North Queensland Insurance Brokers

What North Queensland Insurance Brokers does

North Queensland Insurance Brokers (NQIB), founded in 1986 and privately held as North Queensland Insurance Brokers Pty Ltd (ABN 60 010 612 174, AFSL 245647), is an Australian insurance brokerage headquartered in Kirwan (Townsville), Queensland. The firm distributes business, rural, and personal insurance products on a broker-led model, with a portfolio of more than 20 line items organised across Business Insurance (14 sub-products including Business Package, Commercial Motor, Commercial Property, Contract Works, Corporate Travel, Cyber, D&O, Goods in Transit, Industrial Special Risks, Machinery Breakdown, Management Liability, Professional Indemnity, Public & Product Liability, and Tax Audit), Rural Insurance (farm, cattle station, and mixed enterprise coverage), and Personal Insurance (home and contents, car, boat, caravan, landlords). Customers include SMBs, agricultural operators, and individual policyholders across North Queensland. NQIB accesses over 120 insurance providers through the Aviso Group national broking network, joined in 2022, combining regional specialisation with national carrier reach.

NQIB generates revenue primarily through commissions and rebates paid by insurers on placed premium volume, on a quote-based pricing model with annual billing cadence. Distribution is sales-led and relationship-driven: six physical offices across Townsville, Ayr, Ingham, Innisfail, Tully, and Mt Isa provide face-to-face advisory service, supplemented by phone, email, and website-based quote requests. Marketing channels centre on the corporate website (nqib.com.au), LinkedIn, and Facebook, with community presence driving referral flows. Service features include claims notification, emergency repairs coordination, and certificate-of-currency requests.

Technology stack is conventional broker infrastructure: the Aviso Group national platform provides operational systems, while third-party integrations include CoreLogic and Sum Insured for residential replacement-cost calculators and the MSM BI Calculator for business interruption declared-value calculations. No mobile app, public API, or proprietary AI/ML capability is evidenced. The firm is broadly affiliated with Envest (one of Australia's largest privately owned insurance distribution groups) and is a member of the Council of Queensland Insurance Brokers. In March 2026 NQIB expanded into Northwest Queensland via the announced acquisition of Ausure Insurance & Finance (Mt Isa), with client transition under the existing AFSL.

Name

North Queensland Insurance Brokers

Legal name

North Queensland Insurance Brokers Pty Ltd

Website

https://nqib.com.au

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

North Queensland Insurance Brokers is a private Australian insurance brokerage founded in 1986, distributing business, rural, and personal lines through six offices across North and Northwest Queensland and the Aviso Group national network spanning 120+ providers.

Ownership category

akta.pro rank

Product category

Insurance Brokerage

NAICS

Insurance Agencies and Brokerages (52421), Agencies, Brokerages, and Other Insurance Related Activities (5242)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Commercial Lines Insurance Brokerage (FSAEADAB)

akta.pro secondary industries

Retail (Personal Lines) Insurance Brokerage (FSAEADAA), Specialty Insurance Brokerage (Marine, Aviation, Cyber, Professional Lines) (FSAEADAJ)

Keywords

• Insurance brokerage services
• Business insurance solutions
• Rural farm insurance
• Personal lines insurance
• Commercial risk advisory

Headquarters

HQ city

Kirwan

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Insurance brokerage commissions: NQIB earns commissions from insurance providers for placing business with them. As an insurance broker, they receive rebates/commissions from insurers based on premium volumes placed.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

North Queensland Insurance Brokers is an insurance brokerage that places business, rural, domestic, and travel insurance coverage on behalf of clients across North Queensland. Operating from six offices and drawing on access to over 120 insurance providers via the Aviso Group network, NQIB delivers broker-led advice, quote placement, and ongoing claims support for small-to-medium businesses, agricultural operators, and personal lines customers.

Product overview

North Queensland Insurance Brokers (NQIB) operates as an insurance brokerage offering a comprehensive portfolio of insurance products organized across three main categories: Business Insurance, Rural Insurance, and Personal Insurance. The Business Insurance portfolio includes 14 specialized sub-products including Business Package Insurance (combining property, liability, and business interruption), Commercial Motor Insurance, Commercial Property Insurance, Contract Works Insurance, Corporate Travel Insurance, Cyber Insurance, Directors & Officers Liability Insurance, Goods in Transit Insurance, Industrial Special Risks Insurance, Machinery Breakdown Insurance, Management Liability Insurance, Professional Indemnity Insurance, Public & Product Liability Insurance, and Tax Audit Insurance. The Rural Insurance category provides agricultural business protection covering property, equipment, livestock, and income. Personal Insurance encompasses Boat, Car, Caravan, Home & Contents, and Landlords insurance. The company also provides service features including Claims Notification, Emergency Repairs support, and Certificate of Currency requests. NQIB is part of the Aviso Group national network with access to over 120 insurance providers.

Differentiator

Problem solved

Functional benefit

Products and services

• Business Package Insurance Combines multiple insurance products including property, liability, and business interruption into one policy to protect businesses from income losses and related expenses following insured events. Designed for small to medium businesses across North Queensland.
• Business Interruption Insurance Provides financial protection for businesses unable to operate by covering loss of expected income and extra costs incurred to recover from an insured event.
• Commercial Motor Insurance Protects commercial vehicles and passengers with options including comprehensive, third party property, and third party fire and theft coverage.
• Commercial Property Insurance Provides protection for physical business assets including buildings, stock, equipment, and contents against fire, storm, theft, or accidental damage.
• Contract Works Insurance Designed for builders, owner builders, and construction businesses to protect property during construction, renovation, or alteration projects.
• Corporate Travel Insurance Protects businesses against financial loss from travel disruptions covering overseas medical expenses, personal accident, hire vehicle excess, and baggage.
• Cyber Insurance Helps businesses recover from cyber threats, data breaches, and digital disruption covering revenue loss, reputation damage, and legal fallout.
• Directors & Officers Liability Insurance Provides coverage for personal liability and financial loss of company board directors and officers against claims of wrongdoing in their duties.
• Goods in Transit Insurance Covers goods, stock, or merchandise during transportation by road, rail, air, or sea against loss or damage.
• Industrial Special Risks (ISR) Insurance Covers a vast range of accidental loss or damages for large single or multi-location businesses using an all-risks wording approach.
• Machinery Breakdown Insurance

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Aviso GroupcoreStrategic or Co-development Partner · 1 January 2022National insurance broking network with over 40 offices across six states and Northern Territory. NQIB joined in 2022, gaining access to national scale, resources, and governance while maintaining local service. Provides operational support, technology platforms, and competitive insurance products.
• EnvestcoreStrategic or Co-development PartnerOne of Australia's largest privately owned insurance distribution groups. As at March 2025, includes three national insurance broker brands, two insurance advisor networks, five direct-to-consumer insurance brands, 23 intermediated underwriting agencies, and over 2000 employees. Provides financial, operational and strategic support services.
• Council of Queensland Insurance Brokers (CQIB)minorGTM or Marketing PartnerProfessional association representing Queensland insurance brokers. Founded 1980, represents 53 member firms across 85 offices with 500 staff placing over $600,000,000 in annual premiums from 200,000+ clients. Regulated by ASIC.
• Ausure Insurance & Finance (Mt Isa)minorChannel Partner/ Reseller/ DistributorAcquisition completed March 2025. Clients from Ausure Mt Isa transitioned to NQIB from 26 March 2025. Expansion of NQIB footprint into Northwest Queensland with same local account managers and service team.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• PSC Insurance Group: ASX-listed Australian insurance brokerage group built largely through acquisitions of regional and specialty brokers. Comparable business model and growth playbook to NQIB's parent-supported expansion strategy.
• Steadfast Group Limited: ASX-listed Australian insurance broker network with hundreds of equity-aligned member brokerages. Directly comparable to NQIB in intermediating commercial and personal lines on behalf of multiple insurers across regional Australia.
• Insurance House Group: Australian independent insurance broker arranging commercial, personal, and rural lines across multiple locations. Closely mirrors NQIB's intermediation model and customer/market mix.
• Honan Insurance Group: Mid-tier Australian commercial and personal lines insurance broker with multi-office presence and similar product breadth to NQIB, including business package, commercial motor, and rural exposures.
• Westcourt Group: Australian insurance brokerage serving business and personal insurance customers across Queensland and broader regional markets. Closely comparable in customer segments, geographic concentration, and product portfolio.
• Ausure Insurance & Finance: Australian broker network whose Mt Isa book NQIB recently acquired. Operates as a competitor distribution model for general insurance across regional Australia — directly comparable intermediation model.
• Network Insurance Group: Australian mid-market insurance brokerage group focused on commercial lines with multi-branch regional model. Directly comparable in product scope, customer segments, and broker-led distribution to NQIB.

Broad incumbents

• Arthur J. Gallagher & Co (Australia): Global insurance broker and risk adviser with significant Australian operations acquired through regional broker roll-ups. Overlaps with NQIB in commercial and specialty lines intermediation in Australia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/northqueenslandinsurancebrokers
• LinkedInlinkedin.com/company/nqib

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Queensland Insurance Brokers