Cooptel
Cooptel is a Quebec telecommunications cooperative (founded 1944) delivering fiber-to-the-home internet, television, and telephony services to residential and small-business members across rural and semi-rural Quebec MRCs, with bundled subscriptions and annual member dividends.
- Company typePrivate
- Founded1944
- HeadquartersValcourt, Canada
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Cooptel does
Cooptel is a Quebec-based telecommunications cooperative founded in 1944 in Valcourt, providing fiber-to-the-home (FTTH) internet, television (CooptelTV with video on demand and GO mobile viewing), and telephony (residential fixed-line and business IP telephony) services to residential and small-to-mid-market business customers across multiple rural and semi-rural Quebec MRCs. The company claims to be the first operator to deploy FTTH in rural Quebec, offering symmetric gigabit-class speeds without the copper/coaxial degradation typical of fiber-to-the-node architectures used by larger incumbents. Underlying technology centers on a fiber optic backbone with DOCSIS-based video distribution, IP telephony, Wi-Fi home networking, and integrated smart-home/IoT services (IP cameras, water leak detectors, smart locks/thermostats/lights).
The cooperative owns its distribution infrastructure directly, with no reseller channels: services are sold via a corporate website, in-bound phone sales, and a customer portal (MonCooptel), and installed by Cooptel-employed technicians. Pricing is not publicly disclosed; packages are address-eligibility-gated and bundled as 'combo' internet+TV+phone subscriptions on monthly billing cycles. Customers become cooperative members by purchasing a $10 refundable share, gaining voting rights and eligibility for annual surplus distributions (ristournes) — over $500,000 CAD was returned to members in 2021, indicating a profitable operating model. Revenue mechanics are pure subscription recurring across residential and commercial streams, supplemented by web hosting, at-home IT support services, and smart-home/security add-ons. Geographic footprint spans MRC d'Acton, Val-Saint-François, Sources, Drummond, Maskoutains, Matawinie, and Maskinongé, with three additional MRCs under negotiation as of November 2021.
Cooptel firmographics
Firmographics- Name
- Cooptel
- Legal name
- Cooptel
- Website
- https://cooptel.ca
- Company type
- Private
- Founded year
- 1944
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Cooptel is a Quebec telecommunications cooperative (founded 1944) delivering fiber-to-the-home internet, television, and telephony services to residential and small-business members across rural and semi-rural Quebec MRCs, with bundled subscriptions and annual member dividends.
- Ownership category
- akta.pro rank
Where Cooptel is headquartered
LocationHeadquarters
- HQ city
- Valcourt
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
Cooptel business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Residential telecommunications services: Cooptel generates revenue primarily through monthly subscriptions for bundled or individual internet, television, and fixed-line telephone services to residential customers. Customers become members by purchasing a $10 refundable share and benefit from cooperative pricing and annual dividends (ristournes).
- Business telecommunications services: Internet, television, IP telephony, and analog telephone services sold to businesses (commercial segment) under business packages.
- Web hosting services: Cooptel offers web hosting services to commercial customers.
- Dividends / Ristournes to members: As a cooperative, Cooptel distributes surplus profits (ristournes) to members annually, proportional to the volume of business. In 2021, over half a million dollars in ristournes was returned to members (equivalent to one month of basic services free).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | TV + Internet 150-30 Duo Package |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
Cooptel product offering
Product offeringCore offering
Cooptel is a telecommunications cooperative that delivers fiber-to-the-home (FTTH) internet, television (CooptelTV), and telephony services to residential and business customers across rural and semi-rural Quebec. The portfolio is offered as individual subscriptions or as discounted bundled (combo) packages, supported by on-site installation, a customer portal (MonCooptel), and value-added services such as web hosting, video on demand, GO mobile viewing, and home IT technical support.
Product overview
Cooptel is a telecommunications cooperative offering a unified portfolio of three core services: high-speed fiber optic Internet, Television (CooptelTV) with video on demand and mobile GO Services, and Telephone (residential fixed-line and business IP telephony). These services are available individually or as discounted combined/bundled packages for both residential and business segments. Additional offerings include technical support services for home computer assistance and web hosting for commercial customers.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Internet
- CooptelTV Television Service
- Residential Fixed-Line Telephone
- Business Internet
- IP Telephony (Business VoIP)
- Business Television
- Combined Bundled Packages
- Technical Help at Home
- Web Hosting
Quantifiable outcome
- Over $500,000 returned to members in 2021 as ristournes (dividends), equivalent to approximately one month of basic services free.
- +3 more outcomes
Companies that use Cooptel
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
Cooptel technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Cooptel partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Maskicom (MRC de Maskinongé)coreCooptel acquired Maskicom's assets following a Court of Quebec approval. Maskicom, a non-profit organization from MRC de Maskinongé, had filed for creditor protection. Cooptel had already taken over Maskicom's operations and maintenance in July 2021. The acquisition enabled Cooptel to resume new customer connections (3,000 households) and complete the government-mandated broadband deployment by September 2022 in the MRC de Maskinongé area.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Cooptel competitors and assessment
Company assessmentMarket position
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Cooptel social profiles
Digital presenceCooptel financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cooptel leadership team
Management profileNumber of profiles
Profiles3 records
Cooptel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Cooptel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Cooptel
What does Cooptel do?
Cooptel is a telecommunications cooperative that delivers fiber-to-the-home (FTTH) internet, television (CooptelTV), and telephony services to residential and business customers across rural and semi-rural Quebec. The portfolio is offered as individual subscriptions or as discounted bundled (combo) packages, supported by on-site installation, a customer portal (MonCooptel), and value-added services such as web hosting, video on demand, GO mobile viewing, and home IT technical support.
Is Cooptel a public or private company?
Cooptel is a private company. It is classified as management employee owned and is currently operating.
When was Cooptel founded?
Cooptel was founded in 1944. It employs 51 to 100 people.
Where is Cooptel based?
Cooptel is headquartered in Valcourt, Canada, in the North America region.
How does Cooptel make money?
Four revenue lines are on record. Residential telecommunications services are the primary driver. The others are business telecommunications services, web hosting services and dividends / Ristournes to members.
Does Cooptel have an API?
No public API is recorded for Cooptel.