Kreis Segeberg

What Kreis Segeberg does

Kreis Segeberg is a German district government (Kreis) located in Schleswig-Holstein, northern Germany, with its administrative seat in Bad Segeberg. As a public administrative body under the leadership of Landrat Jan Peter Schröder, it serves approximately 277,000 residents across more than 100 municipalities within the district. The entity operates with a workforce of 501 to 1,000 employees delivering public administration across the territory.

The district provides 501 distinct administrative services through its digital government portal, built on the ZuFiSH (Zentrale Unterstützungs- und FörderServiceHaus) shared-services platform shared with other Schleswig-Holstein municipalities. Services span vehicle registration, residence permits, building permits, social welfare administration, integration assistance for disabled persons (Eingliederungshilfe), elderly care coordination, and immigration services. Accessibility is delivered primarily through third-party tooling rather than proprietary technology: Eye-Able for visual accessibility, ReadSpeaker for text-to-speech, sign-language video content produced in partnership with BMAS and Telemark Rostock for telephone-based services, and the Integreat app for multilingual citizen information. An EnergieMonitor tool is also offered to residents and businesses.

The entity is funded through a combination of Kreisumlage (district tax levies on member municipalities), state transfers from the Land Schleswig-Holstein, and administrative fees for specific transactions such as vehicle registration. It does not operate a commercial revenue model and is not investment-eligible in the conventional sense. Notable recent initiatives include the Segeberger Pflegetag 2025 care-community event, the "Schichtwechsel" job-shadowing partnership with BAG WfBM, and outsourced whistleblower hotline operations via KUBUS Kommunalberatung to meet Hinweisgeberschutzgesetz compliance obligations.

Name

Kreis Segeberg

Legal name

Kreis Segeberg

Website

https://segeberg.de

Company type

Public

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Kreis Segeberg is a German district government in Schleswig-Holstein serving approximately 277,000 residents across more than 100 municipalities, delivering 501 administrative services through its ZuFiSH digital portal and traditional public offices.

Ownership category

akta.pro rank

Product category

Public Administration Services

NAICS

Individual and Family Services (6241)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industry

Family & Community Support Services (Case Management, Referrals) (EDAJAIAK)

Keywords

• Public administration services
• Citizen service portal
• Disability integration assistance
• Vehicle registration services
• Residency permit services

Headquarters

HQ city

Bad Segeberg

HQ country

Germany

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Distribution channels4 records

Marketing channels6 records

Core offering

Kreis Segeberg is a county-level public administrative authority in Schleswig-Holstein, Germany, providing 501 distinct citizen services. These include vehicle registration, driver's licenses, residency permits, building permits, social and integration assistance for people with disabilities, immigration services, and education and health services. Services are delivered through physical offices, the online ZuFiSH portal, the 115 hotline, and specialized consultation centers.

Product overview

Kreis Segeberg operates a comprehensive digital government services platform serving as the district administration for approximately 277,000 residents. The portfolio consists of the central Online citizen services portal (Bürger*innen-Service) powered by the ZuFiSH system, offering 501 administrative services including vehicle registration, residence permits, building permits, and social services. The Eingliederungshilfe services provide integration assistance for people with disabilities through both adult and minor-specific online application platforms. Supporting services include the 115 government hotline, the Integreat mobile app for migrants, and the secure document submission portal.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Citizen Services Portal (Bürger*innen-Service) Digital service portal providing access to 501 administrative services for residents of Kreis Segeberg, including vehicle registration, residence permits, building permits, social services, and health services.
• Eingliederungshilfe (Integration Assistance) Statutory support services for adults and minors with physical, intellectual, psychological disabilities or addiction disorders, including social participation, employment participation, workplace assistance, residential support, and assistance with daily living activities.
• Servicekonto Schleswig-Holstein Digital identity and service account enabling citizens to access online administrative services, submit documents, and track applications across Schleswig-Holstein municipalities.
• 115 Behördennummer (Government Service Hotline) Central government service hotline providing answers to administrative questions, available Monday to Friday 08:00-18:00, free of charge from German landlines.
• Integreat-App Mobile application providing information for migrants in their native language, offering current tips, offers, and contact details from local authorities, organizations, and initiatives.
• Document Submission Portal (Nachreichen.segeberg.de) Secure online portal for submitting documents to the district administration, excluding building applications.
• Eingliederungshilfe Online-Services for Adults Online platform for applying for integration assistance services under SGB IX for adults with disabilities, including benefits for social participation and employment participation.
• Eingliederungshilfe Online-Services for Minors Online platform for parents to apply for integration assistance for disabled or at-risk children, including early intervention, school support, and kindergarten care.

Quantifiable outcome

• 30% projected elderly population (65+) by 2040 with corresponding care and support service planning
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Metropolregion Hamburg (Working Group of Hamburg-Randkreise)coreStrategic or Co-development PartnerKreis Segeberg participates in the Metropolregion Hamburg working group, collaborating with other districts surrounding Hamburg on regional planning, economic development, and infrastructure projects.
• Partner Circles (Partnerkreise)minorStrategic or Co-development PartnerKreis Segeberg maintains partnership relationships with other districts, likely for inter-regional cooperation and knowledge exchange.
• KUBUS Kommunalberatung und Service GmbHcoreImplementation/ SI/ Consulting PartnerKreis Segeberg has outsourced its internal reporting/whistleblower hotline to KUBUS Kommunalberatung und Service GmbH to ensure maximum confidentiality in handling whistleblower reports. The service is managed by the Personnel, Organization and Administrative Digitalization department.
• Bundesarbeitsgemeinschaft Werkstätten für Menschen mit Behinderung (BAG WfBM)coreStrategic or Co-development PartnerBAG WfBM organizes the nationwide 'Schichtwechsel' (job shadowing) campaign. Kreis Segeberg's Integration Assistance actively supports and participates in this initiative to promote inclusion of disabled workers in the general labor market.
• Koordinationsstelle für innovative Wohn- und Pflegeformen im Alter (KIWA)minorStrategic or Co-development PartnerKIWA presents innovative housing concepts for elderly and care-needing individuals at events in Kreis Segeberg, contributing to regional care community planning.
• Various Municipalities and Care FacilitiescoreStrategic or Co-development PartnerKreis Segeberg collaborates with municipalities, care facilities, welfare associations, senior citizen councils, and self-help groups for the annual Segeberg Care Day and ongoing care community development ('Caring Community').
• Digitales Pflegebistro Wir Pflegen e.V.minorStrategic or Co-development PartnerDigital care networking platform that participates in Segeberg Care Day events organized by Kreis Segeberg.
• Akademie für ländliche Räume SH (Rural Academy)minorStrategic or Co-development PartnerRural academy contributes village caretaker ('Dorfkümmerer*innen') programs to Kreis Segeberg's care community initiatives.
• Bundesministerium für Arbeit und Soziales (BMAS)minorStrategic or Co-development PartnerFederal ministry that collaborated with Kreis Segeberg and Telemark Rostock to develop sign language telephone services for hearing-impaired citizens.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Kreis Pinneberg: Adjacent Hamburg-Randkreis in Schleswig-Holstein delivering the same portfolio of Eingliederungshilfe, vehicle registration, and citizen services. It is the closest functional and geographic peer to Kreis Segeberg within the same federal-state framework.
• Kreis Stormarn: Fellow Hamburg metropolitan district in Schleswig-Holstein operating the same ZuFiSH-based online service portfolio and SGB IX integration assistance mandate, making it a directly comparable district administration peer.
• Kreis Herzogtum Lauenburg: Another Schleswig-Holstein Kreis within the Hamburg metropolitan region providing the same statutory district services, including social welfare, disability support, and citizen administration.
• Kreis Ostholstein: Schleswig-Holstein district government with similar aging-population dynamics and rural/municipal service obligations, offering a directly comparable regional peer for benchmarking.

Broad incumbents

• Landeshauptstadt Kiel: State capital municipality in Schleswig-Holstein delivering an overlapping but larger municipal service portfolio, including social services, immigration support, and digital citizen engagement on the shared ZuFiSH platform.
• Hansestadt Lübeck: Independent city with its own district-equivalent administration in Schleswig-Holstein, providing comparable social welfare, disability, and digital government services to a similar demographic profile.
• Freie und Hansestadt Hamburg: City-state whose metropolitan working group (Arbeitsgemeinschaft der Hamburg-Randkreise) Kreis Segeberg participates in; operates a broader, citywide digital citizen service and Eingliederungshilfe mandate at greater scale.

Regional players

• Bezirk Hamburg-Mitte: Hamburg district-level administration performing comparable Eingliederungshilfe and citizen service functions, but under Hamburg city-state law rather than Schleswig-Holstein district law.

Others

• Bundesagentur für Arbeit (Agentur für Arbeit Bad Segeberg): Federal employment agency co-located in Bad Segeberg that partners with Kreis Segeberg on disability workplace integration (Schichtwechsel) and vocational rehabilitation under SGB IX, making it a closely allied but distinct public-services entity.
• Land Schleswig-Holstein: State-level government that supervises Kreise, funds Eingliederungshilfe, operates the BITV SH accessibility Prüfstelle that audited Kreis Segeberg, and runs the Servicekonto SH digital identity layer used by the district.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UChGcCO_yzR3U-n7fafJApBg
• Facebookfacebook.com/kreis.segeberg
• LinkedInlinkedin.com/company/kreisverwaltung

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kreis Segeberg