Tier44 Technologies
Tier44 Technologies builds Tier44 EM/8, a native ServiceNow DCIM application that provides data center visualization, monitoring, capacity planning, and runbook automation for large enterprises, government agencies, and managed service providers operating on the ServiceNow platform.
- Company typePrivate
- Founded2014
- HeadquartersSanta Clara, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Tier44 Technologies does
Tier44 Technologies, Inc. is a privately held software company founded in 2014 and headquartered in Santa Clara, California, with additional offices in Sunnyvale and San Antonio. The company develops Tier44 EM/8, a Data Center Infrastructure Management (DCIM) application certified by ServiceNow as a 'Built on Now' native application. EM/8 runs directly inside the ServiceNow platform, leveraging the native CMDB, incident, problem, change, and IT Operations Management modules along with Script Includes, Business Rules, and a proprietary UI-builder rendering engine, with no external database or data synchronization layer. Functionally, it provides graphical visualization of floor plans, rack elevations, rows, and maps; real-time monitoring of IT and facilities metrics including power, temperature, and utilization; capacity planning and aggregation; and patented runbook automation for dynamic power management and application shifting.
The product is modular: EM/8 is the core platform, extended by add-on modules including Tier44 Global Energy Intelligence (advanced power/PUE monitoring), Tier44 Quick Scan (Raritan-integrated rack auditing in under one minute per rack), and PAR4 (a server power benchmarking suite co-developed with Underwriters Laboratories and standardized as UL2640). Tier44 holds three granted US patents on runbook automation plus additional pending patents, and the 2024 v5.5 release introduced a proprietary computer-vision AI model that auto-detects network and power interfaces from uploaded device images.
Tier44 monetizes via monthly subscription per ServiceNow instance — $4,000/month standard cloud, $6,000/month FedRAMP, and $8,000/month on-premise — supplemented by professional services and partner-led implementations. Distribution is exclusively through the ServiceNow Store marketplace, supported by a direct enterprise field-sales motion and a ServiceNow partner reseller channel. Customers include PayPal (90% time savings on asset management) and an unnamed US Government Agency that consolidated 78 enterprise data centers down to 22, with target segments spanning large enterprises, federal agencies, financial institutions, and managed service providers operating ServiceNow environments.
Tier44 Technologies firmographics
Firmographics- Name
- Tier44 Technologies
- Legal name
- Tier44 Technologies, Inc.
- Website
- https://tier44.com
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Tier44 Technologies builds Tier44 EM/8, a native ServiceNow DCIM application that provides data center visualization, monitoring, capacity planning, and runbook automation for large enterprises, government agencies, and managed service providers operating on the ServiceNow platform.
- Ownership category
- akta.pro rank
Tier44 Technologies industry classification
Industry- Product category
- Data Center Infrastructure Management (DCIM) Software
- NAICS
- Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Data Center Infrastructure Management (DCIM) (HDABANAB)
Keywords
Where Tier44 Technologies is headquartered
LocationHeadquarters
- HQ city
- Santa Clara
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Tier44 Technologies business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- EM/8 Application Subscription: Monthly subscription pricing for unlimited use of Tier44 EM/8 application within a single ServiceNow instance. Unlimited users, racks, data centers, and CIs included. Monthly fees include support and updates, and cover use in cloned sub-production instances.
- Add-on Modules: Additional modules including Tier44 Global Energy Intelligence (advanced monitoring and data collection) and Tier44 Quick Scan (rack and location auditing) available as separate certified add-ons on ServiceNow Store.
- Professional Services: Consulting services and implementation support for customers. Company works with system integrators for ServiceNow implementation and can provide complete automation from the outset by automating each workflow in smaller chunks.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard Cloud Hosted - $4,000/month |
| Subscription | Monthly | FedRAMP Hosted - $6,000/month |
| Subscription | Monthly | On-Premise - $8,000/month |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels10 records
Tier44 Technologies product offering
Product offeringCore offering
Tier44 Technologies develops Tier44 EM/8, a native Data Center Infrastructure Management (DCIM) application built exclusively on the ServiceNow platform. The product provides graphical visualization of ServiceNow CMDB data, real-time monitoring of power, environmental, and IT metrics, capacity planning, and patented runbook automation. Add-on modules include Global Energy Intelligence for advanced monitoring, Quick Scan for rack auditing, and PAR4 (UL2640) for server power benchmarking.
Product overview
Tier44 Technologies offers a modular DCIM (Data Center Infrastructure Management) solution built natively on the ServiceNow platform. The core product is Tier44 EM/8, a comprehensive data center management application that provides visualization, monitoring, capacity planning, and runbook automation. EM/8 serves as the foundation platform, available as a certified 'Built on Now' application on the ServiceNow Store, which other modules extend. Add-on modules include Tier44 Global Energy Intelligence for advanced power monitoring and Tier44 Quick Scan for rapid rack auditing. The PAR4 module provides server power benchmarking standardized as UL2640. Key features include Tier44 Visualization Tasks for workflow-based visualization, Tier44 Runbook Automation for lights-out datacenter management, Dynamic Power Management for automated application shifting, and an Interface Builder with AI-powered port detection. The entire portfolio operates within ServiceNow CMDB as a single source of truth without parallel databases.
Differentiator
Problem solved
Functional benefit
Brands
- EM/8: Data center monitoring and management application providing visualization, capacity planning, and runbook automation for ServiceNow users.
- PAR4
- Tier44 Global Energy Intelligence
- Tier44 Quick Scan
Products and services
- Tier44 EM/8 Native data center management (DCIM) application providing graphical visualization of ServiceNow CMDB, real-time monitoring of facility and IT equipment, capacity management, and runbook automation. Built natively on the ServiceNow platform with no parallel CMDB or external database; enables visualization of floor plans, rack elevations, rows, and maps for enterprises operating ServiceNow-based IT service management.
- Tier44 Global Energy Intelligence Advanced monitoring and data collection add-on module for EM/8 that provides enhanced power monitoring, temperature tracking, and Power Usage Effectiveness (PUE) calculations across data centers with trend lines and historical analysis. Certified add-on available on the ServiceNow Store.
- Tier44 Quick Scan Rack and location auditing add-on module for EM/8 that enables rapid audits of rack content using Raritan Asset Management Strip technology, validating asset tags, u-position, and CMDB accuracy in minutes rather than hours. Available as a certified add-on on the ServiceNow Store.
- PAR4 (Power Assessment and Rating 4) Server power measurement and benchmarking solution that accurately measures server power consumption (off, idle, peak) and calculates Transactions per Watt energy efficiency rating. Standardized as UL2640 through partnership with Underwriters Laboratories. Includes bench test kit for creating certificates and templates directly from measurements.
Quantifiable outcome
- 90% time savings on asset management for PayPal across hundreds of thousands of devices
- +5 more outcomes
Companies that use Tier44 Technologies
Customer profileNamed customers2 records
Segments5 records
Ideal customer profiles4 records
Tier44 Technologies technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability3 records
Feature7 records
Tier44 Technologies partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core, major and flagship.
- RaritancoreTier44 partnered with Raritan to use the Raritan Asset Management Strip for fully automated IT equipment audits across data centers. The strip provides automated rack auditing in under one minute per rack including asset tag, location, and u-position tracking. Color LED lights at every u-position are supported for incident indication and installation highlighting.
- Underwriters LaboratoriescoreTier44 collaborated with Underwriters Laboratories to create the PAR4 benchmark test suite for accurately measuring server power consumption and energy efficiency. The methodology was standardized as UL2640 and is the accepted methodology for IT equipment certification related to baseline adjustments for energy efficiency rebates and carbon credit mechanisms.
- US Government AgencymajorTier44 worked with a US Government Agency to demonstrate significant power savings through energy efficiency and consolidation efforts. Helped consolidate from 78 down to 22 enterprise data centers supporting over 16,000 applications, reduce PUE dramatically, and implement dynamic power management for backup and non-critical equipment.
- ServiceNowflagshipPremier ServiceNow Technology Partner. Tier44 applications are certified by ServiceNow and classified as 'Built on Now.' Applications are available on ServiceNow Store and built entirely natively on the ServiceNow platform using ServiceNow's CMDB, configuration management, incident management, and workflow capabilities. Tier44 focuses exclusively on building applications for the ServiceNow platform.
Scale indicators8 records
Recent moves2 records
Expansion highlights6 records
Tier44 Technologies competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Tier44 Technologies social profiles
Digital presenceTier44 Technologies compliance and trust
Trust signalCompliance3 records
Tier44 Technologies financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tier44 Technologies leadership team
Management profileNumber of profiles
Profiles1 record
Tier44 Technologies funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tier44 Technologies M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tier44 Technologies
What does Tier44 Technologies do?
Tier44 Technologies develops Tier44 EM/8, a native Data Center Infrastructure Management (DCIM) application built exclusively on the ServiceNow platform. The product provides graphical visualization of ServiceNow CMDB data, real-time monitoring of power, environmental, and IT metrics, capacity planning, and patented runbook automation. Add-on modules include Global Energy Intelligence for advanced monitoring, Quick Scan for rack auditing, and PAR4 (UL2640) for server power benchmarking.
Is Tier44 Technologies a public or private company?
Tier44 Technologies is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Tier44 Technologies founded?
Tier44 Technologies was founded in 2014. It employs 1 to 10 people.
Where is Tier44 Technologies based?
Tier44 Technologies is headquartered in Santa Clara, United States, in the North America region.
How does Tier44 Technologies make money?
Three revenue lines are on record. EM/8 Application Subscription is the primary driver. The others are add-on Modules and professional Services.
Does Tier44 Technologies have an API?
No public API is recorded for Tier44 Technologies.
What industry is Tier44 Technologies in?
Tier44 Technologies's product category is Data Center Infrastructure Management (DCIM) Software. Its primary akta.pro industry code is HDABANAB, Data Center Infrastructure Management (DCIM). Its NAICS code is 54151 and its SIC code is 7370.