Bee Cloud Solutions

What Bee Cloud Solutions does

Bee Cloud Solutions (BeeCloud), legally BEE CLOUD SOLUÇÕES LTDA, is a Brazil-based cloud computing services and software firm headquartered in Mogi Mirim, São Paulo, founded in 2005. The company operates as a dual-role Salesforce partner: a certified consulting/SI partner since 2011 and an Independent Software Vendor (ISV) since 2020, distributing proprietary applications through the Salesforce AppExchange. Its services portfolio spans Salesforce CRM implementation and support, custom development, data integration, capability mapping, and AppExchange app deployment for enterprise and mid-market clients in Brazil. Its software portfolio centers on a family of branded apps (beeTalk, beeDocs, beeCalendar, beePhone, beeCep, beeCNPJ, beeSafe, beeAutoConnect) and a ClickSign e-signature integration, all designed to extend Salesforce functionality with omnichannel messaging, document automation, telephony, scheduling, and Brazilian data lookups (CEP/CNPJ).

Underlying technology is built natively on the Salesforce platform (Sales Cloud, Service Cloud, Marketing Cloud, Field Services, CPQ) with integrations to WhatsApp Business API via BSPs (Zendesk Sunshine, Gupshup), IBM Watson for AI chatbots, Google Translate, and HiveHub for AI-powered document workflows. The firm is LGPD-compliant, self-funded (no disclosed external investment), and claims 400+ projects executed for 400+ companies, with a 4.8/5 average rating on AppExchange. Select named customers include Empiricus, JLL, ContaAzul, Wiser Educação, and SEEDCORP. BeeCloud's revenue model combines subscription-based SaaS (beeTalk MAU-based, ClickSign per-organization monthly licensing) with professional services for Salesforce implementation and custom development; pricing is quote-based and not publicly disclosed. Its go-to-market mixes direct enterprise field sales in Brazil with global AppExchange distribution, and the company has expanded its focus into automotive, education, and financial industry verticals, with an AI capability layer built on partner platforms rather than proprietary models.

Name

Bee Cloud Solutions

Legal name

BEE CLOUD SOLUÇÕES LTDA

Website

https://beecloud.com.br

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Bee Cloud Solutions is a Brazilian Salesforce consulting partner and ISV that implements CRM, Marketing Cloud, Service Cloud, and Field Service solutions, and distributes proprietary apps (beeTalk, beeDocs, beeCalendar, beePhone) via the Salesforce AppExchange for enterprise clients.

Ownership category

akta.pro rank

Product category

Salesforce CRM Consulting and AppExchange Applications

SIC

Services-Management Services (8741)

akta.pro primary industry

Customer Service, Support & Contact Center CRM (HDAEAFAC)

akta.pro secondary industries

Marketing Automation, CRM & Lifecycle Messaging (BPAMALAE), Marketing Automation & Campaign Management CRM (HDAEAFAB), CRM Implementation & Systems Integration (BPAFAFAB)

Keywords

• Salesforce consulting services
• AppExchange applications
• CRM implementation services
• Omnichannel messaging platform
• Document automation software

Headquarters

HQ city

Moji-mirim

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscriptions (SaaS): BeeCloud offers applications like beeTalk and ClickSign integration on a subscription basis with monthly billing. The revenue model is based on MAUs (Monthly Active Users) per Organization for beeTalk, with excess usage charged at premium rates. The ClickSign integration is licensed per Organization.
2. Professional Services: Consulting and implementation services for Salesforce CRM solutions, including deployment, data integration, custom development, capability mapping, and ongoing support.
3. AppExchange Applications: Proprietary applications distributed through Salesforce's AppExchange marketplace, including beeTalk, beeCalendar, beeDocs, beePhone, beeCep, beeCNPJ, and beeSafe.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

BeeCloud provides Salesforce CRM consulting, implementation, customization, and integration services for enterprise clients in Brazil, complemented by a suite of proprietary applications (beeTalk, beeDocs, beeCalendar, beePhone, beeCep, beeCNPJ, beeSafe, beeAutoConnect) sold as standalone products on the Salesforce AppExchange marketplace. The company delivers omnichannel customer communication, document automation, telephony, and AI-powered chatbot solutions built natively on the Salesforce platform.

Product overview

BeeCloud is a Salesforce ISV partner and consulting firm offering a suite of proprietary apps (beeTalk, beeCalendar, beeDocs, beePhone, beeCep, beeCNPJ, beeSafe, beeAutoConnect) distributed via Salesforce AppExchange, complemented by implementation and customization services. The product portfolio centers on the Salesforce CRM platform with specialized applications for omnichannel messaging, document processing, telephony, data enrichment, and industry-specific solutions. Services include Salesforce implementation, custom development, data integration, and ongoing platform support.

Differentiator

Problem solved

Functional benefit

Brands

• beeTalk: Aplicativo multicanal integrado ao Salesforce CRM e Salesforce Marketing Cloud para comunicação com clientes via WhatsApp, SMS, WebChat e outros canais.
• beeCalendar
• beeDocs
• beePhone
• beeCep
• beeCNPJ
• beeSafe

Products and services

• beeTalk Multichannel messaging application integrated with Salesforce CRM and Marketing Cloud, enabling omnichannel customer communication via WhatsApp, SMS, WebChat, Facebook Messenger, Instagram, and Telegram. Features include chatbot integration, campaign messaging, Google Translate activation, and blacklist filtering. Licensed based on Monthly Active Users per Organization.
• beeDocs
• beeCalendar Intelligent scheduling application that integrates with Google Calendar or Microsoft Calendar, allowing users to share availability links and book meetings without email exchanges.
• beePhone Integrated telephony solution for Salesforce providing inbound/outbound call management, campaign handling, agent status control, screen pop, call transfer, and Omnichannel integration for sales and telemarketing teams.
• beeCep Address lookup application that automatically fills address information in Salesforce records based on Brazilian CEP codes, improving data quality and team productivity. Includes a mobile version for Salesforce1.
• beeCNPJ Company registration lookup application that queries Brazilian Federal Revenue data to retrieve and validate company registration status based on CNPJ numbers.
• beeSafe E-commerce security and identity solution for digital commerce operations on the Salesforce platform.
• beeAutoConnect Automotive CRM solution accelerating sales ROI through process integration and automation across dealership and manufacturer systems. Demonstrated 29% productivity increase in automotive sales.
• ClickSign Integration for Salesforce Integration application connecting ClickSign electronic signature platform with Salesforce CRM, enabling document signing workflows directly within Salesforce. Licensed per Organization with monthly billing.
• Salesforce CRM Implementation & Support Services Consulting service for Salesforce CRM implementation, administration, workflow configuration, custom development, data integration, capability mapping, and ongoing platform support and maintenance. Includes deployment of AppExchange applications.

Quantifiable outcome

• 90% increase in WhatsApp sales channel interactions
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability14 records

Feature6 records

Partnerships

Five partnerships are on record, tiered strategic and core.

• IBMstrategicTechnology or Integration · 1 January 2022Strategic alliance for AI solutions. IBM Watson integration with beeTalk chatbot for intelligent virtual assistants (e.g., Cris for SEEDCORP).
• Salesforce (ISV)coreOEM/ Whitelabel/ Licensing Partner · 1 January 2020Independent Software Vendor partner developing applications for Salesforce AppExchange. beeTalk was published in 2021.
• SalesforcecoreImplementation/ SI/ Consulting Partner · 1 January 2011Official Salesforce consulting partner since 2011, providing implementation and support services for Salesforce CRM solutions. Became ISV partner in 2020 for app development on AppExchange marketplace.
• WhatsApp BusinesscoreTechnology or IntegrationIntegration with WhatsApp Business API and BSPs (Zendesk Sunshine, Gupshup) for messaging capabilities within beeTalk application.
• Salesforce (Marketing Cloud, Service Cloud, Field Services, CPQ)coreTechnology or IntegrationExpanded portfolio since 2018 to include Marketing Cloud, Field Services, and CPQ solutions alongside core CRM offerings.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/beecloudsolutions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bee Cloud Solutions