What Comax does

Comax Assessoria de Empresas Ltda. is a Brazilian B2B accounts receivable management and debt collection company founded in 1989 and headquartered at Rua São Bento, 365, 12º Andar, Centro, São Paulo. The firm specializes exclusively in corporate-to-corporate debt recovery, serving medium and large enterprises across verticals including chemicals, paints, manufacturing, railway, retail, construction, logistics, technology, education, and healthcare. Its go-to-market is entirely direct, executed through enterprise field sales, WhatsApp specialist consultation, and website lead capture, supported by a content-marketing funnel comprising blog articles, a collection-policy e-book, and an industry glossary.

The product portfolio consists of three integrated service lines: Cobrança Preventiva (automated pre-due-date reminders via WhatsApp, SMS, email, and phone), Cobrança Extrajudicial (amicable negotiation by specialist collectors), and Cobrança Judicial (legal recovery through an in-house commercial-law team). These services are delivered through an omnichannel platform featuring the Régua de Cobrança Automatizada — a rules-based workflow engine that sequences contact actions based on payment behavior — and the Portal do Cliente, a real-time dashboard for monitoring active and resolved collection processes. Reference clients include AkzoNobel (16+ year relationship), Universo Tintas (10+ years), Locomotiva, and Marchon Eyewear, evidencing durable enterprise retention.

Comax generates revenue through professional service fees on debt recovery engagements, priced on a custom basis tied to portfolio volume, customer profile, and service mix (preventive, extrajudicial, or judicial), typically under multi-year contracts. The firm is privately held with no disclosed external funding, no parent company, and no subsidiaries. Luciano Lisboa serves as Diretor financeiro. Total headcount is reported at 51–100 employees, and the company operates exclusively within Brazil with no disclosed geographic expansion plans.

Name

Comax

Legal name

Comax Assessoria de Empresas Ltda.

Website

https://comax.com.br

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

Comax is a Brazilian B2B debt collection firm founded in 1989 that provides preventive, extrajudicial, and judicial receivables recovery services to mid-market and enterprise clients across multiple verticals, supported by an omnichannel automation platform and in-house legal team.

Ownership category

akta.pro rank

Product category

Debt Collection Services

NAICS

Collection Agencies (56144), Collection Agencies (561440)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Third-Party Debt Collection Agencies (Consumer & Commercial) (BPAAAEAB)

akta.pro secondary industries

Early-Stage / Soft Collections (Pre-Delinquency, Reminders) (BPAAAEAC), Debt Recovery & Asset Recovery (Repossession Coordination, Collateral Recovery) (BPAAAEAE)

Keywords

• B2B debt collection
• Accounts receivable management
• Credit recovery services
• Judicial collection
• Preventive billing

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. B2B Debt Collection Services: Comax provides comprehensive accounts receivable management services including preventive collection (pre-due date reminders), extrajudicial/amigavel collection (friendly negotiation), and judicial collection (legal proceedings). Revenue is generated through professional service fees for debt recovery, likely on a contingency, fixed fee, or hybrid model typical of the collection industry.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Comax is a B2B accounts receivable management company that helps Brazilian enterprises recover overdue commercial debts through an integrated three-tier offering: Cobrança Preventiva (automated pre-due-date reminders via WhatsApp, SMS, email and phone), Cobrança Extrajudicial (amicable recovery by negotiation specialists adapting channel and approach to each debtor), and Cobrança Judicial (legal recovery backed by a specialized commercial-law team). Services are delivered with a real-time Client Portal for case tracking and reporting.

Product overview

Comax is a B2B accounts receivable management company offering integrated debt collection solutions. The product portfolio consists of three core collection services: Cobrança Preventiva (automated pre-due-date reminders), Cobrança Extrajudicial (amicable negotiation-based recovery), and Cobrança Judicial (legal proceedings). These are supported by a Client Portal providing real-time reporting and an automated Collection Ruler system. The company serves the Brazilian B2B market since 1989, combining human expertise with technology for credit recovery.

Differentiator

Problem solved

Functional benefit

Products and services

• Cobrança Preventiva (Preventive Collection) Proactive B2B collection service that contacts clients before payment due dates through automated reminders via WhatsApp, SMS, email, and phone, designed to prevent defaults and preserve commercial relationships for Brazilian enterprises.
• Cobrança Extrajudicial (Extrajudicial Collection) Amicable B2B debt recovery service delivered by negotiation specialists who adapt approach and communication channel to each debtor's profile, recovering unpaid amounts through friendly negotiation without legal proceedings.
• Cobrança Judicial (Judicial Collection) Legal B2B collection service that engages when extrajudicial options are exhausted, delivered by a specialized legal team in business and commercial law combined with skilled negotiators to provide comprehensive support for debt recovery through judicial proceedings.

Quantifiable outcome

• Client reports reduction in default rates, operational cost reduction, and increased productivity
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Apoio Cobranças: Brazilian collection agency serving B2B clients with preventive reminders and extrajudicial negotiation. Operates in the same niche with comparable service tiers to Comax.
• Ativos S.A. Major Brazilian credit management and receivables recovery firm listed on B3, offering preventive, extrajudicial, and judicial collection services to large corporates. Closest direct competitor to Comax in the Brazilian B2B recovery market.
• Mult Cobranças: Brazilian B2B and B2C debt collection agency offering preventive, amicable, and judicial recovery. Competes with Comax for the same mid-market and enterprise client base across Brazil.
• IC System: US-based B2B debt collection agency serving commercial creditors with preventive, amicable, and legal recovery. Highly comparable in service model, technology stack, and target customer to Comax, useful for cross-market benchmarking.
• Transworld Systems (Truist): US-based B2B collections firm offering contingency and first-party recovery, supported by an automated contact platform. Comparable in go-to-market, technology emphasis, and enterprise client focus to Comax.

Broad incumbents

• Serasa Experian: Brazil's dominant credit bureau and broader credit-services platform (part of Experian). Competes broadly with collection agencies through data, scoring, and adjacent recovery products, while serving a much wider financial-services portfolio.
• Banco BV: Large Brazilian commercial bank with an in-house collections and recovery operation for its own credit book. Represents the captive-incumbent model Comax competes against when pitching B2B collection outsourcing.
• SPC Brasil (CDL/Brasil): National credit bureau and registry operated by CDL Brasil. Provides credit reporting and registry-based recovery services to retailers and B2B creditors, overlapping Comax's collection adjacency through data-driven recovery.

Emerging players

• Quero 2 (Quero quitar / Acordo Certo): Brazilian fintech platform operating in debt settlement and consumer recovery, increasingly extending into B2B receivables. Represents the digital-native threat Comax must defend against in preventive and extrajudicial tiers.

Regional players

• Global Cobranças: Brazilian regional collection agency offering extrajudicial and judicial recovery with strong presence in specific states. Competes with Comax for the same B2B debtor pool in overlapping Brazilian geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/comaxassessoria
• Instagraminstagram.com/comaxassessoria
• LinkedInlinkedin.com/company/comax-assessoria

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Comax