Sertoma Speech & Hearing Foundation of Florida

What Sertoma Speech & Hearing Foundation of Florida does

Sertoma Speech & Hearing Foundation of Florida, Inc. is a 501(c)(3) nonprofit organization founded in 1982 and headquartered in New Port Richey, Florida. It delivers hearing services to underserved populations across all 67 Florida counties through three core channels: five mobile audiology vans that conduct screenings and fittings on-site at daycares, schools, and senior living facilities; an in-house audiology clinic in New Port Richey serving children, adults, and seniors regardless of income; and a statewide network of 100+ audiologist practices that dispense hearing aids under the Children's Hearing Aid Program (CHAP). Sertoma is the sole administrator of CHAP, which is funded by the Florida Department of Health and provides free hearing aids, replacement cochlear implant processors, batteries, ear molds, and audiology services to Florida children ages 0-18 who are ineligible for CHIP or Medicaid and whose household income is below 400% of the Federal Poverty Level.

Revenue flows from three sources: state CHAP contract funding, individual and corporate donations (tiered from $75 to $10,000, plus used hearing aids), and grants from partners such as Suncoast Credit Union and United Way of Pasco. The organization's go-to-market is community-led and direct-to-consumer: a multilingual website (English, Spanish, French, Portuguese, Chinese) drives awareness and applications, while on-site screenings at partner schools generate direct referrals into CHAP and clinic services. Supporting engagement surfaces include the Stories With Sertoma bimonthly literacy program, YouTube read-along content, and an annual Sporting Clays fundraising event.

Operational scale is substantial for a 1-10 employee organizational footprint: 205,000+ individuals served over the last five years, with 50,000+ children screened in 2024 across 1,000+ schools and 3,000+ adults screened in 2025 across 500+ sites, all delivered with the support of 100+ volunteers. Leadership transitioned in February 2026 with the appointment of Ian David as President & CEO, succeeding founder-era leader Debra Golinski. Certifications include the Candid Gold Seal of Transparency and listing on Charity Navigator.

Name

Sertoma Speech & Hearing Foundation of Florida

Legal name

Sertoma Speech & Hearing Foundation of Florida, Inc.

Website

https://familyhearinghelp.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

Sertoma Speech & Hearing Foundation of Florida is a 501(c)(3) nonprofit that delivers free and reduced-cost hearing services across Florida via five mobile audiology vans, an in-house clinic, a 100+ audiologist network, and the state-funded Children's Hearing Aid Program for low-income children.

Ownership category

akta.pro rank

Product category

Hearing Healthcare Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (621340)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYHLAFAKAH

Audiology & Hearing Diagnostic Centers

Healthcare & Life Sciences/Healthcare Providers & Systems/Diagnostic & Imaging Centers

SECONDARYEDAKAEAJ

Literacy-Related Language Intervention (Phonological Awareness, Narrative, Curriculum Language)

Education/Special Education & Learning Support Services/Speech-Language Therapy Services (School-Age)

Keywords

• Hearing healthcare services
• Audiology screening programs
• Children hearing aids
• Hearing aid assistance
• Nonprofit audiology services

Headquarters

HQ city

New Port Richey

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Others

Revenue model

1. Donations and Contributions: Individual and corporate donations are solicited through the organization's website, fundraising events (e.g., 2nd Annual Sporting Clays fundraiser), and direct mail. Donation tiers range from $75 (infant ear molds) to $10,000 (hearing screening equipment). Used hearing aid donations are also accepted.
2. State of Florida Grant Funding (CHAP Contract): Sertoma manages the state CHAP (Children's Hearing Aid Program) contract funded by the Florida Department of Health. This contract enables provision of free hearing aids, cochlear implant processors, and audiology services to eligible children statewide.
3. Foundation and Corporate Grants: Grant funding from partners including Suncoast Credit Union and United Way of Pasco supports program delivery and operational costs.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Sertoma Speech & Hearing Foundation of Florida is a 501(c)(3) nonprofit that delivers hearing healthcare services across the state of Florida, including free hearing screenings, reduced-rate hearing aids, and audiology services for children, adults, and seniors. It is the sole statewide administrator of Florida's Children's Hearing Aid Program (CHAP), funded by the Florida Department of Health, and delivers services through five mobile audiology vans, an in-house clinic, and a network of 100+ partner audiologists.

Product overview

Sertoma Speech & Hearing Foundation of Florida is a 501(c)(3) nonprofit organization providing hearing services across the state of Florida through a portfolio of interconnected programs. The core offerings include the Children's Hearing Aid Program (CHAP), which provides free hearing aids and related services to eligible children, complemented by five mobile audiology units that travel to all 67 Florida counties, and an in-house clinic offering audiology services to all ages regardless of income. Supporting services include children's and adult hearing screenings, hearing aid assistance at reduced rates, and the Stories With Sertoma literacy program that provides free books and educational materials to children. The organization was founded in 1982 and has served Florida communities for over 40 years.

Differentiator

Problem solved

Functional benefit

Brands

• Children's Hearing Aid Program (CHAP): Program that provides free hearing aids and related services to eligible children (birth through 18) in Florida who are ineligible for CHIP/KidCare or Medicaid and meet income requirements.
• Stories With Sertoma Literacy Program

Products and services

• Children's Hearing Aid Program (CHAP) Statewide program providing free hearing aids, replacement cochlear implant processors, hearing aid and cochlear implant batteries, ear molds, and audiology services to eligible Florida children ages 0-18 who are ineligible for CHIP/Medicaid and have household income below 400% of the Federal Poverty Level. Administered by Sertoma under contract with the Florida Department of Health.
• Mobile Audiology Services

Quantifiable outcome

• Over 205,000 individuals (children, adults, seniors) served in the last five years statewide
• +5 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Florida Department of HealthcoreStrategic or Co-development PartnerSertoma administers the state's Children's Hearing Aid Program (CHAP) in partnership with the Florida Department of Health. The state funds CHAP, and Sertoma manages program delivery statewide through its network of audiologists and mobile units. This is the organization's primary programmatic partnership.
• Little Lambs Preschool of Holy TrinityminorStrategic or Co-development PartnerLittle Lambs Preschool of Holy Trinity is featured as a partner school where Sertoma conducts hearing screenings via mobile audiology vans. The partnership enables early identification of hearing issues, with CHAP providing free hearing aids to eligible children identified through the school.
• Florida Daycares and Schools (Statewide Network)coreChannel Partner/ Reseller/ DistributorSertoma partners with daycares and schools across all 67 Florida counties for hearing screening delivery. Over 1,000 schools and early learning facilities received screenings in 2024. These partnerships serve as both a delivery channel and a referral source for CHAP and clinic services.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Starkey Hearing Foundation: National nonprofit that provides free hearing aids and hearing healthcare to underserved populations, similar to Sertoma's CHAP and adult hearing assistance programs. Highly comparable in mission and product offering (free/reduced-cost hearing aids for low-income individuals).
• Hearing Loss Association of America: National nonprofit advocacy and support organization for people with hearing loss, offering education, support groups, and resources. Comparable to Sertoma's screening, outreach, and community education activities, although focused more on advocacy than direct service delivery.
• Remote Area Medical: Operates mobile health clinics delivering free care (including audiology/hearing services) to underserved communities across the U.S. Shares Sertoma's mobile-clinic delivery model and free-service model for low-income patients.
• Miracle-Ear Foundation: Provides free hearing aids and hearing healthcare to low-income individuals, including children, mirroring Sertoma's CHAP and hearing aid assistance programs. Operates through a national network of partner audiologists, similar to Sertoma's 100+ provider network.
• Lions Clubs International Foundation (Hearing Aid Program): Long-standing service organization with hearing aid recycling and hearing care programs for underserved communities. Comparable mission and funding model (donor-supported, community-based) to Sertoma, although delivered through a volunteer-club structure rather than paid staff.
• Help America Hear: Nonprofit providing free hearing aids and audiology services to low-income children and young adults in the U.S. Directly comparable to Sertoma's CHAP in targeting low-income children with hearing loss and providing free hearing aids.

Emerging players

• National Hearing Conservation Association: Professional and advocacy organization focused on hearing-loss prevention and screening programs. Overlaps with Sertoma's hearing screening activities at schools and daycares, though focused on prevention rather than treatment/service delivery.
• Audient (a program of Hearing Health Foundation): Nonprofit program that connects income-eligible patients to reduced-cost hearing aids through a network of audiologists. Comparable to Sertoma's reduced-rate adult hearing aid assistance and audiologist network model.
• Hands & Voices: Nonprofit supporting families of children who are deaf or hard of hearing, with focus on early identification, education, and family support. Overlaps with Sertoma's early-intermission, literacy, and school-screening activities for children with hearing loss.

Others

• Florida Department of Health (Children's Medical Services): State agency that funds and oversees the CHAP contract administered by Sertoma. Not a peer in service delivery, but the strategic funder/contractor relationship makes it the most directly relevant counterparty for understanding Sertoma's growth and risk profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC_ZfzOxhhhqcY
• Xx.com/sertomafl
• Facebookfacebook.com/SertomaFL
• LinkedInlinkedin.com/company/sertoma-speech-and-hearing-foundation-of-florida-inc.

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Sertoma Speech & Hearing Foundation of Florida