What Arab American and Chaldean Council does

The Arab American and Chaldean Council (ACC) is a Michigan-based 501(c)(3) nonprofit human services organization founded in 1979 by Dr. Haifa Fakhouri, headquartered in Troy, MI and operating 40+ outreach offices across Wayne, Oakland, and Macomb counties. ACC delivers an integrated portfolio of twelve programs including Behavioral Health (CARF-accredited since 1992), a Primary Care Clinic, the Women Infants and Children (WIC) nutrition program with six locations, Youth Programs, Employment & Training (PATH Refugee Program), the Marketplace fresh food distribution hub, Substance Use Prevention, Refugee Health Assessment (sole state-contracted provider), DHHS program navigation, Community Outreach, and ESL classes, serving over 90,000 clients and rendering 450,000+ services annually as of 2023.

Revenue is generated primarily through federal and state government grants and contracts (U.S. Department of Health and Human Services, Michigan DHHS, Michigan Works!), with supplemental funding from private foundations (Blue Cross Blue Shield of Michigan Foundation, Ballmer Group, DTE Foundation) and corporate sponsors (Ford, Comerica Bank, Amazon, Huntington, Kroger, SpartanNash), plus individual donations via PayPal. Services are provided at low or no cost to eligible clients based on income and program requirements, with cultural and linguistic sensitivity delivered by a tri-lingual, community-rooted workforce of 101-250 employees.

ACC's operating model is a community-based direct service delivery platform supported by telehealth, with leadership including Founder and President Dr. Haifa Fakhouri, CEO Odie Fakhouri, and a Board chaired by Susan Brueckman. Strategic moats rest on the 1992 CARF accreditation, the 2012 State of Michigan sole-provider designation for refugee health assessments, four decades of community trust across five gubernatorial endorsements, and a multilingual talent base developed partly through internship pipelines with the University of Michigan and University of Detroit Mercy.

Name

Arab American and Chaldean Council

Legal name

Arab American and Chaldean Council

Website

https://myacc.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

101–250 employees

Short description

The Arab American and Chaldean Council (ACC) is a Michigan-based 501(c)(3) nonprofit, founded in 1979, that delivers an integrated portfolio of twelve human services programs including behavioral health, primary care, WIC, refugee resettlement, youth services, and food distribution to over 90,000 clients annually across Wayne, Oakland, and Macomb counties via 40+ outreach offices.

Ownership category

akta.pro rank

Headquarters

HQ city

Troy

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government Grants and Contracts: Primary funding from federal and state government programs including DHHS, Michigan Works!, U.S. Department of Health & Human Services Administration for Children & Families Office of Community Services, and Michigan Department of Human Health Services
2. Foundation and Corporate Support: Funding and support from private foundations such as Blue Cross Blue Shield of Michigan Foundation, Ballmer Group, DTE Foundation, Comerica Bank, and corporate sponsors including Ford
3. Donations: Individual and organizational donations through PayPal and direct contribution programs

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

ACC is a nonprofit human services organization that delivers a comprehensive, multi-program portfolio including CARF-accredited outpatient behavioral health and substance abuse services, a primary care clinic, WIC nutrition programming, refugee health assessments and resettlement support, ESL and employment training (PATH), an after-school youth program, a weekly fresh food distribution marketplace, DHHS program navigation, multicultural awareness services, and senior citizen food support. Services are provided at low or no cost to eligible clients by multilingual, culturally sensitive staff across more than 40 outreach locations in Southeast Michigan.

Product overview

The Arab American and Chaldean Council (ACC) operates as a comprehensive human services organization offering a multi-module service portfolio. The organization provides twelve interconnected programs including Behavioral Health, Primary Care Clinic, WIC, Youth Program, Employment & Training (PATH), Marketplace food distribution, Refugee Health Assessment, Substance Use Prevention, Community Outreach, DHHS Program, and Senior Services. These services work together to address core human needs including healthcare, nutrition, employment, youth development, and refugee resettlement across Michigan communities.

Differentiator

Problem solved

Functional benefit

Products and services

• Behavioral Health Program Comprehensive, community-based outpatient behavioral health services including mental health counseling, substance abuse treatment, developmental guidance, psychological testing, and case management, accredited by CARF since 1992 and serving Wayne, Oakland, and Macomb counties.
• Community Outreach Annual drives for essential items (warm winter coats, holiday meals), multicultural awareness and training programs, and a monthly Focus:HOPE food distribution for low-income seniors age 60+ in Oakland and Macomb counties.
• DHHS Program Co-located, tri-lingual, culturally sensitive assistance in accessing Michigan DHHS financial, medical, and nutritional services across multiple DHHS offices in Wayne, Oakland, and Macomb counties.
• Employment & Training Program (PATH) PATH Refugee Program partnership with Oakland County Michigan Works! providing ESL classes, digital literacy training, job readiness training, employment planning, and citizenship preparation for families with limited English-speaking abilities.
• Primary Care Clinic Community health center providing preventative care, health assessments, lab work, EKG, injections, medication applications, and referrals for underserved populations, including those who are unemployed with limited access to health services.
• Substance Use Prevention Program Substance abuse prevention and education services for youth ages 9-18 using the Botvin Life Skills Training Program, complemented by a statewide prescription drug take-back initiative that installed permanent units in all 30 Michigan State Police posts.
• Women, Infants and Children (WIC) Program Federal WIC nutrition program providing supplemental foods, health referrals, breastfeeding support, and nutrition education for expectant mothers, postpartum women, infants, and children up to age five.
• Youth Program After-school program for at-risk youth ages 9-17 offering academic assistance, tutoring, computer skills training, mentoring, substance abuse prevention, athletics, life skills training, and recreational activities at the ACC Youth Center on Seven Mile Road in Detroit.
• Marketplace (Fresh Food Distribution) Fresh food distribution program partnering with Forgotten Harvest to distribute over 60,000 pounds of fresh food weekly to hundreds of families through a drive-thru model at 110 W. 7 Mile Road in Detroit.
• Refugee Health Assessment and Promotion Program Initial health assessment and medical screenings for newly arrived refugees in Macomb, Oakland, and Wayne counties, including comprehensive exams, immunizations, and laboratory services, plus referral coordination, medical appointment scheduling, translation services, and transportation assistance.

Quantifiable outcome

• 90,000+ clients served annually with 450,000+ services provided
• +4 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Forgotten HarvestcoreStrategic or Co-development Partner · 1 December 2011Partnership established in December 2011 to distribute fresh food to those in need. ACC Marketplace is one of Forgotten Harvest's largest distribution sites, providing over 60,000 pounds of fresh food weekly to hundreds of families through a drive-thru model.
• Focus:HOPEcoreStrategic or Co-development PartnerMonthly partnership providing food items to low income senior residents age 60 and over in Oakland and Macomb County at the St. George Community Center.
• Oakland County Michigan Works!coreStrategic or Co-development PartnerACC is Oakland County's PATH Refugee Program partner, assisting families with limited English speaking abilities to secure employment with dignity.
• Michigan State PolicecoreStrategic or Co-development PartnerPermanent prescription drug take-back units were installed in all 30 Michigan State Police posts as a result of ACC's statewide initiative.
• AltarumminorStrategic or Co-development PartnerPartnership in WIC-oral health pilot program implementing dental health services in urban Detroit WIC clinics.
• University of Michigan School of Public HealthminorStrategic or Co-development PartnerDietetic internship partnership where ACC has mentored 89 interns since 2014.
• University of Detroit Mercy - Rx for Reading ProgramminorStrategic or Co-development PartnerLiteracy partnership with all 6 ACC WIC offices to encourage literacy among WIC clients' early readers. Over 30,000 books distributed to the community.

Scale indicators9 records

Recent moves12 records

Expansion highlights5 records

Broad incumbents

• International Rescue Committee: The International Rescue Committee is a major global humanitarian organization delivering refugee resettlement and integration services across the U.S. It is a broader incumbent that operates in Michigan-adjacent markets and competes for the same federal refugee resettlement funding that supports ACC's refugee programs.
• HIAS: HIAS is one of the largest national refugee resettlement agencies and a federal refugee admissions program contractor. It is a broader incumbent with which ACC competes for and partners around refugee resettlement funding streams, and represents a national-level analog to ACC's refugee program.
• Lutheran Immigration and Refugee Service: LIRS is a national refugee resettlement and migration services organization. It is a broader incumbent operating across multiple U.S. states with services paralleling ACC's refugee health, employment, and resettlement offerings, and represents a national-scale peer for refugee funding.

Direct peers

• Samaritas: Samaritas is a Michigan-headquartered nonprofit that delivers refugee resettlement, foster care, and human services across the state. It competes with ACC for state refugee resettlement contracts, including potentially the PATH program funding, and serves overlapping newcomer populations in Southeast Michigan.
• ACCESS (Arab Community Center for Economic and Social Services): ACCESS is the most direct competitor to ACC, providing an integrated suite of social, health, educational, and employment services to Arab-American and immigrant communities in Dearborn and across Michigan. It competes for the same donor, foundation, and government funding pools serving similar ethnic communities in the same tri-county region.
• International Institute of Metropolitan Detroit: The International Institute of Metropolitan Detroit — the very organization inside which ACC was founded in 1979 — provides refugee resettlement, immigration, and integration services in the same Southeast Michigan region. It is a direct peer for refugee services funding and newcomer client acquisition.
• Chaldean Community Foundation: Based in Sterling Heights, MI, the Chaldean Community Foundation serves the Chaldean-Iraqi American population — a core ACC constituency — with social services, education, cultural programming, and advocacy. It directly overlaps ACC's Chaldean-targeted mission and competes for the same Michigan-based Chaldean client base and foundation funding.
• Catholic Charities of Southeast Michigan: Catholic Charities of Southeast Michigan provides behavioral health, refugee services, immigration legal aid, food assistance, and youth programs across the same tri-county region. It is a long-established competitor for state and federal human services contracts and a comparable multi-program nonprofit social services platform.
• Jewish Family Service of Metropolitan Detroit: Jewish Family Service operates a similar model of culturally-targeted behavioral health, refugee/immigrant services, food assistance, and case management in Metro Detroit. While serving a different ethnic community, its operating structure, funder profile, and service mix are highly comparable to ACC's.

Others

• Michigan Department of Health & Human Services: Michigan DHHS is a major ACC funder and contract partner — not a competitor — but is the state-level anchor institution around which ACC's DHHS Program, WIC, and behavioral health contracts are structured. It is included as an ecosystem participant whose funding decisions materially shape ACC's operating model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ACC_Services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Arab American and Chaldean Council