Connections Individual & Family Services

What Connections Individual & Family Services does

Connections Individual & Family Services is a Texas-based nonprofit social services organization founded in 1981 in New Braunfels, delivering a coordinated continuum of care for at-risk youth and families across 16 south-central Texas counties. Its core programs include an Emergency Youth Shelter serving approximately 150 youth aged 5-17 per year with an average stay of 50 days, a Transitional Living Program serving approximately 30 youth aged 15-22 annually with a 12-month average stay, a Youth Prevention Program using the Positive Action curriculum and Curriculum-Based Support Group interventions, and counseling services delivered through both the no-cost Family and Youth Success (FAYS) program and the Affordable Rate Counseling (ARC) program at a flat $45 per session. The organization operates with 51-100 staff and an executive leadership team spanning CEO, HR, prevention, finance, operations, and clinical functions. Its service portfolio is anchored by Trust-Based Relational Intervention (TBRI) and broader trauma-informed care methodologies rather than proprietary technology, with no apps, APIs, or digital platform disclosed.

The organization's business model is structured as a hybrid of government grant funding, philanthropic support, and subsidized fee-for-service revenue. Primary funding sources include Texas Health and Human Services Commission FAYS program grants through the Prevention and Early Intervention division, Victims of Crime Act (VOCA) funding via the Alamo Area Council of Governments, individual and corporate donations (including a Sapphire Society $45/month giving program), foundation grants from United Way of Comal County and the McKenna Foundation, and the $45 ARC session fees. Go-to-market is community-led: clients access services through online self-referral forms, CPS/DFPS caseworker referrals, school and community organization partnerships, and donor-driven engagement, with a Platinum Transparency designation from Candid/GuideStar supporting credibility. Service delivery is supplemented by ancillary community resources including a 24/7 food pantry, the Mill Street Community Garden launched May 2024, and the reservable Santikos Community Room, with the Drug-Free Comal coalition functioning as an ecosystem anchor for regional prevention work.

Name

Connections Individual & Family Services

Legal name

Connections Individual & Family Services

Website

https://connectionsifs.org

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

51–100 employees

Short description

Connections Individual & Family Services is a New Braunfels, Texas nonprofit founded in 1981 delivering emergency youth shelter, transitional living, counseling, and substance misuse prevention across 16 south-central Texas counties, funded by Texas HHS grants, donations, and $45 ARC session fees.

Ownership category

akta.pro rank

Product category

Youth and Family Social Services

NAICS

Individual and Family Services (6241), Child and Youth Services (62411), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Family Resource Centers & Wraparound Support Services (EDACALAH)

akta.pro secondary industries

Family Engagement & Caregiver Support Programs (SEL/Mental Health) (EDAKAMAK), Family & Parent Support Services (Parent Coaching, Advocacy) (EDAJALAK)

Keywords

• Youth shelter services
• Transitional living program
• Family counseling services
• Substance abuse prevention
• Foster care support

Headquarters

HQ city

New Braunfels

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government Grants - Texas Health and Human Services Commission: Family and Youth Success (FAYS) program funding through Texas HHS Commission Prevention and Early Intervention division; funds counseling services at no cost to families with children 6-17.
2. Victims of Crime Act (VOCA) Funding: VOCA funding received through Alamo Area Council of Governments to provide services and assistance directly to victims of crime.
3. Donations and Fundraising: Individual donations, corporate sponsorships, and event fundraising (e.g., Sapphire Society monthly giving program at $45/month). Also accepts in-kind donations of hygiene products, clothing, snacks, and comfort items.
4. Affordable Rate Counseling (ARC) Program Fees: Flat $45 per session fee for counseling services to reduce barriers to mental health access in Comal County area. Subsidized rate below market to serve underinsured populations.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Connections Individual & Family Services is a nonprofit social services organization that delivers youth and family services across 16 south-central Texas counties. Its core offerings comprise an Emergency Youth Shelter for ages 5–17, a Transitional Living Program for ages 15–22, no-cost FAYS counseling for children 6–17, subsidized ARC counseling at $45/session, and a school- and community-based Youth Prevention Program. Ancillary services include a 24/7 community food pantry, the Santikos Community Room, and the Drug-Free Comal coalition.

Product overview

Connections Individual and Family Services is a nonprofit social services organization offering a coordinated portfolio of programs for youth and families in south-central Texas. The core offerings include Emergency Youth Shelter (short-term housing for ages 5-17), Transitional Living Program (preparing youth 15-22 for independent living), Youth Prevention Program (substance misuse education using Positive Action curriculum), and Family and Youth Success (FAYS) counseling services at no cost for children 6-17. Affordable Rate Counseling (ARC) provides low-cost mental health services at $45/session. Additional services include a 24/7 food pantry, community room rentals, and the Drug-Free Comal coalition. Services span 16 counties across south and central Texas.

Differentiator

Problem solved

Functional benefit

Brands

• Drug-Free Comal: A community-led coalition comprised of nonprofit organizations and community members working together to protect the health and welfare of youth, families, and individuals within the Comal County service area.
• Mill Street
• Santikos Community Room
• FAYS Program
• ARC Program

Products and services

• Emergency Youth Shelter A short-term home for youth aged 5-17 in foster care, who have run away, or who are experiencing homelessness; average stay approximately 50 days, serving about 150 youth each year.
• Transitional Living Program A home for older youth aged 15-22 preparing to exit foster care and live independently; average stay 12 months with trauma-informed care, academic guidance, and life skills training; serves approximately 30 youth annually.
• Family and Youth Success (FAYS) Program Short-term, strengths-based counseling services at no cost for families with children 6-17; includes individual, group, and family counseling plus parenting and adolescent psychoeducational classes, funded through Texas Health and Human Services Commission's Prevention and Early Intervention division (formerly the STAR program).
• Affordable Rate Counseling (ARC) Program Counseling services for all ages offered at a flat $45 per session to reduce barriers to accessing mental health services in the Comal County area.
• Victims of Crime Assistance Services and assistance provided to victims of crime, funded through the Victims of Crime Act (VOCA) via the Alamo Area Council of Governments.
• Youth Prevention Program Substance misuse prevention education delivered in-school and in the community across 16 south-central Texas counties using Positive Action curriculum and Curriculum-Based Support Group programs; staffed by certified prevention specialists.
• Drug-Free Comal Coalition A community-led coalition of nonprofit organizations and community members working together to prevent and reduce youth substance abuse across Comal County, including underage alcohol, tobacco/nicotine, marijuana, and prescription drug misuse.

Quantifiable outcome

• Emergency shelter serves approximately 150 youth per year with average stay of 50 days
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered minor, core and moderate.

• Seeds of Love OutreachminorStrategic or Co-development Partner · 1 May 2024Collaborative partner in the Mill Street Community Garden project. Seeds of Love Outreach youth volunteers provide twice-monthly maintenance assistance at the garden located at 1447 W. Mill St.
• Texas Network of Youth ServicescoreStrategic or Co-development PartnerStatewide network of youth service providers that Connections participates in for advocacy, resource sharing, and best practices in serving at-risk youth.
• SJRC TexasmoderateStrategic or Co-development PartnerChild placing agency and youth services organization affiliated with Connections for shared mission of serving at-risk youth in Texas.
• Comal County Homeless CoalitionmoderateStrategic or Co-development PartnerLocal coalition addressing homelessness in Comal County, working collaboratively to serve homeless youth and families.
• Drug-Free ComalcoreOthersCommunity-led coalition Connections helps lead to prevent and reduce substance abuse among youth and young adults by building healthy family, school, and community environments. Coalition includes nonprofit organizations and community members working to reduce youth access to drugs and alcohol across Comal County.
• Community First Health PlansminorStrategic or Co-development PartnerProvides 24/7 food pantry at the Mill Street location, available to anyone in the community in need. Donations support keeping the pantry stocked.
• TEXAS YES ProjectminorStrategic or Co-development PartnerOperates the 50th Little Locker in Texas at Connections' Mill Street location. The locker is filled with books during school year and outdoor activities, crafts, and art projects during summer for free distribution to school-aged kids.
• Guadalupe County Master GardenerminorOthersMaintains the Mill Street Community Garden on a regular basis with twice-monthly assistance from Seeds of Love Outreach youth volunteers.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• SJRC Texas: Texas-based child-placing agency and youth services organization operating in similar south-central Texas geography; Connections lists SJRC as a strategic partner, indicating direct overlap in foster care placements and youth services.
• Buckner International: Large Texas-based nonprofit providing foster care, family services, and international programming; comparable continuum-of-care model (residential + family preservation) and similar Texas-region geography.
• ACH Child & Family Services: Fort Worth-headquartered nonprofit delivering foster care, adoption, counseling, and family support across Texas; similar multi-program approach to at-risk youth and families served at no/low cost.
• Presbyterian Children's Homes and Services: Texas-based nonprofit offering residential, foster care, and family services across multiple Texas locations; directly comparable in scope of youth residential programming and trauma-informed approach.
• National Youth Advocate Program: National nonprofit providing community-based services for youth and families, including foster care, residential, and counseling; comparable in serving at-risk youth aging out of care and family counseling focus.

Broad incumbents

• Baptist Child & Family Services: San Antonio and statewide faith-based nonprofit historically operating residential and community-based youth and family services in Texas; directly comparable in residential/foster continuum and Texas geography.
• KVC Health Systems: Multi-state nonprofit providing child welfare, behavioral health, and family services including in Texas; comparable in trauma-informed residential/foster programming and at-risk youth focus.
• Childhelp: National nonprofit addressing child abuse and youth welfare; comparable in mission focus on at-risk youth, residential/counseling programming, and diversified funding model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ConnectionsIFS
• Facebookfacebook.com/Connectionsifs
• LinkedInlinkedin.com/company/connectionsifs
• Instagraminstagram.com/connectionsifs

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connections Individual & Family Services