Volunteer Healthcare Clinic

What Volunteer Healthcare Clinic does

Volunteer Healthcare Clinic (VHC) is a 501(c)(3) nonprofit primary care clinic headquartered at 4215 Medical Parkway in Austin, Texas, founded in 1966 and operating continuously for 60 years. It serves uninsured children and adults in Travis County with household incomes at or below 200% of the Federal Poverty Level, delivering acute primary care, a Chronic Disease Management program for diabetes and endocrine disorders, pediatric care, women's health clinics, mental/behavioral health support, nutrition counseling, and specialty referrals (dermatology, cardiology, gastroenterology, rheumatology). Services are delivered on-site via daytime clinics (Monday–Thursday), evening clinics (Tuesday and Thursday), and periodically scheduled specialty sessions, designed to accommodate working uninsured adults.

The clinic's technology stack is intentionally lean: an Electronic Medical Records system implemented in 2016, a state-licensed on-site Class A pharmacy dispensing generic medications (no controlled substances), and an on-site lab whose samples are processed by Ascension/Seton Hospital. A staff of 11–50, including an Executive Director, directors of volunteers, patient services, clinical operations, and chronic disease nursing, supplemented by volunteer physicians, pharmacists, and medical students from Dell Medical School, UT School of Nursing, Texas A&M Medical School, and ACC, runs the operation.

VHC generates no fee-for-service revenue from patients (a $10 suggested donation per visit is not required for eligibility). It is funded through a mix of individual donations, corporate matching gifts, foundation grants (notably St. David's Foundation), church and community contributions, in-kind donations exceeding $2.5 million annually from 35+ partner organizations, and a partnership with Central Health (the Travis County Healthcare District). An endowment is held at The Austin Community Foundation. Go-to-market is community-led: word-of-mouth, partner referrals, social media (Facebook), newsletter, and annual fundraising events such as Tuned to Health.

Name

Volunteer Healthcare Clinic

Legal name

Volunteer Healthcare Clinic Inc.

Website

https://volclinic.org

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

11–50 employees

Short description

Volunteer Healthcare Clinic is a 501(c)(3) nonprofit in Austin, Texas, founded in 1966, that provides free primary care, chronic disease management, pharmacy, lab, and specialty services to uninsured Travis County residents at or below 200% of the Federal Poverty Level, funded by donations, grants, and in-kind partner support.

Ownership category

akta.pro rank

Product category

Community Health Clinic Services

NAICS

Ambulatory Health Care Services (621), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB)

akta.pro secondary industry

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

Keywords

• Community health clinic
• Primary care services
• Chronic disease management
• Pharmacy and lab services
• Healthcare for uninsured

Headquarters

HQ city

Austin

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Individual Donations: Tax-deductible charitable contributions from individuals supporting patient care, medical supplies, and clinic operations. Monthly/recurring gifts, one-time donations, and planned gifts are accepted.
2. In-Kind Donations: Valued community partners provide in-kind donations of services exceeding $2.5 million annually, including in-depth laboratory testing, radiology services, and specialty care.
3. Foundation & Corporate Funding: Support from foundations (St. David's Foundation), local businesses, corporations, and churches. Partnership with Central Health, the Travis County Healthcare District strengthens funding base.
4. Patient Donations: A suggested $10 donation is appreciated from patients to support ongoing services, though not required for eligibility.
5. Corporate Matching Gifts: Corporate matching gift programs where employers match employee charitable contributions to amplify donation impact.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

The Volunteer Healthcare Clinic is a nonprofit primary care clinic providing acute and chronic disease management services to uninsured, low-income residents of Travis County, Austin, Texas. Services are delivered at a single Austin facility through daytime and evening clinics, supported by an on-site Class A pharmacy, an on-site laboratory, and a network of specialty care partners. The clinic operates with volunteer medical professionals and is funded by donations, grants, and in-kind community contributions.

Product overview

The Volunteer Healthcare Clinic (VHC) operates as a single-site nonprofit primary care clinic providing integrated healthcare services to uninsured, low-income Travis County residents. The core offering is acute primary care delivered through daytime and evening clinics, supplemented by a Chronic Disease Management Program for diabetes and endocrine disorders. Supporting services include an on-site pharmacy and laboratory, specialty care (dermatology, cardiology, gastroenterology, mental health, nutrition counseling), pediatric care, and women's health clinics. All services are coordinated through the clinic's Austin location, with Electronic Medical Records system supporting patient care.

Differentiator

Problem solved

Functional benefit

Products and services

• Acute Primary Care Services Acute primary care for common conditions including headaches, colds, coughs, allergies, asthma, diabetes, and hypertension, delivered during daytime and evening clinics to uninsured Travis County residents.
• Chronic Disease Management Program Comprehensive care program for patients with diabetes and endocrine disorders, including nutrition counseling, ophthalmology consultations, diabetic foot exams, routine lab testing, medical supplies, and medications. Available Monday evenings by appointment.
• On-site Pharmacy State-licensed Class A pharmacy providing common generic medications prescribed by VHC providers, operating during designated daytime and evening hours. Controlled substances are not dispensed.
• On-site Laboratory Routine lab draws conducted on-site with samples processed by Ascension/Seton Hospital; results reviewed by VHC providers and added to patient medical records.
• Specialty Care Services Periodic specialty consultations in dermatology, cardiology, endocrinology, gastroenterology, rheumatology, and nutrition counseling, offered through partnerships with community medical providers.
• Mental & Behavioral Health Services Psychiatric consultations and medication management for patients with mild depression or anxiety, delivered by appointment. Controlled substances are not prescribed.
• Nutrition Counseling One-on-one registered dietitian consultations for patients at risk for diabetes, hypertension, or weight-related concerns, with personalized healthy eating guidance and follow-up.
• Pediatric Care Acute pediatric care, well-child exams, and sports physicals, including a summer daytime pediatric clinic and an annual Healthy Kids Day event offering school supplies.
• Women's Health (Well Woman Clinics) Two annual Well Woman Clinics in spring and fall offering Pap smears, breast exams, mammogram screenings, and preventive health screenings.
• Social Services Referrals Staff-assisted referrals connecting patients to additional health, human services, and community resources.

Quantifiable outcome

• Over $2.5 million in annual in-kind donations from community partners
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

21 partnerships are on record, tiered core, major and supporting.

• Ascension Seton / Seton HospitalcoreTechnology or IntegrationImaging and diagnostic testing services partner. Lab samples processed by Ascension/Seton Hospital. Pharmacist services provided. Imaging and radiology services extend diagnostic capabilities.
• Dell Medical SchoolmajorStrategic or Co-development PartnerDermatology services provided through medical school residents/instructors. Gastroenterologist Dr. Tom McHorse serves on board providing specialty care.
• Clinical Pathology LaboratoriesmajorTechnology or IntegrationProvides in-depth laboratory testing services as part of community partnership network extending diagnostic capabilities.
• Community CaremajorStrategic or Co-development PartnerHealthcare partner providing specialty care and services. Retired physician Alina Ramos from Community Care serves on board.
• Austin Public HealthmajorStrategic or Co-development PartnerImmunization services partner. Flu Busters collaboration for flu vaccination clinics. Women's health support services.
• UT School of NursingsupportingStrategic or Co-development PartnerEducation and workforce partner providing nursing students for training and clinical experience at the clinic.
• Texas A&M Medical School (Round Rock)supportingStrategic or Co-development PartnerMedical school partnership providing future physicians training opportunities while expanding clinic capacity.
• ACC Nursing ProgramsupportingStrategic or Co-development PartnerAustin Community College nursing program partnership for student clinical rotations and workforce development.
• Sanova DermatologysupportingStrategic or Co-development PartnerSpecialty care partner providing dermatology services to clinic patients.
• Southwest Skin & VeinsupportingStrategic or Co-development PartnerSpecialty care partner providing dermatology and skin services.
• Austin Retina AssociatessupportingStrategic or Co-development PartnerSpecialty vision care partner providing retina services.
• Central Texas Retina & VitreoussupportingStrategic or Co-development PartnerSpecialty retina care partner.
• Retinal Consultants of AustinsupportingStrategic or Co-development PartnerSpecialty retina care partner.
• Austin Family VisionsupportingStrategic or Co-development PartnerVision care partner providing eye care services.
• Samaritan Health MinistriessupportingStrategic or Co-development PartnerHealthcare partner providing immunizations, women's health, and mental/behavioral health services.
• WalgreenssupportingStrategic or Co-development PartnerImmunization services partner for flu and other vaccinations.
• UT School of Pharmacy & HEBsupportingStrategic or Co-development PartnerPharmacy education partnership providing pharmacy students and pharmaceutical support.
• El Buen SamaritanosupportingStrategic or Co-development PartnerCommunity education and workforce partner serving Latino community.
• Manos de CristosupportingStrategic or Co-development PartnerDental services referral partner for patients needing dental care.
• Lone Star Circle of CaresupportingStrategic or Co-development PartnerFederally Qualified Health Center partner providing dental and other health services.
• North Central Health Center DentalsupportingStrategic or Co-development PartnerDental services partner for patient referrals.

Scale indicators4 records

Recent moves11 records

Expansion highlights4 records

Regional players

• Remote Area Medical: Operates large-scale free pop-up clinics in underserved U.S. regions using volunteer clinicians — shares the volunteer-driven, free-care ethos though delivered via mobile events rather than a fixed site.

Direct peers

• Lone Star Circle of Care: Central Texas FQHC delivering primary care, dental, and behavioral health on sliding-fee scales — overlapping patient population and operating geography.
• People's Community Clinic: Long-standing Austin nonprofit primary care clinic serving low-income and uninsured residents with sliding-fee services — directly comparable mission and population to VHC.
• CommUnityCare Health Centers: Federally Qualified Health Center network serving Travis County uninsured and underinsured residents with primary care, pharmacy, and specialty services — VHC's closest direct safety-net peer in Austin.
• Samaritan Health Ministries: Faith-based nonprofit clinic serving uninsured Cedar Park/Leander-area residents with primary care and specialty referrals — comparable volunteer-driven safety-net model.

Broad incumbents

• Volunteers in Medicine Institute: National network that incubates and supports free clinics using volunteer clinicians; represents the broader operating model VHC exemplifies and aggregates many peer clinics nationwide.
• National Association of Free & Charitable Clinics: Trade association for 1,400+ free and charitable clinics across the U.S.; VHC sits within this peer set and shares operating model, regulatory positioning, and funding sources.

Emerging players

• El Buen Samaritano Episcopal Mission: Austin-based nonprofit serving the Latino community with health, education, and social services — overlapping target population and partnership network with VHC.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/VolunteerHealthcareClinic
• Xx.com/volclinic
• LinkedInlinkedin.com/company/volunteer-healthcare-clinic

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Volunteer Healthcare Clinic