InterAct

What InterAct does

InterAct of Wake County (legal name: The Family Violence Prevention Center, Inc.) is a private 501(c)(3) nonprofit founded in 1978 in Raleigh, North Carolina, delivering a comprehensive continuum of services to victims and survivors of domestic violence and sexual assault. Its service portfolio spans crisis intervention (24/7 crisis lines and walk-in intake), 24-hour counselor-staffed emergency shelter, The Solace Center (Wake County's only free-standing community-based sexual assault forensic examination center), rapid re-housing, court advocacy, therapeutic and counseling services, economic empowerment (including the newly launched Financial Literacy for Life program), the Lethality Assessment Program with law enforcement, and Camp HOPE (an evidence-based camping and mentoring program for children ages 6–17). The organization also operates Pass It On Thrift Store, a social-enterprise retail channel with locations in Raleigh and Fuquay-Varina, contributing roughly 90% of merchandise proceeds back to programs.

InterAct's go-to-market is community-led: survivors reach the organization through crisis hotlines, walk-in services at the Family Safety and Empowerment Center (1012 Oberlin Road), referrals from nine Wake County law enforcement agencies, Duke/WakeMed/UNC REX hospital systems, courts, and a network of 100+ community partners. All services are confidential and provided free of charge. Revenue mechanics consist of federal grants, individual and corporate donations (including workplace matching from Accenture, AT&T, Cisco, GSK, IBM, and Nationwide), foundation grants, and Pass It On Thrift Store sales. In FY 2024-25, InterAct served 2,892 unduplicated clients — the highest in its 48-year history — and answered 3,508 crisis line calls, with walk-in interventions up 136%.

The organization is governed by a Board of Directors chaired by Jeronica Goodwin (WakeMed) and led by Executive Director Rhonda Raney. A team of directors oversees specialized functions including housing, shelter programming, the Solace Center, therapeutic services, finance, people operations, and development. InterAct's competitive position rests on its legal/medical monopoly status as Wake County's sole comprehensive DV/SA provider, near-five-decade brand equity, national best-practice recognition from GlaxoSmithKline and Mutual of America, and demonstrably superior outcome metrics (85% shelter success vs. ~50% national average; 95% housing program exit to permanent housing). It has no parent company, no subsidiaries, and operates solely within Wake County's 12 municipalities.

Name

InterAct

Legal name

The Family Violence Prevention Center, Inc.

Website

https://interactofwake.org

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

51–100 employees

Short description

InterAct of Wake County is a 501(c)(3) nonprofit founded in 1978 that delivers crisis intervention, emergency shelter, sexual assault forensic exams, rapid re-housing, court advocacy, therapeutic services, and economic empowerment programs to domestic violence and sexual assault survivors across Wake County, NC.

Ownership category

akta.pro rank

Headquarters

HQ city

Raleigh

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Grants: InterAct receives funding from individual donations, corporate donations, federal grants, and foundation grants. The organization is recognized as a tax-exempt 501(c)(3) charity (EIN: 58-1320613).
2. Pass It On Thrift Store Revenue: Ninety cents from every dollar of merchandise sold at Pass It On Thrift Store locations in Raleigh and Fuquay-Varina is donated to support InterAct's programs and services.
3. Volunteer Service Value: 51 volunteers and interns provide approximately 11,341 hours of service valued at $379,824 annually.

Go-to-market motion1 record

Distribution channels7 records

Marketing channels8 records

Core offering

InterAct of Wake County delivers free, confidential wraparound services for victims and survivors of domestic violence and sexual assault across Wake County, NC. Its continuum spans a 24/7 crisis hotline, counselor-staffed emergency shelter, the Solace Center for forensic examinations, rapid re-housing, court advocacy, therapeutic counseling, economic empowerment, and the Camp HOPE children's program. It also operates Pass It On Thrift Store as a social enterprise that funds the mission.

Product overview

InterAct of Wake County is a private, non-profit agency providing a comprehensive continuum of wraparound services for domestic violence and sexual assault survivors. Founded in 1978, the organization operates through multiple integrated service lines: crisis intervention services (24/7 crisis lines and emergency shelter), forensic examination (The Solace Center), housing support (Rapid Re-Housing), therapeutic and counseling services, economic empowerment programs including Financial Literacy for Life, court advocacy, the Lethality Assessment Program, Camp HOPE for children, and community education. The organization also operates Pass It On Thrift Store as a social enterprise supporting its mission. All services are confidential and free of charge.

Differentiator

Problem solved

Functional benefit

Brands

• Pass It On Thrift Store: Upscale thrift shop offering new and gently used women's clothing, shoes, and accessories. Located in Raleigh and Fuquay-Varina, NC. Ninety cents from every dollar of merchandise is donated to support InterAct's programs and services.
• The Solace Center
• Camp HOPE
• Lethality Assessment Program (LAP)

Products and services

• 24/7 Crisis Lines 24/7 crisis hotline providing immediate support, safety planning, and connection to InterAct's continuum of care for domestic violence and sexual assault survivors. Includes an English line at (919) 828-7740 and a Spanish line at (844) 203-8896.
• Emergency Shelter 24-hour counselor-staffed emergency shelter providing safe housing, basic needs support, individual and group counseling, and case management services for victims and their families fleeing violence.
• The Solace Center Wake County's only free-standing, community-based sexual assault forensic examination center providing 24/7 specialized forensic nursing care, forensic evidence collection within 5 days of assault, crisis intervention, and wraparound advocacy services.
• Rapid Re-Housing

Quantifiable outcome

• 85% of Emergency Shelter clients do not return to abusive homes (national average ~50%)
• +4 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core and supporting.

• Wake County Law Enforcement AgenciescoreStrategic or Co-development PartnerPartnership with Apex Police Department, Cary Police Department, Fuquay-Varina Police Department, Garner Police Department, Holly Springs Police Department, Morrisville Police Department, Raleigh Police Department, Wake Forest Police Department, and Wake County Sheriff's Office for Lethality Assessment Program referrals and coordinated response to domestic violence.
• Wake County Courts and Legal PartnerscoreStrategic or Co-development PartnerPartnership with Wake County Courts, Wake County District Attorney's Office, Wake County Legal Support Center, Legal Aid of NC, and court system for domestic violence protective orders and court advocacy services.
• Healthcare PartnerscoreStrategic or Co-development PartnerPartnership with Duke Raleigh Hospital, UNC REX Healthcare, WakeMed Health & Hospitals, Alliance Medical Ministry for referrals, forensic exams, and holistic healthcare services.
• Lotus CampaigncoreStrategic or Co-development PartnerPartnership since March 2026 for housing assistance through Landlord Participation Program. InterAct clients have become the 200th Raleigh resident housed through this program.
• Wake County Public School SystemcoreChannel Partner/ Reseller/ DistributorPartnership for community education, awareness, and referral services for students and families affected by domestic violence.
• NC Department of JusticecoreStrategic or Co-development PartnerState-level partnership for Lethality Assessment Protocol coordination and domestic violence prevention initiatives.
• NC Department of Public SafetycoreStrategic or Co-development PartnerState-level partnership for victim services coordination and domestic violence prevention.
• WakeMedcoreStrategic or Co-development PartnerPartnership with Jeronica Goodwin (WakeMed) as Board Chair; WakeMed provides healthcare referrals and clinical pastoral education opportunities.
• The YMCA of the TrianglesupportingStrategic or Co-development PartnerCommunity partnership for referral services and collaborative programs supporting families affected by domestic violence.
• SAFEchildsupportingStrategic or Co-development PartnerLocal child advocacy organization partnership for coordinated services to families.
• Haven HousesupportingStrategic or Co-development PartnerSister domestic violence agency partnership for referrals and shelter coordination.
• Operation HopecoreStrategic or Co-development PartnerFinancial wellbeing coaching partnership providing Financial Literacy for Life program to help survivors achieve financial stability.
• Coalition KitchensupportingStrategic or Co-development PartnerOperating in InterAct's building professional kitchen, providing meal services to shelter residents and families.

Scale indicators11 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Haven House: Sister domestic violence agency explicitly referenced as a referral and shelter-coordination partner by InterAct. Operates a comparable DV shelter, crisis line, and supportive services model in nearby counties — directly comparable mission, service mix, and operational footprint.

Broad incumbents

• NC Coalition Against Domestic Violence: Statewide umbrella and advocacy organization serving North Carolina DV/SA service providers and survivors. Directly comparable in mission and target population; broader in geographic scope (statewide) and policy advocacy rather than direct service delivery.
• RAINN (Rape, Abuse & Incest National Network): National anti-sexual-violence organization operating the National Sexual Assault Hotline and an online training institute, and providing services to survivors nationwide. Comparable in mission to InterAct's Solace Center and SA services; broader in scope and operating at a national rather than county scale.
• The National Domestic Violence Hotline: National 24/7 crisis hotline and resource hub serving DV survivors across the U.S. Directly comparable in operating model to InterAct's crisis hotline and safety-planning services; broader in geographic scope and federally funded at a national level.
• The Salvation Army of Wake County: Wake County branch of a national social services nonprofit providing emergency shelter, food assistance, and case management. Comparable in offering non-medical social services and emergency shelter within the same geography; broader in mission and funding base.
• Catholic Charities Diocese of Raleigh: Regional Catholic Charities affiliate serving central and eastern NC with counseling, refugee services, housing assistance, and family support. Comparable in providing non-medical social services to vulnerable populations in overlapping geography; broader in service scope and faith-based funding model.

Regional players

• YWCA of the Greater Triangle: Regional YWCA affiliate in Wake/Durham/Orange counties offering DV/SA services including emergency shelter, court advocacy, and crisis intervention. Closely aligned mission and similar Triangle-area geography; competes for some of the same survivor clients, donor pool, and grant funding.

Emerging players

• SAFEchild: Wake County-based child advocacy organization explicitly listed as an InterAct partner. Partial overlap — focuses on child abuse response and prevention rather than adult DV/SA — but co-serves the same affected families and shares the same referral ecosystem.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/InterAct_Wake
• YouTubeyoutube.com/user/ActforInteract
• Facebookfacebook.com/InterActofWakeCounty
• LinkedInlinkedin.com/company/interactofwake
• Instagraminstagram.com/interactofwake

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InterAct