St. Thomas Community Health Center

What St. Thomas Community Health Center does

St. Thomas Community Health Center is a private nonprofit Federally Qualified Health Center (FQHC) founded in 1987 in New Orleans, Louisiana, and designated by HRSA under 42 U.S.C. 254b. The organization operates 9 clinic and pharmacy locations across the New Orleans Metro area and serves insured, underinsured, and uninsured patients regardless of ability to pay, using a sliding fee scale (minimum $50 copay; full-cost $120-$160 for patients without proof of income). It is an FTCA-deemed Public Health Service employer and an NCQA-recognized Patient-Centered Medical Home.

The clinical platform spans adult and pediatric primary care, women's health (prenatal, postpartum, family planning, mammography), cardiology (Heart and Vascular Center), optometry, hepatitis C treatment, hypertension and chronic disease management, mental health (adult and child psychiatry), and infectious disease (HIV treatment, PrEP via the We PrEP Together sub-brand). On-site pharmacies (James J. Coleman Jr., Columbia Parc, General DeGaulle) with free home delivery, telemedicine visits, and an Epic MyChart Patient Portal integrated with LCMC Health constitute the operational technology layer. Revenue is generated from healthcare services billed to Medicaid, Medicare, and private insurers, supplemented by federal Health Center Program grants and foundation/corporate giving.

The GTM model is sales-led direct patient care: walk-ins, scheduled appointments via phone (504-529-5558) or online forms, and provider/community referrals, supported by community health fairs, the We PrEP Together awareness campaign, and a social media presence. Governance is by a volunteer board chaired by Judge Calvin Johnson; executive leadership comprises Donald T. Erwin, MD (Executive Director), Mary Abell, MD (Associate CEO), and Robert Darrow, CPA (CFO). Strategic partnerships span Ochsner, Touro, LCMC Health, LSU Health New Orleans, the Louisiana Department of Health, and more than 40 community and foundation partners.

Name

St. Thomas Community Health Center

Legal name

St. Thomas Community Health Center

Website

https://stthomaschc.org

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

11–50 employees

Short description

St. Thomas Community Health Center is a nonprofit FQHC operating 9 clinics and pharmacies across the New Orleans Metro, delivering primary care, specialty services, HIV prevention, and pharmacy on a sliding scale to insured and uninsured patients regardless of ability to pay.

Ownership category

akta.pro rank

Headquarters

HQ city

New Orleans

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Revenue generated from providing healthcare services billed to patients and insurance providers including Medicaid, Medicare, and private insurance plans. Sliding scale fees offered based on income for uninsured patients.
2. Federal FQHC Funding: Health Center Program grantee under 42 U.S.C. 254b, receiving federal funding as a Federally Qualified Health Center designated by HRSA.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

St. Thomas Community Health Center is a Federally Qualified Health Center (FQHC) providing comprehensive primary care, specialty services, integrated pharmacy, and telemedicine to insured and uninsured patients across the New Orleans Metro area. Services span adult primary care, pediatrics, women's health, HIV/PrEP care, cardiology, hepatitis C treatment, optometry, mental health, and chronic disease management — with care delivered regardless of ability to pay using a sliding-scale fee structure.

Product overview

St. Thomas Community Health Center is a Federally Qualified Health Center (FQHC) offering a comprehensive range of healthcare services through 9 locations across the New Orleans Metro area. The organization operates as a unified healthcare platform providing primary care, specialty services, pharmacy, and telemedicine. Key offerings include Epic MyChart Patient Portal for digital access to medical records, Telemedicine for virtual visits, Pharmacy Services with free home delivery, and the We PrEP Together HIV prevention program. Clinical services span Adult Primary Care, Pediatrics, Women's Health (prenatal/postpartum, family planning, mammography), HIV/AIDS Treatment and Prevention (including PrEP), Heart and Vascular Center, Hepatitis C Care, Hypertension Program, Chronic Care Management, Optometry, and Mental Health Services (child psychiatry, adult counseling). The organization serves all patients regardless of ability to pay, using a sliding fee scale, and accepts Medicaid, Medicare, and most private insurance plans.

Differentiator

Problem solved

Functional benefit

Brands

• We PrEP Together: An initiative by St. Thomas Community Health Center aimed at increasing awareness and access to PrEP (pre-exposure prophylaxis) among those most vulnerable to HIV in New Orleans.

Products and services

• Adult Primary Care Comprehensive primary care services for adults including same-day access for urgent needs, preventive care, vaccinations, chronic disease management, and medical evaluations.
• Pediatrics Specialized pediatric care for infants, children, and adolescents covering immunizations, allergy treatment, asthma management, nutrition, childhood obesity, anemia, developmental pediatrics, vision and hearing services.
• Women's Health Prenatal and postpartum care, reproductive health counseling, birth control options (pills, patches, IUDs, nexplanon, depo shot), menopause management, bone health, STD screening, cervical cancer screening, mammography referrals.
• HIV/AIDS Treatment and Prevention Comprehensive HIV services including testing, Ryan White HIV/AIDS Program support, treatment initiation, and PrEP for prevention, staffed by HIV care specialists.
• Heart and Vascular Center Cardiovascular services including electrocardiograms (ECG/EKG), stress tests, Doppler studies, Holter monitoring, echocardiograms, transesophageal echocardiography, stress echocardiograms, cardiac catheterization, vascular angiography, angioplasties, and stent placements.
• Hepatitis C Care Evaluation, treatment with oral medications (8+ week courses with 95%+ cure rates), and medication assistance programs for uninsured patients.
• Hypertension Program Specialized program for managing high blood pressure, a common health concern in the community.
• Chronic Care Management Ongoing management of chronic conditions such as asthma, hypertension, heart conditions, osteoporosis, diabetes, and rheumatoid arthritis.
• Optometry Eye care services including general eye exams, glaucoma testing and treatment, cataract evaluation, diabetic eye exams, and prescription eyeglasses/lenses. Available at Mahalia Jackson location.
• Child Psychiatry and Therapy Mental health services for children addressing behavioral problems, ADHD evaluation and treatment, PTSD treatment, depression, stress management, and parenting support.
• Adult Mental Health Counseling and Psychiatry Services for adults including anxiety treatment, stress management, mood disorders (depression, bipolar disorder), and postpartum depression support.
• Mammography / The Breast Center 2D and 3D mammography services for breast cancer screening. Service is being transitioned to larger imaging centers as of the information date.
• PrEP (Pre-Exposure Prophylaxis) Daily oral medication (Truvada, Descovy, or generic emtricitabine/tenofovir) for HIV-negative individuals at high risk, reducing HIV transmission risk by up to 99% when taken daily.
• Pharmacy Services On-site and satellite pharmacies providing medication dispensing, free home delivery, 90-day supply options for maintenance medications, and medication counseling. Locations include James J. Coleman Jr. Pharmacy (2010 Magazine St.), Columbia Parc Pharmacy, and General DeGaulle Pharmacy.
• Telemedicine Services Virtual healthcare appointments allowing patients to see providers remotely via video, enabling access to care for those who cannot visit clinics in person.

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Eleven partnerships are on record, tiered core and minor.

• Methodist Health System FoundationcoreStrategic or Co-development PartnerHealthcare foundation providing support for community health initiatives
• Susan G. Komen Foundation - New OrleanscoreStrategic or Co-development PartnerBreast cancer foundation providing funding for breast and cervical health education and navigation services
• Louisiana Department of HealthcoreStrategic or Co-development PartnerState health department providing regulatory oversight and program funding for public health initiatives
• LSU Health New OrleanscoreStrategic or Co-development PartnerMedical education partnership for training and research collaboration
• Touro HospitalcoreStrategic or Co-development PartnerPartner hospital for prenatal care coordination and delivery services
• Ochsner Health SystemcoreStrategic or Co-development PartnerPartner hospital for prenatal care coordination, delivery services, and cardiac care referrals. Gretna clinic located on Ochsner Blvd.
• LCMC HealthcoreTechnology or IntegrationHealth system integration allowing unified MyChart patient portal access across St. Thomas and LCMC Health facilities
• Louisiana Breast & Cervical Health ProgramcoreStrategic or Co-development PartnerState program providing funding for breast and cervical cancer screening education and patient navigation
• Youth Run NOLAminorStrategic or Co-development PartnerYouth organization partnership for community health outreach
• Southern Eye BankminorStrategic or Co-development PartnerEye bank partnership supporting optometry services
• Alpha Kappa AlphaminorStrategic or Co-development PartnerSorority partnership for community health education and outreach

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• CrescentCare: New Orleans-based FQHC with comparable HIV/PrEP specialty focus, sliding-scale pricing, and integrated primary care. Strongest direct competitor for FQHC patients in the same metro.
• EXCELth, Inc. Federally Qualified Health Center operating multiple sites across New Orleans and Baton Rouge. Comparable FQHC model, sliding-scale pricing, and primary care/specialty mix serving similar underserved populations.
• Daughters of Charity Health Centers: FQHC operating multiple clinics in the New Orleans area with comparable primary care, pediatrics, women's health, and pharmacy services under sliding-scale fee model.
• Mary Queen of Vietnam Community Health Center: New Orleans East-based FQHC serving Vietnamese and broader underserved populations with primary care and enabling services. Direct peer in the same metro with shared FQHC funding model.
• Access Health Louisiana: Network of FQHC sites across Southeast Louisiana with primary care, behavioral health, and pharmacy services. Comparable scale and FQHC-funded operating model with broader geographic footprint.
• NOELA Community Health Center: New Orleans-based FQHC providing primary care, pediatrics, and women's health on a sliding scale. Direct competitor for the same Medicaid/uninsured patient base in adjacent neighborhoods.
• Tulane Community Health Center: Affiliated with Tulane School of Medicine, this FQHC in New Orleans offers primary care to underserved populations. Comparable academic-affiliated FQHC model in the same market.

Broad incumbents

• Ochsner Health: Dominant regional health system in New Orleans with extensive primary care, specialty, and hospital footprint. Current St. Thomas partner for cardiac referrals but also a broader incumbent competing for the same patient pool.
• LCMC Health: Large New Orleans-area nonprofit health system operating Touro, University Medical Center, and other hospitals with growing primary care network. Direct Epic/MyChart integration partner of St. Thomas and a major referral/competition counterparty.

Emerging players

• Apicha Community Health Center: NYC-based FQHC with a strong HIV/PrEP focus and multilingual services targeting Asian, Latino, and LGBTQ+ populations. Comparable FQHC mission and HIV specialty depth, though serving a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/stthomaschc
• Instagraminstagram.com/stthomaschc
• Xx.com/stthomaschc
• LinkedInlinkedin.com/company/st.-thomas-community-health-center

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St. Thomas Community Health Center