CTA Training Specialists

What CTA Training Specialists does

CTA Training Specialists is an Australian Registered Training Organisation (RTO #31607) operating under the legal entity Servir Group Pty Ltd, headquartered in Northgate, Queensland, with physical training centres in Parramatta (NSW) and Melbourne (VIC). Founded in 1994 as Club Training Australia and rebranded in 2025, the company has delivered vocational education and training for over 30 years across the hospitality, gaming/gambling, food safety, food processing, health and community, retail/fast food, and business sectors. Its core product set comprises regulator-mandated compliance courses (RSA, RSG, RCG, ARCG, Food Safety Supervisor, Level 1/2 Food Safety), higher-value management qualifications (RMLV, Licensee Training, Advanced Licensee Training, Gaming Nominee, CLO, RGBO, AML/CTF), accredited certificates and diplomas in hospitality, commercial cookery and business, school-based traineeships and apprenticeships, a Visa Skills Assessment service for cooks/chefs, and non-accredited short workplace courses (barista, food allergy, fire warden, customer service).

The underlying platform is a streamlined online and mobile eLearning environment available 24/7, supplemented by face-to-face classroom delivery at its three training centres, virtual instructor-led sessions via Zoom, and on-site "in-venue" group training at client premises. Student learning is delivered through a Canvas LMS (Instructure) instance at ctatraining.instructure.com. The company operates a Skills Assure / User Choice contract with Skills Assure Queensland, enabling it to coordinate and deliver government-funded traineeships statewide, and runs an affiliate program paying 10% commission on online course sales across verticals such as sports clubs, RSLs, restaurants, hospitality groups, hotels, theme parks, healthcare, cinemas and early childhood education.

Revenue is generated primarily through per-course enrolment fees paid by individual students and corporate clients (course prices ranging from approximately $25 for entry-level RSG to $495 for Gaming Nominee, with bundle discounts available), secondary revenue from 10% affiliate commissions on referred online sales, and a multi-year apprenticeship/traineeship coordination arrangement under the Skills Assure contract. Marketing and customer acquisition run through website/SEO, email/newsletter, content marketing (industry blog), affiliate partnerships, and direct B2B relationships with named enterprise customers including KFC, Event Cinemas, QT Hotels and Resorts, Village Roadshow Theme Parks and Taco Bell. The company self-reports being trusted by over 250,000 Australian hospitality workers.

Name

CTA Training Specialists

Legal name

SERVIR GROUP PTY LTD

Website

https://clubtraining.com.au

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Short description

CTA Training Specialists is an Australian Registered Training Organisation (RTO #31607) delivering accredited hospitality, gaming, food safety and community training online, in-venue and across training centres in QLD, NSW and VIC.

Ownership category

akta.pro rank

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Course enrolment fees: Individual and bulk course enrolment fees charged to students and employers for nationally recognised training courses including RSA, RSG, food safety, first aid, hospitality, and business qualifications.
2. Affiliate / referral commissions: The company operates an affiliate program offering 10% commission on online course sales (RSA, RSG, Food Safety Supervisor, Level 1 Food Handling). Affiliates in sectors including sports clubs, RSLs, restaurants, hospitality groups, hotels, theme parks, healthcare, cinemas, and early childhood education promote courses and earn recurring commissions on referred sales.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

CTA Training Specialists is an Australian Registered Training Organisation (RTO #31607) delivering nationally recognised vocational education courses for the hospitality, gaming, food safety, and health & community industries. The company sells compliance courses (RSA, RSG, RCG, food safety), accredited qualifications in hospitality, commercial cookery, and business, plus traineeship/apprenticeship coordination, in-venue enterprise training, and visa skills assessments for cooks and chefs. Courses are delivered via a 24/7 online and mobile eLearning platform, face-to-face at training centres in Queensland, NSW, and Victoria, virtually via Zoom, and on-site at client venues.

Product overview

CTA Training Specialists is an Australian Registered Training Organisation (RTO #31607) offering a comprehensive portfolio of vocational education courses primarily for the hospitality, gaming/gambling, food safety, and health & community industries. The company delivers both online eLearning and face-to-face training through multiple channels. Core offerings include regulatory compliance courses (RSA, RSG, RCG) required by law for alcohol and gambling service workers, food safety certifications (Level 1, Level 2, Food Safety Supervisor), and management qualifications (RMLV, Licensee Training, Gaming Nominee). Beyond individual courses, CTA provides accredited qualifications including hospitality certificates/diplomas, commercial cookery credentials, and business qualifications, along with traineeship and apprenticeship programmes. Additional services include in-venue training delivery, face-to-face classroom sessions, and visa skills assessments for international cooks and chefs. The company also offers course bundle packages at discounted rates.

Differentiator

Problem solved

Functional benefit

Products and services

• RSA Online (Responsible Service of Alcohol) SITHFAB021 Provide Responsible Service of Alcohol course required for hospitality workers who serve or sell alcohol. Nationally recognised and valid across all Australian states, delivered online 24/7.
• RSG Online Training (Responsible Service of Gambling) Responsible Service of Gambling training for anyone wanting to work in the gambling industry in Queensland, Western Australia, and the Northern Territory. Delivered online.
• RCG NSW (Responsible Conduct of Gambling) SITHGAM022 certification required for gambling venue staff in New South Wales.
• ARCG NSW (Advanced Responsible Conduct of Gambling) Advanced gambling certification for NSW venues requiring senior staff qualifications.
• Food Safety Supervisor Certificate SITSS00069 Food Safety Supervisor certification valid in ACT, NT, QLD, SA, VIC, WA for food service industry professionals required to be the certified food safety supervisor on site.
• Level 1 Food Safety (SITXFSA005) Course covering basic food safety practices valid in ACT, NT, QLD, SA, TAS, VIC, WA.
• Level 2 Food Safety (SITXFSA006) Course covering safe food handling practices for industry professionals requiring advanced food safety competence.
• RMLV (Responsible Management of Licensed Venues) Advanced management certification for licensed venue operators in Queensland, delivered via virtual instructor-led Zoom sessions.
• Licensee Training (LT) Licensed venue management training valid in NSW.
• Advanced Licensee Training (ALT) Advanced training for licensees requiring expanded knowledge of liquor regulations.
• CLO Training (Chief Liquor Officer) Training for designated Chief Liquor Officer roles in licensed venues.
• Gaming Nominee Training (QLD) Training for gaming nominee positions in Queensland licensed venues.
• RGBO (Responsible Gambling Board Oversight) Board oversight training for responsible gambling compliance.
• Board Governance Training Training for board members and directors of clubs and community organisations.
• Hospitality & Tourism Qualifications Nationally recognised certificate and diploma qualifications in hospitality and tourism for career development in the hospitality industry.
• Commercial Cookery Qualifications Certificate and diploma level qualifications for professional cookery and kitchen operations, eligible for visa skills assessment pathways.
• Business Qualifications Nationally recognised business certificates and diplomas for administrative and management roles.
• School-Based Traineeships & Apprenticeships Vocational training programmes for secondary school students and existing hospitality workers combining workplace experience with study, coordinated under CTA's User Choice Skills Assure contract with venue placement.
• In-Venue Training On-site training delivery at client venues for groups of staff, enabling bulk staff compliance training without travel for enterprise clients such as KFC, QT Hotels, and Event Cinemas.
• Face-to-Face Training Traditional classroom-style training sessions delivered by qualified trainers at training centres in Queensland, NSW, and Victoria, particularly for management-level qualifications.
• Online Course Bundles Pre-packaged combinations of courses offered at discounted rates compared to individual purchase, including RSA/RSG bundles.
• Visa Skills Assessment for Cooks and Chefs Skills assessment service for cooks and chefs applying for skilled migration visas to Australia.

Quantifiable outcome

• Trusted by over 250,000 Australian Hospitality Workers
• +1 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Six partnerships are on record, tiered core and minor.

• Skills Assure QueenslandcoreStrategic or Co-development PartnerCTA Training Specialists holds a current Skills Assure contract with Skills Assure Queensland, enabling the coordination and delivery of government-funded training to trainees on a state-wide basis. This partnership allows CTA to access trainee funding and deliver subsidised qualifications.
• KFCminorChannel Partner/ Reseller/ DistributorKFC is listed as a customer/trusted partner of CTA Training Specialists, using CTA's RSA, food safety, and hospitality training programs for staff compliance and development.
• Event CinemasminorChannel Partner/ Reseller/ DistributorEvent Cinemas is listed as a customer/trusted partner using CTA's hospitality compliance training.
• QT Hotels and ResortsminorChannel Partner/ Reseller/ DistributorQT Hotels and Resorts is listed as a customer/trusted partner using CTA's responsible service of alcohol and hospitality training programs.
• Village Roadshow Theme ParksminorChannel Partner/ Reseller/ DistributorVillage Roadshow Theme Parks is listed as a customer/trusted partner using CTA's hospitality and compliance training.
• Taco BellminorChannel Partner/ Reseller/ DistributorTaco Bell is listed as a customer/trusted partner using CTA's food safety and hospitality training programs.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• William Angliss Institute: Specialist Australian VET provider in hospitality, cookery, and tourism with both online and campus delivery; directly comparable in product mix (commercial cookery, hospitality qualifications) and target learner segment.
• Open Colleges: Large private Australian RTO offering online vocational qualifications including hospitality, business, and traineeship programs; comparable in self-serve online delivery model and customer base.
• MEGT (Australian Apprenticeship Support Network): National apprenticeship and traineeship support organisation with Skills Assure contracts; directly competes with CTA on User Choice traineeship coordination and government-funded training delivery.
• Australian Training and Education Centre (ATEC): Private Australian RTO focused on hospitality, cookery, and commercial training; comparable in product mix (RSA, food safety, hospitality qualifications) and target audience.
• Upskilled: Australian private RTO delivering online vocational and traineeship programs; comparable in self-paced online delivery, business/hospitality course portfolio, and enterprise B2B sales.
• Hospitality Training Solutions: Australian RTO specialising in RSA, RSG, food safety, and hospitality training with both online and on-site delivery; highly comparable in product mix and target customers.

Broad incumbents

• TAFE Queensland: Government-run technical and further education provider in Queensland delivering RSA, RSG, food safety, hospitality, and traineeship programs; competes head-on with CTA on individual and enterprise courses in QLD.

Regional players

• ServSafe (National Restaurant Association): Dominant US food safety and alcohol service training and certification program; comparable in content and regulatory-compliance model but serves the North American market, illustrating the global template for the type of training CTA provides.
• AHLEI (American Hotel & Lodging Educational Institute): Hospitality industry certification body offering credentials across hotel operations, food safety, and management; comparable in hospitality-vocational credentialing model but US-focused.

Emerging players

• National Training Services (NTS): Australian RTO offering hospitality, business, and compliance training; smaller-scale competitor with overlapping product portfolio and similar target learner base.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights6 records

Customer concentration

• Xx.com/CTATrainingAU
• Facebookfacebook.com/CTATrainingSpecialists
• LinkedInlinkedin.com/company/ctatrainingspecialists

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CTA Training Specialists