What CARL Berger-Levrault does

CARL Berger-Levrault is a French software publisher specializing in computerized maintenance management (GMAO/CMMS) and enterprise asset management (EAM) software. Founded in 1985 in Lyon, France, and operating as a wholly-owned subsidiary of the Berger-Levrault group (a French ETI), the company is positioned as the European market leader in GMAO/EAM and the first French publisher of dedicated maintenance management software. It serves enterprise and public-sector customers across five primary verticals — industry/manufacturing, healthcare, transportation, real estate/facility management, and government/territorial collectivities — with a reference base that includes ArcelorMittal, SNCF, Renault Trucks, Lindt, APRR, Hospices Civils de Lyon, Ariane Group, Semidao, and many others. The platform reportedly supports 150,000+ daily users managing 10+ million equipment assets across Europe and North America, led by CEO Senda Bouchrara.

The company's flagship product is CARL Source, a unified GMAO/EAM platform available in both SaaS and on-premise deployments. The core platform is extended by a modular suite: CARL Touch (mobile field technician app), CARL Flash (universal service-request app), CARL Maps (BIM/GIS), BL.Predict/CARL Predict (IoT predictive maintenance), CARL BI Analyses (analytics), CARL Energy (energy performance), CARL Remote Assist (augmented reality teleassistance), CARL Optim (AI planning), and Control-S (regulatory compliance). Industry-specific editions — CARL Source Factory, Facility, Transport, Santé, and City — package the platform for each vertical, and the system integrates with enterprise environments such as SAP and Esri GIS.

CARL Berger-Levrault runs a hybrid go-to-market combining direct enterprise sales, wholly-owned regional subsidiaries (CARL Berger-Levrault Canada in Laval, Quebec; Berger-Levrault Suisse in Switzerland), and a partner network including technology (ELCA Informatique, Esri France, Stereograph) and association partners (AFIM, BEMAS). Revenue is generated primarily through SaaS subscriptions and on-premise software licenses, supplemented by professional services for implementation, training, and ongoing support delivered under the CARL Pilot methodology. Pricing is quote-based and not publicly disclosed. The company holds SOC 2 Type 2 (2025), ISO/IEC 27001, and Qualiopi certifications, and is privately held with no disclosed external funding rounds.

Name

CARL Berger-Levrault

Legal name

CARL INTERNATIONAL

Website

https://carl-software.fr

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

101–250 employees

Short description

CARL Berger-Levrault is a French GMAO/EAM software publisher and wholly-owned subsidiary of Berger-Levrault, serving enterprise and public-sector customers with maintenance management software across industry, healthcare, transport, facility management, and government verticals in Europe and North America.

Ownership category

akta.pro rank

Product category

Enterprise Asset Management Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Asset & Maintenance Management (EAM/CMMS) Platforms (HDAEAEAM)

Keywords

• Enterprise asset management
• Computerized maintenance management
• Facility management software
• Predictive maintenance software
• Industrial maintenance software

Headquarters

HQ city

Limonest

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses and Subscriptions (SaaS/On-premise): CARL Source is offered as both SaaS (cloud-based subscription) and on-premise deployment, providing recurring revenue through software subscriptions and licenses. Customers can choose deployment model based on their infrastructure preferences.
2. Professional Services: Implementation, training, consulting, and support services accompanying software deployment. Includes CARL Pilot methodology services and ongoing technical support.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

CARL Berger-Levrault develops and sells CARL Source, an Enterprise Asset Management / Computerized Maintenance Management System (EAM/CMMS or GMAO) software suite, packaged in vertical editions for industry (Factory), real estate and tertiary buildings (Facility), transport, healthcare establishments (Santé), and public/local authority (City). The platform is offered with mobile field applications, IoT predictive maintenance, BIM/GIS mapping, BI dashboards, energy efficiency and SCADA integration, planning optimization, and ongoing support, hosted and supported under its CARL Pilot services line.

Product overview

CARL Berger-Levrault offers CARL Source, a unified GMAO/EAM platform available as both core product and industry-specific versions (Factory for industry, Facility for real estate, Transport for vehicles, Santé for healthcare, City for public sector). The platform is complemented by mobile apps (CARL Touch for field technicians, CARL Flash for service requests), specialized modules (CARL Maps for GIS/BIM mapping, BL.Predict for IoT predictive maintenance, CARL BI for analytics, CARL Energy for energy performance, CARL Remote Assist for AR teleassistance, CARL Optim for AI planning), and implementation services (CARL Pilot). Solutions available in SaaS and On-premise deployment modes.

Differentiator

Problem solved

Functional benefit

Brands

• CARL Source: Core GMAO and EAM platform for asset and maintenance management.
• CARL Touch
• CARL Flash
• CARL Maps
• CARL Predict / BL.Predict
• CARL BI Analyses
• CARL Energy
• CARL Remote Assist
• CARL Optim
• CARL Source Factory
• CARL Source Facility
• CARL Source Transport
• CARL Source Santé
• CARL Source City
• CARL Pilot

Products and services

• CARL Source Modular CMMS/EAM (GMAO) platform that centralizes and tracks an organization's technical assets, preventive/corrective maintenance, interventions, stocks, and purchasing; sold across multiple vertical editions (Industry, Facility, Transport, Healthcare, City).
• CARL Source Factory Vertical edition of the CARL Source platform tailored for industrial/manufacturing environments, focused on production-asset maintenance.
• CARL Source Facility Vertical edition of CARL Source designed for the real-estate and tertiary-building market, covering buildings and technical infrastructure.
• CARL Source Transport Vertical edition of CARL Source dedicated to transport operators and fleet maintenance.
• CARL Source Santé Vertical edition of CARL Source dedicated to hospitals and healthcare establishments managing technical and biomedical assets.
• CARL Source City Vertical edition of CARL Source dedicated to local authorities and public-sector organizations managing public infrastructure.
• CARL Touch Mobile application enabling field operators to access and update maintenance activities in CARL Source from the field, including offline mode.
• CARL Flash Standalone service-request and incident-reporting application that captures requests and dispatches them into CARL Source workflows.
• CARL Maps Geographic information system / BIM-based mapping that visualizes assets and interventions on maps and building plans.
• BL.Predict (CARL Predict) IoT-driven predictive-maintenance offering that analyzes sensor data to forecast and prevent equipment failures.
• CARL BI Analyses Business-intelligence and reporting module that provides dashboards and analyses built on top of CARL Source maintenance data.
• CARL Energy Energy-efficiency module that helps organizations track and reduce the energy consumption of maintained assets.
• Control-S SCADA software used within the CARL ecosystem to monitor and control industrial/energy processes.
• CARL Remote Assist Collaborative tool enabling remote visual support for field interventions, integrated with CARL Source workflows.
• CARL Optim Planning optimization module that helps optimize maintenance intervention planning and resource allocation within CARL Source.
• CARL Pilot Managed services offering from CARL Berger-Levrault covering platform hosting, ongoing support, and version upgrades for customers.

Quantifiable outcome

• 20% savings on maintenance expenditure
• +3 more outcomes

Named customers23 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature11 records

Partnerships

Eight partnerships are on record, tiered core and strategic.

• ELAZURcoreChannel Partner/ Reseller/ Distributor · 10 October 2022ESN (IT Services Company) specializing in integration and development. ELAZUR strengthens CARL Berger-Levrault's partner network as a specialized implementation and integration partner for CARL Source solutions.
• ELCA Informatique SAcoreTechnology or Integration · 16 June 2022Leading Swiss company in software development and integration. Partnership aims to serve the Swiss market combining ELCA's integration expertise with CARL Source EAM capabilities.
• Cegelec DéfensestrategicStrategic or Co-development PartnerDefense sector partner collaborating on GMAO and operational readiness for military forces at Eurosatory 2026. Focus on defense maintenance challenges and sovereign solutions.
• AFIM (Association Française des Ingénieurs Maintenance)coreGTM or Marketing PartnerFrench maintenance engineering association. Long-standing partnership for industry events, webinars, and thought leadership in maintenance sector.
• BEMAS (Belgian Maintenance Association)coreGTM or Marketing PartnerBelgian maintenance association partnership for market development in Benelux region, including joint webinars and event participation.
• Esri FrancecoreTechnology or IntegrationGIS (Geographic Information System) technology partner for CARL Maps SIG integration. Joint presence at SIG and BIM World events showcasing geographic visualization capabilities.
• StereographstrategicTechnology or IntegrationDigital twin specialist partner for BIM implementation projects, notably with Servier pharmaceutical company for R&D facility digital twin deployment.
• SIAAP (Service Public de l'Assainissement)strategicStrategic or Co-development PartnerHost partner for Club Utilisateurs CARL 2025 event at Seine Grésillon wastewater treatment facility. Key reference customer demonstrating maintenance excellence in water sector.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• IBM Maximo: IBM's flagship EAM/asset management platform that directly competes with CARL Source in industrial asset maintenance, predictive maintenance, and large enterprise asset management. It is the most-cited global EAM incumbent and competes with CARL primarily in the same enterprise buyer accounts.
• SAP S/4HANA Plant Maintenance: SAP's embedded PM/EAM module widely used in industrial, manufacturing and asset-intensive enterprises; competes head-on with CARL Source Factory and TPF's explicit CARL-SAP integration showcases direct competition at industrial customers.
• Oracle Maintenance Cloud / Oracle EAM: Oracle's cloud-based maintenance management offering, previously Oracle EAM, competes with CARL Source in asset-intensive enterprises; its deep integration with Oracle ERP and supply chain makes it a frequent incumbent alternative to CARL in large industrial accounts.
• GE Digital APM (Asset Performance Management): GE Digital's APM suite is a reliability-centered maintenance and asset analytics platform used by power, utilities, and heavy industrial customers, directly competing with CARL Source Factory and BL.Predict for predictive maintenance budgets in regulated industries.

Direct peers

• Infor EAM: Infor EAM is a leading enterprise asset management suite with strong industrial, manufacturing and facility-management capabilities, directly comparable to CARL Source in terms of predictive maintenance, mobile, and IoT-enabled asset management.
• IFS Ultimo: IFS Ultimo is a European-headquartered (Netherlands) EAM/CMMS vendor targeting asset-intensive and facility-management customers, making it one of the closest geographic and product competitors to CARL in Benelux and broader European mid-market accounts.
• Hexagon EAM: Hexagon's EAM solution (formerly Infor/Hexagon transition) targets asset-intensive industries with maintenance, reliability, and asset analytics — directly competing with CARL's predictive maintenance and reliability value proposition in industrial verticals.
• Siveco Group: Siveco Group is a France/China-based CMMS/EAM vendor and direct competitor in industrial and infrastructure maintenance management. Although Siveco's core market is Asia, its roots and European operations make it a comparable peer to CARL for asset-intensive customers.

Emerging players

• ServiceNow: ServiceNow's enterprise workflow platform has expanded into field service management and asset operations, presenting an emerging high-scale competitor to CMMS/EAM vendors like CARL Source, particularly for large enterprises standardizing on a single workflow platform.
• Microsoft Dynamics 365 Field Service: Microsoft's Dynamics 365 Field Service offering provides maintenance, work order and asset management functionality on the Dynamics platform, creating an emerging alternative to traditional CMMS vendors like CARL for enterprises already on Microsoft ERP/CRM stacks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CARLSoftware
• YouTubeyoutube.com/carlbergerlevrault
• Facebookfacebook.com/CARLSoftware
• LinkedInlinkedin.com/company/carl-software

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CARL Berger-Levrault