Madkom Sa
Madkom is a supplier and integrator of proprietary software for document, information, and process management.
- Company typePrivate
- Founded1999
- HeadquartersGdynia, Poland
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Madkom Sa does
Madkom SA is a Polish proprietary software vendor and systems integrator founded in 1997 and headquartered in Gdynia, with regional sales offices in Kraków and Warsaw and a 51-100 person headcount. The company develops and operates the SIDAS suite of information systems for Polish local government units (JST — gminy, powiaty, and voivodeship offices), anchored by SIDAS EZD (Elektroniczne Zarządzanie Dokumentacją), described as the commercial leader among EZD-class systems used in Polish municipalities. Supporting modules cover public information bulletins (SIDAS BIP), budget management (SIDAS BUDŻET), GRC and NIS2 cybersecurity compliance (SIDAS Compliance), archive (SIDAS AZ), public procurement (SIDAS PZP), digital office services (SIDAS CU), electronic signature verification (SIDAS SAWPE / WeryfikacjaPodpisu.pl), courier dispatch (SIDAS GONIEC), and a proprietary address database (SIDAS BAZA, 380,000+ addresses, weekly updates). The platform integrates with the Polish e-government stack — ePUAP, e-Doręczenia, KSeF, CRU, BAE, GUS TERYT, eNADAWCA — and in 2024 became one of 13 NASK-PIB-authorized SaaS providers for the national EZD RP system.
The business model combines subscription software (SIDAS licenses and modules), recurring SaaS hosting on IQ PL infrastructure (three tiers: VHOST, BASIC, PREMIUM) and on NASK-approved SaaS EZD RP, with implementation services and ongoing support completing the deal. Distribution is direct enterprise field sales targeting Polish JST, supplemented by the NASK-PIB regulated channel for EZD RP and a dedicated training subsidiary (CSW Madkom Sp. z o.o., szkolenia.madkom.pl) delivering certified courses in EZD, e-signatures, e-Doręczenia, GDPR and cybersecurity. Pricing is quote-based by deployment model and module bundle; specific price points are not publicly disclosed. SIDAS EZD was extended in September 2025 with what the company positions as the first full AI support for an EZD system in Poland. Operational footprint includes 1,200+ total SIDAS implementations, 1,000+ completed EZD deployments, and 100,000+ system users; the company is ISO/IEC 27001:2022 certified.
Madkom Sa firmographics
Firmographics- Name
- Madkom Sa
- Legal name
- Madkom SA
- Website
- https://madkom.pl
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Madkom is a supplier and integrator of proprietary software for document, information, and process management.
- Ownership category
- akta.pro rank
Madkom Sa industry classification
Industry- Product category
- Public Administration Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)
Keywords
Where Madkom Sa is headquartered
LocationHeadquarters
- HQ city
- Gdynia
- HQ country
- Poland
- HQ region
- Europe
Offices3 records
Markets served
Madkom Sa business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- SIDAS Software Licenses and Subscriptions: Madkom SA sells and licenses its proprietary SIDAS software suite to Polish local government units (JST). This includes systems such as SIDAS EZD, SIDAS BIP, SIDAS BUDŻET, SIDAS AZ, SIDAS CU, SIDAS PZP, SIDAS PRW, SIDAS mikroEZD, and SIDAS LRU. Both perpetual (on-premise) and subscription-based delivery models are offered.
- SaaS EZD RP Services: Cloud-based delivery of EZD RP system via SaaS model, as an approved NASK-PIB partner. Eliminates client infrastructure costs with a fixed monthly/annual fee covering access, security, backups, and support.
- SIDAS Cloud Hosting: Cloud hosting services for SIDAS systems (EZD, BUDŻET, AZ) via SIDAS CLOUD, built on IQ PL infrastructure. Offered in three tiers (VHOST, BASIC, PREMIUM) with varying availability, backup, and remote access features. Priced as a fixed recurring fee with no surprise costs.
- Implementation and Deployment Services: Professional implementation services for SIDAS systems and EZD RP, including organizational audit, process analysis, system configuration, and go-live support. The company states over 1,000 successful EZD deployments completed.
- Training Services: Training programs delivered through CSW Madkom (Centrum Szkoleniowo-Wdrożeniowe Madkom) covering electronic document management, e-signatures, e-Doręczenia, GDPR/RODO, cybersecurity, SIDAS product operation, and electronic form creation. Both public scheduled courses and dedicated/customized training are offered.
- SIDAS SAWPE (Signature Verification): Electronic signature verification service (WeryfikacjaPodpisu.pl) used both as an integrated feature within SIDAS EZD and as a standalone online service for verifying XAdES, PAdES, and ePUAP signatures.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | SIDAS Cloud - BASIC |
| Subscription | Annual | SIDAS Cloud - PREMIUM |
| Subscription | Annual | SIDAS Cloud - VHOST |
| Subscription | Annual | SaaS EZD RP |
| Others | Multi-year contract | Training Courses |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels7 records
Madkom Sa product offering
Product offeringCore offering
Madkom SA develops, licenses, and supports the proprietary SIDAS software suite for Polish local government units (JST) and state institutions. Core offerings include electronic document management (SIDAS EZD), public information bulletins (SIDAS BIP), budget management (SIDAS Budżet), GRC/cybersecurity compliance (SIDAS Compliance), public procurement (SIDAS PZP), digital office (SIDAS CU), e-signature verification (SIDAS SAWPE), postal code database (SIDAS BAZA), local contract registry (SIDAS LRU), archive (SIDAS AZ), mobile courier app (SIDAS Goniec), and integration API (SIDAS API), delivered on-premise or as SaaS/Cloud, plus implementation and training services through the CSW Madkom subsidiary.
Product overview
Madkom SA offers the SIDAS product suite - a comprehensive portfolio of modular software products for Polish local government administration (JST). The core platform is SIDAS EZD (Electronic Document Management), the commercial market leader for EZD systems in Polish municipalities, which serves as the central hub integrating with government platforms including ePUAP, e-Doręczenia, KSeF, and CRU. Supporting modules include SIDAS Compliance (GRC/cyber security), SIDAS BIP (Public Information Bulletin), SIDAS Budżet (budget management), SIDAS Goniec (courier app), SIDAS PZP (public procurement), SIDAS CU (digital office), SIDAS API (integration layer), SIDAS SAWPE (electronic signature verification), SIDAS AZ (archive), SIDAS BAZA (postal code database), and SIDAS LRU (contract registry). Cloud offerings include SIDAS Cloud hosted on IQ PL infrastructure and SaaS EZD RP as NASK-PIB authorized partner. The company also provides implementation and training services through CSW Madkom subsidiary. In 2025, SIDAS EZD became the first EZD system in Poland to offer full AI support for document processing.
Differentiator
Problem solved
Functional benefit
Brands
- SIDAS EZD: Electronic Document Management System (Elektroniczne Zarządzanie Dokumentacją) for local government units
- SIDAS BIP
- SIDAS BUDŻET
- SIDAS Compliance
- SIDAS SAWPE / WeryfikacjaPodpisu.pl
- SIDAS Cloud
- SIDAS BAZA
- SIDAS GONIEC
- SIDAS mikroEZD
- SIDAS PRW
- SIDAS PZP
- SIDAS CU / Cyfrowy Urząd
- SIDAS API
- SIDAS LRU
Products and services
- SIDAS EZD (Electronic Document Management) Authored Electronic Document Management (EZD) system for Polish local government units (JST), supporting both electronic and traditional paper-based case processing. Claimed commercial market leader among EZD systems used in Polish municipalities; integrates with ePUAP, e-Doręczenia, KSeF, and CRU.
- SIDAS Compliance
Quantifiable outcome
- Over 1,000 successful EZD deployments completed
- +4 more outcomes
Companies that use Madkom Sa
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles2 records
Madkom Sa technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
AI capability3 records
Feature8 records
Madkom Sa partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- NASK-PIB (Naukowo Akademicka Sieć Badawcza - Państwowy Instytut Badawczy)coreMadkom SA operates as a key partner of NASK-PIB, the national operator of the EZD RP system. Madkom is one of 13 approved SaaS EZD RP providers and signed a cooperation agreement following the government-mandated pilot program. Madkom also developed 15 instructional screencast videos for EZD RP administrators on behalf of NASK-PIB, covering system configuration, integration, and best practices. The partnership is central to Madkom's ability to deliver both on-premise and cloud-hosted EZD RP implementations.
- IQ PL Sp. z o.o. (Gdańsk)coreIQ PL Sp. z o.o. from Gdańsk provides the cloud server platform underpinning the SIDAS CLOUD service. IQ PL supplies VHOST, BASIC, and PREMIUM hosting tiers for SIDAS EZD, SIDAS BUDŻET, and SIDAS AZ systems. IQ PL has committed to using renewable energy for its DataCenter, supporting Madkom's eco-conscious service delivery. Data is stored exclusively in Poland.
- NASK-PIB (Instructional Content)coreMadkom SA produced 15 instructional screencast videos for EZD RP administrators under a commission from NASK-PIB. The project involved workshops with Madkom SIDAS EZD experts and NASK experts, script development, professional narration, graphics, sound mixing, and SRT transcription. The resulting videos are publicly available on YouTube and serve as official training materials for the national EZD RP system.
Scale indicators8 records
Recent moves8 records
Expansion highlights6 records
Madkom Sa competitors and assessment
Company assessmentDirect peers
- Asseco Poland: Asseco is Poland's largest IT company and a major provider of software and services to Polish public administration, including ERP and document management systems. Directly comparable to Madkom in serving Polish JST with proprietary government software and implementation services.
- Comarch: Comarch is a Polish enterprise software vendor with a public-sector business unit delivering ERP, document management, and e-government solutions. Overlaps with Madkom in Polish government software and serves similar municipal and central government clients.
- Sygnity: Sygnity is a Polish IT services and software company focused on the public sector, including tax, customs, and document management systems for government entities. Directly comparable as a domestic Polish government software specialist.
- Granicus: Granicus is a government technology company providing document management, public records, and citizen engagement software to municipal and state governments. Directly comparable to Madkom in the niche of electronic document and records management for the public sector.
Regional players
- COIG (Centrum Obsługi Informatycznej Gospodarki): COIG is a Polish IT company providing software and services primarily to central and regional government administration, including document and registry systems. Comparable to Madkom in targeting Polish public-sector clients with proprietary government IT products.
Broad incumbents
- Tyler Technologies: Tyler Technologies is the leading US provider of software and services dedicated to municipal and county government, including document management, ERP, and public records. Comparable as a global benchmark for vertical government software specialist with similar end markets.
- OpenText: OpenText is a global leader in enterprise content management and document management software. Comparable to Madkom's SIDAS EZD as a broad incumbent in electronic document management, with overlapping functionality around compliance, archiving, and workflow.
- Hyland Software: Hyland is a major provider of content services and document management platforms to regulated and government organizations. Overlaps with Madkom in enterprise document management for organizations with strict compliance and records-retention requirements.
Emerging players
- DocuWare: DocuWare provides cloud-based document management and workflow automation software to mid-market and public-sector organizations. Comparable to SIDAS EZD as a focused document management and workflow platform with similar deployment models.
- M-Files: M-Files offers AI-powered document and information management platforms with metadata-driven automation. Comparable to Madkom's AI-enabled SIDAS EZD as a document management specialist increasingly leveraging AI for classification and workflow automation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Madkom Sa social profiles
Digital presenceMadkom Sa compliance and trust
Trust signalCompliance2 records
Madkom Sa financial estimates
Financial estimateRevenue estimate
Valuation estimate
Madkom Sa leadership team
Management profileNumber of profiles
Profiles1 record
Madkom Sa subsidiaries and ownership
Company hierarchySubsidiaries1 record
Madkom Sa funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Madkom Sa M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Madkom Sa
What does Madkom Sa do?
Madkom SA develops, licenses, and supports the proprietary SIDAS software suite for Polish local government units (JST) and state institutions. Core offerings include electronic document management (SIDAS EZD), public information bulletins (SIDAS BIP), budget management (SIDAS Budżet), GRC/cybersecurity compliance (SIDAS Compliance), public procurement (SIDAS PZP), digital office (SIDAS CU), e-signature verification (SIDAS SAWPE), postal code database (SIDAS BAZA), local contract registry (SIDAS LRU), archive (SIDAS AZ), mobile courier app (SIDAS Goniec), and integration API (SIDAS API), delivered on-premise or as SaaS/Cloud, plus implementation and training services through the CSW Madkom subsidiary.
Is Madkom Sa a public or private company?
Madkom Sa is a private company. It is classified as unknown and is currently operating.
When was Madkom Sa founded?
Madkom Sa was founded in 1999. It employs 51 to 100 people.
Where is Madkom Sa based?
Madkom Sa is headquartered in Gdynia, Poland, in the Europe region.
How does Madkom Sa make money?
Six revenue lines are on record. SIDAS Software Licenses and Subscriptions are the primary driver. The others are saaS EZD RP Services, SIDAS Cloud Hosting, implementation and Deployment Services, training Services and SIDAS SAWPE (Signature Verification).
Who are Madkom Sa's main competitors?
Direct peers on record are Asseco Poland, Comarch, Sygnity and Granicus. COIG (Centrum Obsługi Informatycznej Gospodarki) is listed as a regional player. Broad incumbents are Tyler Technologies, OpenText and Hyland Software. Emerging players are DocuWare and M-Files.
Does Madkom Sa have an API?
Yes. Madkom SA offers SIDAS API as a product offering, indicating API availability for system integration purposes. The API enables integration with external systems and government platforms including KSeF (Krajowy System e-Faktur) for electronic invoicing, e-Doręczenia for electronic delivery, and CRU (Centralny Rejestr Umów) through SIDAS LRU module. The company also provides API access to GUS (BIR) data as part of SIDAS LRU functionality. Developer documentation is at madkom.pl/sidas-api.
What industry is Madkom Sa in?
Madkom Sa's product category is Public Administration Software. Its primary akta.pro industry code is HDAEAEAA, Core ERP Suites (Financials, Procurement, Projects). Its NAICS code is 54151 and its SIC code is 7372.