Care Point Health & Wellness Center

What Care Point Health & Wellness Center does

Care Point Health & Wellness Center is a 501(c)(3) nonprofit integrated medical center headquartered in a 27,000 sq ft, two-story facility at 2200 S. Monroe Street in Tallahassee, Florida. Founded in 2017 as a healthcare affiliate of Big Bend Cares (a separate federally registered nonprofit, EIN 59-2816580), the organization operates as Tallahassee's only 'one-stop shop' medical center, providing primary care, adult dentistry, infectious disease care (including HIV/STI treatment and PrEP/PEP), mental health via telemedicine, on-site radiology, laboratory services, and a full-service pharmacy with delivery and mail-order capabilities, all under one roof.

The company serves adults aged 10 and up across an eight-county service area in the Big Bend Region of North Florida (Franklin, Gadsden, Jefferson, Leon, Liberty, Madison, Taylor, and Wakulla counties), with a particular focus on underserved populations, individuals living with HIV, and those facing barriers to healthcare access. Revenue is generated through insurance billing across Medicare, Medicaid, Capital Health Plan, and most major commercial plans, as well as self-pay patients, supplemented by donations, philanthropy, and government funding such as the Ryan White HIV/AIDS program. The organization is led by CEO Amber R. Tynan (25+ years of nonprofit healthcare leadership), COO Alexis D. Johnson, and Chief Medical Officer Dr. Allison Moore, and maintains clinical affiliations with Tallahassee Memorial Healthcare's Family Medicine Residency Program and Bond Community Health Center.

The business model is a hybrid fee-for-service insurance billing model combined with philanthropic and public-program funding typical of a Federally Qualified Health Center-like nonprofit. Distribution is direct-to-patient through the central facility, walk-in availability, telehealth, the FollowMyHealth patient portal, and prescription delivery/mail-order. Marketing channels include organic social media (Facebook, Instagram), a bi-monthly 'Wellness Corner' newsletter, and referral partnerships with community organizations such as Capital Area Community Action, 211 Big Bend, and the Big Bend Area Health Education Center. Technology infrastructure is limited to the third-party patient portal and a secure document upload service (HiE Networks), with no proprietary AI, platform, or data assets disclosed.

Name

Care Point Health & Wellness Center

Legal name

Big Bend Cares, Inc.

Website

https://carepointwellness.com

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Care Point Health & Wellness Center is a Tallahassee-based 501(c)(3) nonprofit operating Tallahassee's only integrated 'one-stop shop' medical center, serving underserved adults across eight counties in North Florida's Big Bend Region with primary care, dental, infectious disease, mental health, pharmacy, lab, and radiology services under one roof.

Ownership category

akta.pro rank

Product category

Outpatient Community Healthcare Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Outpatient Care Centers (6214)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

akta.pro secondary industry

24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)

Keywords

• Integrated primary care
• Infectious disease services
• Community health center
• On-site pharmacy services
• Outpatient medical services

Headquarters

HQ city

Tallahassee

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Healthcare Services Revenue: Care Point generates revenue through patient care services billed to insurance providers, Medicare, Medicaid, and self-pay patients. The center accepts most major commercial insurance plans and serves uninsured patients on a self-pay basis.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels3 records

Core offering

Care Point Health & Wellness Center is a nonprofit, integrated outpatient medical center serving adult patients (ages 10+) in the Tallahassee/Big Bend Region of North Florida. It delivers primary care, adult dentistry, infectious disease (HIV/STD/Hepatitis), mental health, on-site radiology, laboratory, and pharmacy services from a single 27,000-square-foot facility, with additional support via telehealth and an on-site pharmacy that offers delivery and mail-order.

Product overview

Care Point Health & Wellness Center operates as an integrated "one-stop shop" medical center offering comprehensive healthcare services under one roof. The facility provides Primary Care Services, Dentistry (adult), Infectious Disease Services (including HIV care), Laboratory Services, Mental Health Services (via Apalachee Center), Radiology, On-Site Pharmacy, STD Testing, PrEP services, and Health Equity Resources. The integrated care model allows patients to access multiple services at a single location, with pharmacy, lab, radiology, and primary care co-located to reduce barriers and improve patient outcomes.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Services Comprehensive primary care for adults (ages 10+) including routine check-ups, chronic disease management (diabetes, hypertension, asthma), preventive care, screenings, immunizations, sick visits, and women's and men's health services.
• Adult Dentistry Adult dentistry services including general preventative dentistry, comprehensive examinations, oral cancer exams, restorations (fillings, crowns), extractions, and complete and partial dentures.
• Infectious Disease Services Expert care for HIV and treatment, sexually transmitted infections (STIs/STDs), Hepatitis B and C, and other acute and chronic infectious conditions, including prevention, diagnosis, and management.
• Laboratory Services On-site laboratory testing providing convenient in-building diagnostic capabilities with some results available on the spot.
• Mental Health Services Mental health services including depression counseling and psychiatric care via telemedicine, provided in collaboration with Apalachee Center.
• Radiology Services On-site X-ray and radiology services for simple scans performed in the facility's radiology suite.
• On-Site Pharmacy On-site pharmacy with prescription fulfillment, delivery service, proactive refill management, and mail shipping capabilities.
• STD Testing Confidential STD testing services with free HIV and Syphilis testing available for uninsured patients. Appointments available Tuesday, Wednesday, and Thursday.
• PrEP (Pre-Exposure Prophylaxis) Daily oral HIV prevention medication that reduces HIV risk from sex by more than 90% and from injection drug use by more than 70%, with confidential consultations.
• Health Equity Resources Health equity resources and community wellness programs connecting patients to social services, education, employment, and healthcare access support across the Big Bend Region.

Quantifiable outcome

• Reduces patient travel time and wait times by providing multiple services in one location

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Apalachee CentercoreStrategic or Co-development PartnerMental health collaboration providing psychiatric services via telemedicine at Care Point Health & Wellness Center. Apalachee Center provides mental health counselors and psychiatrists to support integrated behavioral health services.
• Big Bend CarescoreOthersBig Bend Cares is the parent nonprofit organization (dba Care Point Health and Wellness). Care Point was established in 2017 as a healthcare affiliate of Big Bend Cares to expand access to comprehensive, compassionate care in the Big Bend Region.
• Capital Area Community ActionminorOthersCommunity organization listed as a Health Equity resource partner, providing additional support services to Care Point patients.
• Big Bend Area Health Education CenterminorOthersHealth education organization listed as a Health Equity resource partner serving the Big Bend Region.
• Tallahassee Memorial Healthcare (TMH)coreOthersDr. Joseph Mazziotta and Dr. Daniel Matta are affiliated with TMH Family Medicine residency program. Care Point providers serve as clinical faculty and attendings, with some providers having privileges at Tallahassee Memorial HealthCare.
• Bond Community Health CenterminorOthersDr. Damon C. McMillan serves as Medical Director of Primary care and HIV services at Bond Community Health Center while also serving as CMO at Care Point. Collaborative relationship for HIV care services in the region.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• CVS MinuteClinic: Retail-based walk-in primary care and preventive services operating in the Tallahassee market. Comparable as a competing channel for low-acuity primary-care visits from the same patient pool.
• Tallahassee Memorial Healthcare: Large regional hospital system with extensive primary-care and specialty footprint in Leon County. Comparable as a competitor for physicians (Care Point's doctors have TMH privileges) and as the dominant downstream referral destination for Care Point's patients.
• CenterWell Senior Primary Care: Humana-owned senior-focused primary-care chain with value-based-care model targeting Medicare Advantage patients. Comparable as a primary-care competitor with sophisticated care-management capabilities seeking similar dual-eligible and Medicare populations.

Others

• Apalachee Center: Community mental-health provider and Care Point's behavioral-health partner delivering on-site psychiatric and counseling services. Relevant as both collaborator and adjacent mental-health service provider competing for similar patient flow.
• Big Bend Cares: Parent nonprofit organization of Care Point Health & Wellness Center. Relevant as the parent entity providing fundraising, advocacy, and HIV-services infrastructure that underwrites Care Point's mission-driven operations.

Direct peers

• North Florida Medical Centers: FQHC operating multiple primary-care sites across rural North Florida including the Big Bend Region. Comparable as a community-health, sliding-fee, government-payor-mix provider competing for the same patient base Care Point targets.
• Bond Community Health Center: FQHC-style community health center serving Tallahassee and Leon County with primary care, dental, and pharmacy services. Directly comparable as both serve the same underserved North Florida population with integrated care models, and Care Point's CMO Dr. McMillan also leads Bond's HIV services.
• Neighborhood Medical Center: Federally Qualified Health Center providing primary care, dental, behavioral health, and pharmacy services in Tallahassee. Direct peer given overlapping service lines, target population (underserved Big Bend residents), and integrated-care operating model.
• Florida Community Health Centers: Federally Qualified Health Center network operating across rural and underserved Florida counties. Direct peer given similar FQHC-aligned care model, sliding-fee structure, and reliance on Medicaid/Medicare reimbursement.

Emerging players

• CAN Community Health: National nonprofit providing HIV/STI/HCV specialty care, PrEP, and primary care with a focus on underserved populations. Comparable as a specialty infectious-disease and HIV primary-care provider operating in adjacent Florida markets with a similar mission-driven, Ryan White-funded model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/carepointwellness
• Instagraminstagram.com/carepointwellness

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care Point Health & Wellness Center