Suncoast Hospice

What Suncoast Hospice does

Suncoast Hospice is a nonprofit community hospice organization founded in 1977 and headquartered in Palm Harbor, Florida, operating as a member of Empath Health — described as the country's largest not-for-profit health system delivering non-acute care. It provides end-of-life hospice and palliative care services to patients with advanced or terminal illness (including cancer, COPD, heart failure, and dementia) across Pinellas County and, through its parent, North Central, West Central, and Southwest Florida. The organization operates three inpatient Care Centers (North Pinellas, Mid-Pinellas, and South Pinellas at Bayfront Medical Center) for short-term symptom management, and delivers the majority of care in patients' homes, hospitals, nursing homes, and assisted living facilities through interdisciplinary teams available 24/7.

The service portfolio is organized around core hospice care with multiple specialized programs: Pediatric Hospice Care for infants through young adults; Advanced Cardiac Care for end-stage congestive heart failure; a COPD Program for end-stage Chronic Obstructive Pulmonary Disease; Veterans Programs operating at Level Five We Honor Veterans designation through NHPCO and the VA; and Complementary Services (music therapy, pet therapy, expressive arts, aromatherapy, Reiki). Supporting infrastructure includes a 12-month Nurse Residency Program with a clinical simulation lab, a Family Advisory Council of former patient families, grief support services including 13 months of bereavement care (exceeding Medicare requirements), and grief support video content for adults and teens.

Revenue is generated through Medicare Hospice Benefit (primary), Medicaid, Medicare Advantage and private insurance, private pay, community donations via the Suncoast Hospice Foundation, and revenue from three Suncoast Hospice Resale Shops in Clearwater and St. Petersburg. As a mission-driven nonprofit, the organization commits to providing care regardless of ability to pay, with foundation and community funds covering uninsured and underinsured patients. The go-to-market combines physician referrals and direct patient/family contact (centralized admissions line (727) 467-7423) with community engagement through volunteer programs, grief support groups open to the broader public, and the resale shop footprint.

Name

Suncoast Hospice

Legal name

Suncoast Hospice

Website

https://suncoasthospice.org

Company type

Private

Founded year

1977

Operating status

Operating

Headcount range

1–10 employees

Short description

Suncoast Hospice is a nonprofit community hospice founded in 1977 and a member of Empath Health, providing end-of-life hospice and palliative care, grief support, and specialized programs (pediatric, cardiac, COPD, veterans) to patients and families across Pinellas County, Florida.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care

NAICS

Home Health Care Services (62161), Nursing and Residential Care Facilities (623), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Health Services (8000)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Palliative Care, Hospice & Serious Illness Support (BPAGACAK), Hospice Care in Nursing Facilities (SNF/NH Hospice) (HLADAHAD), Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO)

Keywords

• Hospice care services
• Palliative care
• Grief counseling
• End-of-life care
• Bereavement support

Headquarters

HQ city

Palm Harbor

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Medicare Hospice Benefit: Primary revenue stream. Medicare Part A covers hospice services for patients with terminal illness and six months or less life expectancy. Covers doctor visits, nursing care, medical equipment, supplies, medications, inpatient care, home health aide services, therapy services, social work, counseling, spiritual care, volunteer services, and grief counseling.
2. Medicaid Hospice Benefit: State Medicaid program coverage for uninsured individuals needing hospice services for themselves or family members.
3. Managed Care and Private Insurance: Coverage through Medicare Advantage Plans and private health insurance plans. Services covered include all hospice care services.
4. Private Pay: Personal payment options available for patients without insurance coverage.
5. Suncoast Hospice Foundation Donations: Community donations through the Suncoast Hospice Foundation support care for uninsured/underinsured patients and provide essential needs including resale shop items, food, and utility assistance.
6. Resale Shops Revenue: Three resale shop locations generate revenue supporting hospice care services while providing donated goods to the community. Volunteers staff the shops with donated items from the community.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Suncoast Hospice provides interdisciplinary hospice and palliative care to patients with advanced or terminal illness across Pinellas County, Florida, delivered through home-based care and three inpatient care centers. Services integrate medical treatment with complementary therapies (music, pet, aromatherapy, Reiki, expressive arts), emotional and spiritual counseling, caregiver support, and 13 months of bereavement services. The organization is funded by Medicare, Medicaid, private insurance, private pay, community donations, and revenue from three resale shops.

Product overview

Suncoast Hospice is a nonprofit hospice care organization and member of Empath Health, providing comprehensive end-of-life and palliative care services across Pinellas County, Florida. The organization operates as a unified service portfolio centered on hospice care with multiple specialized programs including Pediatric Hospice Care, Advanced Cardiac Care, COPD Program, Veterans Programs, and Grief Support Services. Complementary therapies such as Music Therapy, Pet Therapy, Aromatherapy, Expressive Arts, and Reiki are offered alongside conventional medicine. The organization also operates Care Centers for inpatient care, a Nurse Residency Program for professional development, Resale Shops for community fundraising, and maintains a Family Advisory Council for patient advocacy. All services are coordinated through interdisciplinary care teams available 24/7.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospice Care
• Pediatric Hospice Care
• Grief Support Services
• Advanced Cardiac Care Program
• COPD Program
• Veterans Programs
• Complementary Services
• Care Centers (Inpatient Care)
• Resale Shops

Quantifiable outcome

• 13 months of bereavement support for families (exceeding standard Medicare requirements)
• +2 more outcomes

Named customers1 record

Segments7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• National Hospice and Palliative Care Organization (NHPCO) / We Honor Veterans ProgramcoreStrategic or Co-development PartnerSuncoast Hospice is a Level Four/Five Partner in the We Honor Veterans program, a collaboration between NHPCO and the Department of Veterans Affairs. Working with the VA, veteran service organizations and other community partners, Suncoast provides specialized programs and services that honor and support veterans at end of life.
• Department of Veterans Affairs (VA)coreStrategic or Co-development PartnerCollaborates through the We Honor Veterans program to provide veteran-specific hospice care, military service recognition ceremonies, and connection to VA resources for veterans and their families.
• Veterans History Project (Library of Congress)minorStrategic or Co-development PartnerSuncoast Hospice conducts video or audio interviews of veterans in their care, collecting first-hand accounts of military experiences. Recordings are archived at the Library of Congress for future generations. Participants receive a copy of their interview and certificate.
• Honor Flight West Central FloridaminorStrategic or Co-development PartnerHonor Flight Network transports American war-era veterans to Washington D.C. memorials free of charge. Suncoast Hospice assists with applications and coordination for veterans in care. Hosts flight orientations and Honor Flight at Home events for community veterans.
• Empath HealthcoreStrategic or Co-development PartnerSuncoast Hospice is a member of Empath Health, described as the country's largest not-for-profit health system delivering non-acute care and services. Empath Health provides shared services, leadership, career opportunities, and coordinates broader hospice/palliative care across North Central, West Central and Southwest Florida.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Encompass Health: Diversified post-acute provider with home health and hospice services in Florida; comparable hospice line though hospice is a smaller part of a broader inpatient rehabilitation portfolio.
• LHC Group: Large home health and hospice operator (now part of Optum) providing hospice services across the Southeast; competes on the hospice service line while offering a broader post-acute portfolio.
• Cleveland Clinic Hospice / Visiting Nurse Association: Health-system-affiliated hospice providers (e.g., Cleveland Clinic Hospice, various VNAs) offering nonprofit hospice services within larger integrated delivery systems; comparable in clinical model though embedded in broader systems.

Direct peers

• Chapters Health System: Nonprofit community-based hospice and palliative care organization similar in mission and structure to Suncoast, providing comparable interdisciplinary services in Florida-adjacent markets.
• AccentCare (Seasons Hospice & Palliative Care): Post-acute care provider with a sizable hospice segment (formerly Seasons), offering comparable interdisciplinary hospice and palliative services in overlapping markets.
• Tidewell Hospice: Sister member of Empath Health serving Southwest Florida with hospice, palliative care, and grief services, making it the most directly comparable peer in the same parent system.
• Amedisys Home Health & Hospice: National hospice and home health operator with a major Florida presence, offering the same Medicare Hospice Benefit service model and competing for the same referral sources.
• VITAS Healthcare (Chemed): Largest US hospice provider operating in Florida; directly competes with Suncoast in the same hospice benefit, interdisciplinary team model, and physician referral channels.
• Gentiva Hospice (formerly Kindred at Home): National hospice provider with Florida coverage delivering interdisciplinary hospice and palliative care services comparable in scope and reimbursement model to Suncoast.

Regional players

• Hospice of the Chesapeake: Nonprofit hospice serving the Maryland/DC region with comparable interdisciplinary hospice, palliative, and grief services; structurally similar nonprofit model though in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/suncoasthospice
• YouTubeyoutube.com/channel/UCdO2i93B8fSIzUCdeSv5rcA
• Facebookfacebook.com/empathhealth
• LinkedInlinkedin.com/company/hospice-of-the-florida-suncoast-inc.-the
• Instagraminstagram.com/empathhealth

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Suncoast Hospice