Klein's Pharmacy

What Klein's Pharmacy does

Klein's Pharmacy is an independent community pharmacy operation centered in Cuyahoga Falls, Ohio, serving Akron, Cuyahoga Falls, and the wider Summit County market for more than 55 years. The legal entity is Klein's Pharmacy & Orthopedic Appliances, Inc., supported by two wholly-owned operating units: Klein's AssureMed Solutions (medication synchronization and multi-dose compliance packaging) and BEK Services, LLC, which operates Klein's Pharmacy #4 in Akron. The business combines traditional prescription dispensing with a custom compounding practice (PCCA-member) capable of producing capsules, suspensions, sublinguals, gels, creams, ointments, and suppositories, alongside adjacencies in immunizations, tele-health, free delivery, and hormone replacement therapy with ZRT saliva/serum testing.

The service catalog is organized around three branded lines: (1) the core dispensary model across three physical storefronts plus online refill/transfer; (2) Klein's AssureMed for adherence packaging targeting seniors and caregivers managing complex regimens; and (3) Klein's Custom Compounding, including a differentiated sublingual semaglutide weight management subscription priced at $200-$400 per month across three dosage tiers with bundled consultation and multivitamins. Compounding is built on PCCA protocols and materials, providing the technical substrate for hormone replacement therapy, pain management, and specialty formulations.

The revenue model blends insurance-reimbursed prescription dispensing (the largest and most stable stream) with out-of-pocket compounding fees, professional services (immunizations, hormone testing, tele-health), OTC retail, and recurring subscription revenue from the weight management program. The go-to-market is direct-to-consumer and hyperlocal, anchored by physical retail presence in Summit County, free delivery, tele-health, a content marketing blog, and organic social on Facebook and YouTube. Network affiliations with Health Mart and CPESN extend reach into shared marketing and enhanced clinical service frameworks without diluting independent ownership.

Name

Klein's Pharmacy

Legal name

Klein's Pharmacy & Orthopedic Appliances, Inc.

Website

https://kleinspharmacy.com

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

11–50 employees

Short description

Independent community pharmacy in Cuyahoga Falls, Ohio operating three retail locations, custom compounding, AssureMed adherence packaging, hormone replacement therapy, and a sublingual semaglutide weight management subscription serving Summit County patients.

Ownership category

akta.pro rank

Product category

Community Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (456110)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

akta.pro secondary industry

Medication Adherence, Packaging & Fulfillment Services (Blister/Unit-Dose) (HLAFALAJ)

Keywords

• Retail pharmacy services
• Custom medication compounding
• Hormone replacement therapy
• Medication adherence packaging
• Immunization services

Headquarters

HQ city

Cuyahoga Falls

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Prescription Dispensing: Core revenue from filling prescription medications for patients with insurance and cash payments.
2. Compounding Services: Fees for custom-compounded medications tailored to individual patient needs, including hormone replacement therapy, pain management, and specialty formulations.
3. Weight Management Programs: Monthly subscription programs for semaglutide compounding with tiered pricing based on dosage levels.
4. Hormone Testing Services: Out-of-pocket ZRT saliva testing for hormone levels; serum testing available through prescriber offices with insurance coverage.
5. Immunization Services: Vaccination administration including flu shots and other immunizations.
6. OTC Products: Over-the-counter medications, supplements, and health products retail sales.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Klein's Pharmacy is an independent community pharmacy that dispenses prescription medications and offers custom non-sterile compounding using PCCA protocols. The pharmacy also provides immunizations, multi-dose medication adherence packaging through its Klein's AssureMed Solutions division, hormone replacement therapy with ZRT testing, and a tiered sublingual semaglutide weight management subscription program. It operates three locations across Cuyahoga Falls and Akron, Ohio, supplemented by free local delivery and tele-health services.

Product overview

Klein's Pharmacy operates as an independent community pharmacy serving Cuyahoga Falls and Summit County, Ohio for over 55 years. The business operates three locations: the main pharmacy (Suite A), Klein's AssureMed Solutions (Suite B), and Klein's Pharmacy #4 in Akron. The core offerings include traditional prescription dispensing combined with specialized services: Klein's Custom Compounding for personalized medications, AssureMed for medication adherence packaging, hormone replacement therapy with hormone testing, and a compounded sublingual semaglutide weight management program. Additional services include immunizations, tele-health consultations, free delivery, and prescription transfer/refill tools. The pharmacy maintains memberships in PCCA (compounding), Health Mart, and CPESN pharmacy networks.

Differentiator

Problem solved

Functional benefit

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• PCCA (Professional Compounding Centers of America)coreTechnology or IntegrationKlein's Pharmacy is a member of PCCA, using their compound materials and protocols. PCCA provides compounding resources, quality materials, and support for custom medication formulation. This partnership enables Klein's to offer specialized compounded medications including their sublingual semaglutide formulation.
• Health MartminorChannel Partner/ Reseller/ DistributorKlein's Pharmacy is affiliated with Health Mart, a network of independent pharmacies providing shared marketing resources, purchasing power, and brand recognition for independent pharmacy operators.
• CPESN (Community Pharmacy Enhanced Services Network)minorChannel Partner/ Reseller/ DistributorAffiliated with CPESN, a network of community pharmacies focused on providing enhanced clinical services and improved patient outcomes through collaborative care models.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Emerging players

• Amazon Pharmacy: Mail-order pharmacy built on the PillPack adherence-packaging model. Directly comparable to Klein's AssureMed adherence packaging service and prescription delivery, representing the most credible digital-native threat to small independent pharmacies.

Regional players

• CPESN USA: Network of community pharmacies delivering enhanced clinical services (MTM, adherence, immunization). Klein's is a CPESN affiliate; member pharmacies collectively form Klein's structural peer group in value-based contract positioning.
• Health Mart: McKesson-owned network of independent pharmacies providing purchasing, marketing, and brand resources. Klein's is already a Health Mart affiliate, making it both a partner and a structural peer among member independents nationwide.

Broad incumbents

• CVS Health (CVS Pharmacy): Largest U.S. retail pharmacy chain with dispensing, MinuteClinic services, and integrated PBM (Caremark). Competes directly with Klein's for prescription volume in Northeast Ohio while offering scale-driven services and insurance network reach independents lack.
• Genoa Healthcare: Specialty pharmacy focused on behavioral health, complex conditions, and adherence packaging inside clinics and community settings. Comparable to Klein's in clinical-service orientation and medication management packaging, though at larger institutional scale.
• Walmart Pharmacy: High-volume discount pharmacy with dispensing, $4 generic programs, and immunization services. Competes with Klein's on price-sensitive prescription volume in Northeast Ohio and represents the low-cost chain benchmark independents must differentiate against.
• Walgreens Boots Alliance: National retail pharmacy chain with dispensing, immunization, and increasingly clinical service offerings. Comparable to Klein's as a competing prescription-dispensing channel for Summit County residents, but at vastly larger scale and with mail-order capabilities Klein's cannot match.

Direct peers

• Empower Pharmacy: Large-scale 503A/503B compounding pharmacy offering custom hormone, weight-loss (including semaglutide), and sterile compounds. Closely comparable to Klein's custom compounding, HRT, and sublingual semaglutide programs, though operating nationally rather than locally.
• VLS Pharmacy (formerly Village Long Pharmacy): Specialty compounding pharmacy offering customized bioidentical hormone replacement therapy, pain management, and pediatric compounds. Directly comparable to Klein's HRT, pain management, and custom dosage form compounding services.
• College Pharmacy: Independent compounding pharmacy specializing in bioidentical hormone replacement, custom dosages, and specialty compounds. Overlaps with Klein's compounding, HRT, and hormone testing offerings at a similar independent-operator scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/user/pharmacysolutions
• Facebookfacebook.com/kleinsrxs
• Xx.com/Kleinsrx
• LinkedInlinkedin.com/company/klein-pharmacy

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Klein's Pharmacy