Madkom Sa

What Madkom Sa does

Madkom SA is a Polish proprietary software vendor and systems integrator founded in 1997 and headquartered in Gdynia, with regional sales offices in Kraków and Warsaw and a 51-100 person headcount. The company develops and operates the SIDAS suite of information systems for Polish local government units (JST — gminy, powiaty, and voivodeship offices), anchored by SIDAS EZD (Elektroniczne Zarządzanie Dokumentacją), described as the commercial leader among EZD-class systems used in Polish municipalities. Supporting modules cover public information bulletins (SIDAS BIP), budget management (SIDAS BUDŻET), GRC and NIS2 cybersecurity compliance (SIDAS Compliance), archive (SIDAS AZ), public procurement (SIDAS PZP), digital office services (SIDAS CU), electronic signature verification (SIDAS SAWPE / WeryfikacjaPodpisu.pl), courier dispatch (SIDAS GONIEC), and a proprietary address database (SIDAS BAZA, 380,000+ addresses, weekly updates). The platform integrates with the Polish e-government stack — ePUAP, e-Doręczenia, KSeF, CRU, BAE, GUS TERYT, eNADAWCA — and in 2024 became one of 13 NASK-PIB-authorized SaaS providers for the national EZD RP system.

The business model combines subscription software (SIDAS licenses and modules), recurring SaaS hosting on IQ PL infrastructure (three tiers: VHOST, BASIC, PREMIUM) and on NASK-approved SaaS EZD RP, with implementation services and ongoing support completing the deal. Distribution is direct enterprise field sales targeting Polish JST, supplemented by the NASK-PIB regulated channel for EZD RP and a dedicated training subsidiary (CSW Madkom Sp. z o.o., szkolenia.madkom.pl) delivering certified courses in EZD, e-signatures, e-Doręczenia, GDPR and cybersecurity. Pricing is quote-based by deployment model and module bundle; specific price points are not publicly disclosed. SIDAS EZD was extended in September 2025 with what the company positions as the first full AI support for an EZD system in Poland. Operational footprint includes 1,200+ total SIDAS implementations, 1,000+ completed EZD deployments, and 100,000+ system users; the company is ISO/IEC 27001:2022 certified.

Name

Madkom Sa

Legal name

Madkom SA

Website

https://madkom.pl

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

51–100 employees

Short description

Madkom is a supplier and integrator of proprietary software for document, information, and process management.

Ownership category

akta.pro rank

Product category

Public Administration Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

Keywords

• Document management software
• Electronic document management
• Public administration software
• Electronic signature verification
• Government compliance software

Headquarters

HQ city

Gdynia

HQ country

Poland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SIDAS Software Licenses and Subscriptions: Madkom SA sells and licenses its proprietary SIDAS software suite to Polish local government units (JST). This includes systems such as SIDAS EZD, SIDAS BIP, SIDAS BUDŻET, SIDAS AZ, SIDAS CU, SIDAS PZP, SIDAS PRW, SIDAS mikroEZD, and SIDAS LRU. Both perpetual (on-premise) and subscription-based delivery models are offered.
2. SaaS EZD RP Services: Cloud-based delivery of EZD RP system via SaaS model, as an approved NASK-PIB partner. Eliminates client infrastructure costs with a fixed monthly/annual fee covering access, security, backups, and support.
3. SIDAS Cloud Hosting: Cloud hosting services for SIDAS systems (EZD, BUDŻET, AZ) via SIDAS CLOUD, built on IQ PL infrastructure. Offered in three tiers (VHOST, BASIC, PREMIUM) with varying availability, backup, and remote access features. Priced as a fixed recurring fee with no surprise costs.
4. Implementation and Deployment Services: Professional implementation services for SIDAS systems and EZD RP, including organizational audit, process analysis, system configuration, and go-live support. The company states over 1,000 successful EZD deployments completed.
5. Training Services: Training programs delivered through CSW Madkom (Centrum Szkoleniowo-Wdrożeniowe Madkom) covering electronic document management, e-signatures, e-Doręczenia, GDPR/RODO, cybersecurity, SIDAS product operation, and electronic form creation. Both public scheduled courses and dedicated/customized training are offered.
6. SIDAS SAWPE (Signature Verification): Electronic signature verification service (WeryfikacjaPodpisu.pl) used both as an integrated feature within SIDAS EZD and as a standalone online service for verifying XAdES, PAdES, and ePUAP signatures.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Madkom SA develops, licenses, and supports the proprietary SIDAS software suite for Polish local government units (JST) and state institutions. Core offerings include electronic document management (SIDAS EZD), public information bulletins (SIDAS BIP), budget management (SIDAS Budżet), GRC/cybersecurity compliance (SIDAS Compliance), public procurement (SIDAS PZP), digital office (SIDAS CU), e-signature verification (SIDAS SAWPE), postal code database (SIDAS BAZA), local contract registry (SIDAS LRU), archive (SIDAS AZ), mobile courier app (SIDAS Goniec), and integration API (SIDAS API), delivered on-premise or as SaaS/Cloud, plus implementation and training services through the CSW Madkom subsidiary.

Product overview

Madkom SA offers the SIDAS product suite - a comprehensive portfolio of modular software products for Polish local government administration (JST). The core platform is SIDAS EZD (Electronic Document Management), the commercial market leader for EZD systems in Polish municipalities, which serves as the central hub integrating with government platforms including ePUAP, e-Doręczenia, KSeF, and CRU. Supporting modules include SIDAS Compliance (GRC/cyber security), SIDAS BIP (Public Information Bulletin), SIDAS Budżet (budget management), SIDAS Goniec (courier app), SIDAS PZP (public procurement), SIDAS CU (digital office), SIDAS API (integration layer), SIDAS SAWPE (electronic signature verification), SIDAS AZ (archive), SIDAS BAZA (postal code database), and SIDAS LRU (contract registry). Cloud offerings include SIDAS Cloud hosted on IQ PL infrastructure and SaaS EZD RP as NASK-PIB authorized partner. The company also provides implementation and training services through CSW Madkom subsidiary. In 2025, SIDAS EZD became the first EZD system in Poland to offer full AI support for document processing.

Differentiator

Problem solved

Functional benefit

Brands

• SIDAS EZD: Electronic Document Management System (Elektroniczne Zarządzanie Dokumentacją) for local government units
• SIDAS BIP
• SIDAS BUDŻET
• SIDAS Compliance
• SIDAS SAWPE / WeryfikacjaPodpisu.pl
• SIDAS Cloud
• SIDAS BAZA
• SIDAS GONIEC
• SIDAS mikroEZD
• SIDAS PRW
• SIDAS PZP
• SIDAS CU / Cyfrowy Urząd
• SIDAS API
• SIDAS LRU

Products and services

• SIDAS EZD (Electronic Document Management) Authored Electronic Document Management (EZD) system for Polish local government units (JST), supporting both electronic and traditional paper-based case processing. Claimed commercial market leader among EZD systems used in Polish municipalities; integrates with ePUAP, e-Doręczenia, KSeF, and CRU.
• SIDAS Compliance

Quantifiable outcome

• Over 1,000 successful EZD deployments completed
• +4 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability3 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core.

• NASK-PIB (Naukowo Akademicka Sieć Badawcza - Państwowy Instytut Badawczy)coreStrategic or Co-development PartnerMadkom SA operates as a key partner of NASK-PIB, the national operator of the EZD RP system. Madkom is one of 13 approved SaaS EZD RP providers and signed a cooperation agreement following the government-mandated pilot program. Madkom also developed 15 instructional screencast videos for EZD RP administrators on behalf of NASK-PIB, covering system configuration, integration, and best practices. The partnership is central to Madkom's ability to deliver both on-premise and cloud-hosted EZD RP implementations.
• IQ PL Sp. z o.o. (Gdańsk)coreTechnology or IntegrationIQ PL Sp. z o.o. from Gdańsk provides the cloud server platform underpinning the SIDAS CLOUD service. IQ PL supplies VHOST, BASIC, and PREMIUM hosting tiers for SIDAS EZD, SIDAS BUDŻET, and SIDAS AZ systems. IQ PL has committed to using renewable energy for its DataCenter, supporting Madkom's eco-conscious service delivery. Data is stored exclusively in Poland.
• NASK-PIB (Instructional Content)coreStrategic or Co-development PartnerMadkom SA produced 15 instructional screencast videos for EZD RP administrators under a commission from NASK-PIB. The project involved workshops with Madkom SIDAS EZD experts and NASK experts, script development, professional narration, graphics, sound mixing, and SRT transcription. The resulting videos are publicly available on YouTube and serve as official training materials for the national EZD RP system.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Asseco Poland: Asseco is Poland's largest IT company and a major provider of software and services to Polish public administration, including ERP and document management systems. Directly comparable to Madkom in serving Polish JST with proprietary government software and implementation services.
• Comarch: Comarch is a Polish enterprise software vendor with a public-sector business unit delivering ERP, document management, and e-government solutions. Overlaps with Madkom in Polish government software and serves similar municipal and central government clients.
• Sygnity: Sygnity is a Polish IT services and software company focused on the public sector, including tax, customs, and document management systems for government entities. Directly comparable as a domestic Polish government software specialist.
• Granicus: Granicus is a government technology company providing document management, public records, and citizen engagement software to municipal and state governments. Directly comparable to Madkom in the niche of electronic document and records management for the public sector.

Regional players

• COIG (Centrum Obsługi Informatycznej Gospodarki): COIG is a Polish IT company providing software and services primarily to central and regional government administration, including document and registry systems. Comparable to Madkom in targeting Polish public-sector clients with proprietary government IT products.

Broad incumbents

• Tyler Technologies: Tyler Technologies is the leading US provider of software and services dedicated to municipal and county government, including document management, ERP, and public records. Comparable as a global benchmark for vertical government software specialist with similar end markets.
• OpenText: OpenText is a global leader in enterprise content management and document management software. Comparable to Madkom's SIDAS EZD as a broad incumbent in electronic document management, with overlapping functionality around compliance, archiving, and workflow.
• Hyland Software: Hyland is a major provider of content services and document management platforms to regulated and government organizations. Overlaps with Madkom in enterprise document management for organizations with strict compliance and records-retention requirements.

Emerging players

• DocuWare: DocuWare provides cloud-based document management and workflow automation software to mid-market and public-sector organizations. Comparable to SIDAS EZD as a focused document management and workflow platform with similar deployment models.
• M-Files: M-Files offers AI-powered document and information management platforms with metadata-driven automation. Comparable to Madkom's AI-enabled SIDAS EZD as a document management specialist increasingly leveraging AI for classification and workflow automation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@MadkomSA
• Facebookfacebook.com/Madkom/?locale=pl_PL
• LinkedInlinkedin.com/company/madkom-s-a-/?originalSubdomain=pl
• Xx.com/Madkom_SA

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Madkom Sa