What Numark does

Numark is a UK-based community pharmacy membership organization that supports over 5,000 independent pharmacies through collective purchasing power, commercial deals, training, and IT solutions. Operating as a trading division of Phoenix Healthcare Distribution Limited within the PHOENIX Medical Supplies UK Group, Numark is part of one of Europe's largest pharmaceutical distribution networks, leveraging 13 distribution depots providing Four Nation UK coverage. The organization generates revenue primarily through recurring membership fees paid by independent pharmacies, supplemented by commercial deals negotiated on behalf of members.

The company's product portfolio centers on an integrated membership ecosystem spanning four domains. Retail and dispensing tools include Golden Tote (a semi-automated repeat prescription assembly solution claiming up to 45% stock holding reduction and 40 hours/month capacity release), PHOENIX Spark (an OTC ordering app with barcode scanning across 8,000+ products), and PharmAssist (electronic buying solution). Operational tools include Numark Assist Connect PMR system and HasHealth service booking platform. Commercial offerings include OTC Made Simple retail support program (350+ participating pharmacies), 350+ own brand products priced 30% below brand leaders, 480+ brand support deals averaging £400/month in member rebates, and the Discount Partners scheme that saved members £1.1 million annually. Education is delivered via the Numark Training Platform with 1,800+ modules and 120+ customizable SOPs.

Distribution is UK-only, with members benefiting from negotiated discounts across 1,800+ generic molecules. Go-to-market is sales-led through account managers and direct member recruitment via numarknet.com, supported by content marketing across social channels and a podcast series. The company has no disclosed venture funding and operates as a private subsidiary within a larger corporate parent, making standalone financial disclosure unavailable.

Name

Numark

Legal name

Phoenix Healthcare Distribution Limited

Website

https://numarknet.com

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

11–50 employees

Short description

Numark is a UK pharmacy membership organization serving 5,000+ independent community pharmacies with collective purchasing power, IT tools, training, and commercial support services as part of the PHOENIX Medical Supplies UK Group.

Ownership category

akta.pro rank

Product category

Pharmacy Membership Services

NAICS

Drugs and Druggists' Sundries Merchant Wholesalers (424210), Pharmacies and Drug Retailers (45611)

SIC

Wholesale-Drugs, Proprietaries & Druggists' Sundries (5122), Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

OTC & Consumer Health Distributors (HLAIAJAC)

akta.pro secondary industries

OTC Medicines & Consumer Health Products Distribution (CRAOAHAB), Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG)

Keywords

• Pharmacy membership services
• Community pharmacy support
• Pharmacy purchasing discounts
• Pharmacy training programs
• Pharmacy business solutions

Headquarters

HQ city

Runcorn

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Membership Fees: Numark operates as a membership organization for independent community pharmacies. Revenue is generated through membership fees paid by pharmacies in exchange for access to purchasing discounts, brand support deals, training, IT solutions, and business support services. The membership model enables collective purchasing power and negotiated deals that individual pharmacies cannot access independently.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

Numark is a UK pharmacy membership organization that supplies independent community pharmacies with a portfolio of services including negotiated purchasing discounts, own-brand OTC products, online ordering, pharmacy management software, training and professional development, and business support services. It is a division of PHOENIX Healthcare Distribution Limited and serves over 5,000 member pharmacies across the United Kingdom.

Product overview

Numark is a pharmacy membership organization offering a comprehensive platform of products and services for independent community pharmacies. The portfolio includes IT solutions (Numark Assist Connect PMR package, PharmAssist electronic buying solution, Golden Tote semi-automated dispensing system), retail support (OTC Made Simple, PHOENIX Spark ordering app), training (Numark Training Platform with 1,800+ modules), own brand products (350+ pharmacy-focused products), pharmacy services support, and the Numark Discount Partners scheme. Core offerings are connected through the PHOENIX distribution network and designed to work together as an integrated membership ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• Golden Tote: A game-changing, semi-automated repeat prescription process exclusive to Numark members that increases safety, improves dispensing efficiencies, and reduces stock holding by up to 45%.
• OTC Made Simple
• PHOENIX Spark
• Numark Own Brand
• PharmAssist
• Numark Assist

Products and services

• Numark Membership Subscription-based membership that gives independent community pharmacies access to Numark's full portfolio of purchasing discounts, IT tools, training, own-brand products, and business support services.
• Golden Tote Purchasing or promotional offer available to Numark member pharmacies to support competitive procurement.
• Numark Discount Partners Program of partner discounts and offers negotiated for Numark member pharmacies on business services, supplies, and operations.
• Numark Own Brand Products Exclusive own-brand product range supplied to Numark member pharmacies, providing differentiated retail margin.
• OTC Made Simple Own-brand over-the-counter (OTC) product program that simplifies and consolidates OTC ranges for member pharmacies.
• PHOENIX Spark Online ordering platform for member pharmacies to order pharmaceutical and OTC products.
• PharmAssist Pharmacy management software available to Numark members to support dispensary, operational, and clinical workflows.
• HasHealth Digital health platform enabling community pharmacies to deliver patient-facing services such as consultations and remote care.
• Numark Assist Connect Operational tool and connection service for Numark member pharmacies to streamline back-office tasks.
• Numark Training Platform Online training and professional development platform for pharmacy staff, covering CPD, regulatory, and clinical topics.
• Numark Pharmacy Services Broader portfolio of business and clinical pharmacy services available to Numark members, including service design and operational support.

Quantifiable outcome

• Up to £800 per month margin increase through OTC Made Simple program
• +6 more outcomes

Named customers3 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Five partnerships are on record, tiered core and minor.

• ButtercupscoreStrategic or Co-development PartnerNumark has partnered with Buttercups to provide flexible training approaches for pharmacy staff. Buttercups is committed to giving learners the highest quality of education in pharmacy practice, regulatory training, and professional development.
• ECG LtdcoreStrategic or Co-development PartnerNumark works with ECG Ltd to provide face-to-face vaccination training events across the UK. The partnership enables comprehensive training to ensure pharmacists are fully prepared to offer NHS and private flu vaccination services, as well as travel vaccinations and COVID vaccinations.
• DigiPharmaminorStrategic or Co-development PartnerNumark partners with DigiPharma to support Independent Prescriber training, helping transform qualifications into revenue for pharmacy professionals.
• HasHealthcoreTechnology or IntegrationHasHealth is Numark's online service booking platform that enables patients to easily book pharmacy services and allows pharmacies to manage availability. The platform can return up to 20 hours per week to pharmacies through online bookings, avoiding paperwork and maximizing revenue from NHS and private services.
• PHOENIX Healthcare DistributioncoreOthersNumark is a division of PHOENIX Healthcare Distribution Limited, part of the PHOENIX Medical Supplies UK Group. PHOENIX provides the distribution infrastructure including 13 depots across the UK with Four Nation coverage, enabling Numark members to access competitive pricing through large-scale supply chain operations.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Day Lewis Pharmacy: UK independent pharmacy chain with strong training and services focus. Comparable as a UK community pharmacy operator and competitor for Numark's member base, though operates retail rather than a membership consortium model.
• Paydens Pharmacy: UK independent pharmacy group. Comparable as an independent community pharmacy operator competing for the same end customer and supplier relationships, providing a market benchmark for Numark's member economics.
• PCT Healthcare (PCTCH): UK pharmacy services and technology provider supporting independent community pharmacies. Comparable to Numark in providing technology, services, and operational support to UK independents, though focused on PMR and services rather than distribution.

Direct peers

• AAH Pharmaceuticals: One of the largest pharmaceutical wholesalers in the UK serving community pharmacies. Comparable to Numark in target customer (independent and chain community pharmacies) and distribution function, with overlapping OTC and pharmaceutical product offerings.
• Sigma Pharmaceuticals: UK pharmaceutical distributor serving independent pharmacies with branded generics, OTC, and pharmacy support services. Comparable to Numark in serving independent pharmacy customers with value-added services and own label products.

Broad incumbents

• Rowlands Pharmacy: Sister brand of Numark under PHOENIX Medical Supplies UK Group; operates a chain of community pharmacies. Comparable as part of the same parent corporate family, providing insight into how PHOENIX serves the UK pharmacy market across both B2B (Numark) and direct retail (Rowlands) channels.
• Alliance Healthcare (Walgreens Boots Alliance): Major UK pharmaceutical wholesaler and distributor serving pharmacies. Comparable to Numark in pharmaceutical distribution infrastructure and pharmacy customer base, though operates as a traditional wholesaler rather than a membership consortium.
• Bestway / Well Pharmacy: Vertically integrated UK pharmacy group combining wholesale (Bestway) with retail pharmacy (Well). Comparable to Numark in serving the UK community pharmacy market, with overlapping OTC product offerings and pharmacy services support.
• McKesson UK (LloydsPharmacy): UK arm of global pharmaceutical distributor with significant wholesale and retail pharmacy operations. Comparable in pharmaceutical distribution scale and pharmacy services support, with broader portfolio than Numark's membership focus.
• Celesio UK (Lloyds Pharmacy predecessor): European pharmaceutical distribution and pharmacy operator with UK presence. Comparable as a broad incumbent in UK and European pharmaceutical distribution and pharmacy services, with larger scale than Numark.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/numarknet
• YouTubeyoutube.com/channel/UCoYYjuz6LGBq5Ssgx5DyMbQ
• Facebookfacebook.com/gilbridepharmacycessnock
• LinkedInlinkedin.com/company/numark-pharmacists

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Numark