Proclaim Insurance Surveyors and Loss Assessors

What Proclaim Insurance Surveyors and Loss Assessors does

Proclaim Insurance Surveyors and Loss Assessors Pvt. Ltd. is an India-based loss adjusting and claims management group headquartered in Gurgaon, operating a network of 30 offices with 250+ insurance professionals and 150+ qualified loss adjusters across engineering disciplines. The firm serves captive insurers, risk management departments of major multinational industrial corporations, and reinsurance partners, delivering expert claims assessment across property, energy/petrochemical, engineering, construction/ALOP, marine, liability, financial, and fine art/special risks lines.

The company's core offering is loss adjusting, supplemented by service modules including Global Accounts (worldwide claims programs for multinationals), Value Added Services (risk surveys, audits, valuations, EML/PML assessments), Catastrophe Management (real-time CAT bulletins and surge response), Desktop Claims Management (online assessment of small-quantum claims without site visits), Risk Inspections, Valuation, and Policy Audits. Underlying technology is a web-based claims reporting and management system supporting real-time incident reporting and documentation review, paired with a desktop processing workflow for lower-complexity claims. Distribution is direct B2B with no intermediaries, delivered through regional and branch offices that allow clients to select control offices for multi-year claims handling programs.

Revenue is generated through professional fees charged primarily to insurance companies on a quote-based, multi-year contract model, with pricing negotiated by assignment complexity, loss type, and claim quantum. The firm is privately held with no disclosed external funding, appears founder/management owned, and is led by Chairman Govinder Kapoor, Managing Director Yogesh Gandhi, Deputy Managing Director Anil Dhingra, Operations Director Avya Kapoor, and Directors J. Rajan and Rakesh Upadhyay. A wholly-owned Section 8 entity, Kanakben Foundation, handles CSR activities.

Name

Proclaim Insurance Surveyors and Loss Assessors

Legal name

Proclaim Insurance Surveyors and Loss Assessors Pvt. Ltd.

Website

https://proclaim.co.in

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

Proclaim Insurance Surveyors and Loss Assessors is a privately held Indian loss adjusting and claims management group operating 30 offices nationwide with 250+ insurance professionals, serving captive insurers, multinational corporations, and reinsurance partners across property, energy, marine, and liability claims.

Ownership category

akta.pro rank

Product category

Insurance Loss Adjusting

NAICS

Insurance Carriers and Related Activities (524)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Claims Advocacy & Loss Recovery Services (FSAEADAH)

Keywords

• Loss adjusting services
• Insurance claims management
• Risk inspection services
• Asset valuation services
• Policy audit services

Headquarters

HQ city

Gurugram

HQ country

India

HQ region

Asia

Offices26 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Loss Adjusting Services: Core business providing loss adjusting services to insurance companies. Services include property claims, engineering claims, marine claims, liability claims, and financial risks. Revenue generated through professional fees charged to insurers for claims assessment and management services.
2. Value Added Services: Claims assistance across engineering, fire, marine cargo and specialized risks. Risk surveys, risk audits, risk mitigation assignments. Ancillary services including valuations, EML/PML assessments.
3. Desktop Claims Processing: Processing claims without site visits for smaller quantum claims as stipulated by clients. Faster and more efficient claims settlement.
4. Valuation Services: Asset valuation for insurance purposes, helping businesses ensure correct insurance coverage. Services extend to international clientele within India and overseas.
5. Policy Audit Services: Review of existing insurance covers and technical solutions for corporate houses. Coverage review services for mega policies and tailored local policies.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Proclaim provides loss adjusting and claims management services to insurance companies, reinsurers, and corporate risk management departments across India. Services cover property, engineering, marine, energy, construction/ALOP, liability, and financial/special risks claims, supplemented by risk inspections, valuations, policy audits, catastrophe response, and a desktop claims management system that handles small losses without site visits.

Product overview

Proclaim Insurance Surveyors and Loss Assessors is a loss adjusting and claims management group operating a network-based service model with 30 offices across India. The core offering is Loss Adjusting, supplemented by eight specialized service modules including Global Accounts, Value Added Services, Catastrophe Management, Desktop Claims Management, Risk Inspections, Valuation, and Policy Audits. The company also maintains nine areas of technical expertise covering Property, Energy, Engineering, Construction/ALOP, Fine Art and Specie, Marine, Liability, Financial and Special Risks, and Retention of Experts. The services are delivered through a network of over 250 insurance professionals across India.

Differentiator

Problem solved

Functional benefit

Products and services

• Loss Adjusting Core loss adjusting service providing expert claims assessment and settlement across fire, engineering, marine cargo, and specialized risks throughout India for insurance companies and corporate clients.
• Global Accounts Worldwide office network service enabling handling of international claims programs for multinational corporations with captive insurers or risk management departments.
• Value Added Services Claims assistance and risk management support including risk surveys, risk audits, risk mitigation assignments, valuations, and EML/PML assessments across insurance domains.
• Catastrophe Management Catastrophe response coordination including setup of temporary locations, deployment of qualified staff, and real-time damage assessment through communication and IT systems.
• Desktop Claims Management Technology-enabled claims assessment process allowing online evaluation of small losses without site visits, using documentation received and scrutinized through a process delivery system.
• Risk Inspections Risk management service helping businesses understand their risk exposures and implement mitigation measures for pre- and post-incident scenarios.
• Valuation Asset valuation services for insurance purposes, ensuring correct insurance coverage with replacement values for current equipment, offered by teams including Chartered Accountants and Engineers.
• Policy Audits Review of existing insurance covers with technical solutions for corporate houses, enabling optimal policy coverage tailored to business and risk exposure, including mega policies and tailored local policies.

Quantifiable outcome

• Ability to reach most locations within 24 hours in India (for marine services)

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Kanakben FoundationcoreOthersProclaim has established Kanakben Foundation under Section 8 as a not-for-profit nodal body for community development and CSR initiatives. The foundation aims to provide dedicated approach to community development, supporting primary education, rehabilitating abandoned women and girl child. Company partners with Government and non-Government organizations for local community impact.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• QuestGates: UK-headquartered specialist loss adjuster operating across property, liability, marine, and specialty lines. Comparable to Proclaim in specialist adjuster focus and B2B engagement with insurers and brokers.
• Crawford & Company: The world's largest independent provider of claims management and loss adjusting solutions, serving insurers and corporates globally. Directly comparable to Proclaim across the full loss-adjusting value chain, including property, energy, marine, and liability expertise, though at materially greater international scale.
• McLarens: Global independent loss adjusting and claims management firm with deep technical expertise across property, energy, marine, and aviation. Closely mirrors Proclaim's specialist, multi-line loss-adjusting model and reinsurer relationships.
• Davies Group: Global specialist professional services and technology firm operating across insurance, legal, and financial services with significant loss-adjusting operations. Comparable in B2B claims-services orientation, though broader in scope.
• Cunningham Lindsey: Historical global loss-adjusting major (now part of Sedgwick's claims operations) that competed directly with Proclaim's specialist multi-line model in international energy and construction mandates.
• Charles Taylor: International provider of loss-adjusting, claims management, and insurance services with strong energy, construction, and marine expertise. Closely comparable to Proclaim in technical specialty lines and global-accounts servicing model.

Regional players

• BDO India: India member firm of BDO Global with risk advisory and valuation services that intersect with insurance surveying work. Operates in the same India geography with adjacent professional-services capabilities relevant to Proclaim's market.
• Bureau Veritas India: Global TIC provider operating across India with industrial asset inspection, risk surveys, and marine cargo surveying services. Adjacent competitor for asset-related risk and valuation work that Proclaim also services.
• TÜV SÜD South Asia: Global testing, inspection, and certification firm with India operations offering risk assessment, plant inspections, and loss-prevention services. Comparable regional presence and overlap with Proclaim's engineering and energy risk-inspection offerings.

Broad incumbents

• Sedgwick: Global leader in claims management, loss adjusting, and risk consulting with a broader portfolio including managed care and workforce services. Highly comparable in core loss-adjusting services, but operates across wider adjacencies and geographies than Proclaim.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/proclaim-insurance-surveyor-and-loss-assessors

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Proclaim Insurance Surveyors and Loss Assessors