Infohealth

What Infohealth does

Infohealth Limited is a privately held UK healthcare company operating three divisions: Infohealth Pharmacies, Infohealth Manufacturing, and Infohealth Technology. The company is headquartered in Coulsdon, Surrey, with a registered office in Harrow and operates two purpose-built community pharmacy units serving over 10,000 local customers, alongside care home medicines management services delivered through Advanced Monitored Dosage Systems and CQC Medicines Support. Its GPhC-regulated pharmacy operations generate revenue through prescription dispensing, minor ailment treatment, vaccinations, and care home service contracts.

Infohealth Manufacturing develops, licenses, and commercialises heritage pharmaceutical brands under MHRA supervision, including Hills Balsam Chesty Cough Liquid and Sanderson's Throat Specific Mixture, distributed through major wholesalers AAH, Boots Alliance, Phoenix, and DE Group to over 8,000 UK community pharmacies and via Amazon. The division operates from a 40,000+ sq ft warehousing facility supporting national and international fulfilment, with revenue generated through wholesale product sales and brand licensing.

Infohealth Technology provides the NowPatient platform, a synchronous telehealth solution featuring AI/ML-driven predictive healthcare analytics, pharmacogenetics, and regulated Software as a Medical Device (SaMD) integrated with NHS Digital systems, targeting chronic disease patients. The division is actively developing AI-driven cuffless blood pressure prediction in partnership with City St George's University of London under a Knowledge Transfer Partnership announced in November 2025. Revenue model combines platform/subscription technology services, retail transaction fees from pharmacy operations, and wholesale/licensing income from manufacturing. The company has 51–100 employees and has executed two acquisitions (Now Healthcare Group in 2020; Quin Technology in 2023).

Name

Infohealth

Legal name

Infohealth Limited

Website

https://infohealth.co.uk

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

51–100 employees

Short description

Infohealth is a privately held UK healthcare company operating three divisions—retail pharmacies, MHRA-regulated pharmaceutical manufacturing, and the NowPatient AI-driven telehealth platform—serving local patients, care homes, community pharmacies, and NHS-integrated chronic disease patients across the United Kingdom.

Ownership category

akta.pro rank

Product category

Integrated Healthcare (Pharmacy, Pharmaceutical Manufacturing, and Digital Health)

NAICS

Pharmacies and Drug Retailers (456110), Offices of Physicians (62111)

SIC

Retail-Drug Stores And Proprietary Stores (5912), Services-Health Services (8000), Pharmaceutical Preparations (2834)

akta.pro primary industry

Provider/Health-System Telehealth + In-House/Owned Pharmacy Integration (HLALAIAB)

akta.pro secondary industries

DTC Telehealth with Integrated Online Pharmacy (Cash-Pay/Subscription) (HLALAIAA), Retail & Community Pharmacies (Chain/Independent) (HLAFALAA), Medication Adherence, Reminders & Patient Support (HLACAKAF)

Keywords

• Community pharmacy services
• Pharmaceutical manufacturing
• Digital health platform
• Telehealth services
• Medication management

Headquarters

HQ city

Coulsdon

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Pharmacy Retail Services: Primary healthcare pharmacy services including prescription dispensing, medication support, minor ailment treatment, vaccinations, health screening, and quit smoking services. Revenue generated through prescription fulfillment and retail healthcare product sales at physical pharmacy locations.
2. Pharmaceutical Manufacturing: Development, licensing, and commercialisation of established heritage pharmaceutical brands. Products include Hills Balsam Chesty Cough Liquid and Sanderson's Throat Specific Mixture. Distributed through major pharmaceutical wholesalers and retailers.
3. Health Technology Platform: SaaS-based health management platform (NowPatient) offering AI/ML-driven predictive analytics, telehealth services, and regulated medical device software. Generates revenue through technology platform services and potential subscription-based access.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Infohealth operates three integrated divisions under one corporate entity: (1) Infohealth Pharmacies delivers community pharmacy retail services including prescription dispensing, minor ailment treatment, vaccinations, health screening, and specialist medication management for care homes from two purpose-built pharmacy units in Coulsdon, Surrey; (2) Infohealth Manufacturing develops, licenses, and commercialises MHRA-regulated heritage pharmaceutical brands such as Hills Balsam Chesty Cough Liquid and Sanderson's Throat Specific Mixture, distributing through major UK wholesalers into approximately 8,000 community pharmacies; (3) Infohealth Technology provides the NowPatient telehealth platform and app, integrating NHS Digital systems, regulated Software as a Medical Device (SaMD), AI/ML-driven predictive healthcare analytics, pharmacogenetics, and synchronous real-time consultations targeted at chronic condition patients.

Product overview

Infohealth operates as a healthtech company with three divisions: Infohealth Pharmacies, Infohealth Manufacturing, and Infohealth Technology. The core technology product is the NowPatient Platform and App, a comprehensive telehealth solution featuring synchronous telehealth in real-time settings, pharmacogenetics, and AI/ML driven predictive healthcare analytics. The pharmacy division provides primary healthcare services including advanced monitored dosage systems and medication support for care homes. The manufacturing division focuses on heritage licensed pharmaceutical brands including Hills Balsam Chesty Cough Liquid and Sanderson's Throat Specific Mixture. The company holds MHRA authorization for pharmaceutical manufacturing and offers NHS Digital Integration as part of its technology services.

Differentiator

Problem solved

Functional benefit

Brands

• NowPatient: Telehealth platform featuring AI and ML driven predictive healthcare analytics, pharmacogenetics, and synchronous telehealth in real-time setting.
• Valley Pharmacy

Products and services

• NowPatient Platform and App Telehealth platform and mobile application enabling synchronous real-time consultations with clinicians, AI/ML-driven predictive healthcare analytics, and pharmacogenetics for individuals managing chronic health conditions in the UK.
• Hills Balsam Chesty Cough Liquid

Quantifiable outcome

• Serve over 10,000 pharmacy customers locally
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability4 records

Feature6 records

Partnerships

One partnership is on record.

• City St George's University of LondoncoreStrategic or Co-development Partner · 24 November 2025Knowledge Transfer Partnership focused on developing AI-driven blood pressure prediction technology using photoplethysmography and machine learning algorithms. Project aims to create a non-invasive, cuffless blood pressure monitoring system integrated into Infohealth's NowPatient platform to improve clinical risk assessments and patient outcomes.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Reckitt Benckiser: Global OTC pharmaceutical manufacturer (Nurofen, Strepsils, Gaviscon, Mucinex) with extensive UK pharmacy distribution. Comparable to Infohealth Manufacturing as a competitor for shelf space with heritage OTC cough/cold/throat brands in the same UK retail channel.
• Boots: Walgreens Boots Alliance's UK pharmacy and health retail giant operating 2,000+ stores. Comparable as both a community pharmacy peer to Infohealth Pharmacies and as a wholesale distribution channel that retails Infohealth Manufacturing's OTC heritage brands.
• LloydsPharmacy: One of the UK's largest community pharmacy chains (part of Celesio/McKesson network) offering prescription dispensing, minor ailment services, and digital health tools. Directly comparable to Infohealth Pharmacies' retail pharmacy operations at much greater scale.
• Perrigo: Global consumer healthcare and OTC pharmaceutical manufacturer with a substantial UK store-brand and heritage-brand portfolio. Comparable to Infohealth Manufacturing as a competitor and potential acquirer in the UK OTC cough/cold category.
• Well Pharmacy: UK's third-largest community pharmacy chain with 700+ branches providing prescription services, minor ailment clinics, and NHS-aligned primary care. Comparable to Infohealth Pharmacies' NHS-aligned community pharmacy model with care home medication services.

Direct peers

• Push Doctor: UK-based synchronous telehealth platform offering GP video consultations and integrated prescriptions. Directly comparable to NowPatient's synchronous telehealth offering and serves the same UK patient segment for on-demand primary care.
• Pharmacy2U: UK's largest online pharmacy, combining NHS prescription dispensing with digital health services and GP consultations. Directly comparable to Infohealth's pharmacy-plus-telehealth integration via NowPatient, and similarly targets the UK market with pharmacy-led digital care.
• Zava: UK and European online doctor and telehealth provider offering asynchronous and synchronous consultations with prescription delivery. Comparable to NowPatient's synchronous telehealth and chronic condition management focus, though without the owned-pharmacy or manufacturing layer.

Emerging players

• Liva Healthcare: UK- and EU-based digital chronic condition management platform combining coaching, remote monitoring, and behavioural change programmes. Comparable to NowPatient's chronic disease management focus and AI-driven predictive interventions, though without pharmacy or manufacturing integration.
• Doccla: UK virtual ward and remote patient monitoring provider serving the NHS with tech-enabled chronic and post-acute care. Comparable to NowPatient's chronic disease monitoring and NHS Digital integration positioning, with a narrower acute-care focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php?id=100063736276397
• LinkedInlinkedin.com/company/infohealth-limited

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infohealth