What TelePlus does

TelePlus (legal entity TELEPLUS, LLC) is a privately held, founder-owned IT and telecom infrastructure company headquartered in Alexandria, Virginia, founded in 2002. The company builds and operates software and services for the wholesale telecom carrier market, with a product portfolio organized around four tightly integrated offerings: Rates Intelligent Operator (RIO), an automated carrier rates ingestion engine that parses multi-format rate decks and applies a customizable business rules layer; Switch Insights Manager (SIM), a Business Support Services (BSS) suite covering code management, dynamic smart routing, contracts, invoicing, dispute resolution, and CDR analysis; Premium Voice Termination (PVT), a wholesale voice service running over global interconnections to Tier-1 carriers and CLI-Certified direct routes across 150+ countries; and Hosted Enhanced SoftSwitch (HES), a managed Class 4/5 softswitch combining the above with IP transcoding and SBC functionality, hosted in a SAS 70 Type II certified data center.

The company's technology base is a hosted softswitch architecture with an integrated VoIP network and adjacent BSS/OSS software layer, rather than a discrete product line. RIO, SIM, PVT, and HES are sold as a unified platform, and customer engagements are direct, sales-led, and quote-based rather than self-serve or transactional. Revenue mechanics span three streams: per-minute / per-call transaction fees on voice termination, recurring software licensing for RIO and SIM, and managed services revenue from HES hosting. The company serves Tier 1, 2, and 3 wholesale carriers, ITSPs, VoIP providers, and emerging telecom service providers globally, with sales conducted through direct phone and email outreach and channel presence at industry events such as International Telecoms Week.

The operating footprint appears to have narrowed since 2016: the Business Phone Service division was divested to ULTATEL in October 2016, the most recent confirmed product launches are RIO v2.5 (February 2016) and SIM v1.5 (March 2015), and the company website's copyright notice ends at 2017. No funding rounds, institutional investors, M&A activity, or leadership changes are disclosed. TelePlus operates as an LLC with 101–250 employees and has no public ticker, parent company, or subsidiaries in the source data.

Name

TelePlus

Legal name

TELEPLUS, LLC

Website

https://teleplus.net

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

TelePlus provides hosted telecom infrastructure software (RIO, SIM) and wholesale voice termination services to Tier 1–3 carriers, ITSPs, and emerging telecom service providers globally, via its SAS 70 Type II certified data center.

Ownership category

akta.pro rank

Product category

Telecom BSS/OSS Software

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired and Wireless Telecommunications (except Satellite) (5171), Telecommunications Resellers (517121)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899)

akta.pro primary industry

VoIP Access & ITSP Services (HDAIAHAD)

akta.pro secondary industries

Unified Communications & Collaboration Network Services (VoIP/QoS) (BPAEAEAI), VoIP/ATA & Integrated Voice Gateways (CPE) (HDAFAIAJ)

Keywords

• VoIP termination services
• Hosted softswitch solutions
• Telecom billing software
• Carrier rate management
• Wholesale telecom infrastructure

Headquarters

HQ city

Alexandria

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Voice Termination Services: Premium voice termination services providing global access to Tier-1 carriers for wholesale traffic, charging per minute or per call transaction rates for international voice traffic routing
2. Software Licensing (SIM): Switch Insights Manager software solution sold as licensed product to telecom carriers for managing rates, routing, contracts, invoicing and reconciliation
3. Software Licensing (RIO): Rates Intelligent Operator software for automated carrier rates processing, sold as software license to telecom providers
4. Hosted SoftSwitch Services: Hosted Enhanced SoftSwitch solution providing fully managed telecom infrastructure in SAS-70 Type II certified data center, including bundled voice termination and software capabilities

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

TelePlus provides telecom software and infrastructure solutions for wholesale carriers and service providers, including automated carrier rate processing (RIO), BSS software (SIM), hosted softswitch infrastructure (HES), and global VoIP termination services (PVT) connecting to Tier-1 carriers and CLI-certified direct routes worldwide. Since 2002, the company has combined proprietary BSS/OSS software with a global VoIP network and a SAS-70 Type II certified data center to deliver scalable, managed telecom solutions.

Product overview

TelePlus offers a unified telecom platform combining multiple integrated modules. The core offering is the Hosted Enhanced SoftSwitch (HES), an award-winning hosted softswitch solution that integrates the Switch Insights Manager (SIM) for business support services, Rates Intelligent Operators (RIO) for automated carrier rate processing, and Premium Voice Termination (PVT) for global VoIP termination. These products work together as a comprehensive ecosystem: RIO handles carrier rate file processing, SIM provides routing management and billing features, and PVT delivers the voice termination infrastructure. All solutions are backed by 24/7 support and hosted in a SAS-70 Type II certified data center.

Differentiator

Problem solved

Functional benefit

Brands

• Rates Intelligent Operators (RIO): Automated carrier rates processing solution that supports all carrier formats, email processing, multi-sheets, zipped files, customizable business rules, and works with any switch or routing server.
• Switch Insights Manager (SIM)
• Premium Voice Termination (PVT)
• Hosted Enhanced SoftSwitch (HES)

Products and services

• Rates Intelligent Operators (RIO) Automated carrier rates processing solution for telecom providers that handles email processing, multi-sheet Excel files, zipped files, and download links, with a customizable business rules engine for transforming and uploading carrier rate files to any switch or routing server. Includes reporting and archiving capabilities.
• Switch Insights Manager (SIM) Comprehensive Business Support Services (BSS) software for telecom operators providing code management, smart dynamic routing, invoicing, disputes and reconciliation, customer contracts management, CDR collection and analysis, deep reporting, and growth opportunity identification. Includes all RIO features.
• Premium Voice Termination (PVT) Global VoIP termination service providing access to Tier-1 carriers and CLI-certified direct routes worldwide, with automated QoS monitoring, dynamic route changing, A-to-Z rate sheets, seamless interconnection, and 24x7 network engineering support.
• Hosted Enhanced SoftSwitch (HES) Award-winning hosted softswitch solution combining Switch Insights Manager, advanced Class 4 and 5 softswitch features, integrated IP-transcoding and SBC functionality, smart and dynamic routing, hot billing and invoicing, contracts management, CDR analysis, and deep reporting. Hosted in a SAS-70 Type II certified data center with 24x7 customer support and NOC engineers.

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves6 records

Expansion highlights3 records

Market position

Competitive moat5 records

Key highlights6 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TelePlus