CarStore
CarStore was a UK used car supermarket brand under Evans Halshaw and Pendragon, operating ~18 physical showrooms and an online platform that sold used and nearly-new cars, vans, and aftersales services to individual consumers. The brand ceased trading across all locations between May and August 2024 and customers were redirected to Evans Halshaw dealerships.
- Company typePrivate
- Founded-
- HeadquartersAnnesley, United Kingdom
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
CarStore firmographics
Firmographics- Name
- CarStore
- Legal name
- CarStore
- Website
- https://carstore.com
- Company type
- Private
- Operating status
- Closed
- Headcount range
- 501–1,000 employees
- Short description
- CarStore was a UK used car supermarket brand under Evans Halshaw and Pendragon, operating ~18 physical showrooms and an online platform that sold used and nearly-new cars, vans, and aftersales services to individual consumers. The brand ceased trading across all locations between May and August 2024 and customers were redirected to Evans Halshaw dealerships.
- Ownership category
- akta.pro rank
Where CarStore is headquartered
LocationHeadquarters
- HQ city
- Annesley
- HQ country
- United Kingdom
- HQ region
- Europe
Offices18 records
Markets served
CarStore business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Supply Chain, Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Vehicle Sales: Used car sales through physical dealership showrooms. Revenue generated from the margin between acquisition and retail sale prices of vehicles.
- Vehicle Servicing and MOT: Workshop services including routine servicing, MOT testing, body shop repairs, and SMART repairs for vehicles.
- Finance Products: Vehicle financing arrangements and finance agreements facilitated through the dealership.
- Car Purchase (Sell Your Car): Buying used cars directly from consumers for resale on the forecourt, with payment typically processed the next working day.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Vehicle pricing - individually priced |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
CarStore product offering
Product offeringCore offering
CarStore was a UK pre-owned car supermarket and service center brand, operating physical showrooms and an online platform to sell used vehicles from multiple manufacturers (Audi, BMW, Ford, Hyundai, Kia, Mercedes-Benz, Toyota, Volkswagen, and others). It also offered vehicle servicing, MOT testing, body shop and SMART repairs, car finance, part exchange, motability scheme support, and a sell-your-car purchase service, all operated under the Evans Halshaw dealership network owned by Pendragon. The brand ceased trading in 2024, with customers redirected to Evans Halshaw dealerships for ongoing needs.
Differentiator
Problem solved
Functional benefit
Products and services
- Used Cars Pre-owned passenger vehicles offered for purchase across multiple brands including Audi, BMW, BYD, Ford, Hyundai, Kia, Mercedes-Benz, Toyota, Volkswagen, and others, with nearly-new options and search by make available online.
- Servicing and Care Vehicle maintenance services including full servicing, MOT testing, car body shop repairs, vehicle health checks, SMART repairs, and accident assistance for retail customers.
- Sell Your Car Service allowing customers to sell their existing vehicle to CarStore, with online valuation, no admin fees, and payment processed to the customer's bank account the next working day.
- Car Finance Vehicle financing options arranged through the dealership to help customers purchase new or used cars, with finance agreements between the customer and the finance provider.
- Leasing Vehicle leasing services allowing customers to lease new cars with flexible terms through the dealership.
- Motability Vehicle access scheme for disabled customers, including vehicle adaptations, electric car options, and support through the Motability programme.
- Part Exchange Service allowing customers to trade in their existing vehicle as part payment towards a new or used car purchase.
- Premium Guarantee Extended warranty coverage sold with vehicle purchases, honored at Evans Halshaw dealerships and VAT-approved garages.
- Service Plan Prepaid vehicle servicing package that can be redeemed at any Evans Halshaw dealership, administered in partnership with EMaC.
- Tyre and Alloy Wheel Cover Insurance-style coverage for tyre and alloy wheel damage, provided by Premia Solutions Ltd.
- Minor Damage Repair Cover Coverage for minor vehicle damage repairs, provided by Premia Solutions Ltd.
Companies that use CarStore
Customer profileSegments1 record
Ideal customer profiles1 record
CarStore technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
CarStore competitors and assessment
Company assessmentDirect peers
- Lookers: Major UK franchised dealer group operating new and used vehicle sales, servicing, and aftersales across multiple brands. Comparable to CarStore's multi-brand retail and workshop offering before its closure.
- Cazoo: UK-founded online used car retailer that pursued a supermarket-style used car model before entering administration in 2023. A cautionary comparable showing the structural challenges that contributed to CarStore's own closure.
- Auto Trader UK: UK's leading digital marketplace for new and used vehicles, connecting dealers and private sellers with buyers. Comparable because it underpins the customer-acquisition channel CarStore relied upon for used car leads.
- Marshall Motor Group: UK-based dealer group operating franchised showrooms across multiple marques plus used vehicle centres and aftersales. Closely matches CarStore's multi-brand, multi-service physical retail model.
- Cinch: UK online used car retailer owned by Constellation Automotive Group, offering click-and-collect and home delivery. The closest direct online-led competitor to what CarStore's digital channel aspired to be.
- Inchcape plc: Global automotive distributor and retailer with significant UK presence in new and used vehicle sales. Operates a multi-brand retail and servicing network similar in structure to CarStore's parent-era operations.
- Arnold Clark: One of the UK's largest independent car dealership groups operating multi-brand new and used car sales plus servicing. Directly comparable to CarStore's pre-closure supermarket-style retail and aftersales model across physical showrooms in the UK.
Broad incumbents
- Pendragon plc: Parent company of Evans Halshaw and former owner of the CarStore brand. A diversified UK automotive retailer whose used car supermarket concept (CarStore) was discontinued and consolidated into its Evans Halshaw network.
- Evans Halshaw: Sister brand and direct successor to CarStore within the Pendragon group. Currently absorbing CarStore's customers, inventory and aftersales obligations, making it the most directly comparable ongoing entity to what CarStore used to be.
Emerging players
- Carvana: US-based online used car retailer pioneering used vehicle 'vending machine' fulfilment and home delivery. Comparable to CarStore's used car supermarket concept as an alternative-format disruptor in the used vehicle retail category.
Market position
Customer concentration
CarStore social profiles
Digital presenceCarStore financial estimates
Financial estimateRevenue estimate
Valuation estimate
CarStore leadership team
Management profileNumber of profiles
CarStore funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CarStore M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CarStore
What does CarStore do?
CarStore was a UK pre-owned car supermarket and service center brand, operating physical showrooms and an online platform to sell used vehicles from multiple manufacturers (Audi, BMW, Ford, Hyundai, Kia, Mercedes-Benz, Toyota, Volkswagen, and others). It also offered vehicle servicing, MOT testing, body shop and SMART repairs, car finance, part exchange, motability scheme support, and a sell-your-car purchase service, all operated under the Evans Halshaw dealership network owned by Pendragon. The brand ceased trading in 2024, with customers redirected to Evans Halshaw dealerships for ongoing needs.
Is CarStore a public or private company?
CarStore is a private company. It is classified as corporate owned and is currently closed.
When was CarStore founded?
CarStore was founded in -1. It employs 501 to 1,000 people.
Where is CarStore based?
CarStore is headquartered in Annesley, United Kingdom, in the Europe region.
How does CarStore make money?
Four revenue lines are on record. Vehicle Sales are the primary driver. The others are vehicle Servicing and MOT, finance Products and car Purchase (Sell Your Car).
Who are CarStore's main competitors?
Direct peers on record are Lookers, Cazoo, Auto Trader UK, Marshall Motor Group, Cinch, Inchcape plc and Arnold Clark. Broad incumbents are Pendragon plc and Evans Halshaw. Carvana is listed as an emerging player.
Does CarStore have an API?
No public API is recorded for CarStore.