Knowmore

What Knowmore does

Knowmore is a French-headquartered (Ivry-sur-Seine) enterprise software vendor founded in 2001 that builds a digital adoption platform (DAP) used to accelerate user adoption and value realization of business applications inside large organizations. Its stated purpose is to reduce friction in digital transformation programs by embedding contextual in-app guidance, training, and analytics directly into end-user workflows, with cited penetration into 40% of the CAC 40, 7+ million end users across 70 countries, and 400+ supported business applications.

The company's product suite comprises three modules built on a common platform: K-NOW, a digital adoption layer that delivers contextual help and process guidance inside enterprise software; K-STUDIO, a no-code authoring and simulation environment that mirrors business processes for training; and K-VALUE, an analytics module co-developed with Airbus that measures application usage, engagement, and business impact. The platform integrates with ERP, HCM, and CRM systems (SAP, Workday, Salesforce, Microsoft Dynamics 365, ServiceNow) and is deployed primarily through system-integrator partners (Accenture, Capgemini, Cognizant) and via French public-sector procurement frameworks (UGAP, RESAH). The company maintains ISO 27001 certification and is GDPR- and RGAA-compliant, supporting regulated buyers in financial services, insurance, healthcare, transportation, and government.

Knowmore is privately held and bootstrapped (no external funding rounds disclosed in the input). It monetizes via enterprise SaaS licenses supplemented by project-based services attached to SI-led deployments. Go-to-market is predominantly indirect through tier-1 SIs and partners (Accenture, Capgemini, SAP, Workday, Salesforce, Microsoft Dynamics 365), with direct sales to large enterprise accounts. Named enterprise customers include France Travail, Action Logement Services, ANRU, Biogroup, Cognizant, RATP, Banque Postale, Allianz, and Airbus. The company has been independently recognized as a 'Major Player' in Gartner's Magic Quadrant for Digital Adoption Platforms and received an AppVizer product award in 2025.

Name

Knowmore

Legal name

Knowmore

Website

https://knowmore365.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Knowmore is a French digital adoption platform (DAP) provider founded in 2001 that embeds in-app guidance, process simulation, and usage analytics inside enterprise applications, serving 40% of the CAC 40 and 7+ million users across 70 countries.

Ownership category

akta.pro rank

Product category

Digital Adoption Platform Software

NAICS

Software Publishers (5132), Computer Systems Design and Related Services (54151), Educational Support Services (61171)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

AR-Guided Learning & On-the-Job Performance Support (Step-by-Step Overlays) (EDAFAJAF)

akta.pro secondary industry

Tools & Platforms Training (Jira, Azure DevOps, MS Project, Smartsheet, etc.) (EDABAHAH)

Keywords

• Digital adoption platform
• In-application guidance
• Application simulation training
• Software adoption analytics
• Enterprise change management

Headquarters

HQ city

Ivry-sur-seine

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Subscription (SaaS): Annual or multi-year subscription model for access to K-NOW, K-STUDIO, and K-VALUE platforms. Delivered as SaaS with cloud hosting. Pricing based on number of users, applications, or scope of deployment.
2. Professional Services: Customized support including project management, pedagogical engineering, co-construction or subcontracting of business aids, and skills transfer to internal teams. Implementation support and hotline services.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Knowmore develops and sells a SaaS suite for increasing the adoption and effective use of enterprise business applications. Its products provide in-application contextual guidance, simulation-based training, and adoption analytics, supplemented by implementation and support services.

Product overview

Knowmore offers a comprehensive suite of three integrated digital adoption products designed to work together as a unified platform. K-NOW serves as the core Digital Adoption Platform (DAP) providing real-time contextual guidance directly within business applications. K-STUDIO complements K-NOW by enabling the creation of immersive simulation-based training modules that replicate business software environments for hands-on practice without production impact. K-VALUE rounds out the suite by delivering analytics and measurement capabilities, allowing organizations to track adoption metrics, user engagement, and ROI across all deployed applications. The three products are designed to address different stages of digital adoption: K-NOW guides users in-context during live application usage, K-STUDIO trains users through realistic simulations, and K-VALUE measures and optimizes adoption outcomes.

Differentiator

Problem solved

Functional benefit

Brands

• K-NOW: Digital Adoption Platform (DAP) providing contextual guidance and step-by-step assistance for business applications.
• K-STUDIO
• K-VALUE

Products and services

• K-NOW Digital Adoption Platform that embeds real-time, step-by-step contextual guidance, onboarding flows, conditional messages, and instant access to training content directly within enterprise business applications. It is designed for IT, operations, HR, change-management, product, and application users.
• K-STUDIO Application simulator for creating realistic, interactive training exercises by cloning business-application screens. It allows users to practice without affecting production systems and produces SCORM-compatible modules for LMS delivery.
• K-VALUE Analytics platform that consolidates application-usage indicators, user feedback, and progression data to measure digital adoption, optimize change initiatives, and quantify ROI. It provides real-time KPIs, customizable dashboards, and adoption reporting for enterprise product owners and IT teams.

Quantifiable outcome

• -55% reduction in training costs
• +7 more outcomes

Named customers11 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core.

• AccenturecoreImplementation/ SI/ Consulting PartnerAccenture deploys Knowmore solutions as part of transformation projects. Accenture project teams use K-NOW for client digital adoption initiatives, particularly for improving user experience and simplifying technology adoption.
• CapgeminicoreImplementation/ SI/ Consulting PartnerCapgemini integrates Knowmore solutions into their change and transformation projects. Capgemini Principal Daoya Hakmi stated Knowmore is a 'game changer' in integration and adoption processes.
• SAPcoreTechnology or IntegrationSAP is one of the key application integrations supported by Knowmore. K-NOW, K-STUDIO, and K-VALUE support SAP S/4HANA Cloud and other SAP applications with dedicated connectors and guidance content.
• WorkdaycoreTechnology or IntegrationWorkday is a key integrated application. Knowmore provides deployment support and guidance content for Workday implementations.
• SalesforcecoreTechnology or IntegrationSalesforce is prominently featured as a supported application with dedicated deployment guides and integration capabilities.
• Microsoft Dynamics 365coreTechnology or IntegrationMicrosoft Dynamics 365 (combining CRM and ERP) is supported with dedicated integration and guidance capabilities.
• IvaluacoreTechnology or IntegrationIvalua procurement management software is supported with deployment and guidance content.
• AirbuscoreStrategic or Co-development PartnerK-VALUE analytics platform was co-innovated with Airbus. Airbus contributed to the development of usage analytics capabilities that now serve as foundation for the product.
• UGAPcoreChannel Partner/ Reseller/ DistributorUGAP (Union des Groupements d'Achats Publics) is the French public procurement framework that references Knowmore as an approved supplier for government acquisitions.
• RESAHcoreChannel Partner/ Reseller/ DistributorRESAH (Réseau des Acheteurs Hospitaliers) references Knowmore as an approved supplier for French healthcare sector procurement.

Scale indicators15 records

Recent moves6 records

Expansion highlights5 records

Market position

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@Knowmore365
• LinkedInlinkedin.com/company/knowmore
• Xx.com/knowmore365

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Knowmore