The Best Connection
- Company typePrivate
- Founded1991
- HeadquartersBromsgrove, United Kingdom
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
The Best Connection firmographics
Firmographics- Name
- The Best Connection
- Legal name
- The Best Connection Group Limited
- Website
- https://thebestconnection.co.uk
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
The Best Connection industry classification
Industry- Product category
- Temporary Staffing Services
- NAICS
- Temporary Help Services (56132), Employment Placement Agencies (561311)
- SIC
- Services-Employment Agencies (7361)
- akta.pro primary industry
- National Generalist Staffing Firms (BPACACAI)
Keywords
Where The Best Connection is headquartered
LocationHeadquarters
- HQ city
- Bromsgrove
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
The Best Connection business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Temporary Staffing Placement Fees: The company acts as an Employment Business, placing temporary workers with client organisations and charging for recruitment and staffing services. Revenue generated from marking up worker hourly rates.
- Permanent Placement Services: Some clients have converted temporary workers to permanent positions, suggesting permanent placement fees may also be charged.
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
The Best Connection product offering
Product offeringCore offering
The Best Connection operates as an Employment Business placing temporary workers with UK client organisations across 14 job sectors including driving, warehouse and logistics, retail, manufacturing, cleaning, care, and catering. Services are delivered through four solution tiers (Branch, Central Managed, Key Account, Onsite) supported by a worker database of 50,000+ pre-vetted candidates and an 80+ branch network providing local recruitment with national reach. Specialist recruitment is offered through Aviation Connection and Care Connection sub-brands, with weekly Friday payroll via BACS for all placed workers.
Product overview
The Best Connection operates as a temporary staffing and recruitment agency platform offering a suite of workforce solutions. The core offering centers on connecting employers with temporary workers across multiple UK sectors. The product portfolio includes: the My Best Connection worker portal providing 24/7 access to payslips and personal management; four staffing solution tiers (Branch Solutions, Central Managed Solutions, Key Account Solutions, and Onsite Solutions) providing scalable recruitment services from local to enterprise level; Perks at Work benefit platform with discounts and training; and the Workforce Hub providing compliance and regulatory guidance. Specialized divisions include Aviation Connection and Care Connection for sector-specific recruitment. The company also offers its own Ofsted 'Outstanding' rated apprenticeship programme for developing recruitment talent.
Differentiator
Problem solved
Functional benefit
Products and services
- Branch Solutions Recruitment solutions managed entirely by dedicated recruitment consultants at local TBC branches, providing fast, flexible, and reliable supply of local temporary workers for SMB and regional employers across the UK.
- Central Managed Solutions Centrally coordinated recruitment service featuring a dedicated Account Manager supported by a network of local branch recruitment consultants, designed for multi-site organisations requiring consistent temporary staffing across geographies.
- Key Account Solutions Managed account service coordinating spend and activity across all client locations through a dedicated Account Manager supported by local branch recruitment, providing higher levels of reporting and accountability for large enterprise clients.
- Onsite Solutions Total workforce management with fully integrated planning, implementation, management, and review — including 24/7 support and a managed onsite recruitment facility — for large-scale, high-volume temporary labour operations.
- Aviation Connection Specialist recruitment division providing temporary and permanent staffing solutions for the UK aviation sector.
- Care Connection Specialist recruitment division providing care-sector staffing solutions, consolidated from Bailey Care Services and rebranded under The Best Connection in 2023.
- My Best Connection Portal Personal worker portal providing 24/7 access for temporary workers to view payslips, update personal details, submit timesheets, and stay connected with their local branch.
- Recruiter Level 3 Apprenticeship Ofsted 'Outstanding' apprenticeship programme providing a nationally recognised qualification equipping candidates with the skills, knowledge, and behaviours needed to succeed in the recruitment industry.
Quantifiable outcome
- Weekly payroll processed every Friday for all temporary workers
- +2 more outcomes
Companies that use The Best Connection
Customer profileNamed customers23 records
Segments3 records
Ideal customer profiles3 records
The Best Connection technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
The Best Connection partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- GroundworkcoreNational charity partnership for 2026 supporting community-led environmental and employability projects, volunteering opportunities and fundraising activity delivered through the branch network. Groundwork is a leading environmental and community charity dedicated to creating greener, stronger and more resilient communities across the UK.
- Lyreco UK & IrelandminorSustainability partnership providing eco-friendly products including FSC-certified paper and PPE designed to meet diverse workforce needs. Lyreco supports The Best Connection's carbon and waste reduction goals through renewable energy and expanding electric delivery fleet.
- Howden UK Brokers LimitedcoreThe Best Connection Group Limited is an Appointed Representative of Howden UK Brokers Limited (FCA register number 307663). Howden provides regulatory and insurance oversight as the principal firm.
- Recruitment and Employment Confederation (REC)coreLong-standing member of the REC, the leading professional body for UK recruitment agencies. Benefits include professional accreditation for employees and access to industry resources.
- Association of Labour Providers (ALP)coreMember of ALP representing labour providers in the UK, supporting ethical recruitment standards.
- Stronger TogethercoreLong-standing member of Stronger Together network committed to ethical recruitment, worker protection and tackling modern slavery.
Scale indicators8 records
Recent moves7 records
Expansion highlights5 records
The Best Connection competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
The Best Connection social profiles
Digital presenceThe Best Connection compliance and trust
Trust signalCompliance8 records
The Best Connection financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Best Connection leadership team
Management profileNumber of profiles
Profiles5 records
The Best Connection subsidiaries and ownership
Company hierarchySubsidiaries2 records
The Best Connection funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Best Connection M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Best Connection
What does The Best Connection do?
The Best Connection operates as an Employment Business placing temporary workers with UK client organisations across 14 job sectors including driving, warehouse and logistics, retail, manufacturing, cleaning, care, and catering. Services are delivered through four solution tiers (Branch, Central Managed, Key Account, Onsite) supported by a worker database of 50,000+ pre-vetted candidates and an 80+ branch network providing local recruitment with national reach. Specialist recruitment is offered through Aviation Connection and Care Connection sub-brands, with weekly Friday payroll via BACS for all placed workers.
Is The Best Connection a public or private company?
The Best Connection is a private company. It is classified as management employee owned and is currently operating.
When was The Best Connection founded?
The Best Connection was founded in 1991. It employs 501 to 1,000 people.
Where is The Best Connection based?
The Best Connection is headquartered in Bromsgrove, United Kingdom, in the Europe region.
How does The Best Connection make money?
Two revenue lines are on record. Temporary Staffing Placement Fees are the primary driver. The others are permanent Placement Services.
Does The Best Connection have an API?
No public API is recorded for The Best Connection.
What industry is The Best Connection in?
The Best Connection's product category is Temporary Staffing Services. Its primary akta.pro industry code is BPACACAI, National Generalist Staffing Firms. Its NAICS code is 56132 and its SIC code is 7361.