What Caja de ANDE does

Caja de ANDE is a Costa Rican closed financial cooperative founded in 1944, headquartered in San José, providing banking, savings, lending, card, insurance, and assistance services exclusively to its shareholder-members (accionistas) — typically employees of affiliated organizations, pensioners, and their immediate family members. Its core product set spans personal, vehicle, housing, and economic development loans; credit cards (Tarjeta Dorada and Tarjeta Internacional) and debit cards; savings instruments including Ahorro Vacacional, Escolar, and Navideño; a Comercializadora de Seguros insurance brokerage; and the Caja de ANDE Asistencia health and family assistance programs. Underlying technology comprises a multi-channel digital platform — Web Banking (Caja de ANDE Digital), a mobile app (Caja de ANDE Móvil) for iOS and Android, automated phone banking (CajaTel), WhatsApp Banking, digital signature (Firma Digital), and Costa Rica's national SINPE Móvil payments integration — alongside a branch network across all seven Costa Rican provinces.

The cooperative generates revenue primarily through loan interest income (personal, housing, vehicle, economic development), interest-rate spread between savings and lending, card fees and commissions (annual fees, transactions, late fees, loyalty point penalties), deposit account fees, and affiliate referral commissions from the insurance brokerage. Go-to-market is relationship-led within the closed shareholder base, with acquisition driven by membership eligibility through affiliated organizations and retention reinforced by loyalty programs, a merchant discount network (Beneficios), and ESG positioning (Carbon Neutral, Bandera Azul Ecológica, Empresa Verde). Pricing is personalized based on credit profile, with disclosed reference points such as a 7% annual fixed rate on housing loans and health assistance subscriptions starting at ₡3,120 per person per month. The institution is privately held by its members, operates a public bond issuance program (Emisión de Bonos), and publishes audited consolidated and quarterly financial statements.

The business is supported by approximately 101-250 employees, a wholly-owned insurance distribution subsidiary (Comercializadora de Seguros), and partnerships with national payment-processing banks (Banco Nacional, Banco de Costa Rica, Banco Popular) plus 20+ named merchant discount partners. There are no disclosed acquisitions, funding rounds, or geographic expansion plans; growth is being pursued through digital channel investment (cloud, data analytics hiring), ecosystem expansion via the Beneficios merchant network, and ESG/sustainability positioning rather than market or geographic expansion.

Name

Caja de ANDE

Legal name

Caja de ANDE

Website

https://cajadeande.fi.cr

Company type

Private

Founded year

1944

Operating status

Operating

Headcount range

101–250 employees

Short description

Caja de ANDE is a Costa Rican closed financial cooperative, founded in 1944 and headquartered in San José, that provides banking, lending, savings, card, insurance, and health-assistance services exclusively to its shareholder-members — primarily employees of affiliated organizations, pensioners, and their families — across all seven Costa Rican provinces and through multi-channel digital banking.

Ownership category

akta.pro rank

Headquarters

HQ city

San José

HQ country

Costa Rica

HQ region

Latin America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Loan Interest Income: Interest income from personal loans, housing loans, vehicle loans, and economic development loans. Primary revenue stream for the financial cooperative.
2. Card Fees and Commissions: Annual fees, transaction fees, and commissions from credit and debit cards including late payment fees and point redemption penalties
3. Insurance Distribution (Comercializadora de Seguros): Commission revenue from insurance product distribution including health, life, and travel insurance through Caja de ANDE Seguros
4. Deposit Account Fees: Fees associated with deposit accounts and salary deposit services
5. Savings Interest Spread: Interest rate spread between savings deposit rates and loan interest rates

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels10 records

Core offering

Caja de ANDE is a Costa Rican closed financial cooperative (caja de ahorro y crédito) that provides savings accounts, personal/housing/vehicle/economic development loans, credit and debit cards, insurance brokerage, and digital banking services exclusively to its shareholder members. Members include employees of affiliated organizations, pensioners, and their immediate family members. The institution is funded through member deposits and operates across Costa Rica via branches and digital channels.

Product overview

Caja de ANDE is a Costa Rican financial institution (a caja de animación y desarrollo económico) that operates as a closed savings and credit cooperative exclusively for its shareholders. Its product portfolio is organized into a unified banking platform supplemented by digital channels, loan products, savings instruments, card services, and assistance programs. The core lending suite includes Préstamos Personales, Préstamo Vehículo, Préstamos de Desarrollo Económico, and Préstamos de Vivienda (with sub-products such as Bienes Inmuebles, Hipotecario Alternativo, and Ampliación de Tope). The card portfolio comprises Tarjetas de Crédito (including the Tarjeta Dorada and Tarjeta Internacional) and the Tarjeta de Débito, both supported by a loyalty and point redemption program. Savings products include multiple-purpose savings and specialized instruments such as Ahorro Vacacional, Ahorro Escolar, and Ahorro Navideño. Digital access is provided through Caja de ANDE Móvil (mobile app), Caja de ANDE Digital (web banking), CajaTel (telephone banking), Firma Digital (digital signature), WhatsApp Banking, and SINPE Móvil (national mobile payments). Additional services include a Comercializadora de Seguros (insurance brokerage), Caja de ANDE Asistencia (health and family assistance programs), Bienes Adjudicados (foreclosed property sales), a Calculadora Financiera, and the Academia de Salud Financiera (financial health education platform). A merchant benefits program (beneficios.cajadeande.fi.cr) offers cardholder discounts across categories including food, health, vehicles, education, and travel.

Differentiator

Problem solved

Functional benefit

Brands

• Caja de ANDE Digital: Digital banking services platform providing online financial services to shareholders
• CajaTel
• Caja de ANDE Móvil
• Caja de ANDE Asistencia

Products and services

• Préstamos Personales (Personal Loans) Personal loans for shareholders covering general financial needs, with multiple sub-types (Personal Básico Variable, Especial, Estudios, Jubilatorio, Salud) and rates determined by customer credit profile.
• Préstamo Vehículo (Vehicle Loans) Financing for the purchase of new and used vehicles, available exclusively to Caja de ANDE shareholders.
• Préstamos de Desarrollo Económico (Economic Development Loans) Loans supporting shareholder business ventures and personal economic development activities.
• Préstamos de Vivienda (Housing Loans) Housing loans at a 7% annual fixed interest rate with 20-year terms and free appraisal, including sub-products such as Bienes Inmuebles (real estate) and Hipotecario Alternativo (alternative mortgage), with financing up to 100% of property value.
• Tarjetas de Crédito (Credit Cards) Credit cards (Tarjeta Dorada and Tarjeta Internacional) with loyalty point redemption, Tasa Cero (zero-rate) promotions, and partner merchant discounts for shareholder cardholders.
• Tarjeta de Débito (Debit Card) Debit card linked to shareholder accounts for ATM withdrawals and point-of-sale purchases, with PIN management through Caja de ANDE Móvil.
• Ahorro Vacacional (Vacation Savings) Dedicated savings account for shareholders to accumulate funds for holiday/vacation expenses.
• Ahorro Escolar (School Savings) Dedicated savings account for shareholders to accumulate funds for school and educational expenses.
• Ahorro Navideño (Christmas Savings) Dedicated savings account for shareholders to accumulate funds for end-of-year holiday season expenses.
• Caja de ANDE Móvil (Mobile Banking App) Mobile banking application for iOS and Android that allows shareholders to manage accounts, perform transactions, change card PIN, activate SINPE Móvil, and access financial services securely.
• Caja de ANDE Digital (Web Banking) Online banking platform providing shareholders with 24/7 account management, transactions, SINPE Móvil activation, loan pre-solicitation, and card management.
• CajaTel (Automated Telephone Banking) Automated telephone banking system allowing shareholders to perform balance inquiries and basic transactions via phone using a personal access code.
• SINPE Móvil Mobile payment service integrated with Costa Rica's national SINPE Móvil platform, allowing shareholders to send and receive instant fund transfers via registered phone number.
• Firma Digital (Digital Signature) Digital signature service enabling shareholders to electronically sign documents and contracts remotely.
• Comercializadora de Seguros (Insurance Brokerage) Insurance brokerage distributing travel, health, life and other insurance products to shareholders through wholly-owned subsidiary Caja de ANDE Seguros.
• Caja de ANDE Asistencia (Assistance Programs) Subscription assistance programs for cardholders including Family Assistance, Edad de Oro (Golden Age), Health Assistance, and Health Premium, providing medical, emergency, and transport services with monthly fees starting from ₡3,120 per person for group coverage.
• Bienes Adjudicados (Foreclosed Properties) Foreclosed and adjudicated residential properties and land available for purchase by shareholders, listed across all seven provinces of Costa Rica.

Quantifiable outcome

• Environmental certifications achieved: Carbon Neutral, Bandera Azul Ecológica, Empresa Verde, Empresa Libre de Humo, and Produccion Mas Limpia Agreement
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature6 records

Partnerships

20 partnerships are on record, tiered minor and core.

• EMOTION (Automotive Services)minorGTM or Marketing PartnerAutomotive service partner offering 50% discount on services and 10% on tires to Caja de ANDE cardholders across multiple locations in Costa Rica including San Pedro, Guápiles, Liberia, and Pérez Zeledón.
• SOPORTE VITAL DE COSTA RICAminorGTM or Marketing PartnerMedical emergency services partner offering 24/7 emergency medical attention and up to 50% discount on medical transport for Caja de ANDE cardholders with special group pricing.
• CLÍNICA DENTAL ESTÉTICAminorGTM or Marketing PartnerDental clinic partner offering 50% discount on dental cleaning and 25% on resin restorations, plus 2x1 whitening promotion for Caja de ANDE cardholders.
• SONRISA PARA TODOSminorGTM or Marketing PartnerDental services partner offering 50% discount on dental tomography and panoramic radiography, and 10% on dental treatments for Caja de ANDE cardholders.
• CLÍNICA DENTAL DR. GABRIEL SALINASminorGTM or Marketing PartnerDental clinic partner offering up to 40% discount on home whitening with trays, 30% on cleanings and resin restorations, and 30% on LED whitening treatments.
• LABORATORIOS PÁEZminorGTM or Marketing PartnerClinical laboratory partner offering 30% discount on laboratory analyses for Caja de ANDE cardholders with multiple branch locations.
• ÓPTICA CB GOLFITOminorGTM or Marketing PartnerOptical services partner offering 25% discount on eye studies (tonometry, corneal topography, tear studies) and 10% on frames and lenses.
• HOTEL MONTE CAMPANAminorGTM or Marketing PartnerHospitality partner offering 20% discount on membership and 10% on day passes for Caja de ANDE cardholders at their Heredia mountain location.
• UNIVERSIDAD FUNDEPOS ALMA MATERminorGTM or Marketing PartnerEducational institution partner offering up to 40% discount on master's courses, 35% on technical courses, and 30% on bachelor's and licentiate courses for Caja de ANDE cardholders.
• HIPERMERCADO SHOPPERSminorGTM or Marketing PartnerSupermarket partner offering 15% discount on general merchandise, 5% on groceries, and 20% on personal care products for Caja de ANDE cardholders.
• ÓPTICA KRYSTALminorGTM or Marketing PartnerOptical services partner offering up to 30% discount on frames and lenses combination purchases for Caja de ANDE cardholders.
• AROS Y LLANTAS ESCAZÚminorGTM or Marketing PartnerTire and wheel partner offering up to 20% discount on purchases over ₡100,000 for Caja de ANDE cardholders.
• Banco Nacional de Costa RicacoreOthersNational bank partner for loan payment processing through current account 114125-8 and IBAN CR15015100010011141257.
• Banco de Costa RicacoreOthersNational bank partner for loan payment processing through current account 102255-5 and IBAN CR33015201001010225553.
• Banco PopularcoreOthersNational bank partner for loan payment processing through current account 010-05110217638 and IBAN CR30016101005110217638.
• DOLLAR RENT A CARminorGTM or Marketing PartnerCar rental partner offering 35% discount on seasonal rates and 20% on rack rates year-round for Caja de ANDE cardholders nationwide.
• HERTZ RENT A CARminorGTM or Marketing PartnerCar rental partner offering 35% discount on time and mileage rates with free additional driver for Caja de ANDE cardholders.
• ECONOMY RENT A CARminorGTM or Marketing PartnerCar rental partner offering 20% discount across all offices nationwide for Caja de ANDE cardholders.
• ACADEMIA DE FORMACIÓN TÉCNICA AFTminorGTM or Marketing PartnerTechnical training academy partner offering up to 70% discount on enrollment and 50% on monthly fees with free materials for Caja de ANDE cardholders.
• UNIVERSIDAD LA SALLEminorGTM or Marketing PartnerUniversity partner offering 30% discount on enrollment for degrees, licentiate, and master's programs for Caja de ANDE cardholders.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Banco Popular y de Desarrollo Comunal: Costa Rican state-affiliated cooperative bank serving public-sector workers and serving a near-identical closed-membership cooperative mission. Operates deposit-taking, lending, cards, and digital banking — directly overlapping Caja de ANDE on product mix, customer archetype (public-sector employees), and cooperative governance.
• Coopeservidores R.L. Costa Rican financial cooperative offering savings, loans, credit cards, and digital banking to a defined membership base. Closely comparable to Caja de ANDE in business model, product breadth, and member-only distribution.
• Coopenae R.L. Costa Rican cooperative serving professional and institutional groups with savings, loans, and investment products. Comparable as a peer closed-membership financial cooperative operating under the same Costa Rican cooperative regulatory framework as Caja de ANDE.
• Coocique R.L. Costa Rican cooperative based in Guanacaste offering savings, credit, and card products to its members. Comparable to Caja de ANDE in cooperative structure, product portfolio, and member-driven governance.
• Coopealianza R.L. Costa Rican financial cooperative offering savings accounts, loans, credit cards, and digital channels to its member base. Closely mirrors Caja de ANDE's mix of depository, lending, and card products under the cooperative model.

Regional players

• FEDECRÉDITO: Federation of savings and credit cooperatives in El Salvador, providing a regional parallel to Costa Rica's cooperative ecosystem. Comparable as a multi-cooperative financial-services organization operating the same savings-and-credit cooperative model as Caja de ANDE in a neighboring Central American market.

Broad incumbents

• Banco Nacional de Costa Rica: Largest state-owned commercial bank in Costa Rica, offering the full retail-banking suite (deposits, loans, cards, payments) to the general public. Competes with Caja de ANDE for member banking relationships but operates with no membership restriction and a much broader product and branch footprint.
• Banco de Costa Rica: Costa Rican state commercial bank providing universal retail and commercial banking services. Overlaps with Caja de ANDE on deposits, lending, and card products but serves the open market rather than a closed cooperative membership.
• BAC Credomatic: One of the largest private banks in Costa Rica and Central America, offering universal banking including credit cards, mortgages, and digital services. Competes for Caja de ANDE members' banking relationships with a broader product portfolio and stronger digital scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cajadeande
• YouTubeyoutube.com/channel/UCx3BrS6dETmgRAdTNbyrjOg
• Facebookfacebook.com/cajadeandeoficial
• LinkedInlinkedin.com/company/caja-de-ande-oficial

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caja de ANDE