter Haven, providing psychiatric care, medical referrals, therapy, crisis intervention, substance abuse services, vocational services, and housing assistance.
• Therapeutic Family Program Program serving adults who have not been able to live independently, pairing participants with licensed adult foster families and providing intensive targeted case management services.
• Liaison Services State Hospital Liaison Services, Forensic Liaison Services, and Department of Corrections liaison providing coordination for persons at Northeast Florida State Hospital and those in the criminal justice system.
• New Outlook Apartments Two apartment complexes (New Outlook with 16 one-bedroom units and New Outlook II with 24 one-bedroom units) providing permanent, independent living for individuals with psychiatric disabilities, operated under the HUD Section 811 Supported Housing program.

Quantifiable outcome

• Served more than 10,000 people in 2023
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Renaissance Behavioral Health Systems (RBHS)coreStrategic or Co-development PartnerRBHS functions as a management services organization providing centralized administrative, finance and accounting, human resources, information technology and quality improvement services to MHRC. Through its administrative function, RBHS coordinates the programs and services of MHRC to create an integrated, high quality service delivery system.
• LSF Health Systems, LLCcoreStrategic or Co-development PartnerLSF Health Systems is a managing entity for Florida Department of Children and Families that sponsors MHRC Emergency Services, Multidisciplinary Forensic Team, and other programs. Provides funding oversight and regulatory coordination for community-based mental health services.
• Central Florida Behavioral Health NetworkcoreStrategic or Co-development PartnerManaging entity for Florida Department of Children and Families that sponsors MHRC FACT programs and provides funding oversight for community-based behavioral health services.
• Central Florida CarescoreStrategic or Co-development PartnerManaging entity for Florida Department of Children and Families that sponsors MHRC FACT programs and provides funding oversight for community-based behavioral health services.
• Florida Department of Children and Families (DCF)coreStrategic or Co-development PartnerState agency that provides funding for MHRC programs and oversees behavioral health services in Florida. MHRC programs are funded in part by DCF and its managing entities.
• U.S. Department of Housing and Urban Development (HUD)minorStrategic or Co-development PartnerHUD regulates the New Outlook and New Outlook II apartment complexes under Section 811, Supported Housing for Persons with Disabilities, with respect to rental charges and operating methods.
• City of JacksonvilleminorStrategic or Co-development PartnerCity of Jacksonville provides partial funding for some MHRC programs as part of community behavioral health support.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Mental-Health-Resource-Center-140652576636557
• LinkedInlinkedin.com/company/mental-health-resource-center

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mental Health Resource Center