ChesPenn Health Services

What ChesPenn Health Services does

ChesPenn Health Services is a private, non-profit Federally Qualified Health Center (FQHC) founded in 1973 as the Children's Clinic of Chester and Vicinity and rebranded in 1982. Headquartered administratively in Eddystone, Pennsylvania, it operates two primary clinical sites — the Center for Family Health at Eastside in Chester and the Center for Family Health at Upper Darby — serving medically underserved populations across Delaware County and Chester County, Pennsylvania. The organization delivers integrated primary medical care (adult, pediatric, women's health, prenatal/OB-GYN), dental care, behavioral health, social services, health education, an in-house pharmacy, clinical pharmacist services, and chiropractic care, all under a Patient Centered Medical Home model with NCQA recognition and FTCA malpractice protection.

The underlying technology stack centers on integrated electronic health records and an online Patient Portal supporting billing, appointment requests, health information access, and medical forms. ChesPenn has developed at least one proprietary clinical protocol — a low-dose CT lung cancer screening workflow co-developed with Crozer Health Family Medicine Residents — that produced a roughly 400% increase in screening orders in 2023. The patient portal and clinical protocols are operational differentiators, but the platform is conventional for the FQHC sector and contains no disclosed AI/ML capabilities.

ChesPenn's revenue model blends fee-for-service patient revenue (Medicaid, CHIP, Medicare, private insurance), a sliding fee scale for uninsured patients based on income and family size, federal FQHC grants from HRSA, and philanthropic fundraising (United Way, individual donations, corporate matching, legacy gifts, events). Go-to-market relies on community-led outreach, partnerships with regional healthcare providers, direct-to-consumer scheduling via phone and patient portal, and community events such as health fairs and voter registration drives. Patient segments span children and adolescents, adults and families, women (prenatal and reproductive health), dental patients, and uninsured/underinsured populations, with horizontal segmentation across these use cases.

Name

ChesPenn Health Services

Legal name

ChesPenn Health Services

Website

https://chespenn.org

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

51–100 employees

Short description

ChesPenn Health Services is a non-profit Federally Qualified Health Center founded in 1973, operating two clinical sites in Delaware and Chester Counties, Pennsylvania, delivering integrated medical, dental, behavioral health, pharmacy, and social services to medically underserved patients regardless of insurance status or ability to pay.

Ownership category

akta.pro rank

Product category

Community Health Services (Federally Qualified Health Center)

NAICS

Offices of Physicians (62111), Offices of Physicians, Mental Health Specialists (621112), Other Individual and Family Services (62419)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Public/County Primary Care Clinics (HLAFAGAI)

akta.pro secondary industry

Integrated Primary Care in Behavioral Health Settings (HLAFAGAM)

Keywords

• Community health services
• Primary medical care
• Dental care services
• Behavioral health support
• Social services navigation

Headquarters

HQ city

Delaware Water Gap

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Patient Service Revenue: Fee-for-service revenue from patient visits covered by Medicaid, CHIP, Medicare, and private insurance. Co-payments collected at time of service.
2. Sliding Fee Scale Program: For uninsured patients, services are provided on a sliding fee scale based on income and family size, ensuring access regardless of ability to pay.
3. Federal FQHC Grants: Federally Qualified Health Center designation provides access to federal grants and enhanced reimbursement rates through HRSA Bureau of Primary Health Care.
4. Donations and Fundraising: Individual donations, corporate matching gifts, United Way contributions, legacy gifts, and event-based fundraising such as Pints With a Purpose.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

ChesPenn Health Services is a Federally Qualified Health Center delivering integrated medical, dental, behavioral health, and social services to families and individuals across Delaware and Chester Counties, Pennsylvania. Care is provided through two clinical locations (Center for Family Health at Eastside and Center for Family Health at Upper Darby), supported by an in-house pharmacy, clinical pharmacist services, health education, and a patient portal. Services are offered on a sliding fee scale and regardless of insurance or ability to pay.

Product overview

ChesPenn Health Services is a Federally Qualified Health Center (FQHC) providing comprehensive, integrated healthcare services through multiple service lines. The organization operates a unified care model offering Medical Care Services (adult primary care, pediatric primary care, women's health, and prenatal/OB/GYN), Dental Care Services, Behavioral Health Care, and support services including Health Education Programs, Social Services, an In-House Pharmacy, Clinical Pharmacist Services, and Chiropractic Services. All services are delivered at two locations (Center for Family Health at Eastside and Center for Family Health at Upper Darby) with a focus on accessible, patient-centered care regardless of ability to pay. The organization also provides a Patient Portal for digital access to health information and appointments.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Care Services Primary medical care for adults, children, and families including preventive care, health screenings, immunizations, chronic disease management (diabetes, hypertension, asthma), STD/HIV testing and treatment (Eastside only), and HIV primary care (Eastside only). Includes same-day and walk-in appointment availability for urgent care needs.
• Dental Care Services Primary dental health services for adults and children including examinations, diagnostic x-rays, cleanings, fillings, crowns, sealants, fluoride treatments, periodontal therapies, and partial/full dentures, with wheelchair-accessible dental treatment.
• Behavioral Health Care Integrated behavioral health services for current ChesPenn patients providing short-term support for depression, anxiety, and chronic disease management, with referrals for more severe diagnoses.
• Prenatal and OB/GYN Care Prenatal care, OB/GYN services, voluntary family planning, pregnancy testing, postpartum follow-up, women's annual gynecological exams, and cervical/breast cancer screenings for women of reproductive age.
• Health Education and Community Programs Community health education including preventive education, screenings, one-on-one counseling, smoking cessation programs, hypertension management support with self-measured blood pressure monitoring, and outreach events such as health fairs.
• Social Services Navigation Information and referral support for housing, employment, food insecurity, and domestic violence; PA Medicaid and PA Health Insurance Marketplace enrollment assistance; Community Health Worker services.
• In-House Pharmacy Services Convenient on-site access to affordable medications working closely with care teams, including clinical pharmacist collaboration for medication therapy optimization in hypertension, Type 2 diabetes, asthma/COPD, weight management, smoking cessation, and medication therapy management.
• Chiropractic Services Chiropractic care for musculoskeletal health, pain relief, and improved mobility using non-invasive, patient-centered treatment.
• Low-Dose CT Lung Cancer Screening Program Protocol-based low-dose CT screening program enabling primary care providers to determine which patients should receive LDCT scans; partnered with Ride Hard Breathe Easy for grant funding covering scans for uninsured patients.
• Patient Portal Online portal enabling patients to review and pay billing statements, request appointments, research health topics, review personal health information, complete and update medical forms, and update profile and contact information.

Quantifiable outcome

• 400% increase in lung cancer screening orders in 2023 compared to 2022 through new LDCT protocol
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Crozer HealthcoreStrategic or Co-development Partner · 1 January 2023Joint initiative with Crozer Health Family Medicine Residents to develop and implement low-dose CT lung cancer screening protocol. Residents Dr. Brandon Twombly and Dr. Paras Shah collaborated with ChesPenn CMO on protocol that increased screening orders by 400%.
• Crozer Keystone Family Residency ProgramcoreStrategic or Co-development Partner · 1 January 2009Collaboration to open the Center for Family Health at Upper Darby in 2009. Family medicine residents rotate through the facility, providing care while training. Continued partnership on lung cancer screening initiatives and other health programs.
• Making a Change GroupminorGTM or Marketing PartnerCommunity organization supporting youth empowerment and digital learning. ChesPenn donated laptops to support their programs, strengthening community ties.
• Delaware Valley Children's CharitiesminorGTM or Marketing PartnerPartnership for annual Holiday Gift Drive benefiting Chester pediatric patients whose families cannot afford holiday gifts. Gifts are collected and distributed through ChesPenn to patient families.
• Manna of PhiladelphiacoreStrategic or Co-development PartnerCatalyst Program partnership to improve outcomes for patients with diabetes through coordinated care and nutrition support.
• Crozer Health (Breast and Cervical Cancer Program)coreStrategic or Co-development PartnerPartnership for Breast and Cervical Cancer Early Detection Program to improve screening rates and outcomes for ChesPenn patients.
• Reach Out and ReadminorGTM or Marketing PartnerNational early literacy program that provides books to young children (6 months - 5 years) during well child visits with pediatrician or family medicine provider to encourage parent-child reading and language development.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Greater Philadelphia Health Action: Federally Qualified Health Center operating multiple community health centers in the greater Philadelphia region, providing integrated medical, dental, and behavioral health services to underserved populations—directly comparable to ChesPenn's FQHC model and service mix.
• Spectrum Health Services: Philadelphia-based FQHC offering primary medical, dental, and behavioral health care on a sliding fee scale to underserved populations; closely matches ChesPenn's service model, target demographic, and FQHC regulatory structure.
• Delaware Valley Community Health: Federally Qualified Health Center serving Philadelphia and surrounding counties with primary medical, dental, and behavioral health services—operating in the same regional market and serving similar underserved populations as ChesPenn.
• Family Practice & Counseling Network: Philadelphia-based FQHC network providing primary care, behavioral health, and social services across multiple locations; comparable integrated care model and patient-centered medical home approach to ChesPenn.
• Philadelphia FIGHT Community Health Centers: Federally Qualified Health Center providing primary care, HIV specialty services, and behavioral health in Philadelphia; comparable FQHC structure and integrated care delivery model to ChesPenn.

Broad incumbents

• Public Health Management Corporation: Large non-profit public health organization operating multiple health centers and social service programs across Pennsylvania; broader portfolio than ChesPenn but overlapping in primary care, behavioral health, and social services to underserved populations.
• Crozer Health: Regional health system and strategic partner of ChesPenn, providing hospital-based services and a family medicine residency program that staffs ChesPenn's Upper Darby site; broader incumbent whose financial health directly impacts ChesPenn's operations.
• Penn Medicine: Major academic health system serving the greater Philadelphia region; competes for primary care patients and is a broader incumbent in the same market, though not focused on the FQHC underserved demographic.

Regional players

• Community Health Net: Federally Qualified Health Center serving Erie, Pennsylvania with primary medical, dental, and behavioral health services; comparable FQHC model but operating in a different region of Pennsylvania than ChesPenn.

Others

• National Association of Community Health Centers: National industry association representing FQHCs and providing advocacy, training, and operational support to community health centers including ChesPenn; ecosystem participant rather than a competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles24 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ChesPenn Health Services