Medicount Management

What Medicount Management does

Medicount Management, Inc. is a privately held, family-owned EMS billing services company headquartered in Cincinnati, Ohio, founded in 1993 by retired Cincinnati firefighter Joseph D. Newcomb. The company provides turnkey ambulance and EMS medical billing and collections services to municipal emergency medical services agencies, submitting claims to commercial and government insurance payers, managing regulatory compliance, and pursuing revenue maximization on behalf of fire departments and EMS providers. Its current geographic footprint spans five Midwestern states — Ohio, Kentucky, Indiana, Michigan, and West Virginia — with stated intent to expand into additional Midwestern states.

The company operates a HIPAA-compliant EMS billing platform featuring a 24/7 cloud-based customer portal with date-parameterized reporting and secure protected health information exchange, alongside patient-facing payment and insurance intake workflows. Core technical differentiators include direct hospital integration for electronic demographic data transfer (eliminating manual face sheets), partnerships with more than 20 ePCR software developers, integration with ChartSwap for attorney and law firm record requests, and Patient Notebook integration for patient payments. Security infrastructure includes RSA1024-bit encryption, SSL protocols, digital certificates, and SSAE 18-audited controls backed by more than a decade of SOC-aligned auditing history.

Medicount's business model is managed-services billing on behalf of municipal clients, with pricing negotiated individually rather than publicly disclosed. The company employs between 11 and 50 people, sells through a consultative direct sales motion targeting municipal EMS and fire departments, and supports patient-facing services through dedicated phone lines and a bilingual (English/Spanish) web presence. Competition is concentrated in a niche vertical where domain specialization, regulatory compliance posture, and depth of ePCR/hospital integration serve as primary differentiators.

Name

Medicount Management

Legal name

Medicount Management, Inc.

Website

https://medicount.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Medicount Management provides turnkey ambulance and EMS billing and collections services to municipal emergency medical services agencies across five Midwestern U.S. states, using a HIPAA-compliant platform with hospital, ePCR, and attorney-record integrations.

Ownership category

akta.pro rank

Headquarters

HQ city

Cincinnati

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. EMS Billing Services: Medicount provides comprehensive billing and collection services to municipal EMS agencies, managing claims submission to commercial and government insurance providers. Revenue is generated through managed billing services where the company handles the entire billing process on behalf of municipalities.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Medicount Management provides turnkey ambulance and EMS billing and collection services for municipal EMS and fire departments, managing the entire claims lifecycle from patient demographic capture through insurance submission, payment reconciliation, and financial hardship resolution. The service is delivered through a HIPAA-compliant, SSAE 18-audited billing platform that integrates directly with hospitals for electronic demographic transfer and with more than 20 ePCR software developers, supplemented by a 24/7 client reporting portal and patient-facing payment and forms workflows.

Product overview

Medicount Management provides a unified EMS billing platform comprising core billing services and software for municipal ambulance and EMS agencies, integrated with patient-facing portals for insurance information collection, payment processing, and financial assistance applications. The platform includes a 24/7 Customer Portal for client reporting and a dedicated attorney request system via ChartSwap. The product portfolio centers on turnkey EMS billing (both ambulance and non-ambulance services) with features including HIPAA compliance, SSAE 18 auditing, ePCR integrations, and flexible billing programs. Patient-facing digital forms include the Patient Transport Insurance Information Form, HIPAA Authorization Form, and Financial Hardship Application Form, all accessible through the company's web platform.

Differentiator

Problem solved

Functional benefit

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• ChartSwapcoreTechnology or IntegrationChartSwap is a HIPAA-compliant, web-based portal used by Medicount to electronically send medical records and bills to attorneys, law firms, and record retrieval companies. This partnership enables secure, efficient processing of medical record requests related to accident or injury claims requiring ambulance transport.
• ePCR Developers (20+)coreTechnology or IntegrationMedicount partners with over 20 electronic patient care reporting (ePCR) software developers to provide municipalities with optimal ePCR solutions. These partnerships enable seamless data integration between ePCR systems and Medicount's billing platform, with no initial cash outlay required for customers.
• HospitalscoreTechnology or IntegrationMedicount works directly with hospitals to establish electronic transfer of patient demographic information for all transported patients, eliminating manual face sheet processing. This integration streamlines billing workflows and reduces data entry errors.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• R1 RCM: Large-scale healthcare revenue cycle management platform serving hospitals and ambulatory providers. Comparable in claims processing infrastructure and RCM technology, though not specialized in EMS.
• Waystar: Healthcare payments and RCM platform used by hospitals and ambulatory providers. Comparable in claims management and patient billing workflows, though positioned across all of healthcare rather than EMS.
• ZOLL Data Systems: Subsidiary of ZOLL Medical offering EMS billing, ePCR, and broader public-safety software. Comparable in target buyer (municipal EMS) but operates as part of a much larger medical device and software portfolio.
• ESO Solutions: Provides EMS software, ePCR, and revenue cycle/billing services to fire departments and EMS agencies. Comparable in EMS vertical and customer base, with a broader software-suite footprint than Medicount.

Direct peers

• PMMC: Healthcare revenue cycle management vendor with a dedicated EMS/ambulance billing practice serving hospitals and municipalities. Directly comparable in billing services for EMS transport claims.
• EMS|MC (T-System): Specializes in emergency department and EMS documentation, coding, and billing services for hospitals and ambulance providers. Directly comparable in ED-adjacent billing workflows.
• Digitech Computer: Long-standing EMS and ambulance billing services provider serving municipal and private ambulance agencies. Directly comparable to Medicount in target customer, vertical focus, and managed-services billing model.
• AIM EMS Software & Services: Provides EMS billing, ePCR, and consulting to private and municipal EMS agencies. Closely comparable vertical specialist competing for the same municipal buyer as Medicount.

Emerging players

• ImageTrend: ePCR and EMS data platform with adjacent billing and revenue cycle modules. Comparable to Medicount in serving municipal EMS agencies, with growing overlap in billing workflow.
• Revclaim: Specialty medical billing and accounts receivable management firm with exposure to EMS and ambulance billing. Comparable in niche billing services but at smaller scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/medicount
• Facebookfacebook.com/medicountmgmt

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medicount Management